Great doctor, very friendly and speaks portuguese!definitely recommend, price is also very goodread more

I was a member at the Hawkes Clinic a while ago. For my once a year bloodwork and physical exam it…read morewas convenient. But two years ago I decided to quit my membership. As a healthy patient with lab readings all in the normal range, I didn't really find the need to go see him other than those yearly visits. All the other months I wasn't seeing him I still paid the $60 monthly fee which amounted to $720 a year for one annual physical and bloodwork. It wasn't really cost effective. Direct primary care sounds good in theory. But having a pay per month membership fee (as opposed to a patient paying only for the services that are used) makes it a costly proposition for those who are in good health. I was basically subsidizing the cost of the people who were more regular visitors, which is the same idea as insurance (albeit with a benefit of less paperwork and bureaucracy). With the few times I did visit Dr. Hawkes the office was friendly and professional. But I found that the practice wasn't a good fit for me. Not everything he was communicating to me was accurate to my situation and I disagreed with some of his views. I would totally recommend him though for a patient who needs help treating diabetes, heart issues or any other common conditions (that don't require a specialist). If a person needs guidance from a physician in losing weight, he is the ideal person to go see.

Dr. Hamza came across as very attentive and courteous during our first meeting. Did not rush…read more However, the follow-up was awful. No returned phone calls, protracted appointment times, delayed filling of medications, and grumpy front office staff. Note: She has just sent a letter notifying patients she is moving to concierge medicine. You will now have to pay an extra out-of-pocket $2,600 annually to get into her office. Good luck.

She is just the best! I enrolled on her new Concierge practice because I would not consider going…read moreto anyone else.

My husband was looking for a new doctor who had openings coming up soon and decided to take a…read morechance on her despite there not being many reviews online at the time. She was extremely condescending and rude to us, taking every opportunity to tell us how dumb and ignorant we were (even when we were very informed, having researched the topic in question). She also seemed to take every opportunity to tell us how smart she was, how much experience she had, whom she knew in local hospitals, etc. She wanted to treat and order tests for my husband solely based on her interpretation of his labs, without any questions about his symptoms or history. We had to really fight and talk over her to get her to even register some very significant, relevant info from his patient history. Even then, she wanted him to do some very expensive tests we would have had to pay for out-of-pocket and which would have involved lots of time and hardship and unnecessary procedures, when he had no symptoms to indicate these tests were needed (just the lab results, which could have meant many different things). She also missed the condition that my husband actually had. When a lab test came back abnormal that went along with and supported what his symptoms and patient history had caused some concern about, she didn't contact him about it or make any mention of it. He had to take the result to a different doctor who ordered him the medication (Lactulose) and testing that the lab result suggested were necessary, and it did help him. It was a really negative experience. I have debated whether to share becuase I don't want to put negativity into the world, but I thought it might help others to share our honest experience. It was such a negative jarring experience and she was so rude to me -- ruder than anyone has been for maybe 10 years -- that I thought sharing might help others to avoid the negative experience we had, which ended up being expensive and emotionally difficult while we were already going through a lot trying to cope with and confirm his diagnosis. She might be a good doctor for some, and she is certainly very knowledgeable, but we had a very bad experience.

Dr. Hixson is an engaged and experienced physician that has taken her time with my myriad of health…read moreissues that I put off for some period of time. She is easy to get a hold of and is quick with communicating results with me. She has given me great referrals when needed, but most of all... she listens! I've worked in healthcare for years and she understands my thought processes and listens to my worries and keeps me focused on my goals. I'm grateful to have found her; she is a hidden gem in a beautiful new office!

As a new resident of Nevada, I have new insurance and had to find a new PCP. I ended up selecting…read moreEllean Zhang, and I had a very good initial visit with her and we covered a lot of healthcare issues. I got set up on the patient portal and am now able to send messages if I have a random question about something I forgot to ask at my appointment. I thought Dr. Zhang was very through and her staff were awesome.

The security guard out front was so rude. I went to go to the urgent care and they are closed but…read moreinstead of telling me that he kept tapping the window with a list of other locations. I was really confused asking him what's he's doing and he wouldn't say anything so I took a picture of the other locations and left.

