I have been at Magnolia for 2 1/2 years and I have had an overall positive experience. I came in,…read morewheelchair bound and within a year (with therapy) I graduated to a walker and now I am completely independent. I walk and do all the steps every morning and in good weather, I walk outside. I also use the elliptical machine in the fitness room a couple of times a week. The staff have been very kind and the administration has responded to specific concerns of mine and residents as a whole. My book club enjoys coming here monthly for our meetings.

DO NOT EVEN CONSIDER THIS PLACE FOR YOUR LOVED ONE! The staff at Magnolia are incredible at touring…read moreand the sales pitch. But let me tell you, they will not even do the bare minimum that is part of the rental contract because they are always "under-staffed". The weekly cleanings, laundry and sheet changes do not happen regularly if at all! If and when they do clean, it's mediocre at best. The food is inedible. Several occasions they lost our family members medications and spent days trying to locate them while she was left without her diabetic monitors among other crucial medications. And you will be charged a ridiculous amount for a "care plan" and within weeks to months they will do another assessment without any communication and double the monthly care plan, this is how they make their money. Charging lower rent and ridiculous amounts for "care plans" that are bogus and unwarranted. AND, they won't even do the additional items they claim they need assistance with like showering and dressing. and God help your loved one if they push the "panic button" they are given to wear around their neck because they have an emergency, the staff is not coming to help at any type of pace that would be acceptable in a true emergency. I could go on forever about the unscrupulous practices happening in the place. The management team, accounting and care team will not respond to emails and will hide from you in their offices. Absolute incompetence. Stay away, so many other great options in this area of town.

I have so many staff members to thank that I'll leave someone out for sure. After just over two…read moreweeks, Rick has become more accustomed to Evergreen, and your excellent staff, Tricia, has played important roles in helping both him and me through this challenging time. Shylonda - welcomed me and my questions early in her tenure with ATC. You get a definite feeling of warmth and receptivity with Shylonda. She seems eager to help individual family member of the residents in her care. Vanessa - spent time with me explaining how the two outstanding bills will be posted. She was easy to talk with and made clear what I can expect. Weekend staff - Toni as well as the person designated to help Rick that day, and the Sunday wellness staff person were helpful, showing what truly seems a calling for this kind of work. When I left, another staff member (male) went over to talk with Rick, making it easier for me to leave. Dwana - We had a nice talk on Sunday about life in Evergreen in general. It was she who suggested that I notify Shylonda of some housekeeping needs for Rick. I don't know if she, and your other staff, have a real idea how important, how comforting such short talks can be to new family members. It truly matters. Toni - I spent most of my staff time with Toni on Sunday. She could tell I was distressed over the evangelical nature of the activity taking up the full common area (not the learning room closer to the patio), as well as the lack of anywhere else for Rick to be for the approximately 90 minutes they were there. I know she will be reaching out to Stephanie, and I am grateful to her for rescuing Rick and me. When I entered Evergreen in the midst of singing and preaching, Rick said, "You rescued me!" Toni understands that we are not Christian, and she took us out to the patio and encouraged Rick to sing some of our Unitarian Universalist hymns. As you know, memory and music are a pretty amazing pair. I deeply appreciate both the initiative she took, and what, I'm sure, will be her follow up with Stephanie. You and I and your staff will continue to communicate often as Rick continues to adjust to Memory Care. I wanted you to know, after some of the bumps that you've worked out for me, how grateful I am. Sincerely, Paula Watson

My mother recently moved from an independent living community to Arbor Terrace Crabapple, based on…read morethe recommendations of several of her peers, her pastor, and my visit to Arbor Terrace. The prep and paperwork went very smoothly and efficiently, so she could move in on about two weeks notice. Also, the staff worked closely with her doctor to make sure all the medical forms were completed in a timely manner. And in the brief time my mom has been there, I am overwhelmed with how wonderful and caring the staff is, and how communicative they are - having a very comprehensive orientation meeting where I get to meet all of the staff leadership, and several of the staff initiating calls and texts to let me know how things are going (I live 3000 miles away in California). It gives me incredible peace of mind knowing my mom is in good hands and actually enjoying her days at Arbor Terrace!

We moved my mother - in - law to Vitality Living (assisted living side) in Milton about 3 years…read moreago. Everyone where is kind and loving and we feel safe having her there. They have a lot of activites and you can be as involved as you would like. (we have moved her 4 times to different facilities and settled happily here) We are so pleased with her care that I have just reffered a friend over to the memory care unit and they were impressed as well. Go take a tour

When my dad could no longer take care of himself, my brother and I started searching for an…read moreAssisted Living facility. We probably went on over 20 tours around the Alpharetta/Johns Creek/Roswell area. It's an incredibly overwhelming process, especially when the move has to happen fast and from out of state. There were a lot of places out there that were nice, but none that were as welcoming as Vitality. They ensured that I, as the daughter dealing with all this, was ok first, and then they helped walk me through each step. Every single person that works here really loves what they do and wants to be there. That is rare to find, especially in elder care! They are all incredibly communicative, proactive, caring, and genuinely good people. The building is open, bright, and spacious! The rooms are big and bright (also hard to find!). The food is excellent, there are lots of options, and they will even assist you with dietary adjustments. There are a lot of activities, and they highly encourage residents to get involved. My dad is already leading 3 or 4 different spiritual study groups. He really loves it here, and I can rest easy knowing he is being well taken care of. I'm so grateful we found this place!

