Nice hotel, nice indoor pool with lazy river. The rooms are run down. Restaurant food typical bar food and overall the place is run down. Beautiful beach though. read more

Paradise Resort - View from balcony - Resorts Near Me - Myrtle Beach, South Carolina

If I could give this place zero stars I would. My friend and I arrived from Michigan 4 months after calling this hotel to reserve a room. We were told over the phone that it was 18+ only, which is fine because we're both 20. Once we arrived to check in, the woman told us she couldn't check us in because we were under 21. We spoke to the manager and explained how we specifically called 4 months prior to verify our age and spent the money to fly here based on that information, and she told us too bad and to find another place to stay. She also accused us of lying, and said that "no employee of mine would say that". She had no compassion or respect for either of us, who were very respectful towards her considering the circumstances. So poorly managed, it's terrible. read more

My parents booked a condo for three months and can't even get housekeeping to come take the trash out!! They have only come in once in two weeks to change sheets. I'm thinking we are going to have to start setting their bags of trash outside the door so maybe someone will pick it up. Multiple trips have been made to the front desk with no improvement. On a brighter note, the beds are comfortable if you can get a clean sheet to lay on. read more

We had a great family vacation at this resort. Some of our family members shared 2 four-bedroom suites with full kitchens, 3 bathrooms in each suite, and a large ocean-front balconies. However, my husband and I got a single room with a king bed. The bed was very comfortable, we had a side view of the ocean, and the room was clean. A few things were poorly fixed, but nothing serious. The lamp shade had a broken piece of fabric hanging off of it and there were patches in the bathroom door and shower. They worked fine, just noticeable patches. I was impressed that the Internet speed was good. So often busy hotels have slow internet, but this one didn't. Most of our tv/movie watching was streamed through our iPads with no buffering. The pool, lazy river, and hot tubs were decent. The drinks at the tiki bar were expensive but tasted good. Overall, I would definitely recommend this resort and we will be back next year. read more

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I am actually pretty disappointed in this resort/hotel. I lived in the Myrtle Beach area for 6 months before, so I had some knowledge of the location. I had never stayed at a hotel, but needed too as I was down for a photog workshop. The location was great, right on the water. Short drive to the mall, broadway, surfside, market commons, etc. As for the other tourist attractions it's pretty close as well. I was however VERY disappointed with the staff. Thursday night I arrived and was surprised with a 33 dollar resort fee as well as keeping my card on file for a 100 dollar security deposit. I went through Expedia so it is really their fault. But, I still wasn't happy with the whole 33 dollars thrown on me. Thursday night was peaceful and I did get a good nights sleep. Friday I went down stairs had breakfast and while talking to a staff member I was told I had to either pay for breakfast or have a ticket!? I was never told breakfast wasn't free and I went to the front desk to let them know. I asked what the 33 dollar resort fee was for and the manager on duty told me for amenities. I explained to him that on their website under amenities it should the breakfast area. He gave me back my 33 dollar resort fee and some breakfast vouchers. Friday night I had gone out with friends and came back to the hotel around 4:30. The people in the room next door to me were also awake and EXTREMELY loud. I have it on my phone of how loud they are. I called down to the front desk and told them that they were being disruptive. They said they would send up security, 45 minutes go by and still very loud. I called again and the front desk said they would handle..... Nothing happened. By 7:30ish Saturday morning I finally fell asleep, I have no idea when the next door neighbors finally stopped. I had to be up at 8:30 for my workshop so I had gotten one hour of sleep. Saturday I was gone all day at the workshop at Market Commons. When I got back to the hotel around 5 I made some dinner and got ready to sleep as I had an early flight at 5:30 Sunday morning. So, I got ready for bed and was in bed by 6. At 6:30 the kids next door were back screaming and yelling. By 7:30 and on one hour of sleep all day I decided to go down stairs to complain. I went to the front desk and asked to have my room switched as I had a very early flight home and explained how they kept me up all night the night before.The man at the front desk told me they were booked for the night and he would send up security. The noise level never changed so I doubt he sent someone up. By 1030 they went out to the clubs and I fell asleep at around 1230. At 223 the hoodlums came back to their hotel room drunk and yelling again. I tried to fall back asleep but couldn't at 3 I decided to grab my bags and check out and try to sleep in the airport. I went downstairs to check out and the lady at the front desk told me I should of kept calling. I personally think I shouldn't have to call every day 50 times a day. It's ridiculous. So I checked out around 3 with barely any sleep. I asked for the gm's email address. She wrote it on a card, when I got to the airport I looked at it and she had actually wrote the one manager of customer service or whatevers name and his phone number. I asked specifically for the GM. I then called the GM yesterday and talked to him where he gave me a half ass-ed sorry and to come back again so I can have a better experience. No thank you sir. I will just stay with my sister the whole time next time. And the rooms were disgusting. Don't walk barefoot on the rugs, I don't think they vacuum. read more

