I purchased a GE induction range during their Independence Day Sale, and Rodney was fantastic. The…read morerange was new but out-of-box, for a whopping 38% off the MSRP. Rodney showed us that all of the scratches/dents are labeled with little yellow arrow stickers, so it's really easy to spot the imperfections (which were very slight for all of the models we looked at -- and this GE range happened to have no stickers). We had a drop-in range previously, so I had to arrange for that to be cut out and hauled away, and Rodney had no issue working with me on a delivery date that was a couple weeks out. I had Mazer's take care of delivery; the delivery men called in advance and showed up exactly when they said they would. They were also very careful with the range when they dropped it off, and even though the clearance through my doorway was VERY tight, they made sure not to scratch anything. Everything about the new range is fantastic; in just a couple weeks I have already cooked all sorts of things with it, and it works absolutely perfectly. I'm just so happy -- price, quality and customer service were all top notch. Mazer's will be my first stop when we need our next appliance.

Excellent customer service! Purchased a GE French door refrigerator. The ice maker did not work…read moreproperly and the Mazer staff immediately resolved my issue. They actually made me feel as though they cared and wanted my purchase experience to be a great one. Anita and Phillip personally made sure that my issue was resolved. I could not be more pleased. It is very refreshing to experience excellent customer service!!!

Great, fast service! I messaged at 8pm and he was able to fit me in the next day during my only off…read moreday from work! I had the part from the previous owner and he fixed the problem quickly and explained it to me. Thankful I don't have to go another night without my oven!

Jacob, the owner, is absolutely amazing. I ended up needing a new microwave or we could fix it for…read morepretty much the cost of a new one. He helped me shop for a new one. Explained to me exactly what measurements I needed to go with, and why. He's honest and answered all my questions. Such a kind man. Will be using his company for every appliance need from now on. 10/10 recommend!

This is a first rate company. Trained technicians (by the manufacturer; in my case Sub-Zero),…read moreprompt and neat workmanship. My 8 year old refrigerator was icing up and there was a "factory update" involving a new fan and many related parts. They also diagnosed the problem with my Sub-Zero Beverage Center, ordered parts, removed it and took it back to their shop for repairs. It will take about a week for repairs and re-install. The Technicians arrived on time, worked efficiently, fixed my built-in refrigerator, cleaned up and left - what more can you ask for?

We've used these guy's twice. Let me say if you need Sub Zero service, you call these guys. We used…read moreour Home warranty people to send out service for our Sub Zero. They sent a company out, we paid the $70 service call fee and they paid them 1200.00 (not) to fix the Fridge, they were there and gone in 45 min. We called Prestigious Appliance to come out,....long story short. He replaced the very parts the noodle heads before him said they had replaced, all original parts, still in tact.He had to remove all the shelves, drawers etc...to remove inside back panel, to get to some of the parts....which I never saw the man before do. So, that right there told me, the other guy ripped off the Warranty Co. Now, WE did end up paying $1200.00 out of pocket....but we had some expensive parts replaced, one of which was a compressor.....But, add it up here. .....the fridge stops working and unless you can get someone to your house within the hour to repair it, you're either going to lose the groceries inside, or transfer them to the refrigerator in the garage. Either way it's a big hassle. Then wait 2 weeks for them to come and not repair it. We then have to do this a second time....transport groceries to the garage..go back and forth to the garage whenever you need something out of the refrigerator, the freezer isn't large enough so you end up losing some groceries. So, there's waste of money as well. I don't know about you, but I'd rather spend the money to have it repaired, correctly the first time, than to go through all of that. It is not like you're having to do without a microwave. And spending 1200.00 isn't the same as the $12,000.00 for the Fridge. So, don't go through the aggravation we did for a month before we took control from the warranty company. Simply call Prestigious Appliance to begin with. They are the most knowledgeable guys you'll meet.

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

Pick up Best Buy orders are the way to go for me. I prefer not to go through the hassle of…read moresearching through the store for what I want or need. You may be waiting for a while depending on how busy they are, however, it works for me. Place your order, park, notify, wait. The in store experience isn't bad for those that want to go in. Typically lots of associates and you can see how the electronic work and look up close and personal.

