We stopped in because we needed a new battery for our f150…read more 3 men and one tiny woman working, all huddled behind the counter, no customers. The three guys pointed to her, so i explained what i needed. She went and got me the battery. Now, i was doing a fair amount of business with another oriely's before we moved here. Restoring this or that. In fact, the previous battery was purchased and installed by that oriely's. This one however, straight up lied to my face, claiming that they don't install or test batteries. I double checked with my usual place, found out this was indeed a lie. As a corperate policy they are supposed to test/install batteries unless there is an issue that would perclude this. Not the number 1 selling truck in texas. (I would also mention that i am handicapped and am forced to use a cane. So they leave an old, handicapped man to drag a battery to the truck with a cane. Wouldn't even carry it out when they were supposed to INSTALL it.) If you can't trust these deceptive s.o.b.s about a battery, why would you trust them with a $.10 screw or a $3,000 crate motor. I've not used the autozone next door yet, but our family and our garrages will go elsewhere from now on. I recommend doing the same. These people are a disgrace to the corperation, the community, and autophiles everywhere. If you've had issues with these dirtbags... 233 South Patterson Avenue Springfield, MO 65802-2298 Contact the corperate offices!

HUGE shoutout to team member Hunter Steelman, located on 2035 Lamar Ave, Paris, TX…read more I went in about a week ago to use the free battery tester on my car, it had been giving me some issues starting. The young man was quick to help me with anything and everything that I needed. He hooked me up with the supplies to change my oil and do some tune ups on a few other things and then guided me through the process of getting the right battery for my car. He explained the pros and cons of each product he sold me to really give me the opportunity to thrive. I was very impressed of his knowledge of everything in the store, he was confident in what he was doing. Hunter made my experience at O'Reillys 10/10, he was funny, professional, very intelligent, had great customer service skills, and was excellent at his job. We need more people like him in this world!

I have only used the recycling side so far, Iv been three times so far. I bring my junk from Fort…read moreWorth when I come out this direction. I have a place out this way that I visit once in a while, so I'm passing right by. I love how clean and organized this place is. I'm in and out rather fast compared to other recyclers Iv been to. This is the most organized recycling place iv ever used. It was much better than dealing with the clutter packed yards in DFW where I get flat tires and have to wait in lines for hours to get unloaded. Looking forward to going to the pickers side one day. Just don't need any parts right yet.

This yard is very organized. It is easy to find what you are looking for. Inventory is…read moreregularly rotated. The staff is very helpful.

My husband just called to ask if they had a part in stock for our camper. The lady that answered…read morethe phone cussed at him and when he said he would just go somewhere else she cussed at him again. Would not recommend this business to anyone!

Extremely professional and went above and beyond. My wife was in town to spend the final days of…read moreher grandfather's life when her service engine light and wrench came on. Desiree McFadden was able to diagnose it online then had her bring it in. We did not buy the vehicle there, but because of the circumstances, they got her taken care of quickly, but in the meantime, gave her a loaner vehicle to drive. They showed what true customer service is. Thank you, Paris Ford and Desiree!

Just left the dealer and smelled oil.... By time I got home from my service. I lifted the hood…read more Oil fill cap on laying on ledge below wipers. Oil all over engine bay, air filter not connected. So someone slammed hood and never checked their work. Called and service manager and writer not in office, left message with whom answered phone. The person whom answered asked me to drive back to dealer..... 45 minutes.

Chad was very helpful in changing out my battery. He went the extra mile and checked my alternator…read moreand starter at no charge. Great place to buy because they fully stand behind their products.

would be a good place for a parts store. place ain't worth a fuck, managers are idiots, parts ain't…read moreworth a fuck

Best ford experience we ever had. Our RV broke down. They got right on it. We are from out of…read morestate. Diagnosed it on the spot. Fixed it in two days. Desiree was awesome.!!

Even though you are encouraged to make an online or a phone appointment, it doesn't mean you have…read morean appointment for your car to be serviced at a specific time. Other than the service rep not having to enter your information when you arrive, there is no upside to making an appointment. They just put you in the line with first come first served. Don't bother making an appointment here.

Best service in the country. These guys helped me w my car despite the fact that it was an Audi and…read morenot a car from their dealership. They gave me the best prices and the best service. I literally went back with different issues and they'd help every time. They're also super nice it's great.

I had my car towed in for the known lifter problem on these cars 5.7 and 6.4 engines,also i asked…read morethem not to drive the car in ornoutbof the bays as i dont want further damage done to the lifters,however the car was driving in and out of the bays and parked in the parking lot. They had my car for 7 days, kept getting the run around, telling me they were tearing into the car to make sure it was a lifter failure. Instead they did some tests on my PCM and checking my k&n air filter, plus said i went 12k without a oil change because they lost a record,which i have every paper record,showing they did the oil changes and they were all done on time! Not once was the car lifter looked at, even though I signed the paper for the diagnosis to be done,After doing there so called tests, Michael McCarter calls me saying they can't get data off my PCM ,and I had a program installed on it, which the PCM has never once been touched beside Jay Hodge doing services on the car, once we got to the dealership the stories changed and Michael McCarter said I never said that you put a program on the PCM,but i have every conversation from these people as they are a known company for lying and not doing what they say, they then say my air filter is dirty and it could have caused a failed lifter, but I have records showing when the filter is cleaned and reoiled, but people who know these cars know this is a VERY COMMON problem in the hemi's. I then take my husband in and let him talk to them,so they can explain what they told me. well we went up talking to Montgomery Moore, because Michael McCarter is being rude at this point and all this Montgomery Moore does is smile amd smirk the whole time, never once able to give a straight answer! He did not like being questioned on the car, and how other people have warned us not to take the car there, and told us to leave the dealership, handed me my key back and said i dont need your business. The next day I go to have my car towed out of there, the windows were some what open and the whole inside of my car was soaked because it had been raining and my battery was completely dead on top of it, as I had the tow guy help my charge the batteryso I could get the car towed outbof there, which this is a brand new battery in the car. All they did was damage my car and not do anything! All this is on video including us speaking to this so called Montgomery and how he handles customers. Also Chris Taylor has unplugged my dash cam in the past when it was in there for service, seems alittle fishy as they are not suppose to touch personal belongings. I also have video from that. We were also informed by a previous customer that he had his car in there for the lifter issue on his hemi, they refused to do anything on his car, but they drained the oil and when this customer came to get his car, he started his car it ruined the engine because there was no oil in this engine,they also refused to fix his engine! I wouldn't ever trust this place with your car! they also said I had to many after market parts on my car, I don't think a K&N air filter, a harmonic balancer, because their OEM harmonic balancer failed at 61k we had to replace because they said they wouldn't cover when I called to ask, and a mid muffler delete would not be alot of after market parts. This place will do anything not to fix your car. Also my whole engine bay has oil dripped everywhere. Also have a friend who worked there for a day and he said he wouldn't work there any longer after he saw all the illegal things they do with people's cars in a single day!