booked a roller set for my short hair and unfortunately left disappointed. The stylist was kind and…read morecommunicated throughout the appointment, but despite the communication, she just could not achieve the look I was aiming for with my hair type and short style. Instead of the roller-set look I booked, hot tools and a large barrel curling iron were mainly used, which did not work well for the style I wanted. I even found myself helping/directing parts of the styling because things were clearly not turning out right. This appointment was especially important because I was getting ready for my son's graduation, so leaving unhappy was emotional for me. My hair honestly looked very similar to how I walked in, just styled differently in a way that didn't flatter my cut. For $50, I expected a better result. To be fair, the stylist did ask if there was anything else she could do, but by that point I did not want to continue putting more heat on my hair trying to fix it. I just wish the original service I booked had been executed better from the start. As a woman of color, I personally did not feel confident that the salon had enough experience working with my hair texture or the specific look I requested. I normally do not leave negative reviews, but I wanted to share my honest experience for anyone considering booking a similar service. When I got to my car my son looked at me and said it looks the same. I'm so unhappy I'm sad.

I had an amazing experience here!! I booked with Serinity and she DID NOT DISAPPOINT!! I mean look…read moreat my before photo vs. my after photo!? Such a good difference. I walked away with my hair feeling smoother, shinier and healthier. I would definitely consider Miss Serinity for your next haircut/color treatment!!

My daughter has long darker brown hair, she was wanting to have her ends trimmed and have…read morehighlights added to soften up her darker color. Here was my mistake, I took her to a home stylist (that I had been to a few times before for layers added to my hair), I went in assuming she knew what she was doing....don't ever assume! After telling her what she was wanting and showing her an inspo pic, she ended up with an extremely uneven cut and awful yellow chunky highlights on the top few layers of hair. $200 later and my daughter was extremely unhappy. Not only did her color look ridiculous but she was left with uneven hair and length taken off in just parts. She specifically said she did not want length taken off except for the reasonable amount when trimming ends. She was also given layers and did not ask for those either. I was there to listen and witness what my daughter asked for. I am so thankful to have come across Kayla, she turned a mess into something my daughter is really happy with. Although she's missing some length and now has layers, Kayla turned that chop shop mess into something my daughter was happy with. Let's talk about color...I genuinely don't know how the stylist thought what she did was remotely close to the inspo pic. Not to mention she applied lightener so unevenly, which you can see in the photos. Kayla was able to correct the mess and created soft dimension throughout her hair, not just the top. I reached out to Kayla on messenger around 9am the morning after her hair was messed up. She responded immediately and asked if we were able to come in at 11:30 that day. By the way, Kayla was off that day but she didn't hesitate to offer to come in and correct this mess for my daughter. Kayla's knowledge for color was very impressive and she explains things to you up front. Our experience with Kayla in a nutshell...she was a hair savior with wonderful friendly communication with above and beyond service. She mentioned she trains all her stylists, so who ever you end up booking with I'm thinking you're in very good hands. It was a pretty extensive day at the salon, but I must say it didn't feel like we spent as much time there as we did. It was a pleasant experience and we walked out with my daughter having a huge smile on her face vs the tears she had the day before. Chloe styled her hair once Kayla was done doing her magic. That girl can create a beautiful soft curl! Unfortunately I wasted $200 to have my kids hair royally screwed up. But the positive outcome of all this was we found our hair girl and we all know how big of a deal that is! Also to add, Kayla reached out to me later that evening to check in and see if my daughter was still happy. I have also reached out to Kayla a couple times with some questions regarding what products to use. She has responded right away and has no problem answering any questions you may have. Honestly I feel like I'm texting with a friend, that's how friendly and comfortable she is. We appreciate her so much and won't hesitate to suggest Kayla and her salon! The pictures I've included are of the inspo pic that was shown to previous stylist, then what she did. The last pictures are of Kayla's correction.

I went to get color, cut and style yesterday. Chloe was my…read morestylist. Chloe talked to me and gave me some suggestions. She did an awesome job. Best hair cut I've had in years. I would definitely recommend her if you are looking for a new stylist. The color also turned out really natural looking.

Last Friday, I Wanted to get my nails done and decided to come back here because the first time was…read morea success. Pam was my nail tech for a gel mani ($25) and a regular pedicure ($25). The pedicure was really relaxing and she applied the Polish well. It's been a week and nothing has chipped yet, except the Polish on one nail that was pretty much removed as she put my flip flops on immediately after painting them. The manicure, at least after the salon, wasn't the greatest experience however. I'm very happy with the way she shapped my nails!! The nails feel a bit uneven as the Polish is thicker is some areas. Two days after, I noticed the edges were starting to lift by the cuticles on 1 or 2 nails. I decided to ignore it. By Wednesday, almost all but two nails were lifting and some edges were ever so slightly chipping. I was a bit disappointed since their service here is a bit pricier than other places and I assumed their service would be consistent. It's annoying because the open edges keep getting caught when I do my hair. I called on Thursday (almost a week after) to ask know if they provide a guarantee on their gel Manis as many other salons do. She asked if it was chipping, which my nails aren't quite doing, and if so, they'll fix the nails that are chipping. I wasn't able to make my appointment to fix the "chips" because of work, but I hesitantly made another appointment with a different tech (my mom raved about her) to have another gel manicure (at cost ). The owner said that if I hadn't come back by Friday to get it fixed, I'll have to pay for a new service because it's past the 1 week mark. I'll update my review this week once I go back.

