Had what was, in every way, an excellent experience with VIP Collision…read more Had to bring in a 2021 model year vehicle for some front end damage, and given modern vehicle front ends are packed full of sensors, radar, cameras, etc, it feels like even seemingly basic repairs cost an arm and a leg nowadays. With the first 2 quotes I got from shops in town, I was worried that'd be the case here also. Thankfully, VIP gave me a quote that was 1/3 of what the next cheapest estimate was, while still using OEM parts and being able to schedule me for just a few days after I first went in for the estimate (only real delay there was placing the order for the parts from the manufacturer and getting those in). While VIP originally suggested it could take the better part of a week for the work to be done, they had it ready by the next day and even got it detailed. Huge thanks to Gary and everyone else at VIP for the great work.

I don't think I can say enough good things about this place. To start Gary the owner came in an…read morehour early just to take in my car to accommodate my schedule. They dealt with the insurance company for me so I didn't have to and he sent me a quick text message every step of the way just to keep me updated. When they weren't working on it they took the time to wash it outside and detail the inside. He even went with me to go get a rental car and take the rental car back so I didn't have to walk in the weather. All of the work didn't take very long either he got all the parts OEM and pretty much had the job all done within a couple weeks.

Seriously amazing customer service! Got my car back in just a week…read more After getting hit by someone whose small insurance company made me find my own repair shop, I was super stressed. As a woman who knows literally nothing about cars, auto stuff always gives me major anxiety. Donnie was responsive, professional, and patient. All the staff were great. The whole process went smoothly from start to finish. I can't recommend Liberty enough and would 100% send my friends and family there. I completely trust them.

Sent a request for quotes on Yelp for a bumper repair and Liberty was one of the shops that…read moreresponded. I had already heard of them since a friend had gotten work done there recently and had a positive experience. Donnie responded promptly and was very courteous and thorough. He asked to see the car in person before committing to a quote, and everyone I interacted with at the shop were friendly and helpful. Even though the price they gave me was more expensive than some of the other shops, I went with them because of their reputation and great customer service. The turnaround time was also quick and they even cleaned my car. All in all, I'd happily recommend Liberty to anyone who needs auto body repair.

I cannot say enough great things about Diamond Autobody! From the moment I dropped off my brand-new…read more2025 TRD PRO 4Runner, I knew it was in good hands. Having damage on a brand-new vehicle is stressful after being rear-ended, but the team here went above and beyond to make the entire process smooth, stress-free, and reassuring. I worked with Stephanie, Armando, and Paul, and each of them was outstanding. Stephanie was kind, professional, and kept me updated every step of the way. Armando took the time to explain the repair process in detail, making sure I understood exactly what would be done. Paul ensured everything was handled with precision and care, and it really shows in the final result--the quality of the repair is flawless. You would never know there had been any damage at all. What stood out the most was the exceptional customer service. They didn't just fix my car; they treated me with respect, honesty, and genuine care. Communication was excellent, the timeline was accurate, and the end result exceeded my expectations. It's rare to find a shop that delivers both top-tier workmanship and such an outstanding customer experience. I highly recommend Diamond Autobody to anyone looking for high-quality work and a team you can trust. Thank you again to Stephanie, Armando, and Paul--you've earned a customer for life!

Great work always trust my vehicles to them , paint work is great…read more Thanks armando for the help

Dent Doctor of Reno - Mike, Damian, and Brittany, fabulous job on fixing my car. I went out and…read moregot 5 estimates, and the one from Dent Doctor Reno was the best deal. A couple of years ago I had a very good experience with them, doing a PDR, (Paintless Dent Repair), on my truck. So, I decided, despite the estimate which actually seemed to be too low, to give them a shot at fixing my car. This was a more complicated repair, involving both body work and paint. The end result was better than I could every hope for. Stellar work by a great shop with friendly folk!!!! Thank you!! Brad K

I cannot recommend Dent Dr. based on our experience. Our…read morevehicle was sent to Dent Dr. through SilverRock insurance after we purchased it from Carvana with documented rear bumper damage in transit. Because Dent Dr. was the only approved in-network repair facility, we had noreal choice but to use them. From the beginning, communication was inconsistent. We were told conflicting information about the status of our claim, and we later learned from SilverRock that required paperwork had not been submitted despite being told by Dent Dr. the claim had been denied. After dropping off the vehicle, we were told repairs would take about two weeks. As we were leaving Gary shouted to us, "don't bother calling, it wont help to get the repair done any faster". During the 2 week time frame, we received virtually no updates. Multiple covert visits to the shop showed the car sitting untouched with only the rear bumper cover removed. When we asked for explanations, we received conflicting answers about waiting on parts and whether a bumper replacement had been requested. SilverRock later confirmed that no supplemental request for a replacement had ever been submitted. Its like Gary at Dent Dr. purposely tries to get your blood boiling with frustration. The most concerning issue came when SilverRock informed us that Dent Dr. had reported the repair as half complete and later as fully completed, resulting in payment being issued to Dent Dr. by SilverRock. SilverRock told me they intended to recover the payment. In reality, the vehicle was nowhere near finished. When we finally retrieved the car, it was in worse condition than when we dropped it off, with new scratches, poor-quality bumper repairs, and additional damage that had not existed beforehand. SilverRock ultimately escalated the matter to their upper management, filed a vendor complaint against Dent Dr., and approved us to use another repair shop, Diamond Auto Body to correct the bumper work. I also filed a claim with Dent Dr's surety bond company and was nicely compensated to cover the cost of repairing the additional damage. Everyone can have an occasional delay or mistake, but repeated miscommunication, lack of transparency, poor workmanship, and inaccurate reporting made this one of the most frustrating stressful customer service experiences we've had. Based on our experience, I would strongly recommend running from this shop and going somewhere else if you have the option.

