I trusted Stephanie with resizing several sentimental pieces of jewelry--three rings and a bracelet, including a family heirloom that belonged to my great-grandfather. When I first met with her, I asked if it was even possible to make my great-grandfather's ring a few sizes smaller. I specifically asked whether resizing it would affect the stone or the integrity of the ring because it was an antique that had been in my family for years. I explained that I had waited a long time to have it resized because I wanted to make sure it was done correctly. Stephanie assured me it would be "not a problem." She told me to trust her and to read all of her good reviews. I told her that her reviews were the reason I chose her business. I also explained that I had never had jewelry resized before and asked several questions about the process. She told me that she needed to cut out the extra silver from the band in order to bend and make the rings smaller, then soldering them to melt the metal back together. I was excited to finally be able to wear these pieces, and she made me feel confident that they were in good hands. After examining everything I brought in, she told me the work would take about a week. I told her there was absolutely no rush because I wanted to make sure she had plenty of time to do the work carefully, so I actually left my jewelry with her for an additional week. She was pleasant at the beginning of our meeting but then became noticeably snappy, repeatedly reminding me that I would need to bring the yellow receipt to pick up my jewelry. That was understandable. When pickup day arrived, I called a few times. During my first call, she sounded busy and told me she wasn't finished working on my rings but that they would be done by closing time. She said she would call when everything was ready, and once again reminded me--rather abruptly--that I needed to bring the yellow receipt. As closing time got closer and I still hadn't heard from her, she finally called to say my order was ready for pickup and again reminded me to bring the yellow receipt. I assured her I hadn't forgotten. When I arrived, she informed me that one of my rings had not been resized to the size I requested because she "didn't have enough time." This was confusing since I had already given her an extra week beyond her original estimate. It made me wonder whether my order had simply been forgotten. She told me she had just finished working on it. I asked why she hadn't mentioned over the phone that one ring still needed more time. She admitted she should have told me and said she would take care of it. Unfortunately, the ring she needed to resize again was the one that had belonged to my great-grandfather--the same ring I had explained meant so much to me. Having to resize it a second time was very concerning because repeated heating and soldering can increase the risk to the stone and gradually thin the silver. I left the ring with her for additional MONTH. When I got it back, it was still too big, and the silver had been soldered and buffed so thin that I'm honestly afraid to wear it. If Stephanie wasn't confident that she could resize these pieces properly--especially a sentimental family heirloom--she should have been honest with me from the beginning. I would have appreciated her telling me the job was beyond her comfort level or expertise so I could have taken my jewelry to someone else. Or chosen not to have it done at all. Instead, she accepted the work, assured me there would be "no problem". Overall, I am not happy with any of the resizing work. The seams on the resized bands are not smooth or seamless, and the workmanship looks rushed rather than carefully finished. Stephanie asked whether I was happy with my rings, and I honestly told her I wasn't. She tried polishing them to make them look better, but they were still uneven and bumpy. Another issue that disappointed me was that I was never given the silver that had been cut from my rings during the resizing process. Since this was my first time ever having jewelry resized, I didn't know I should ask for those pieces, and they were never offered or returned to me. I later learned that many jewelers return the precious metal that is removed, so I was surprised to find out mine had been kept without any discussion. My great-grandfather's ring is now essentially unwearable for me, and I never received the silver that was removed from my rings. I trusted Stephanie with sentimental family heirlooms based on her reputation and reviews, and unfortunately, my experience was extremely disappointing. Her rates were extremely overpriced and were almost triple the amount other jewelers quoted but was willing to pay thinking the results would be exceptional base on the reviews. read more

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I showed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!! read more

AQ Jewelers - Engagement ring by AQ Jewlers - Jewelry Near Me - Ashburn, Virginia

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They were friendly and promptly replaced the battery in my wife's Seiko watch. Their rate was a bit pricey, though.

