Horrible care. Treated my loved one with so much disrespect. The director seems so nice and caring…read morebut she's completely phony. The staff are rude and cold. Do NOT leave your loved ones there.

My Mother's stay at Azalea Manor was not extensive however Sherry and her team did a great job!…read more They were attentive, communicative and quick to react to various health issues.

I love azalea manor very much i live with my dad and people are cool…read more I feel at home at Azalea the staff is wonderful and they let me help and keep me safe.

The staff is awesome and the rooms are very peaceful for the families. We were only there for…read morethree days and everyone there was very attentive of our needs and my mother-in-laws needs. Thank you to everyone there for helping my husband through a difficult but rewarding experience. Becky Sappenfield.

Tranquility is the correct name. It's an amazing Clinc, with very caring staff and Drs. My mom has…read morebeen well taken care of and I'd do it again here. Their compassion level is off the charts. Very clean and quiet environment

Today's visit to the beautiful Sterlings Estate, was for a Aquatic Therapy appointment with Ms…read more Elana Larrier, PT. Which I may say she is the best. Ms. Larrier was very professional and her empathy towards her patients health issues was amazing. Yes!! I'm a 40+ woman who's body is in worst shape than some of these vibrant, full of life seniors I had to hop pass trying to find my way to the pool area. Yes! I said hop.... Geesh! go figure. Heck they where looking at me as though they wanted to ask if they could help me. Unfortunately today was just a medical visit. While hopping around (LOL!) I did noticed how elegant and huge the Sterlings Estate is. It has a very welcoming entrance with whom I believe maybe a concierge to help you with what your looking for or answer any questions you may have. Today was a nice gentleman standing in waiting. Again looking at me like..... he was waiting for me ask to be pointed in the direction of my grandmother or something. NOPE!!!! He was polite with telling me the way to my destination. The Sterlings has a grand dining area with plenty of seating. I noticed also they have what looked like a coffee area, wellness center and plenty more activities for the seniors in your life to enjoy. I'm here today to get the full benefits of their heated salt water pool. The Sterlings offer Aqua therapy for people who don't live on campus. My health insurance had them on the list of places to choose from. I chose The Sterling Estates, because I have driven pass about 4 times and thought to myself.... Those look like a nice community for my mom or great aunt to live. Not knowing I will be the one visiting before them. But a least I had the pleasure of seeing what little of the community I could see. And I can say it was a memorable one.

Beware Not everything is a polished as it seems. The…read moremajority of the personal aides are up to standard for a place that is supposed to be a 5-star experience. They absolutely need better top staff members. Never try to reach the "nurse". She is unavailable by phone. They seemed to be really on top of things prior to our actual move in. Not the case at this point. The actual facility certainly needs a face lift. There are no automatic doors to the interior garden and patio area. Thus, if you are in a wheelchair you are not going out without help. If you decide to dine in your room, your meal is brought to you in a styrofoam box at the end of the meal service in the dining room. So you are going to get your meal an hour later. Oh great, almost in time for you to go for the next meal. I will not go on. Most of the residents are happy there. But, let's be real. Change is hard enough who is going to move again?

Kind and helpful from the front desk staff. Twanda was so welcoming and knew how to point me in the…read moreright direction.

My mother-in-law lived in the Evergreen neighborhood for persons with dementia. I cannot speak…read morehighly enough of the care she received there. The staff was so sweet and engaged. Everyone was very loving with my mother-in-law and it was obvious they genuinely cared for her. One care giver even came in on her day off to help my mother-in-law celebrate her birthday with a big cake. No place is perfect, but I can honestly say we felt blessed that we chose Arbor Terrace to help us care for my mother-in-law. Good people make such a difference!

My mother, Laura Ann Raybon, has just moved out from her Atherton Place apartment after seven years…read moredue to health issues. We'd like to say a heartfelt Thank You to the Staff at Atherton for their professionalism, watchful care, compassion and patience. It would be difficult to find a place with higher standards - Atherton Place is simply the best of the best. We confirmed this after having to transition to three different facilities in 2021. Not one came close to matching the overall satisfaction and trust we experienced during my mother's time at Atherton. We are grateful for seven years of confidence that my mother was receiving the best care and was safe at Atherton Place. No words can express our thanks for Atherton Place's services.

Lynn was instrumental in helping us find a memory care place for my Mom. She is in a good place…read moreand we are forever indebted to her!

After a neurologist diagnosed my stepmother with severe dementia, a social worker in the doctor's…read moreoffice recommended Atlanta Senior Advocates to consult with on next steps for her living arrangements. At the time, I thought "Yikes, I wonder how much money that's going to cost?" After a few weeks, I called Atlanta Senior Advocates to feel them out on their services and the fees. Turns out, they don't charge to put together a list of long term care facilities that meet your budget and geographical preferences. They even make all of the appointments for you for tours of the facilities. Everyone I dealt with at Atlanta Senior Advocates was great -- so kind and helpful. Lynn Linnane was the person who put together the long term care facility list for me to choose from, arranged all the tours, and followed up after the tours to get my feedback. But, she did so much more than that. There were a couple of bumps in the road (including the pandemic) that delayed my stepmother's admission to the facility we chose, Lynn was on top of everything and provided emotional support as well as problem solving for me to get my stepmother happily moved in. In short, Lynn was amazing -- and I never paid a cent for all of this service.

My mom was there for 6 months. I found some staff members to be outstanding and go the extra mile…read more Many were very kind. However, there was a significant staff turnover and I think that had a negative impact on the quality of care. My mom was a higher functioning memory care resident and really got lost in the shuffle because her needs were not as great as other residents. She spent most of her time in her room. When I suggested that they could perhaps do more engagement activities that would be suitable for people at her level, the senior management person I spoke with suggested that I consider hiring a caregiver so she could get more attention. I also agree that the food was pretty bad. I moved my mom to a much smaller place that is not as aesthetically pleasing, but where the staff has really gotten to know my mom. The food is better, the room is bigger, the price is cheaper, and most importantly, I don't worry about whether my mom is well cared for when I am out of town.

The Solana East Cobb is a wonderful Community! The care staff is amazing! The Memory Care Director…read moreengages with the residents and you can tell she really loves her job job!!

I hate to post these things online but my family has tried to take other measures to resolve these…read moreissues. My grandmother has lived at this facility for about a month and the care has been terrible. Several times a day she will push her call button for assistance and it will take over an hour for someone to respond, if they respond at all. She has had accidents waiting for someone to come and take her to the bathroom. This is abuse. They also leave her places in her wheelchair knowing she has no way to get herself around. My mom, my uncle, and I have all expressed our concerns to management, who have done nothing to make this better. I want others to be aware of the conditions that Elmcroft thinks are acceptable before they choose to move their loved one in. I don't want anyone to regret it the way that we do.

Not a good place for elderly care. This facility looses medication. Fails to bathe residents…read moreconsistently and provide adequate housekeeping. When family members communicate the lack of care, administrators take no action. Some staff can be rude/mean residents. Others can be nice and responsive.