Efficient, friendly technician. Work done well. Would use them again if needed (used for carpenter…read moreants)

Service was great. My big complaint is how hard it is to get a hold of them. It seems like they…read moreonly monitor their phones for a short time in the morning. You might get one call back, but that is it.

Five stars! Very professional and got the job done. Would definitely recommend to othersread more

I'm a big fan of Panda, aka Steven. I was referred to him by our real estate agent and he goes…read moreabove and beyond. He'll come and take a look at your house and advise for suggested offerings, like as-needed, quarterly or monthly treatments. During the walk through, he already helped open our crawl space vents, and advised that there was a hole for creatures to get though. He plugged it with steel wool until we could get a better solution. This was all before settling with a treatment option, which we ended up signing on a quarterly basis. He has it scheduled in his calendar for quarterly reminders and will ask when the house is empty next to schedule. He cleans all cobwebs, checks for holes, treats interior of the house and our crawl space. My goal was to keep spiders at bay inside and ensure no destruction outside. We did find mice, and he helped mitigate the situation and will come back and help resolve it. He answers emails very timely and is so responsive. I'm thrilled he is our panda guy for our home in Tahoe. I would highly recommend quarterly treatments at a minimum, as I think it's a better deal than on-call. We even had some other issues at another apartment, and he even kindly advised on that. He's extremely professional and brings booties to protect your floors from dirt. I'm ecstatic we found him!

Thx Eric from TNT for making an emergency house visit within first couple hours after the 4 day…read morewhite-out blizzard! I know getting squirrels out of the attic in Feb with +6 ft of snow outside is tough, but just showing up with some gear and a plan is really reassuring. Thx!

We've had a few issues with pests at our house in Tahoe Donner and Eric has taken care of the…read moresituation each time. He's always gotten the job done in a timely manner, shared helpful tips with us on ways to prevent pests moving forward and has been very transparent & honest with his pricing. Overall, very pleased with the service and will continue to partner with Eric moving forward!

I had some issues with mice coming in the house. Good news the mice are gone from house from what…read moreI can see. The bad news it took over $700 worth of bait to get rid of them! I had to hire a professional exterminator to deal with all the flies, yellow jackets and ants that were driving me mad (separate issue - but flies got worse after the baits). The professional company I hired saw the baits and said what she used was nothing better than I could have bought myself at Home Depot. I felt very disappointed I spent so much $. The owner seemed nice and helpful but very rushed. When I called to follow up I really didn't hear back from her other than the two times she came to put the baits. She promised to call me to see how the activity was and she never did. I check the baits from time to time and they seem full. Our exterminator says these mice are getting smarter and knowing the smell and will avoid the baits. The best way to get those critters gone is to reduce access to the house. I'm having to spend hundreds of dollars more to seal up any way they can gain access inside the house and make sure food sources are sealed up tight in glass or hard plastic. I'm new to rural living so I'm learning these things the hard way.

Not only were they fast and amazing at their job, they also were very thorough and pleasant to talk…read moreto. Their follow-up was impeccable. I am recommending them to everyone and anyone!

Had them come spray fro wasps! So far so good! On time, did what they promised! Recommend 100%read more

Joe has a vast amount of experience and knowledge of his work. He is trustworthy, has great work…read moreintegrity, gives fair prices, and makes sure the job is done right. We will be going to him for all our future pest and handyman needs!

We have used this company for several years and have always had positive experiences. We have used…read morethem 2-3 times a year with great results. We received a text offering an appointment for a routine spray. The appointment was immediately accepted via return text. When I called the office the day before the routine spraying was going to happen (to verify the price), the appointment was not on the calendar. Ashley told me that I should have also followed up by calling her after I returned the text because she gets so many texts that she can't keep up with them. I questioned why it was my responsibility to follow up when we had a text exchange. Again she reminded me how busy she is and how she can't be expected to follow up on every text. Instead of insisting (several times) that I should have called after returning a text message, I felt as if we weren't getting anywhere. I felt we could have moved past this, called it a mix-up and rescheduled, but that's not how it turned out. An apology would have been all it took to smooth this over. Mistakes are made - I get that. It's how mistakes are handled that makes all the difference. Unfortunately for both of us, I canceled the service because of how the phone call went. Ashley told me she would tell her sister (I assume her sister is an owner) of my disappointment. I waited two weeks and never heard from anyone at Wild West. This is very unfortunate because we've used this company for several years and they do a very good job.

We found Wild West last summer when critter decided to chew their way into our crawl space and…read moredisable our A/C unit in the hottest months last summer. John came out and spent a good amount of time cleaning and critter proofing our space. We now use them monthly so we can prevent damage like the last time. Everyone who works there is helpful and professional. Highly recommend them.

Best Service In Tahoe! Professional on time and at a fair price. A good local and honest company.read more

They are great! My parents have used them for 30 years and my husband and I bought our first house…read moreso I knew we had to use them. They come and spray once a month and then we get a bill online that's easy to pay. They're fantastic.

Brian was great and knowledgeable. He was able to get rid of our issues. He was very…read morestraightforward and we did not feel like he was upselling us. The value was reasonable. We will definitely use his services again in the future!

Brian has helped my mom numerous times with rodent issues, he is honest, transparent, Very patient…read moreand will let you know what it is that you really need. It's hard to find an exterminator that won't exploit and sell you packages when you're down or desperate for help with your pest problems, but he's been genuine throughout the entire ordeal. I appreciate his years of experience and various services, he communicates well, is punctual, reliable and you can tell he cares about his customers. Thank you.