I was looking for a local gem (all puns intended) of a jewelry store and found it in AQ. You can't get more of a 'local' feel than a store run by a mother/son combo. Friendly, professional and at the top of their trade. If you are the type of person that must visit several stores to be confident you are getting the best deal and service, be my guest. But I recommend you save yourself the time because you will eventually end up at AQ and be so happy that you did. You can't beat the knowledge and experience. read more

This jeweler is phenomenal! They are so kind and fixed my necklace, just like new! I highly recommend for all jewelry needs! read more

AQ Jewelers - Storefront - Jewelry Near Me - Ashburn, Virginia

If you're looking through reviews, I'm sure you're wondering "why AQ jewelers?" Of course, you could throw a rock in any direction and hit a jewelry store. What I would say is if you're looking to buy any jewelry, stop by AQ and talk with Andrew and his team. I can guarantee they will treat you like family. I bought a custom engagement ring through Andrew and it was an amazing experience through and through. My first time buying a ring, it was apparent they care about their customers. Paired with their wealth of knowledge we were able to build the perfect ring. From when I paid, it took about 6 weeks to get the ring. I can't recommend AQ enough. I can see myself returning for anything jewelry related read more

This mother and son duo are true lifesavers! I can't thank them both enough for resizing my engagement ring for my wedding 2 days before the big day! They worked on my ring which was 24k and extremely complicated to fix and made it possible for my rings to stack perfectly. Not every jeweler would have gone above and beyond to make it work so biggest thanks to them. I am eternally grateful for the service, positivity and quickness to which they helped me and my now husband! read more

AQ Jewelers - Jewelry Near Me - Ashburn, Virginia

Took my son to several jewelers and this one was the best experience. The master jeweler asked him the right questions to understand what he's looking for in and engagement ring. Mostly likely this is where he will purchase the beginning of his new dreams and life. read more

This shop is fantastic. Andrew is one of the most friendly and helpful people I've ever spoken to in my life. I was in the shop browsing the other day and he gave me advice on everything from a chain/pendant for myself, a bracelet for my girlfriend, or a gift for friends. On top of that, he told me that anything I had in mind, he could work with me to create the custom piece I needed. I've never had such great customer service before in any store I've been to. I could be wrong, but I also believe that I saw a player from the Washington Football team enter the shop as I was leaving. I must be in a great place if professional athletes are shopping at the same business! I highly recommend you visit AQ Jewelers if you are in the need for any type of jewelry. read more

Today we went to AQ jewelers to purchase a chain and cross pendent for my boyfriend . This was his first time purchasing jewelry since he typically goes for a pretty modest look and doesn't normally wear jewelry. The owner was ver accommodating and knowledgeable. She really took the time to go over all kinds of options with us . Andrew was extremely helpful and went out of his way to make sure my boyfriend found exactly what he wanted . The entire process was great and we will definitely be back. Highly recommend:) read more

AQ Jewelers - Jewelry Near Me - Ashburn, Virginia

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I had a terrific experience at AQ Jewelers. I had a couple of watches, and one antique which required some servicing. They promptly looked at them, and gave me a very reasonable estimate for the work. In a couple of hours, I received a call, and they said the work was done. They have the right parts in stock and got the repairs done. So pleased with the owners. Very gracious. I am glad I found this gem in Ashburn, close to home. Also, they have a nice collection of jewelry. read more

AQ Jewelers - Jewelry Near Me - Ashburn, Virginia

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Working with Stephanie on our custom design project was truly exceptional. It was important to my fiancee that he could work with a jewelry designer who could fabricate our vision down to the last millimeter. Stephanie was not only patient but truly excited and engaged in the design concept, which really enhanced what was a collaborative endeavor! In addition, we became educated on what we were paying for. It was not simply a quick transaction or sale but an investment which showed how much care the business puts into their craftsmanship. The pricing is comparable if not better than the bigger online brands so I highly encourage checking out this local shop for a unique and welcoming experience. For hands-on customers with a very specific design vision and story for their special piece, or those who may need that extra support in understanding the diamond I HIGHLY recommend AQ Jewelers. Even if you only have a glimmer of an idea for where you want to take your project, with a majority of their beautiful in-store jewelry being custom designs, Stephanie truly excels in understanding the complexities of custom jewelry design. read more

AQ Jewelers - Customized Ring Designed by Stephanie! - Jewelry Near Me - Ashburn, Virginia

I took my wedding ring in for repair. This local and family owned business is amazing. They are extremely professional, friendly, and are experts at what they do. They have invested in state of the art equipment and they take the time to show you exactly what they are doing, prices are fair, and they honor the time they commit to. I trust them and will be working with them on a design of an existing ring that I own. I am not in the market for new jewelry, however, in casually browsing, I can say that their prices are very fair. read more

I'm so happy that I found AQ Jewelers. I came in to have my wedding rings repaired and ended up having them redesigned. Stephanie and Andrew were so fabulous. They walked me through every step of the way, sending updates throughout the entire process. And when something needed to be tweaked they made sure I was completely comfortable with the revisions. I wish I had discovered them sooner. I highly recommend them and will definitely be returning for future pieces. (Sorry hubby). read more