I am not sure where to start but I do not understand how Terra Bella has such good reviews. We had…read morea TERRIBLE experience with my mother-in-law. This place was recommended to us through A Place for Mom. We were told they could handle a high-level of care and a very sweet sales, lady confirmed that they could handle up to Level 6 care! After our tour, she made us leave feeling very confident that THIS was to be the place for us. We got all the paperwork in order and signed her up to move in 2 weeks later! Moving day, we showed up with no one to greet us for a long while.We were expecting some kind of warm welcome and a tour for my mother-in-law who had never been there. Nothing. We waited a while and then the Director and Nurse showed up. Instead of a warm welcome, they started listed all of their concerns. She's diabetic? We can't handle insulin in her current form. We can't help her with it. (We had previously been told it was no problem). Her bed was an issue. Needed to fix that right away. Her medicine was a problem since it was through Kaiser and not their pharmacy of choice (again not discussed previously). She can not live without her medicine. She is diabetic and has stage 4 cancer. Just problem after problem not discussed with us BEFORE MOVE IN! Next up, we leave her alone and in their care. She is in depends and needs a 2 person assist or a hoyer lyft to transport her in and out of her wheelchair, into the shower, etc. We were told we had to bring her own hoyer lyft or they would not move her. They let her sit in a dirty depend for many hours until my husband went and brought her hoyer lyft from her house. (Again, they did not tell us this BEFORE move in). Once we brought the hoyer lyft, the staff did not know how to use it. As days went on and she laid in her bed with soiled depends for way too many hours and had to have either us or someone else go there to assist her with her insulin, we ended up bringing in extra caregivers to assist her for 8 hours a day. So at this point, we were paying $8,000 to Terra Bella for very minimal care plus another $65000 for personal caregivers to pick up the slack.After almost three weeks, we decided to move her out. I do not anyone to have to go through what we went through. My mother-in-law is fully coherant and can speak up for herself. I can't imagine how those people in memory care are being treated. I plan to report Terra Bella to anyone who will listen. This was one of the most stressful experiences of all our lives. Please DO NOT SEND YOUR LOVED ONES HERE.

The residents at Elmcroft look lonely, bored, and confused. The quarters are very small, even…read morecramped. The staff is rude and removed. I contacted Ms. McCormick six times, and speaking with her once was short and unpleasant. Your Mom and Dad deserve more than Elmcroft can give, in its current state.

Great company my apologies for the wrong post. You all have great staff a care for individuals in…read moreneed in a perfect way. Clean clean clean.

Health score is 100 and employees are wonderful. This is a place that reminds me of a beautiful…read moreresort. I am very pleased with this facility.

Amy at Heartfelt Senior Placement was amazing! She helped my mom relocate from Florida to Georgia…read moreand made the whole process so much easier. She was kind, knowledgeable, and always there when we needed her. Highly recommend!

From the owner: Heartfelt Senior Placement is dedicated to helping families find the best care for their senior…read moreloved ones. All placement options are private pay. We make the process simple and supportive by guiding you toward the right care choice—whether assisted living, memory care, independent living, or a personal care home. Our service is completely free for families, and we are here to walk with you every step of the way. We assist families with heart.

I'll start with the positives - - the physical structure, appearance, and upkeep of the facility…read moreseems excellent. Also, the residents seem warm and friendly. Having said that, both of my now-deceased parents lived at Village Park for years. I don't know the exact figure, but they spent literally hundreds of thousands of dollars on the place (which, remember, builds no equity; it's 100% rent out-the-door). For the Four Seasons Hotel level of price they are charging, one would expect astonishing customer service, but that simply isn't the case. The accounting statements/invoices were very often wrong (and, big surprise, always in the favor of the company, not the tenants). Customer services with respect to follow-through and keeping pledges is quite poor, and the level of insouciance overall is off-the-charts. I didn't want to slam the place when my parents were alive, but now that they're gone, I wanted to make it known to others you should expect to pay Ritz-Carlton prices for Motel 6 service.

My parents were one of the first to move to Village Park when it opened seven years ago (and were…read moreeven featured in the promotional video). At first, it was a well-run facility, but in the past three years, things have gone off the rails. The business office is a hot mess - I've had to check every monthly invoice carefully and, unfortunately, found many errors over the past three years (always in their favor). Once I pointed out these "mistakes," it would take multiple emails and phone calls to correct them. It's a shame that such a beautiful facility can't run well. Staff turnover is rampant, the food quality has declined, and I don't trust the general manager at all to ensure monthly invoices are correct. If we were to do it all over again, my parents (who both passed away in late 2023) would not go to Village Park. For more details be sure to read my brother Tim's review on Village Park as well.

I am a bed ridden older woman. My mother has been taking care of me but it got too much for her. I…read morejust needed someone to come in once a week to bathe me. Pamela comes in and does everything bath change sheets, shampoo hair was and clean up. She is the nicest person you could ever meet. If you need help these people are wonderful.

From the owner: At Secured Home Care, we take pride in providing 5-star, compassionate, and personalized in-home…read morecare services that make a difference in the lives of our clients and their families. What sets us apart? Our agency is consistently rated 5 stars for our professionalism, quality of care, and client satisfaction. We carefully select and train our caregivers to ensure they provide respectful, attentive, and skilled support tailored to your needs. Whether you need non-medical personal care or skilled nursing services, we offer flexible care plans that adapt to your lifestyle. We proudly serve our veterans and Medicaid recipients, making care accessible and affordable for more families. We are deeply committed to serving our community with integrity and warmth. Our clients are located all around Georgia.

Malon Fuller was extremely thorough and expediant and very polite. Pleasent experience for a drip…read moreby touch up.