Bought a ring and had it sized. The ring fit perfectly on the first try…read more Also needed my 47 year old old wedding ring stretched (which was difficult as the ring looks like two rings coming together in the center.) They were able to resize my wedding ring in less than 5 days and it fit perfectly. You could not see any signs of where the repair was done.

Amazing selection of beautiful jewelry, love my new custom princess cut diamond studs! The staff is…read moresuper friendly and will definitely do everything they can to find what you're looking for! I highly recommend this local jeweler who has been serving our community for many many years!

Took a ring I bought here when every other store said sizing was impossible. They did an amazing…read morejob and it got perfectly. Not only was the craftsmanship really good but they were very friendly and happy to help anyway they could.

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I…read moreshowed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!!

I trusted Stephanie with resizing several sentimental pieces of jewelry--three rings and a…read morebracelet, including a family heirloom that belonged to my great-grandfather. When I first met with her, I asked if it was even possible to make my great-grandfather's ring a few sizes smaller. I specifically asked whether resizing it would affect the stone or the integrity of the ring because it was an antique that had been in my family for years. I explained that I had waited a long time to have it resized because I wanted to make sure it was done correctly. Stephanie assured me it would be "not a problem." She told me to trust her and to read all of her good reviews. I told her that her reviews were the reason I chose her business. I also explained that I had never had jewelry resized before and asked several questions about the process. She told me that she needed to cut out the extra silver from the band in order to bend and make the rings smaller, then soldering them to melt the metal back together. I was excited to finally be able to wear these pieces, and she made me feel confident that they were in good hands. After examining everything I brought in, she told me the work would take about a week. I told her there was absolutely no rush because I wanted to make sure she had plenty of time to do the work carefully, so I actually left my jewelry with her for an additional week. She was pleasant at the beginning of our meeting but then became noticeably snappy, repeatedly reminding me that I would need to bring the yellow receipt to pick up my jewelry. That was understandable. When pickup day arrived, I called a few times. During my first call, she sounded busy and told me she wasn't finished working on my rings but that they would be done by closing time. She said she would call when everything was ready, and once again reminded me--rather abruptly--that I needed to bring the yellow receipt. As closing time got closer and I still hadn't heard from her, she finally called to say my order was ready for pickup and again reminded me to bring the yellow receipt. I assured her I hadn't forgotten. When I arrived, she informed me that one of my rings had not been resized to the size I requested because she "didn't have enough time." This was confusing since I had already given her an extra week beyond her original estimate. It made me wonder whether my order had simply been forgotten. She told me she had just finished working on it. I asked why she hadn't mentioned over the phone that one ring still needed more time. She admitted she should have told me and said she would take care of it. Unfortunately, the ring she needed to resize again was the one that had belonged to my great-grandfather--the same ring I had explained meant so much to me. Having to resize it a second time was very concerning because repeated heating and soldering can increase the risk to the stone and gradually thin the silver. I left the ring with her for additional MONTH. When I got it back, it was still too big, and the silver had been soldered and buffed so thin that I'm honestly afraid to wear it. If Stephanie wasn't confident that she could resize these pieces properly--especially a sentimental family heirloom--she should have been honest with me from the beginning. I would have appreciated her telling me the job was beyond her comfort level or expertise so I could have taken my jewelry to someone else. Or chosen not to have it done at all. Instead, she accepted the work, assured me there would be "no problem". Overall, I am not happy with any of the resizing work. The seams on the resized bands are not smooth or seamless, and the workmanship looks rushed rather than carefully finished. Stephanie asked whether I was happy with my rings, and I honestly told her I wasn't. She tried polishing them to make them look better, but they were still uneven and bumpy. Another issue that disappointed me was that I was never given the silver that had been cut from my rings during the resizing process. Since this was my first time ever having jewelry resized, I didn't know I should ask for those pieces, and they were never offered or returned to me. I later learned that many jewelers return the precious metal that is removed, so I was surprised to find out mine had been kept without any discussion. My great-grandfather's ring is now essentially unwearable for me, and I never received the silver that was removed from my rings. I trusted Stephanie with sentimental family heirlooms based on her reputation and reviews, and unfortunately, my experience was extremely disappointing. Her rates were extremely overpriced and were almost triple the amount other jewelers quoted but was willing to pay thinking the results would be exceptional base on the reviews.

Robert's Jewelry is a wonderful place to have jewelry repaired. I have had quite a few watches…read morerepaired, including antique, modern, mens' and womens'. They do a great job for a great price. I also love the friendly service and the long standing tradition of excellence.

Family run business that has been around for over 100 years. Wide selection and offers jewelry…read morerepair.

Elite has gone above and beyond again for us. Exceeding our expectations! We have been going to…read morethe Dulles and Winchester locations for 7 years and Eslam Elfky and most recently Tracey have always taken great care of us and provided amazing service and quality. My Husband surprised me with a new custom bridal set and it is stunning! Thank you again Elite!

nice people fair prices they know what they're doing. They fixed to watches for me right there…read morewhile I waited at a very fair price.

