Very pleased with the work done on my F150. Everyone I interacted with was professional and polite. The whole process was as easy as it could be dealing with insurance companies and the stress of getting it all done. I'm very thankful they loaned me a nice capable car that really made the entire situation so much easier to deal with. My truck was detailed when I picked it up and it looked fantastic. There was a small misunderstanding about a charge that was cleared up quickly and to my satisfaction. Nice local business and I'm glad I chose them. read more

They did a beautiful and real quality job on my vehicle!!! It did take a bit but was worth it because they used real parts and not imitation ones to my Toyota. Highly recommend! read more

We drove from Northern California to get our slide repaired and they did an excellent job. They were very friendly and got us checked in at appointment time . Our rig was nice and clean inside after repair and when picking it up brought our trailer out to us and assisted with hooking it up . I will diffidently go back if we needs repairs . They do all kinds of repairs for warranty and insurances . read more

I took my RV for an estimate on some body work. They said they needed to check on parts availability and how they would fix things. We made a follow-up appointment for 2 weeks later. Then, when it came time, they would not return my calls. I drove down there and the mechanic I needed wasn't in the shop, so I left another message and he just never got back to me. I wasted weeks of my time on them because they don't have the courage to just tell their customers that they don't intend to do the work. read more

I am going to be 87 years old in one month. This may be my last camping year. I just got back from a short trip in the motorhome & ALL of the electrical equipment FAILED once again. I spent $5000 with Paramount last year to fix the problem , and had previously spent $3000 with them for 2 lithium batteries. I feel like they SCAMMED ME !!! BEWARE OF THEIR SERVICE, IT IS NONEXISTENT. DO NOT PATRONIZE PARAMOUNT. If I could add a zero star or a minus star i would. read more

We brought our car in for minor body damage caused by a slight side swipe. First the good news: Body work was nicely done, hence the second star. Now the bad news: If you listen to their recording, when you are on hold, you'll learn what egotists they are and you'll also learn some statements that are wrong. They say that insurance companies cannot limit the amount that body shops can charge for their work (that should be a warning as to how Paramount charges). Well, they can and Hartford did. They go on to say that they provide a loaner car if your insurance company does not cover one. Great, except they never told us that when we brought our car in so I never checked and they never provided one. It, eventually, took two months to get the car back. When we had not heard anything from them for awhile we called to find out when it would be ready and learned that they were in a feud with the insurance company over payment but they never explained what the problem was and I assumed it was because Hartford was behind in payments. Eventually, calling back and forth between the Hartford and Paramount, Hartford made all the payments that they were willing to make and Paramount wanted $900 more. In order to get the car back I had to pay it. If you read their Yelp reviews, including the reviews that are "not recommended" you will see how bad that customers think they are. read more

We took our rig over to get an estimate and Steve said we will get started right away. They had it back to us the day we needed it for a trip we had previously planned. Steve and his crew really do try very hard to get the job done. Even when we did have a delay they got us right back in to finish up the decals. They do great work. Although the communication could be a little better we are very pleased with the work and service. read more

These guys actually care about doing things the right way and do an amazing job! I brought my car to Paramount after having another shop do repairs that were done horribly. Tim let me know exactly what should be done and handled everything with my insurance. There was a small blemish when I picked up my car and he sent it right back in to the shop and had it cleared up in a minute. This is the only place I trust with my vehicles. read more

I took my travel trailer in for accident repairs and they worked with my insurance company on the initial quotes and a supplemental. I did not have to get involved other than filing the initial claim. Steve and his team were amazing, and I have had no issues with the completed work. I hope I never have to have repairs again but I would have no hesitation in going back to Steve or recommending him to other RV owners. read more

Do you know what is stressful? When you are taking your sick little dog to the vet, back out of your driveway and run into the garbage can you rolled out there the night before! Do you know what is more stressful? When you look at what's happened and realize you have almost ripped off one side of the back of your car! Later in the day, checked with an auto body shop to see if they could pop it back for me, they said they could LOOK at it in September! I then drove to Paramount! LOVE their ads so much. I was not at all hopeful but went inside and spoke with a very lovely lady, think her name may have been Mary. She called Tim, one of the owners, he came, looked at it, knew immediately how to fix it. He then fixed it!! I was there perhaps five minutes!! I know an ethical and competent business when I see one and this is one. There is no other place I would consider in the future, they have my business for life, and even makes me wish I was much younger so that would be even more meaningful!! Highly recommend this business. read more

Paramount Auto Body and RV Center - This is the place to go! - Body Shops Near Me - Reno, Nevada