Giving this place zero stars!…read more I called early one morning asking if they can do a permanent wave and for the next availability. Sone, the Owner said at 1:30pm that day and it starts at $55 depending on length and she's charging $5 more because of the pandemic. When I arrived, I asked again if she can do a permanent wave... she said "YES", but she also said for my hair she can only do a spiral perm for $85. I wasn't sure what it was exactly so I even asked if the curls would be big and she said "YES". (My hair is straight and down to my underarm). I agreed thinking she knew what she's talking about. We had small talk earlier so she seemed pleasant but when she took me to the sink to rinse and put another chemical in my hair it seemed she stopped caring. I was holding my head up literally with just my neck muscles waiting for it to settle for like 5-10 minutes which was so uncomfortable. She didn't even attempt to offer me anything for my neck or see how I'm doing. Finally, she rinsed the hair and had me go back to the chair to remove the rods. After it was all taken off she told me to wash my hair in 24 hours and come back to see her so she can trim the ends because it is damaged due to the bleached I already had when I came in so she cannot comb through it until after I shampoo and condition it at home. Anyway, stupid me thinking it was normal I even tipped her $20 and told her I'll call to schedule an appointment for a trim. I wanted to see her again since she was the one that permed my hair rather than seeing a different stylist. A few days later I called to make an appointment for two hair cuts, myself and my son, I specified the date to the person on the phone to book with Sone who permed my hair on that previous Saturday. She took my information and repeated it to me so of course I'm thinking I'm good to go. Comes that morning we show up and Sone asked how can she help me, I told her we are here for a hair cut appointment with her. She said she already has clients and who did I talk to? I told her I called and spoke with the lady who had the boot (in reference to a lady that broke her ankle and was in a boot). Sone told me she already had her appointed clients and she doesn't know. Rather than apologizing or trying to fix it by rescheduling us she just said she doesn't know. SMH I really can't believe she is this way as a business owner. I shouldn't have even called back for a trim after she already messed up my hair but I wanted to give her the benefit of the doubt and support a local business. I ended up going somewhere else and told them what happened. The other place was very professional and friendly and FIXED my damaged hair. It's too bad this salon lacked so much skills, especially professionalism.

I have been back to Lexi for two haircut appointments. My first haircut with her was in February…read moreand that was a simple trim which I needed badly since it had been a minute I had gotten a haircut. The second one in April I requested a good inch and a half off to bring back some health to my hair and for easier styling. She is a great stylist and listens to what you're looking to achieve. What made me return is her dedication to her craft and making sure you leave happy. She also provided a relaxing arm massage which was a special touch.

If you're could give Amanda zero stars I would. I went in for partial blonde highlights and came…read moreout grey. The highlights bled, (I found this out by going to a different hairdresser) and the stylist put two applications of toners on my hair. I was there for 4 hours. I called the salon several times to speak to Grace, the manager, finally called her from my work phone and was able to speak with her. She told me the owner would call me back that day just so they could schedule a time to fix my hair. I wasn't asking for any money back. I just wanted my hair fixed. It's been three weeks and the owner has never called me. I will never go to this salon ever again and will never recommend this salon to anyone. I don't remember getting any request for Images, but here are some that were taken the day after. You can see a little bit of golden in there. It's not even the ends are dried out.

I Have been going to Gladys for over 2 yrs. She listens to what I want and does a great job. She…read morehelps with suggestions and products. I would recommend her . The shop is always clean and staff are friendly. Thank You Sharon

every time I come in they change the prices on me even after confirming there website page prices…read more Asked about $30 as advertised. They said great. Before I was done raised price by $5. Then said from now on it will be $40so paid $35 over web prices And confirmed before we started. Said they had a pricing change the day before. 3rd time for me.I told them I would never be back again ever!! Lost my business over $5 They are going out of business and gouging people!!!

Great place, loved what Tressa did for my hair plus instructions!…read moreHer place is clean and very comfortable even the sinks which in other Salons are not.

Rachel is great. She always does a great job and is so sweet and considerate. She listens to what…read moreyou like.

Andrea is an artist with hair. She looks at your hair grabs it starts going and just zip zip zip…read moreand it's a perfect cut every time I have never been misplaced.

Kaylea at Hair Clips on Cooper and Ray is an AMAZING hair stylist. My husband, my 17 year old son…read moreand I all get our haircuts from only her for over a year now, and we don't plan to ever go to anyone else. She gets all of us so well, despite the major differences in our hair types, our personalities and our preferred styles. All 3 of us are very particular about our hair, but she got us figured out, and she always listens to what we want, and she always does a great job and we are always satisfied after she has worked her magic. She also styled my hair for my wedding ceremony- my hair was short, just below my ears- it was really bad timing for me to impulsively cut off 4 inches of hair- yet she made it work! Highly recommend this salon and especially Kaylea for the whole family.

Coco was very nice to work with on my hair! Her vibe is really good and she held great…read moreconversations with me. My hair came out really blended and exactly how I wanted it.

I went from middle of my back to chop chop with my most recent apt a couple of weeks ago!…read more Only my sister (stylist as well) truly knows my hair and has been doing it collectively for over 10 years, honestly before Coco, no one came close to the level of quality that I had been spoiled with. I've had my hair cut by Coco 3x now and she is seriously a close second and that's just because of the years of time one person has spent on my hair! I have extremely thick, dense, and course Asian / Pacific Islander hair that I know wants to be curly but I haven't figured that out yet - Coco worked effortlessly as though she had been doing my hair since straight out of graduating school. She's the best around and would absolutely thrive on her own or whatever she wants to do in this profession because her work is flawless. She has a soft and warm demeanor and makes you feel comfortable the entire time. And one of the features that drew me to take a leap with Coco, was the online booking! It's a quick & smooth process and I could book it in the middle of the night even ha. I highly, highly recommend Last Chance Salon and book with Coco for any service! I made sure to get her number as I'm following her wherever she goes! Big hugs, thank you for helping me love my hair again! Last Chance Salon is very lucky to have Coco!