I went to Paris Chevrolet, because they had the vehicle that i wanted. I called in to get more information on the vehicle and thankfully, i was connected with Mark Ritchey. Mark was very friendly and helpful over the phone. Because i lived over 100 miles away, Mark helped me handle the entire deal over the phone. I told him what i would like for their car, how much i wanted for my trade and my down payment. He said, "let me see what i can do and when can you come in?". I showed up to Paris Chevrolet, thinking i was still in the negotiating process, but i was 100% wrong. Mark Ritchey had already gotten me everything i wanted and i was literally there to drop off my car and sign paperwork. As i walked in, everyone greeted me by name, like i had known them for years. I have . Blown Away!!!! I rarely give 5 Stars, but Paris Chevrolet is definitely a 5 Star dealership and Mark Ritchey is a 5 Star Salesman! Thank you all, 100% worth the drive to your lot. read more

Paris Chevrolet GMC - My salesman, Mark Ritchey! He's the man!!! - Car Dealers Near Me - Paris, Texas

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used to be a great place to do business with. now, they are rude and unreasonable. I will never do business here again after buying multiple vehicles from them. read more

I hate to leave a bad review after I left such a good one months ago when I originally bought my car from here..... but their service department has TERRIBLE communication skills. not only did they fail to mention I'd be sitting in the waiting room for 2hrs & 40min for a simple oil change but they also failed to mention they were adding on a service that ended up costing me $327!!!!!! You need to communicate these things. that's a lot of my time wasted and a lot of money that's now gone. ridiculous. read more

Very Friendly, and Very Sincere people at Paris! After months of looking for my dream car, I finally found her in a little town called Paris. Not only my dream car, but the best price for value mustang within 500 miles! I made the 3 1/2 drive from Waco, and it was it was a short, simple, process. Nobody trying to shove warranties and extra fees into your face. The car was immaculate and I didn't feel cheated. THEN THEY SENT ME A GIFT BOX IN THE MAIL. With a "Paris" Mug, Cap, a local coffee brand, bottle opener and a box of cookies. I was totally blown away! Thank for the best car buying experience I've literally ever had. Thank you Andy, and Logan read more

Paris Chevrolet GMC - The Gift Box - Car Dealers Near Me - Paris, Texas

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Not sure where I start. I literally just purchased this car on 04/26, David (the salesman) was great, very personable and responsive, however there was some room for opportunity and I didn't really care for this process. I've been in the automotive business for about 10 years and have worked for several brands so I am very familiar with this process. To be on the other side of the table with the experience I had was a bit shocking. First off, they did a price switch. I came in to the dealership after they dropped the price $500 in which I'd initially asked for over the phone and was told there was no negotiation. Then I bring it to their attention and somehow they made the numbers work for my budget however the price of the vehicle was still $34700 vs the $34200 online. Since they made the numbers work I didn't really complain but mentally notated. Secondly, I was told that this vehicle had a second key and as we are to the final steps I was informed that the vehicle only comes with one key...strike two(mental note). I kept things calm and moved on until I was fed up.. Lastly, after signing papers and returning to pick up the vehicle. I drove home back to Dallas, maybe 15 miles later I notice the wheel alignment is off. I reached out to the sales man in which I received a response of an offer for $100 check. I respectfully declined, called in to speak with a sales manager. I was then offered the alignment I originally asked for however, was told that I would need to drive 2 hours all the way back to their dealership to get this done and drive 2 hours back. Then I get home and notice the daytime running lamp on the passenger side is completely out...COMPLETELY UNACCEPTABLE! The things I asked this dealership for were very straight forward and reasonable request as a consumer. All in all, I like the vehicle and wish I could have purchased it from a dealership who had a bit more experience in building a client relationship. (Ps..The finance guy (JT) was great and made the paperwork process seamless) read more

Paris Chevrolet GMC - Screenshot - Car Dealers Near Me - Paris, Texas

I have bought a lot of vehicles from different businesses but Paris Chevrolet went above and beyond. To making the sale over the phone, closing the deal, and then delivering the vehicle to my house 90 miles away. I highly recommend Sebastian G. and Ethan T. There was zero added fees or gimmicks the truck was as advertised if not even nicer and for a great price well below the competition and market. Thank you guys a lot. read more

Took my 2018 GMC diesel truck in to have an engine fault checked out due to an incorrect DEF level. There was no feedback from the service department until I called them. I was told they were checking out additional engine faults, even though there was none indicated according to their report. I called several times just to get feedback updates and was told they did not have a DEF level part and it would take up to 2 days to get one. We live within 1 1/2 hrs from Dallas, can't believe it would take 2 days. After 3 days, they called with a price quote of $1180 out the door including running diagnostic checks and repairs, but when I picked up the vehicle the bill was $1790. I have a problem with dealerships and departments that lie to you to get work done. I will not be using this service center again. read more

Spend the extra 2 hours and go to Dallas for decent service and better pricing. Higher prices, awful customer service, and takes advantage of not having local competition are reasons enough to drive to anywhere else. J.T. Thompson and Chris Pickerill should be fired for their incompetence and basic understanding of customer service. Truck broke down with 6k miles yet I'd still consider it a better performer than those two wastes of payroll. read more

