I have been at Magnolia for 2 1/2 years and I have had an overall positive experience. I came in,…read morewheelchair bound and within a year (with therapy) I graduated to a walker and now I am completely independent. I walk and do all the steps every morning and in good weather, I walk outside. I also use the elliptical machine in the fitness room a couple of times a week. The staff have been very kind and the administration has responded to specific concerns of mine and residents as a whole. My book club enjoys coming here monthly for our meetings.

DO NOT EVEN CONSIDER THIS PLACE FOR YOUR LOVED ONE! The staff at Magnolia are incredible at touring…read moreand the sales pitch. But let me tell you, they will not even do the bare minimum that is part of the rental contract because they are always "under-staffed". The weekly cleanings, laundry and sheet changes do not happen regularly if at all! If and when they do clean, it's mediocre at best. The food is inedible. Several occasions they lost our family members medications and spent days trying to locate them while she was left without her diabetic monitors among other crucial medications. And you will be charged a ridiculous amount for a "care plan" and within weeks to months they will do another assessment without any communication and double the monthly care plan, this is how they make their money. Charging lower rent and ridiculous amounts for "care plans" that are bogus and unwarranted. AND, they won't even do the additional items they claim they need assistance with like showering and dressing. and God help your loved one if they push the "panic button" they are given to wear around their neck because they have an emergency, the staff is not coming to help at any type of pace that would be acceptable in a true emergency. I could go on forever about the unscrupulous practices happening in the place. The management team, accounting and care team will not respond to emails and will hide from you in their offices. Absolute incompetence. Stay away, so many other great options in this area of town.

I am not sure where to start but I do not understand how Terra Bella has such good reviews. We had…read morea TERRIBLE experience with my mother-in-law. This place was recommended to us through A Place for Mom. We were told they could handle a high-level of care and a very sweet sales, lady confirmed that they could handle up to Level 6 care! After our tour, she made us leave feeling very confident that THIS was to be the place for us. We got all the paperwork in order and signed her up to move in 2 weeks later! Moving day, we showed up with no one to greet us for a long while.We were expecting some kind of warm welcome and a tour for my mother-in-law who had never been there. Nothing. We waited a while and then the Director and Nurse showed up. Instead of a warm welcome, they started listed all of their concerns. She's diabetic? We can't handle insulin in her current form. We can't help her with it. (We had previously been told it was no problem). Her bed was an issue. Needed to fix that right away. Her medicine was a problem since it was through Kaiser and not their pharmacy of choice (again not discussed previously). She can not live without her medicine. She is diabetic and has stage 4 cancer. Just problem after problem not discussed with us BEFORE MOVE IN! Next up, we leave her alone and in their care. She is in depends and needs a 2 person assist or a hoyer lyft to transport her in and out of her wheelchair, into the shower, etc. We were told we had to bring her own hoyer lyft or they would not move her. They let her sit in a dirty depend for many hours until my husband went and brought her hoyer lyft from her house. (Again, they did not tell us this BEFORE move in). Once we brought the hoyer lyft, the staff did not know how to use it. As days went on and she laid in her bed with soiled depends for way too many hours and had to have either us or someone else go there to assist her with her insulin, we ended up bringing in extra caregivers to assist her for 8 hours a day. So at this point, we were paying $8,000 to Terra Bella for very minimal care plus another $65000 for personal caregivers to pick up the slack.After almost three weeks, we decided to move her out. I do not anyone to have to go through what we went through. My mother-in-law is fully coherant and can speak up for herself. I can't imagine how those people in memory care are being treated. I plan to report Terra Bella to anyone who will listen. This was one of the most stressful experiences of all our lives. Please DO NOT SEND YOUR LOVED ONES HERE.

The residents at Elmcroft look lonely, bored, and confused. The quarters are very small, even…read morecramped. The staff is rude and removed. I contacted Ms. McCormick six times, and speaking with her once was short and unpleasant. Your Mom and Dad deserve more than Elmcroft can give, in its current state.

Malon Fuller was extremely thorough and expediant and very polite. Pleasent experience for a drip…read moreby touch up.

I strongly suggest never putting a loved one at this facility. I put a large deposit down (over…read more$6,000.00) for a place for my mother. My mother decided against going. Brookdale Chambrel was not willing to work with me at all on returning the full deposit or any portion of the deposit. What a huge disappointment especially as kind and helpful as they were when they were trying to convince us that this was the perfect spot for my mother. STAY AWAY!