I received a text from Best Buy stating there was an issue with one of my three large orders…read more Two of the orders included multiple TVs, mounts, hardware, and installation services. The third order included two refrigerators and a set of individually colored panels, totaling around 12 line items. When I logged into my account, there was no indication that anything was wrong with any of the orders. I chatted with support, but all they could provide were the scheduled delivery dates -- no real answers. I decided to leave it alone and checked again about a week later. Everything still showed as "good." Since I needed to reschedule the delivery dates anyway, I was able to reschedule the first two orders without issue. However, when trying to move the third order (the refrigerators), I found I could not reschedule it at all. I contacted support again. The first rep once again could only tell me the scheduled delivery dates -- no explanation. I requested a transfer to someone else. The second rep, when trying to move the fridge order, discovered the order had already been canceled, even though nothing in my account showed any sign of it being canceled. No email, no notice, nothing. The agent then had to manually cancel each individual line item from the order, which took over 20 minutes. (The system was running extremely slow -- for example, when I tried rescheduling, each time I clicked to change a month it took 25+ seconds to load.) After over an hour online: We successfully rescheduled two orders. One order (the refrigerators) was confirmed canceled -- but only because I intervened. Otherwise, I would have sat around waiting for expensive appliances I paid for that were never coming, with no communication or warning from Best Buy. Today, I went back into my account to double-check everything -- and now it's showing part of my orders scheduled for the correct new date, and other parts still stuck on the old, wrong date we just changed. Now I'm forced to go into the store to try to fix this in person -- and based on past experience, that's usually even worse. You typically get young kids who barely know the system, looking at you like you're crazy for expecting them to actually make an effort to fix anything. For a global company, this is a completely inadequate system. It's unacceptable that a customer has to dig, chase, escalate, and physically go to a store just to get basic information and support. Best Buy seriously needs to fix their customer communication, their system performance, and the attitude in their stores.

ProTekk Appliance is an excellent choice…read more Very well communicated work, extremely efficient and fair pricing I would strongly recommend ProTekk for all your appliance work.

Answered the phone on the first call and was at my house within a couple of hours. Repair done…read morequickly and very cost effectively. This is a new small business and I highly recommend!

We went around 5pm on a weeknight to buy molding for a project we were doing. I purchased over 300…read morefeet of molding that all needed to be cut in small pieces. Chris and Donald went ABOVE and BEYOND and spent over 45 minutes cutting the wood for us. They were both so beyond helpful and kind and eager to help. We walked in not truly knowing what we were getting ourselves into and walked out feeling equipped, knowledgeable, and prepared for our DIY project. Thanks Chris and Donald- y'all are amazing! Love Home Depot!

I've never seen customer service like this it was an horrible attitude.. idc how long your day has…read morebeen if your busy just tell me to wait or put me on hold for a second do not catch an attitude with me.. guy from the rental department. Sounded like an older gentleman.

Continued to forget when we scheduled our appointment and ultimately didn't show up after…read moreconfirming the appointment the day of

Woody (also Mr Fixit) came quickly and was up front about his costs. He diagnosed the problem, went…read moreand got the replacement part and took about 2 hrs total. I paid $390 in the end for a new fan installed and a software update.

I would like to formally retract my previous critical review. After posting my review, Tyler from…read moreall South appliance quickly reached out to better understand the issue. He was professional and a true problem solver. Thanks to him. I have the product that I wanted in the timeframe that I wanted it installed. I'm giving them five stars for quickly fixing my delivery. BTW, the technicians who ultimately brought my cooler and installed it were professional and friendly. Again, five stars for their work.

Purchased a gas oven in early January. No follow up, no service, just give us your money! Had to…read morecall them to schedule delivery, and a $175 assessment for a three minute visit to measure height and width. When I called to complain at the six week point, was offered a $250 refund if I accepted delivery. Got the delivery but no promised refund. Stay away!!! If you pay premium prices, you expect premium service. The price is here but certainly not the service.

I read the reviews beforehand about the poor service but since there are no other choices for gas…read morelights, I went there anyway. A young man immediately approached me and stood there for a few minutes discussing what I needed. We talked about a couple of the lanterns on the wall. He said he was going to the desk to check on the prices and measurements. He was gone a long time, I could see him. I thought maybe it was just taking him a few minutes to look it all up. After about 15 minutes I went to my car and got a measuring tape, came back in and measured the lanterns myself. He still never came back to me so I left without the measurements or the pricing info. I feel sure that my purchase will be pretty sizable but maybe they just don't need the business. Very disappointing. I can probably purchase online but hate to not shop local. What a sad state of affairs.

I cannot not say enough good things about Alabama gaslight and Grill. A couple of years ago I…read morestopped by their business and they took a lot of time helping me pick out the perfect set of logs for my new home. This year, the logs were not working. They helped us walk through step-by-step to see if we could troubleshoot it ourselves. Also, they offered to send someone out immediately to help us get it up and running if for some reason we were still having trouble. It was no problem at all. Their website plainly explained to us how to get them going. There is something to be said for supporting local mom and pop shops. Each time I visit the store, they are very friendly and an amazing business to shop from. #supportlocal