We stay at a lot of hotels in Myrtle for business. The view isn't as good in their discount rooms as some BUT everything works in the rooms! The beds and pillows seem new and comfortable. The fridge and AC work. One of my favorite places to stay. read more

Overall good experience. Nice resort for rate charged. From reading some of the other reviews, I guess housekeeping is one thing not viewed by this resort as important. Really need to work on that! We have to call for towels, trash pick up, etc after 2 days. read more

To anyone not giving at least 4 stars, you're high maintenance and out of your minds. No place is perfect! MAtter of fact, we had an issue with teh door card not working...stopped down to the front desk to let them know. The battery in the door lock needed to be replaced. Maintenance took care of it ASAP. No big deal, things happen. We went about our day. Anyway, just writing this review 6 months later lol :). My family(gf and 2 kids) stayed her for spring break April 23rd - 29th, 2016 and it was fantastic. I've stayed in Myrtle probably upwards of 10 times thru my life and this place rivals any place i've stayed. It's a great hotel and for the price i got it for, NO other hotel could match it. Quality + price....best in town. I did book when they had a 40% off special over the winter time. $149/night for the deluxe 2 br King oceanfront condo. Room 606 was great. Perfect floor....not too high and not on the bottom....was just right. Grounds were all immaculate. I literally watched 2 guys cleaning the pools every single morning,while i was drinking my coffee. The sprayed the deck down, the chairs, picked up and debris, cig butts etc that was around. EVERY morning. This place was kept very clean! Maids cleaned our room every day. Always took the old towels on the floor and replaced with new. All of us LOVED this place. If i can get the same price again, we will never pick another hotel to stay at on the strip. Actually, we left NY on Friday morning around 8am....we were going to stop in VA overnight, but no one was tired so we kept truckin'. Called the resort around 8pm and told them we could be there around 11:30pm, is there a room available? She said, actually sir, your room is available and ready if you'd like that. PERFECT! Fantastic trip. First time my GF and the kids had ever been to Myrtle and they absolutely LOVED it and want to go back every year. :) Like i said, i had been many times, so making memories with them and being able to show them the place for there first time was awesome and Paradise made it perfect! Take my advice....stay here...you won't regret it unless your not human :). read more

Paradise Resort - Resorts Near Me - Myrtle Beach, South Carolina

I was a little nervous to stay here based on some of the negative reviews. However, I'm happy to say my fears were unmerited. The room was clean, we had a great view of the beach, and the staff downstairs were friendly and helpful. The breakfast buffet ($8.99 each) wasn't amazing and the pools got kind of crowded during the day, but I added the star back for the staff letting us keep our baggage behind their counter while we enjoyed an extra day of vacation before a 7pm flight! read more