Paris Chevrolet GMC - Incompetent - Car Dealers Near Me - Paris, Texas

If you're in the market for a vehicle I highly recommend Paris Chevrolet GMC ask for Sebastian! This was the easiest, most stress free experience of either of our lives. I was never treated with anything but 100% respect from all the staff and they knew what I wanted to look at (used) but it was never suggested I consider something brand new. Being female I've had to deal with chauvinism from car dealers since I've been driving. We will not shop anywhere else now. They have exceeded my expectations. AND we got a goody box in the mail this morning. Thank you Paris Chevrolet GMC! read more

Went to see about trading into something different and before we made a deal I had "11" hits on my credit. They will offer you way under what your car is worth. Then just leave you standing there. After 20 minutes in the heat we left I sent sales guy a text because we aren't rude and never got a message or anything. While we were inside the salesman were acting like college frat kids being loud and high fiving each other. They need to hire some grown ups. read more

I brought my 2018 Chevrolet Corvette Stingray to the service department for a simple diagnostic and an o2 sensor change. After receiving the call that my vehicle was ready I arrived and was told the vehicle was not ready yet. During this time a salesman approached me and asked me about trading my vehicle in and I allowed them to appraise my vehicle. They then drove my Corvette down the road in less that favorable conditions and wrecked it. Not only did they spin it off the roadway, they hit a telephone 20 yards from the roadway and split it in HALF. The GM then invited me into his office and asked me if there was a vehicle on the lot that caught my interest. My answer being the only sports car on the lot, a used 2SS Camaro worth half the price of the Corvette I got a month ago. The GM immediately turned down the offer of it being my "loaner vehicle" even though the dealership did not have any loaner vehicles on hand. Instead they handed me the keys to a more expensive pickup truck with NO GAS IN IT that was straight off the lot and would not change their mind about loaning me a sports car after they wrecked mine. I will never shop here nor bring my vehicle here for any reason whatsoever and I firmly believe that no one else should either. read more

Paris Chevrolet GMC - 2018 Chevrolet Corvette - Car Dealers Near Me - Paris, Texas

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These guys suck so bad, literally every time my wife and I go, which has been 5 times cuz she has free life oil changes and it's convenient for me, they f it all up. They try and charge her every single time when they know it's free with her new car. They don't have good customer service they're kind of rude like whatever they don't care. And I called today to make appointment for my work truck and lady rushed me into getting a quick quote and calling me back. And never did. Bert is cool AF tho that dude is good but he's on the loop now. The service department off main sucks a big one read more

Great place to do business! I was greeted immediately and everyone I came across was friendly and made sure I was being taken care of. I would highly recommend!! read more

What a joke of a service department. I had to drop off my truck for a transmission issue while on vacation.Rented a car to continue on with my vacation.After 2 days of many phone calls on my part I had to extend my vacation and car rental another day.I was assured my truck was fixed 100% and ready for pickup.Showed up to pick up my truck to find out they were still waiting on parts.Unbelievable, took my paper and truck and left.drove home 2 hours so I can get serviced by a professional service department. read more

I sent in my car to have the timing chain replaced and went ahead and got the Diagnostics to be sure. I worked with Austin and service for many days he was always really nice. But when I called Austin on the day that he said the car would be ready he told me there's been a problem there's metal inside the engine and we need to get you a $6,000 new engine I declined. Then he said they could put the timing chain on and run a balloon test to make sure the pistons were ok and This would cost me $1500; I declined and said i would pay the $270 for their diagnostic and send a tow to pick it up, to which AUSTIN said ' ok i think you made the right choice' and proceeded to tell me about the good cars their dealership had and when i mentioned bad credit here told me about PAC ( Paris Auto Connection) and their good deals on used cars. When i told him i was ready to get the car towed he said ' WELL GIVE ME A DAY TO PUT EVERYTHING BACK TOGETHER AND PUSH IT OUT OF THE GARAGE SO THEY CAN TOW IT' to which I said ok. Got my car towed back home today in PIECES!!! Lights and car parts falling off of it and my interior is shredded!!! Called the dealership, AUSTIN acts like he's done nothing wrong, speak to the SERVICE MANAGER (forgot his name but will post it when I remember) who starts listing EVERYONE ELSE that could have caused this problem, and offering to tow it back to see the issue ( uh DECLINED) before finally asking what I wanted. I stated simply, my money back and then he'd starts with the semantics, like putting a dollar amount on each broken item, but he got excited when I mentioned this review and pictures. By then, I was done with the conversation and on my way to this review. Pictures included read more

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The most genuine group of people you'll ever meet. They really treat you like family and will do whatever it takes to meet the needs of the customer. read more

I finally gave in and bought the most impractical car from Paris Chevy and I absolutely love it! The service and people at this dealership are amazing. They took the time to acquaint me with all my vehicle's options and capabilities. If you are looking for a car, go check them out. I recommend a Corvette! :) read more

Paris Chevrolet GMC - Loving my Corvette! - Car Dealers Near Me - Paris, Texas

Always great experience. I've never bought or serviced my car anywhere else. The people are what makes this store awesome!

We had an excellent experience buying a new vehicle with Errin along with everyone else at the dealership

best car buying experience ever! Very friendly service department as well

They do ok on repair but way pricey!!! Going to charge $1500.00 for a new water pump and I was able to take it to Jason Henry to fix for $500.00. read more