If I could give 0 stars I would. Took a ring my husband has had for 30+ years in to have the band…read morebuilt up and resoldered where he had worn the gold through. The band has already split again. Terrible, terrible workmanship! Save yourself the headache and go to a reputable jeweler who stands behind their work!

My daughter had a ring from her Mom with an emerald and 9 of 10 surviving diamond chips, and she…read morewears silver rather than the gold of this ring. A local chain jeweler offered to reset the stones in a new ring, doing what they could to preserve its character. Their estimate seemed a little pricey, though, but what did I know? Although my daughter preferred retaining as much of the ring as possible for sentimental reasons, she was open to doing this. Guided by positive reviews about jewelry restoration, we then visited family-owned White & Ivory Diamonds and Fine Jewelry in the Village at Leesburg. A daughter, Alina, greeted us. She was delightful to work with, asking questions about what would be important to us and coming up with some creative strategies. Alina suggested keeping the setting and the ring itself while strengthening it. It seemed ideal, so we put half down and let them do it. They did the work within the estimated time, communicating regularly via phone text, and I felt optimistic the whole time. They preserved and modified the setting to display eight of the diamond chips and kept the original clamps that had held fast all these years. The "odd" diamond went into a recessed hole on the inside of the ring - a hidden jewel! They reinforced the lower part of the ring so it would last and could be resized and plated the whole thing with white gold. The best part was it cost half what the chain estimated. I'm sure the chain would have done a fine job, but my daughter couldn't be happier with White and Ivory's creative craft work. We're so glad we gave them a shot!

Family owned and operated. Super nice employees and offer everything you should need in jewelry…read more Great location. Highly recommend

The staff welcomed us with big smiles. She was friendly and sweet. Absolutely an elegant store in…read moretown, with many items in it. They conducted a wine tasting at the time of our visit. This store has everything from Apple cider to socks to homemade popcorn. Maybe one of the best stores to visit while you're in Harpers Ferry. Outside of the store is also inviting. It looks like one of those stores in the street of Italy.

Two benches outside to set menfolk on while you shop. Staff members are friendly, but chatty enough…read moreto lose efficiency-- a line six deep and you're still trying to build several minutes' worth of rapport for each customer at the register? I had to disengage from conversation twice just to keep the folks behind me from waiting just as long. At least they take plastic. This was one of my two favorite boutiques in Harper's Ferry (didn't browse past the shinies). Displays were unlocked for convenience. Unique jewelry pieces using a variety of materials, crafted by talented local artists in the styles of hippie to hipster vintage. Couldn't resist one artist shaping cyberpunk, so it's good that prices are pretty affordable. As a metal-sensitive shopper, I like that one rack entirely featured settings in surgical steel.

Christian Caine, himself, is a brilliant and talented jeweler. He is very personable with a…read morepleasing and helpful personality. Unfortunately, he surrounds himself with 2 women, one named Mary, the other with long dark hair (sorry, don't know her name), who are consistently condescending, purposely obtuse, and, sorry to say it, liars. We have had problems with Mary for over a year. She will gleefully look down her nose at you and work diligently at making you feel like an unworthy intrusion. We are both successful highly educated professionals (one with PhD and one with Masters +) and make a very good combined income. Yet, apparently, we are not good enough to grace Christian's Shop. Yesterday, we were clearly told by Mary to come into the store today to get my Rolex watch band replaced while we wait. Mary stated, "Yes. Tomorrow will be good because the Christmas rush is winding down and the goldsmith will be in." So, we arrive today, even rearranged my work schedule to do so, only to be told by the long haired woman that "Mary clearly told you that you could drop it off today, but that the goldsmith couldn't get to it until well after the New Year. I even overheard her conversation with you yesterday." We confronted her on this (my wife heard all yesterday as we were on speaker phone), but these ladies stuck together and vehemently denied all. . . downright willing to lie! Unbelievable! I was hoping to actually talk with Christian today to initiate a 2-3 ct diamond custom anniversary ring for my wife. However, since we have to continuously deal with these very unpleasant women, we will have to find someone else. So sorry Christian! You may want to rethink your front desk staff, as I seriously believe they are harming your business.

I was in the area and walked into Christian Caine to have my rings cleaned. I was promptly told…read morethat it would cost me $15.00 JUST to have them cleaned and checked, because "I didn't purchase them from Christian Caine." I was even planning to do some browsing, and who knows? After this news, I left, without looking at any merchandise. Christian Caine, It's a shame... Honestly, I know of several stores that clean and check stones at NO cost as a customer courtesy, no matter where these rings have been purchased. I will take my business elsewhere, Thank You.

I had a great experience with customer service!…read more I ordered the "Winchester Bracelet" and called to talk to one of the owners who is really sweet and helpful, especially with guessing which size bracelet to order. The process was quick and easy, and the bracelet arrived at my house the next day! The bracelet is beautiful and made really well.

So much to browse... Great place for unique jewelry. My wife loves her "Winchester Bracelet."…read more Now I get her charms to add. BTW, Take her shopping... a day on the Winchester walking mall has lots to offer, but don't pass the Silver Smiths. They have been there a long time for a reason.... We now draw straws for restaurants, there are more than 6 or 8 we like.