A bit shocked at all the excellent reviews- I thought this place was pretty bad. My family and I just finished up a week at Paradise- we rented a 1-bedroom unit & a 3-bedroom unit thru Global Connections. Our rooms both had many issues, from a broken bed (!) to a totally clogged shower drain. The rooms were also very dated and quite dirty (our first night there we had to wipe down a dining chair, the wall behind it and the carpet beneath it to clean it of what appeared to be VOMIT). The main pool is large but the water temp was way off- VERY warm, actually too hot! Never ate at the restaurant Sandals so I can't comment on that. I guess the price was right, but you get what you pay for- nothing upscale or luxury here! read more

My two stars go only for the staff members in the front desk; they were very nice and very attentive. To be honest it was a wrong decision to stayed here, the room was dirty, they never took the dirty towels they didn't clean the room. We ask 4 times for more pillows and blankets and they ended it up saying we don't have more pillows, for a room for 6 people,they only gave us 2 pillows, no paper towel and it was a weird smell. The pools were dirty. It was gross. Last year we stayed at the Caribbean hotel and it was way better. Very disappointed. read more

Terrible customer service, workers were rude and didn't feel like answering questions only good thing I can say is that the room was clean... read more

The maintenance of the hotel was fair at best. Rusty, broken basketball hoop which was attached to the kiddie pool, quite a few rusted areas throughout. Outside bar was an eye sore. The restaurant was dark & dingy, not very inviting. The chef came out with a pail of grits, boasting about how very proud of himself he was for making it yet his clothing was absolutely filthy and not Just from the morning cooking. He looked like he had been wearing those clothes for at least 3/4 days. The 1 bathroom near pool area was falling apart & always dirty. Just one look at the door and you'll use your own bathrooms in your room. On a positive note the front desk staff were very helpful. Not the best of areas. Directly across the street is a beat up place that should be torn down. Beautiful view if you have ocean front though. read more

We stayed here in 2012 with our 2 boys to celebrate my surviving cancer. We had reserved a room without a washer and dryer but 2 days in we realized that it was going to be an issue for us. They had a room with the washer and dryer open and we switched. If I remember right, they only charged us $20 more per night. Yesssss! When we were in for the night we would turn the air up high and open the slider to listen to the waves - and the weenies lighting off fireworks, but we won't get into that :). I'm getting old, I guess. I would go back in a second, and honestly, didn't want to leave. read more

Well we were supposed to be able to check in at 3 but we couldn't get our room till 5. The room was nice and clean. Not happy with maintenance. Long story short refrigerator problems and they have no clue how to fix it. Pools are absolutely nasty!!! I refuse to swim in them. Ocean looks safer than the pools. This is our first and last time staying here and we come every summer for a week with 12 of us family members. read more

We got lucky, free room upgrade! Our room was everything we could have asked for... A kitchen complete with all the things we could use, washer and dryer, beachfront view, 3 big beds, and a huge bathroom! The front desk employees were phenomenal. Whether in person or over the phone, they're very helpful, friendly and patient. The pool area was very crowded once we checked in so this was a shock for me and my kids so we decided to have an early lunch at the Sandals Restaurant located at the poolside of the hotel. The server was very nice and attentive. Their food is ok and reasonably priced. The resort also has a Tiki Bar at the poolside so it was convenient to get a cocktail anytime. The beach is just a few steps away and I love this! A long walk early in the morning was very easy and even bringing coolers and bags to the beach was easy since the beach was so close. The only things that I wasn't a big fan of were the smell of the bathroom everytime we pass by going to and from the pool area, and the long wait for the elevators. I give the registration/front desk clerks 5 stars for their excellent and friensly service though. Shout out to Garrett(I hope I spelled it right), you were awesome! read more

Cleaning service a little slacked, pools need better daily maintenance, had a great time despite a few hiccups with services