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The work is done beautifully, but the customer service and communication is terrible. They said the work would take a week, three weeks later I still don't have my car back. When I call to ask about the progress, they are rude and condescending. Unfortunate really because when they did work for me two years ago, the service was amazing, the repairs perfect, and everyone was kind. read more

Paramount repaired a scrape to the right rear bumper/fender area of our Mini and did a great job. The repair took a few days longer than anticipated, but we were fine with that as they kept us informed along the way - and we were glad they would rather take the time to do the job right rather than perform sub-standard work and return the car sooner. Also, the brothers were willing to take a picture with my husband. :) read more

Brought in my car for repair work. It has been over 2 months since I dropped it off. I have left many messages which are never returned. Had All-State contact them and they are having trouble with getting calls back. They told insurance company I was getting a new door but they are repairing a used one. All State said they will be removing them from their preferred list. Now they want to charge me for repairing door after billing insurance company a new one. read more

I worked with Matt, Manny, Jason, and Peggie who were all very helpful and efficient. I needed two new batteries for my camper van and, working together, they made it happen! Thanks so much! read more

They always go out of the way for my mom and I. I have a lot to be thankful for them for always going the extra mile for us always. Forever grateful my family is to yours because our parents were friends. Grateful they will be able to get ahold of them every time. read more

I can't say enough good things about Paramount, they fixed all the little issues, kept me informed and the next thing I knew it was done! Now my trailer is home and ready to go camping. read more

Nice people but Worst experience! I brought my car to Paramount to inspect it and fix it, but unfortunately they couldn't fix the suspension because they didn't know how bad of damage it was. Had to find a another suspension shop to put it on the rack for a full inspection. The time had came to take it to the suspension shop and I couldn't get it towed because I owed money. didn't know why but found out it had a STORGE FEE of $75 dollars a day, came out to be $2100. Paramount didn't urge to tell me that I had a s Storage fee or I would of picked up my self the first day they told me but they didn't. Had to pay the $2100. DON'T GO HERE BUNCH OF SCAM ARTISTS!!! read more

I just bought a used car from Tim at Paramount. It was a 2015 Chrysler Town & Country disabled van for my wife which had a ramp, hand controls, and mobility drivers seat. It was a van that had been totaled and then fixed by Paramount and sold to me. These vans are really expensive and finding a deal on a used one is key. You either get an older van or pay dearly for a newer one. At first, I was unsure of buying a van that had been in a wreck but after looking into Paramount's reviews and how long they've been in business and Tim telling me what work they did, I decided to drive up from Santa Rosa, Ca and see it. Beautiful van, runs like a new car, and workmanship on van is flawless. Drove it back to Santa Rosa and it was like driving a new van at a spectacular price. Thank you Tim and thank you Paramount. So happy with the van and you did an incredible job!!!!!! read more

Possibly the best RV repair experience I've ever had. From the check in lady who was patient and funny as I not-very-clearly tried to explain what repairs I needed, to the repairman who analyzed the problem with with the fridge to Tim the owner who actually called me regarding the body work, I can't say enough how impressed I was. I almost want to break something just to bring it in again and get treated so nicely! read more

Flawless repair. The staff was informative, responsive & accommodated every request (large & small). Working with an insurance company is a process & they walked us through beautifully! read more

Came here for a repair on my Airstream two months ago after having to wait several months for an appointment. Drove 230 miles. They knew I was coming that far. I told them what needed to be repaired before coming. I arrived and they said that they needed to order the parts. I returned two months later to have the work done. Not all of the parts were shipped and no one had noticed. Repair still not done. Gonna have to fix it myself even though it's on warrantee. A total of 520 miles driving for nothing. I am a business owner, and you better believe me, if someone makes an appointment with me, I make sure I have the materials to do it. The only reason I am giving two stars is because the Airstream specialist was a nice guy. read more

Quality work and integrity is not even close to what I experienced. Only you taking advantage of an elderly woman, extremely rude employees and nothing but the run around from your company for over 2 months. Not to mention forcing me to pay over my deductible for "fees". This is the most unethical business I have ever dealt with. I pray others are smart enough and steer clear. No I will not give you my information and have you harrass me, but I was extremely unfortunate to trust you with my vehicle. NEVER AGAIN!!!! read more

Had the worst experiance ever. They gave me a completion date of about a month. This was consistent with other body shops but after a month i found they had not even started They gave me another completion date of about three weeks later and failed to get it done at that point. They took so long the insurance co quit covering my rental ended up without a car for three weeks. Untill they finally got my car done. Picked up my car and it is less than perfect. And since my car was brand new I was expecting perfect. When I picked up the car I pointed out that the color was off and the texture was different not matching the rest of the car. It has a big scratch in the area around the hinges that hold the hatch. Since driving it I have found the seals aren't good and it has air leak noise around the hatch you had replaced. Also the exhaust is not right as it has some noise that it shouldnt.also the chemical smell has still not gone away and it is hard to even get in the car when it is hot as it has a toxic chemical odor. This was a brand new car and you failed to put it to it's original condition. As far as you waiting for payment it is my understanding that it is because you charge way over industry standard and this is the reason for the extra negotiation time. Although they wont want to pay you ay all when my attorney tells them we are not happy with the car and still need these things fixed as this seems to be my only recourse to getting my car fixed right. read more

