Robert's Jewelry is a wonderful place to have jewelry repaired. I have had quite a few watches…read morerepaired, including antique, modern, mens' and womens'. They do a great job for a great price. I also love the friendly service and the long standing tradition of excellence.

Family run business that has been around for over 100 years. Wide selection and offers jewelry…read morerepair.

good service, but make sure to double check pricing on google! managed to get an extra $120 just…read moreasking how much my stuff weighed and figuring out a fair price

The owner was nice enough but they wasn't trying to give me what I knew was jewelry was worth. I…read moretold him what I was just offered at Gold Rush on Belair Road and he was like if they offered you that much you should go back to them. Which I did and got the price I was asking for. I think sometimes jewelry dealers don't know how to deal with a consumer who knows some stuff about the jewelry industry. His loss

I had a wonderful experience at this store. I went in to have a watch battery replaced and then…read moreasked for some "informal appraisals" on a few pieces of jewelry. Susie was so helpful. She took care of the battery and then looked over the jewelry and explained in great detail what was unique/valuable about each piece. She even referred me to a local gemologist to get an official appraisal on one potentially valuable piece. I give Kay Jewelers my highest recommendation.

Walked in looking for the perfect ring for my soon to be wife and what do you know I bought one. I…read morewas extremely happy with the customer service and the help with my struggle on finding a ring. I would definitely recommended going here.

I don't typically feel so strongly about an establishment. First, I feel that sometimes things are…read moreout of people's control. But after several battles with Kings Jewelry in the Martinsburg Mall I feel it is important to let others know how I was treated and the poor quality of jewelry I recieved.My husband bought a diamond ring AND diamond earrings for me for Chirstmas this past year. He was told that the first sizing of the ring was free...when I went into get it sized I was charged 40 bucks because the sales lady claimed only the first SIZE was free and I needed 2 sizes. Well when I brought my husband back in the manager made it out to be no problem and he quickly sized the ring for me and we were on our way. (Pretty sad they are treating males better than females...guess they know who buys more jewelry.)I would have been happy with this being resolved if 4 months later my ring did not break. The manager then told me it was MY FAULT because I was wearing it wrong. I don't do any heavy lifting or even use my hands that often with my job so I don't understand how it could be MY FAULT! (Poor customer service there). I got my ring fixed and was on my way again. About 2 weeks later, my earring stud feel off of my diamond earring as I was putting it in my ear! I didn't even bother going back this time, I have lost all faith in this company and refuse to fight another fight or be blamed for cheap jewelry falling apart. I hope others will see this and think twice before going to Kings because I don't want you in the same boat as me: having to pay for earrings to be put back together and a ring that is ready to break again any day now since I can see the lines still in it from where they "fixed it."

Lived nearby forever but didn't need to use this business until recently, when I needed to have…read moreexpansion watchbands replaced and resized. The woman who waited on me was amazing, and the bands are sturdy and fit snugly on my tiny wrist. Would definitely go back again for further services and to possibly buy a piece or two.

I've been Goin here [University Blvd] Since I Was A Child. This Is A God Fearing Family Business…read more Ramon Jr., Myra and Nari Are Amazing, Courtesy, Kindness and Friendly...

I had an amazing experience with Vienna Jewelry Design! My ring had lost a stone, and I was…read morehonestly worried it wouldn't ever look the same again--but they completely exceeded my expectations. From the moment I walked in, their team was incredibly knowledgeable, kind, and reassuring. They walked me through the repair process and made me feel confident my ring was in the right hands. When I got it back, I was blown away--it looked absolutely flawless, like nothing had ever happened! The craftsmanship and attention to detail are top-tier. You can tell they truly care about their work and their customers. If you need jewelry repair (or anything custom), this is THE place to go. I wouldn't trust anyone else!

We are so lucky to have Vienna Jewelry. The prices are reasonable and they seem to really care…read moreabout the pieces I've asked for help with. I first knew about the place because I've had my watches fixed with John alabaster. They are also a gem. I totally trust both with some of my most valued treasures.