Had some rings resized, all of which went very well. In addition, Stephanie noticed and corrected a very shoddy recent repair on my grandmother's wedding band (100 plus years old). Educated me and had me take photos of the "beauty marks" on my solitaire, and extended the prongs for good measure. Highly recommend this family business. read more

I needed to have some watch batteries replaced in three watches. This place was reasonably priced, quick for service, and the staff was very friendly. Andrew was extremely helpful and friendly even during our brief exchange. Their store is beautiful and clean. I highly recommend this place!! read more

AQ Jewelers has made my two most precious pieces that I own! I'm so thankful to this family owned shop that treats all of their clients as family! My Engagement Ring: When my boyfriend was ready to start thinking of a proposal, he went to AQ. I had told him I always dreamed of a pear shaped diamond and everywhere he went tried to just sell him the first one in the store. Stephanie at AQ was the only one to sit down with him and really describe the differences in diamonds, how to make a pear the most secure in its setting and really took the time to make sure that this special purchase was exactly what he envision! Necklace: That experience made me trust AQ with another special request, turning my great great grandmothers engagement ring into a necklace I could wear everyday! Similar to the first experience, when I came in with the ring, Stephanie took her time to explain the pros and cons of updating an antique ring and what the ring would be worth if I simply kept it as is. After lots of discussion, she created the simple, beautiful necklace of my dreams and now I can have a piece of my family on me at all times! If you're considering a special purchase, I would HIGHLY recommend you go see AQ before going to a chain retailer. read more

AQ Jewelers - My engagement ring - Jewelry Near Me - Ashburn, Virginia

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Incredibly nice couple who owns the place. They sized my fiancés watch for our wedding day and we were in and out in under 10 min! I highly recommend coming to them for all of your jewelry and watch needs. read more

Andrew was so helpful with repairing my earrings. I thought it was a goner and would have to buy new ones. But Andrew worked his magic and it basically looks brand new now! Will do business with him and his family again! read more

They cleaned and resized my ring in time for me to look extra sparkly at a family holiday, and the price was reasonable. They work fast, too read more

This was the first stop for me and my ex-girlfriend engagement ring shopping to get an idea of what she liked. I have never purchased quality jewelry before other than a watch, so I had no idea what to expect. The first impression was great, and after checking out and speaking with other jewelers, I knew I wanted to purchase the ring from AQ. After just getting an idea of what she liked, my ex-girlfriend did not know what, when, or where I was actually going to get a ring. The owner said she knew exactly what my ex-girlfriend wanted, and she was right! She helped me pick out the ring style, setting, and center diamond. My now-fiancé loves the ring and said it was exactly what she wanted. Everyone thinks the ring is stunning has been telling me I did a surprisingly great job, although I can't take all the credit. My fiancé even asked if I had it made at AQ, as she did not see anything like it elsewhere! It was great to get to design the ring my now-fiancé wanted and feels more unique to us. In addition to the great customer service and stunning ring, I was pleasantly surprised by the cost of it. read more

I called this jeweler to get a gold chain repaired. They needed me to bring the necklace in so they could adequately quote me a price. They required $60 to repair the 10K- 28 inch tiny link chain that required it to be soldered with the use of a magnifying machine. Initially I thought the repair was over priced so I called one of the jewelry repair kiosks in the mall and they quoted me $50 for the same repair but the necklace would be shipped out and take over a week to repair and be returned. Since the price was comparable but had less complications, I went back to this jeweler. They did the repair immediately and in front of me in-house (not shipped to another location). The repair took 15 minutes. Afterwards, they used another magnifying machine to show me where they repaired it to make sure it meet my satisfaction before asking for payment. Once I verified that the repair was acceptable, they cleaned the necklace free of charge before placing it in a jewelry bag. They were very professional and did and excellent job. read more

Awesome place, amazing work! In the spring, my husband and I went to AQ Jewelers after a friend recommended them to us. I had an engagement ring that I absolutely loved, but was having problems finding a wedding band that would both look nice and sit flush against the engagement ring. Additionally, I'd lost a significant amount of weight that made the original ring almost unwearable. With only a few months before our reception, I was beyond stressed trying to find something I liked. Stephanie was so patient and kind as we talked through what we wanted in the rings, and designed a real show stopper of a set for me. She maintained the unique feel I loved from my original ring and made it that much more eye catching. The quality is outstanding, and is something that I will be able to pass down through generations. AQ removed such a huge source of stress for me during the wedding planning process! I recently sent the rings back to her for a resize after more weight loss, and got them back today - they're a perfect fit. I couldn't ask for a better experience! read more