My Army friends and I had a day off so we decided to drive to Myrtle Beach for a day. We booked a night through Expedia for a steal at 45% off for a 2 BR suite. We got to Paradise Resort at 2pm and the lobby was packed with people checking in. The lobby was super small and not what I expected, but I assume they try to maximize space for the pools and such. The two desk staff were really cordial but the system went down so they had to call in their manager, who had a striking resemblance Alexander Skarsgard. He was very nice and told me he would call when the system was back up and our room was ready. He called back 10 minutes and said our room was ready and he had upgraded is for free to a 3 BR suite , since he didn't want our 7 person group to be too cramped. What a nice dude! The cleaning staff, pool crew, everyone was just so friendly. Our room was huge and very spacious and the view and amenities were just perfect. We were so happy with this trip and will definitely recommend it to all those looking for an affordable and fun stay in Myrtle Beach. read more

Paradise Resort - 6/19 10pm @Paradise Resort Myrtle Beach - Resorts Near Me - Myrtle Beach, South Carolina

The hotel was okay. Room was nice and roomy and fairly clean. Ate at their buffet breakfast and thought that was good for the price - nice assortment and the food was hot. Had a bowl of fruit and it was very fresh. I gave only 3 stars because I thought the AC was lacking. The most uncomfortable thing in a hotel is to sleep and it be hot in the room. The AC went down to 66 degrees but I really don't think it was that cool in there. So sleeping was a bit of a challenge since it felt so warm. We didn't hang out by the pool so I can't comment on that but overall I thought it was a decent place for the money. read more

Great location and helpful staff. We stayed for 5 nights, and our room was not cleaned everyday, but our sheets were changed and carpets vacuumed once. There were also a lot of families and children, so if you're looking for something adult only, this is not your hotel. But the location is great, right on the beach, and a short drive to the local bars. The Tiki Bar was awesome, very friendly staff with strong drinks! Would consider returning, we were happy with our stay at the Paradise! read more

Wouldn't let us in the hot tub when it was barely drizzling..............,...................

Terrible , they lie to you when you book a room there over the phone they tell you that the room includes water park tickets for all of the guests staying in the room , when you get there they tell you it's only one ticket , then when you talk to the manager they say they will listen to the voice recording and call you back in 1 hour , they never call back and several attempts to talk to Dan the manger were made and he was always unavailable , they were not interested in making it right or even talking to me terrible way to do business , you would think with my conversion when booking being recorded it would be no problem to get what they promised me but I guess not , they will tell you whatever it takes to get you to book a room . read more

Don't go here. Our washer/dryer started blowing sparks everywhere when we hadn't even used it yet that was our first load in there, the maintenance man came in and fixed it, however he claimed that we had put sea shells inside which caused it to spark. No. We did not because we hadn't even used the washer yet, the shells were in there before we used the washer. Then, our toaster didn't work at all no matter which plug in it was put into. Next, there was a hole in the sheets and then a giant brown stain on the comforter in the king size bedroom bed. Then there was absolutely no hot water in the king size bathroom so everyone had to use the hallway bathroom and there were too many of us. Then in our families room next door to us that came to stay with us never got any maid service unlike us. My aunts husband was also on the balcony in his room and there was glass left on the ground that got in his foot. There were not any dishes or glasses in our room. Lastly, the parking garage was RIDICULOUSY small. Book somewhere else. The only plus on this place is the view. Other than that the pools smell like urine and the rooms were very unkept. Thank you for reading! read more

Amazing hotel, was very surprised. Amazing view, can't get any better than that! But what I was disappointed with was the wifi. I had no service whatsoever even when I was connected to the wifi. So my phone basically was not working for the few days I was there. But overall I will definitely go back and plan on doing more activities that I was not able to do def a must go to spot read more

My friends and I wanted a quick beach get away and I've had the pleasure of staying here before. Mackenzie and I enjoyed it so well that we decided to stay here again! The people are really friendly and it's in a great location too! The pools and rooms are clean. The beds are super comfy! We'll definitely be back again. read more