I have so many staff members to thank that I'll leave someone out for sure. After just over two…read moreweeks, Rick has become more accustomed to Evergreen, and your excellent staff, Tricia, has played important roles in helping both him and me through this challenging time. Shylonda - welcomed me and my questions early in her tenure with ATC. You get a definite feeling of warmth and receptivity with Shylonda. She seems eager to help individual family member of the residents in her care. Vanessa - spent time with me explaining how the two outstanding bills will be posted. She was easy to talk with and made clear what I can expect. Weekend staff - Toni as well as the person designated to help Rick that day, and the Sunday wellness staff person were helpful, showing what truly seems a calling for this kind of work. When I left, another staff member (male) went over to talk with Rick, making it easier for me to leave. Dwana - We had a nice talk on Sunday about life in Evergreen in general. It was she who suggested that I notify Shylonda of some housekeeping needs for Rick. I don't know if she, and your other staff, have a real idea how important, how comforting such short talks can be to new family members. It truly matters. Toni - I spent most of my staff time with Toni on Sunday. She could tell I was distressed over the evangelical nature of the activity taking up the full common area (not the learning room closer to the patio), as well as the lack of anywhere else for Rick to be for the approximately 90 minutes they were there. I know she will be reaching out to Stephanie, and I am grateful to her for rescuing Rick and me. When I entered Evergreen in the midst of singing and preaching, Rick said, "You rescued me!" Toni understands that we are not Christian, and she took us out to the patio and encouraged Rick to sing some of our Unitarian Universalist hymns. As you know, memory and music are a pretty amazing pair. I deeply appreciate both the initiative she took, and what, I'm sure, will be her follow up with Stephanie. You and I and your staff will continue to communicate often as Rick continues to adjust to Memory Care. I wanted you to know, after some of the bumps that you've worked out for me, how grateful I am. Sincerely, Paula Watson

My mother recently moved from an independent living community to Arbor Terrace Crabapple, based on…read morethe recommendations of several of her peers, her pastor, and my visit to Arbor Terrace. The prep and paperwork went very smoothly and efficiently, so she could move in on about two weeks notice. Also, the staff worked closely with her doctor to make sure all the medical forms were completed in a timely manner. And in the brief time my mom has been there, I am overwhelmed with how wonderful and caring the staff is, and how communicative they are - having a very comprehensive orientation meeting where I get to meet all of the staff leadership, and several of the staff initiating calls and texts to let me know how things are going (I live 3000 miles away in California). It gives me incredible peace of mind knowing my mom is in good hands and actually enjoying her days at Arbor Terrace!

An artist played to entertain the guests on 5 previous occassions and was hired for a sixth. The…read moreresidents love him. There was a contract for it, as there was for the previous 5 engagements. Upon arrival he was told they were double booked, sent him home, and they refused to pay him. The executive director, who would not offer a business card or offer a last name or a corporate contact is very rude and ignorant of contract law. They are still in arrears for two payments to the artist. We have contacted the GA Dept of Labor. Avoid this place.

From the owner: We offer premier services for seniors including those diagnosed with Alzheimer’s and various forms…read moreof dementia. Our senior living services engage seniors in purposeful living, tailored to their unique abilities, lifestyle, and interests. With more than 30 years experience in caring for seniors, Addington Place at the Mills goes beyond usual or ordinary. We aim for extraordinary.

I'm so thankful I found this home as we had to move mom into memory care. Marty and his team made…read morethe transition so smooth. She is yore happy and now we are too.

The Phoenix at Roswell is a community full of heart and passion. This community has a unique…read moreranch-style layout that has beautiful skylights throughout. I highly recommend The Phoenix at Roswell to anyone who is looking for a place for their loved one!

Mom is 87 years old and moved to Cottonwood from out of town. She asked me to go and check it out…read morefor her. I was extremely impressed with the facility and location, but it was the staff that really made my decision. They are thoughtful, and love all of the residents. Mom could not be happier as she is very social and loves the multitude of activities. She does not drive anymore, but has plenty of opportunities to go wherever she needs. Mom has already made many new friends so she is never lonely. She is constantly saying how happy she is and how she wished she had moved here 10 years ago.

Love living here. Only here 3 weeks and couldn't be happier. Management is outstanding and the…read moreentire staff in every department is very friendly and informative....and willing to help you with all your needs.

The staff and team go above and beyond to make you loved ones feel at home and comfortable - highly…read morerecommend if you looking to a place for Mom or Dad

We have had an extremely positive experience with our father who has pretty severe dimentia and is…read morenot willing to walk on his own anymore at 89 years old. With the assistance of the care team and their lead of Debbie Baillargeon, he has been in much better care than most during COVID in Georgia and we are very fortunate that Tapestry maintains all the precautions and cares so much for the residents. We can ask for just about anything and they try their best to accommodate. Arrange FaceTime calls special meal treats and extra check ins with our father. Lisa Lewis, the Director is wonderful! I always feel I have someone to talk to and hear back from. We feel we have made a good decision. The facility has two wonderful receptionists that switch off, and do the best job. I have met many great staff members and all seem pleasant and helpful.