We brought our 5th wheel here after getting it lifted at Kro-Built down the street. They gave us an estimate of $6500 for the damage to the right rear and bumper sections. My insurance had pre-approved the quote. I tried calling them numerous times while they had it to try and get updates before finally getting through to Peggy, who is very overwhelmed. I was told they had to order one more part (a seal) and that it just needed some clean up. This was 5 weeks in. I finally received a call to come get it. I also received an email from my insurance company that a new claim had been submitted. I called my insurance and apparently Paramount had asked for another $5100. I asked for a copy of the quote. In the quote had right rear tail lamp listed. In the original quote it had the same thing. So, they were double charging. When I asked the owner about that, he said that the original was to remove and reinstall the tail light and the 2nd was to replace it (it wasn't even damaged). Mind you, we had been charged over 63 hours of labor @ $139 an hour to fix my 5th wheel. When I asked him why he's charging me to remove the tail light and reinstall it when I'm already paying $139 an hour in labor x63, he said who told you that? I said you just said that in the office...to which point he started flipping through the papers and ignored the question. They also charged me for things like license plate lights when my license plate doesn't even have a light on it. My wife had asked him why the cost had almost doubled from the original quote. He said that happens in almost every instance. (ok, this is the biggest part of my entire feedback..."THE COST IS DOUBLE THE QUOTE ALMOST EVERY TIME". His words, not mine). My wife said that we were never contacted and they just did it without asking...that our rates were going to skyrocket. His response was that it doesn't matter how much as long as there's a claim that our rates would go up. Be aware when going here and dealing with insurance claims that these people are shysters and will screw you and your insurance company over. Part of the quote was to fix the bumper and trim. They did not replace the left trim which is bent up and warped. I showed him and he had the audacity to ask me if that was part of the repair. I said, it was fixed on the right side, but not the left, why is that? He said they could resubmit to our insurance and get that fixed. I was outta there. read more

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Wow. Brought in my trailer because there was a leak in the skylight above the tub and the roof was definitely looking shabby. They came back with a quote of $5-6,000 to start she said. Apparently the whole entire roof was bad. All the wood was rotted and the roof was squishy. When I went to pick up I asked the guy who gave the quote if he had pulled any panels or taken the skylight off, he hadn't. So how would he know? Brought it home, pulled the skylight and wow there is no wood rot. The top does need to be refinished and everything recaulked but what a joke this place is. Wouldn't recommend and they should be ashamed of themselves. I went up on the top and it isn't "squishy". How are you gonna say all the wood is rotted without even taking a look at it? Give me a break. read more

Following a bad car accident my car got towed to Paramount and everyone was friendly and always communicated with me in what was going on with my car. For insurance purposes Tim had to go over my car and assess the damage on my whole car and he didn't skip a beat anywhere. I highly recommend them. Thank you so much Paramount. read more

So, it turns out they don't give free estimates. I called two weeks ago to get a cost estimate to replace my travel trailer's awning fabric. They wouldn't give me a ballpark over the phone, telling me I had to bring it in, but they couldn't get me in for three weeks. I brought it in and left it with them for a couple of hours. When they called with an estimate that was higher than what I expected and said I'd have to bring it back a week later, I told them I had to think about it. I arrived to retrieve the trailer and was charged $70. That certainly helped me make up my mind. read more

The carbon monoxide alarm in our RV kept going off. Fireman measured CO in the vehicle and confirmed that it was elevated and warned us that the generator was the source. The propane alarm in our RV kept going off. As a result of not being able to use either the generator or the propane, the fridge and freezer were unusable, the food rotted, the interior was 95 degrees with no AC, there was no hot water, the microwave was unusable, etc. On the plus side, driving an RV is surprisingly fun. In any event, the most useful thing I can tell you is, rather than just relying on my experience, look at all the reviews "not currently recommended" at the bottom of Paramount's profile. read more

We pulled into Paramount early one morning in September, desperate for help to troubleshoot some issues we had in our older model, but new-to -us RV. Peggy, the customer service rep was very friendly and helpful. She had a service technician come out to assess the situation immediately and he was able to get us on the road in a matter of minutes. We were so happy that it was a minor thing, a mishap on our part, and that Paramount got us back on the road quickly. I would definitely recommend this company for RV services. They are terrific!! read more