I found AQ Jewelers based on its great reviews on Google. I had an earring, a ring, and a necklace that needed repair and they were able to do it. It was a no rush request but they did the job in a few days. They also have a good selection of jewelry. I saw a beautiful emerald ring that resembled my engagement ring but theirs was bigger and a lot less expensive. Will have to tell my husband to go there if he's planning on buying me jewelry in the future. :) read more

Wonderful service from a great family business. Stephanie is so knowledgeable about jewels and design. She did an amazing job helping me and my partner perfect our engagement ring. 10/10!!! read more

Wow wow wow! Just got my ring back and it is AMAZING! Stephane completely rebuilt my engagement ring and fixed the issue that had caused me to lose a small stone two other times. She is a talented designer who takes the time to listen to customers and make sure you get exactly what you want. I am lucky to have some nice jewelry but have never had such outstanding customer service anywhere else. She has my highest recommendation. read more

AQ Jewelers - Ring - Jewelry Near Me - Ashburn, Virginia

Stephanie was an absolute marvel in fixing my ring. Having already conveyed that we'll be going on vacation expressing the need for an earlier suggested pick up date she absolutely delivered and even brought the timing forward on the actual pick up day to help me out in a crunch. My ring looked as good as new and she did an amazing job! Super reliable, timely and very professional! Would highly recommend!! Thanks again AQ Jewelers I really appreciated your swift service! read more

My girlfriend and I wanted to find the perfect engagement ring for her and we started looking around online. What we saw at places like BlueNile and Brilliant Earth were nice, but we wanted to see what we were getting in person. We stopped in at AQ Jewelers and spoke to Stephanie, the owner and designer. Stephanie listened to what we wanted in a ring, what we didn't want and what our budget would allow for. She had ideas almost instantly and started describing different settings and styles. She even told us that she would design a custom ring for us! In a single 45 minute visit, we knew that this was the place to go, but we wanted to keep looking around. Stephanie understood and never pressured us to make a decision right then. She encouraged us to go out and look at other jewelers (and even Costco) so that we would be sure about what we wanted and that we were getting the best value. After checking out a couple of other local jewelers recommended by friends, we went back to AQ Jewelers. After looking through some loose diamonds that Stephanie had in stock and discussing the specific setting that my girlfriend wanted, we placed the order for our perfect ring. When I picked up the ring, I was overwhelmed by what had been created. It was a masterpiece that was sure to look great on my girlfriend's hand. Needless to say, the ring didn't stay in the box long and my girlfriend is now my fiance! Thank you Stephanie and AQ Jewelers for this beautiful ring! read more

AQ Jewelers - Jewelry Near Me - Ashburn, Virginia

I came here to get my pendant fixed and I had a great experience. You can tell that the owner has a lot of experience and she was extremely helpful. She was very personable and friendly as well and I'm very glad I found this jeweler. The price to get it fixed was also reasonable. I will definitely come back! read more

My wife and I were looking for a Jeweler to redo her wedding ring. I read the reviews on AQ Jewelers and seen it had all 5 star ratings so we thought we would stop by and get a quote to redesign the ring. My wife explained to Stephanie what she was looking for. Stephanie explained what she thought would look nice and match what my wife was wanting. My wife decided to put her faith in Stephanie and handed over her ring. Stephanie kept us informed through the stages and ended up recasting the ring 2 times because she was not happy with the quality. We picked the ring up the other day and OMG it is gorgeous. It far exceeded our expectations. We would give Stephanie and AQ Jewelers 10 stars if we could. We are very happy and highly recommend AQ Jewelers. Thank you Stephanie. read more

AQ Jewelers - Beautiful! - Jewelry Near Me - Ashburn, Virginia

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Stephanie and her son were by far the BEST choice in the area!! I went to 10+ places looking for a custom engagement ring and AQ Jewlers was the most accommodating, best service, most competitive pricing that I could find anywhere around. They are now our go to spot for anything jewelry related. read more

I bought a Christmas gift (Emerald Ring from Costco) for my wife knowing I would need to get it resized for her small fingers. I investigated a good place to go and chose AQ. I am glad I did. I ended up bringing in two bracelets, one neckless, and two rings. All cleaning, two resizes for the rings. They turned out beautiful. Wife is happy, so I am happy. I will likely use them for resizing two other (more expensive) pieces for my wife. We have always been fearful to take the rings in due to the value of the diamonds. After I have seen their work and communicated with them, I have complete trust in them! read more