I'm really up in the air between 3-4 stars. We first got our hotel from their site. We booked an ocean efficiency bed and breakfast deal. The parking was ugh a mess. It's so tight and narrow. The check in process was quick and easy. We walked into the room. Just OK. We immediately go out to the balcony. You have to stand on the left corner to see the ocean. You're facing the motel in front of you. Don't look down over the balcony. Cigarette butts, cups, paper and trash everywhere. No thanks. Head to the bathroom it's hair strands everywhere. The room needs a little updating. We go to the bar downstairs and the lady was a little helpful with drinks selections. For the price you would think a decent amount of alcohol but no. Decided not to waste anymore money and went to Hurricanes instead. The people in the room next to us were super loud til after midnight. Oh well we're on vacation so I guess we can deal with sleepless nights. I appreciate them social distancing for breakfast. You go in and place your order. The people doing the breakfast was umm not super nice but not super rude. I would stay here again. I definitely expected more than what we received. read more

We arrived and the refrigerator did not work, several calls to the front desk and nothing done. $300 dollars in food ruined. After showing up to the front desk again, and a mini fridge arrived. Not acceptable. read more

As a couple this was not what I wanted to spend my romantic weekend getaway at. But if I were a family staying for multiple days it would be perfect. The rooms have everything in them to have a weeklong getaway complete with a stove and dishwasher. The pools could be cleaner and the bar and cafe have limited hours. I would go back if I had a large group and for some reason wanted to go back to Mrytle Beach. read more

Your review helps others learn about great local businesses. Look no further! This is a top-notch hotel. We always stay at Compass Cove, but were relocated to Paradise Resort this year due to Hurricane Matthew. I initially was concerned that Paradise would not be as nice as Compass Cove, but my husband and I could not have been more pleased! The accommodations are clean, modern, and in very good repair. The staff is very friendly, and we received daily housekeeping. Sylvia went above and beyond to make sure we returned to a spotless room each day after the beach. The brightest shining star on Paradise's staff is Guest Service Manager Dan Steege, who handles concerns professionally, courteously, and effectively. Clogged toilets, room lock-outs, and requests for extra towels were dealt with immediately. The breakfast bar at Sandals restaurant also is excellent, and is kept hot and fresh by friendly folks who seem to truly enjoy working in hospitality. This hotel fills up fast, for good reason. A++++ read more

Thanks to the manager for crediting us a days stay. Hotel was just ok. Room needs updating but happy with managers response

Great oceanfront resort with indoor/outdoor pools, hot tubs, lazy river and kid pools. Loved it! http://www.paradiseresortmb.com/ read more

A shout out to Donna K and her manager Beverly in reservations for going above and beyond in helping me plan our 30th wedding anniversary at Paradise Resort in Myrtle Beach! Donna K was extremely helpful and even recommended a restaurant for our special occasion! Great booking experience! read more

We decided to stay at the Paradise Resort. We rented an Oceanfront Deluxe King Suite. The suite included bedroom with door privacy, nice medium sized flat screened TV in bedroom, bedrm with window to internal hallway (no ocean view from bedroom), full ocean view from the living room area with balcony, large flat screen TV, sofa sleeper, wall bed, dining table and four chairs, sofa chair, ceiling fans in all rooms (except kitchen), kitchen had full refrigerator, full sized microwave, stove/oven, sink, dish washer, kitchen supplies (silverware, coffee pot, double sink, cooking utensils, glasses), plenty of kitchen storage, dvd player, free dvd rentals (one dvd rental per key card), washer, dryer, bathroom with tub/shower combo, indoor pool, two indoor Jacuzzis near pool area, lazy river, breakfast bar with waffles, oceanfront small & medium restaurant/bar, exercise room, beach umbrellas and chairs. Parking was a little tight for the first few days, but during the week, many guests left and parking was easier. Parking was within the Paradise resort and additional parking across the street. The room was way too cold because the thermostat was broken and the A/C stayed on strong all day and all night. We were finally able to turn it off. Overall, however, the stay was good at Paradise. read more