Dr Shoemaker a great care giver; knowledgeable, patient, compassionate and empathic and takes the…read moretime to truly listen to you, can't ask for a better physician

You can no longer reach "anyone" on the phone. They have done away with a phone operator. I leave…read moremessages on the "patient portal" days on end and still no response. I'v been a patient of Dr. Shoemaker for 16 years now. They need to go back to practicing medicine and customer service.

Called for an appointment and Deena /Diana was helping me book an appointment for the end of the…read moremonth. Unfortunately my phone dropped the call a few minutes later I called back and Judy answered the phone and quickly dismissed me telling me they weren't accepting new patients. Which obviously contradicts what Deena/Diana had just told me. I only reached out to them because they show accepting new patients on my Cigna portal. Please update portal to avoid confusion amongst people that are looking for medical care.

I trained with Dr Metzger. She is one of the finest Internists that I know. Lovely and caring…read morepersonality. Great sense of humor. But most importantly, Dr Metzger cares about her clients, knows her stuff, and she is as smart as it gets. Can't go wrong with this doctor. One of the very best in our Valley. Robert Whipple, MD Summerlin Las Vegas, Nevada

Thursday, October 26th, 2025…read more Ace Primary Care 1701 N Green Valley Pkwy Suite 7B Henderson, NV 89074 702-508-9119 Jennilynn, PA to Dr. Desai, She is a great physician who truly cares for my needs. She is very focused and patient and polite. She listens to all my needs and acts and prescribes to my needs accordingly. I recommend her highly! She is great at what she does. Dr. Desai: Dr. Desai is an amazing Doctor. She takes care of her patients very well. She is always professional and treats everyone with respect and kindness. Excellent Doctor! I give her the highest rating possible for a Doctor! 10/10 & A+++++ Sonia, Office Mgr. Sonia always treats me with respect and kindness. She's always polite and goes out of her way to make me feel welcome and takes care of whatever I need. Dulce, nurse: Always has a smile on her face and treats me with kindness. She's very courteous and does her job very well. Leslie: Office personnel She always treats me very well with courtesy and kindness. She takes care of all my requests with true professionalism. I appreciate her excellent customer service! Joshua: Office personnel Whenever I call and ask for a referral or change an appointment or whatever the case may be, he always has the same phone etiquette. He's truly professional and patient. He takes care of my requests in an expeditious manner. I appreciate his customer service. Excellent place to trust your healthcare with. Thank you! Paul K.

RUN AWAY GO ELSEWHERE…read more DONT USE THIS PLACE any primary care is better than this one. I had abnormal CT scan with a perforated bowel which is immediate hospitalization and death. They called and said they could see me in 3 to 4 weeks gof follow up on their first office opening but yet I can come and get a mammogram tomorrow??????? They are working on a SEVERELY low IQ level. All my records are open to the public and anybody could look at them if they want. Theyve botched up four separate times and thid one was really bad. it's being taken care of by Southwest Medical properly not by Ace ( acehole ) primary..... ... do not pick this office for your primary... be safe....

Dr Gabroy, Apparently with all the crazy changes that…read moreseemed forced upon you in the past few years, enough was enough? We never thought you'd retire, especially so suddenly? After so many year's of having you care for Don and I , we felt a deep trust and closeness to you. There's so many things we wish we'd had more time to ask you about? Not only about us, but you. It's absolutely heartbreaking that you won't be taking care of us anymore. We realize how fortunate we've been that you've been our amazing doctor! You'll be so very missed. Thank you and made God be you always. Sincerely, Don and Debra Kasenberg

horrible experience even with an appointment the wait time is horrible after a 4 hrr wait he…read moreliterally spent less than two minutes with my dad. We had to change doctors. This went on for months. What a disgrace as a medical doctor. I believe they should put a cap on how many patients a doctor could handle in a month we are now seeing a new doctor, my father is being taken care of very well now!!

Very personable, answer questions, does not make you feel rushed and as actually interested in your…read morehealth. Good thing he teaches because there needs to be more kind of care like this in Las Vegas.

Kelly Watters has been my moms primary MD for the past year now and she's the absolute best. She…read moregenuinely listens to my moms concerns and is helping her get better and better with each visit. I'd highly recommend her to anyone whose looking for a knowledgeable, caring, and compassionate doctor.

I always answer your phone calls. I always get you in when you need extremely good service.read more