Solid professional experience. Dropped my vehicle off with them and they called the rental company…read morefor a pickup. They did quick and detailed work and had a seemless process with the insurance company when it was time for payment and pickup. Their pricing was fair and they pulled the vehicle out front and it seemed in perfect condition, well taken care of and a full tank of gas. Would absolutely think of them again if heaven forbid the need arises again!

Very friendly and knowledgeable estimators. Quinn was able to address the needs and get the claim…read moresubmitted to the insurance. The experience is top notch and does quality work.

I bashed in the side of my 2024 outback. I have ull coverage insurance so I only paid $1000 out of…read morepocket. The amount of bodywork needed was very extensive and it took about 3 weeks to get the car back but boy did they do an outstanding job. I could not find a single thing wrong. I'm not going to say it was inexpensive but you get what you pay for. Two .

Good service. I was…read morein an accident, they were the preferred provider for the area for USAA. They were prompt and professional. None of the BS or attitudes that I was concerned with experiencing from yelp reviews from local shop. An all around good experience. The service provider Hossain knows how to provide excellent customer service. The service advisor stayed in contact, sent regular updates on the progress, and addressed all my concerns. So far, pleased with the service and the repair.

Upon initial towing of my car I spoke with Billy who was extremely helpful, worked to calm my…read morenerves and walk me through the process of ordering parts and amount of labor needed to fix the damages to my vehicle. He was extremely kind and friendly. Derek helped me further as my adjuster and communicated quickly and efficiently with me, as well as worked with the auto body staff to get my car back to me quickly and much sooner than expected. Overall great experience working with Diamond Auto Body.

Jayme welcomed me in and is super friendly. The repair toMy car looks like brand new!…read moreThank you

Great service and fast turnaround thanks Kenny for everything you've done appreciate you.read more

Came in for a replacement wiper motor and wiper arm after my windshield was shattered and wiper…read moremotor and arm impacted by a rock on the freeway. Communication from the start was poor. They tried to keep my car, assuming it wasn't my only vehicle. They explained that the work couldn't be done until the motor was ordered, which was fine. They said they would contact me once the part arrived. Three weeks later I called back. Not only was I not in the system and had never received a call, but after leaving my number again for a callback to schedule the work, I still never heard from them. I ended up going to the dealer and paying out of pocket to have the work done by someone I actually trust.

Had an incident and ran over something causing major driver side fender damage…read more We took it by for a quote. The money was right, so we had everything ordered and paid for most up front. That was our choice. They only require a small deposit. Scott and Susan the owners are extremely nice people. Very up front with everything. If I had to critique 1 thing, the paint color was slightly off, but that was not a reflection of their service. This was the person that came in and made the color match for them. It did not have as much metal fleck in it. Susan offered to redo the paint job, but it was not enough of a notice to have them redo that. I actually like the slight difference in the color. Kinda unique. They are a small family owned place and I like to deal with small business. Located off of Goni behind the Carson Airport. So easy to get to.

I'm just adding on to all the other great reviews - Scott and Sue are seriously some of the…read morekindest, most genuine people you will ever meet. I've (unfortunately) had to use NV Auto Body twice in the past couple of years and will never go anywhere else. I've recommended them to everyone I know! For personal service and cost transparency, this is the place.

My 2002 Tundra was suffering from loss of clear coat. I checked with five or six paint shops and…read moreSpray Craft was the most organized and truthful about their backlog. They stated they would have to have my truck for five to six weeks. Oh my, I thought. I went ahead and left my truck because I wanted it "done right"! I got a call 4 weeks later telling me my Tundra was ready. I was thrilled with the results. The small body work was perfect, the details as indicated by the "masking" marks was also excellent. I am very pleased. Check out the photo below.

I took the front fender from a motorcycle in to be painted on 6/30/25. I called on 7/11/25 and they…read moresaid I could pick it up at the end of the day, but it would be better to let it cure over the weekend. I decided to take their advice because I'm sure they know what they're talking about. When I got the fender, it looked great and perfectly matched the color of the bike. It also came in at $60 under the original estimate. So I think they did a great job and I'd recommend them to friends and family.