Excellent customer service, quality, and prices. The mother and son team at AQ were very professional and helpful. I had diamonds added to the band of my wife's engagement ring at AQ. They took the time to figure out exactly what she wanted, and how the new ring would best complement the original solitaire and her wedding band. They created a beautiful custom ring. We couldn't be happier and will definitely go to them in the future. read more

AQ Jewelers - Jewelry Near Me - Ashburn, Virginia

I went to AQ jewelers to have an engagement ring custom-designed for my girlfriend. I had a few family rings I was hoping to use as materials, and had visited several other jewelers only to be told that it wasn't possible to make a ring entirely from the ones I had. Stephanie and Andrew at AQ jewelers not only told me it was possible, but answered every question I had as they created a ring more beautiful than I had even envisioned. They were so warm and friendly, and my fiancée absolutely loves the ring. Would definitely recommend their services! read more

AQ Jewelers - Jewelry Near Me - Ashburn, Virginia

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Absolutely amazing experience. Stephanie is brilliant, talented, clever, creative, and an exceptional woman. I went to AQ Jewelers to have a ring resized. I was afraid it couldn't be done because (1) the placement of the stones and (2) I needed the band sized up be nearly two sizes. I shouldn't have worried. Stephanie did a flawless job and my ring looks better now than it did when I first bought it. She also designs most of the pieces on display and creates custom pieces for clients. Y'all, her pieces are GORGEOUS. I will absolutely be back to make a purchase. read more

Stephanie is an amazing jewelry designer. I brought her my previous engagement ring and she turned it into a beautiful pendant I can wear every day. And for my current engagement ring she designed a gorgeous setting. She will be designing my future wedding band because she is just that talented and easy to work with. If your looking for a truly experienced and gifted jeweler this place is it. read more

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We are new to Ashburn. Just prior to moving my wife fell, and jammed her ring finger. Although initially sore, the finger recovered and no further thought was given to the incident. A few weeks after moving we were at a wedding in Cape Cod, MA and, surprisingly, about midnight, her ring finger swelled so large her wedding ring cut the circulation. We rushed to the local hospital ER, where they finally had to cut the wedding and engagement bands off to protect the finger. We read the reviews of Stephanie describing her as a jeweler Goddess. Although a bit skeptical at first, the more we worked with her, the more we elevated her Super Hero status. Not only did she effect the repairs to a very expensive wedding set, but she identified other damage that had occured during the fall. The repaired ring is exquisite...even better than prior to the floor...it looks brand new. Further, Stephanie encouraged us to explore whether or not our Personal Articles Insurance would cover the repair. Upon investigation, we learned that USAA, our insurance company of nearly 50 years, did cover the repairs. The reimbursement was accomplished swiftly as Stephanie worked with them. We could not be happier. All of our jewelry work is coming her way...the Best! read more

Top notch shop. Very personable owners. I took my diamond in to be reset as the stone had fallen out. The owner, who does the repairs herself, took great steps to explain the process and my options. She also put my diamond under her scope to allow me to take pictures and identify inclusions so I knew I was getting the same diamond back. They also do appraisals. I was super happy with the job she did. She also tightened up all my other prongs, reshaped my ring and polished it. It looks beautiful. I couldn't be happier! They have a beautiful selection of jewelry here as well. read more

After reading such positive reviews on Yelp over the weekend, my fiance and I were curious about bringing my new engagement ring in to get resized. From the moment we walked in the door on Monday, though, we were completely blown away! The woman who assessed my ring had a great eye, and recommended upgrades to the shaft we hadn't even imagined! Her expertise was clear, and we're eager to get my ring back soon (promised tomorrow, but maybe today!) so that I can display the beautiful, upgraded version of my ring! We'll likely be back to shop for our wedding bands here, as their selection was beautiful and prices were reasonable. Even if we could find more rings and/or cheaper prices, the customer service and knowledge from AQ can't be surpassed. Thank you for making our nerves quickly disappear as you helped us! UPDATE: Picked up my ring on Wednesday afternoon and was more than impressed at the quality work done. Thank you Stephanie!! We will be back and spreading the word about how wonderful you are! read more

Went here for the very first time to have a ring fitted. Spent sometime in the store speaking with the owner and happy to report that I will definitely be coming back for future jewelry repairs and purchases!! Very friendly, knowledgeable and trust worthy service!! read more