These guys are amazing. Came in to have our awning repaired- they got right on it and fixed it. Very helpful, efficient and professional. Thanks Steve! read more

I was referred here by a friend. My car was hit (and run) while I was in the Bay Area (yet another reason I hate that cesspool...) so I needed someone to make my baby pretty again. But I also hate dealing with car stuff #yuck Their staff were extremely friendly, quick and efficient. It took a few days longer than originally quoted BUT they needed to match my paint perfectly on several different area so I MORE than happy to give the extra few days. When I picked up my car, she was *perfect* again. And since I live in Truckee with a steep, icy driveway in the winter, they gave me a 4WD loaner which was very appreciated. I would absolutely recommend them to anyone. I would say I would go back but I have to be honest in saying I hope I never have to :) But if I do - I will! read more

These guys do top A 1 Service on RV's and they do it right not cowaring to the Insurance company. I can tell you now, if you have National General Insurance, you'll be waiting because they hate Paramount. See my review of National General to speed up your wait. THESE GUYS ARE THE BEST!!! read more

After being involved in a collision that was not my fault, I took my vehicle to Paramount to get fixed. Tim looked at my vehicle and walked me through step by step what it was going to take to get my vehicle repaired. They did an exceptional job repairing my vehicle. It was returned to me as if I had just purchased it off the show room floor. The employees from Tim, Susan, and Peggy were very helpful and a pleasure to deal with. I would highly recommend Paramount to anyone needing their vehicle repaired. They have proven they care and do quality work. read more

thieves and liars avoid at all costs! We had an agreement for them to consign our motor home. they said that they needed to send our motor home to be checked by their mechanic. then told us that the pump it needed was not made any longer and that they didn't want to consign or buy it. Then they told us we had to give them $400 for their effort at checking the motor home engine. SERIOUSLY????? We made a few phone calls and found a pump- brand new. They lied about the motor home being reparable and then charged us to get the motor Home back because they "inspected" The vehicle! These guys will act friendly and then bend you over. AVOID UNLESS YOU WANT TO BE RIPPED OFF! read more

Paramount did a fantastic job fixing my car. The staff was really friendly and efficient. My insurance didn't cover a rental car so they provided me a loaner for the duration of my repairs free of charge. When I picked up my car is was in perfect condition and detailed to boot. I think they may have waxed it too! I didn't have to wait around; I was in and out in minutes. I would highly recommend Paramount Auto Body to anyone in need of a body shop! read more

When we took it to Paramount they were very knowledgable about our options and possible pitfalls we may run into with the insurance. They guided us through the process doing a fabulous job making our RV look even better than before the accident. They even loaned us an RV when there was a mix up with getting our RV back for an important weekend trip for my daughter. Very professional and one of the few companies left that still knows how to provided customer service. read more

Thank you Paramount! My daughters front logo of her car was stolen, so I bought the piece and called Paramount and they were able to put it on the same day! This is a family owned business and they treat people like family! That also do amazing auto body repair as I had brought my vehicle to Paramount years ago and they fixed it like new! I highly recommend Paramount!! read more

Horrible. Rented us an RV with multiple problems including no registration sticker or papers. Promised financial compensation, but when we returned it they went back on it. Took them to small claims but because we (foolishly) didn't get it in writing were unable to get anywhere. Have rented from other RV companies numerous times with zero problems. read more

I took my RV and my Generator in to get repairs done. I was told that if I brought in the parts for the generator that they would install them for me. Without calling me to let me know how much labor would be they charged me $350.00 to install a breaker and a solenoid on a 5 year old $500.00 generator. They also charged $250.00 to put a new door latch on. They wanted to Charge me $350.00 to fix my sink that was falling down and I told them no on that. When I got the rv home I looked under the sink and it was 1 10 cent screw that had fallen out. Everyone except the lady's in the office are rood including the owners!! When I was complaining to the lady in the office about the labor charge on my generator the owner was standing right there and heard me and turned and walked away. When I was hooking up my rv I heard a beeping coming from my rv and I asked the owner what it could be and he said no clue probably low batteries and again walked away. While loading my generator I asked for the guy on the forklift to help me because I had an injured shoulder and he said so do I!!! I will never go back and will never recommend this place!! BTW my wife fixed our sink in less than 10 minutes. read more

If you want to be lied to...go to Paramount If you want to be charged more than you were quoted...go to Paramount If you want to deal with an owner that backs up his misquoting staff and then actually threatens to charge you more...go to Paramount. I have owned 3 trailers & am quite familiar with parts and maintenance. I will NEVER go to this place again and I especially will never refer this business to another person. read more