We stayed at the Paradise Resort Monday through Friday. We had an Oceanfront Deluxe King Suite on floor 9. The room was clean, spacious and the view was amazing. However, one issue we had was the cookware. We were provided one frying pan that was so bad we could not so much as make an egg, pancake or anything no matter how much oil or spray we tried. Asked for another one, same quality... Or lack there of. The biggest problem we encountered was some other guest smoking marijuana on their balcony close to us. Now, we were vacationing with our 7 month old son, and if we had our balcony door cracked to enjoy our view and sounds of the ocean, the whole room filled up with the stench. We couldn't have the door cracked let alone sit out there with our son. My husband and I both called down several times to complain and were told they would look into it. I am sure it isn't easy for them to pinpoint the exact guest doing it, howeveruu it was going on and ruining our stay. We paid for oceanfront and did not get to enjoy it. We were not offered another room, a discount on our stay, nothing to show they genuinely cared about the problem. I realize this might not matter to others, but this is something you expect from a motel with college kids... Not "paradise". We are incredibly disappointed with the lack of handling our problem and doubt we will consider staying here ever again. read more

If i could give this place a zero i would. Our check in time was for 3 but when we got here they said our room wouldn't be ready for another 3 HOURS. When we finally got to our room, there was piss on the toilets along with pubic hair. Hair on the walls in the showers Our room was DISGUSTING!!!! read more

I loved it .. Very nice place .. Loved the lazy river and the heated pool great . Breakfast great !! Would stay again

Eh, it's nothing special. Not many food options, really filthy inner pools and not so friendly staff. We stayed for 4 days and I felt dirty the whole time. We were there for black biker week, which coincided with Memorial Day so it was crazy but this place REEKS of smoke and the carpeting is filthy. Just no good...not worth it. read more

I thought about giving four stars, but as I thought about it I realized I really have no significant complaints about Paradise. It isn't too fancy, but the rooms are spacious, clean, and all around very nice. Depending on the type of room, kitchen is really useful as well. Awesome view of the beach and ocean from each private balcony. Really nice pool area including an outdoor lap pool, indoor pool with basketball hoop, small kiddy pool, two spas and a cool lazy river with tubes. One night the security guy who was closing the pool even let me and my girlfriend stay a little late in the spa so that was pretty awesome too. Plenty of patio space for lounging and only a few steps from the beach. Like a lot of reviewers have mentioned, the parking garage is a little tight, but it really isn't bad for any decent driver. Just check the mirrors before going around corners! Overall I highly recommend this resort for families, friends, and everything in between! 5 stars. read more

Paradise Resort - Nice cozy but spacious room - Resorts Near Me - Myrtle Beach, South Carolina

Save your $$ and go to a better resort. Really did not enjoy my stay here. I felt this resort, inside & out, was just not clean. The only area to get to the pool/beach was wet & slippery at all times. Lots of kids playing all over the hotel and pool areas at all times of the day/night. Really, there were parents bringing down their kids to the Jacuzzi at 10:30pm. The room, oh the room. I rented a "standard room" but according to most people's standards, this room was less than that. The A/C unit leaked all over the carpet. By the time I woke up the next morning and walked to the bathroom, my feet were soaking wet...gross! The only chair in my room had a big stain on it...gross! And the mini-fridge was totally rusted...gross! And this place, like most resorts in the area, is in need of major updating. And the good things about this resort: The check-in process was quick, they had my room ready 3 hours before official check-in time. The lady working the front desk was super nice. Parking was not an issue. And the lady working at the little restaurant was really nice. I do not recommend this place for adults (30+ without children). read more

Good hotel in all but the lobby garage smells like someone died.The elevators are slow.My friend stepped on a pice of glass.It took 3 hours for our room to be ready.But it's not so bad the 19th floor is a great view of the sea pretty comfy beds if you take of the bed spread and put your own sheet on it.But we might come back (P.S. The ac works great) read more