If it weren't for their unique decor and good breakfast buffet...this place would likely be getting…read moreone star.... For a one night stopover in Brussels, we decided on this hip looking airport hotel. Their website had instructed us to notify them of our arrival time and date so they can arrange for a shuttle....or so we thought. NOPE. No shuttle and when we called they were like "they come at scheduled times..if you want you can taxi over" wth? What was the point of notifying you guys then. Ok so nm that. Check-in dude was whatevers. Nonchalant. Didn't seem like he cared about a thing in the world. He did offer us to pay 11 euros for their breakfast buffet or pay 18 ish in the morning. We ate dinner in their restaurant. We got a burger which was alright and KRAFT MAC & CHEESE!?! If I was going to pay 12 euros for a plate of boxed mac & cheese topped with a few puny shrimp, I would have just starved...another thing that pissed me off? As we sat there patiently waiting for our food, we noticed all other tables getting bread. I even made questioning eye contact with one employee as he walked away after delivering bread to a newcomer...still no bread. The guy finally brought some out after I asked. THE ROOM: there was TRASH UNDER ONE BED. Not cool. The toiletries were very cute..they were from Anatomicals. WIFI SUCKED...you reconnect every hour and its SUPER SNAIL PACE.. Breakfast bar was awesome. Tasty fruit juices, cereal boxes, different cheeses which you cut as you wish, eggs cooked anywa (scrambled, hardboiled, sunnyside), fruits, smoked salmon..etc The hotel's interior design resembles that of a bar. Dark, reddish hues. Pool tables. Check in counter is also a real alcoholic bar. I liked the designs but I wouldn't stay here again bc the bad outweighs the good by far :(

This was formerly the Holiday Inn Express which was remodeled with the Pentahotel style and added…read moreone heck of a bar and the restaurant. The rooms are on the smaller side and fairly typical for Europe. You get a free bottle of water and the coolest little package of shampoo, body wash, lotion and soap. They have a gated parking lot and you can have the ticket validated at the front desk. There is an airport shuttle that runs every 30 to 40 minutes starting around 5am or so. Check with the front desk for the exact schedule. The hotel is only a 6 minute cab ride away in good traffic and 15 minutes in bad traffic. So if your flying out and want a close hotel, this hotel fits that need. The bar and lounge area is really mind blowing and peaks all of your senses. It gives off this night club kind of vibe and is really inviting. The bar is open 24/7. The restaurant is open until 10:30pm. They have a gym as well so if you want to pump some iron or get in a run before you hit the bar you can certainly do that here. Internet. The internet system needs to be looked into. It kicks you out every hour and makes you log back in. Very friggin frustrating. Logged in about 10 times tonight between my phone and PC, ugh. Even went to the lobby because I thought it was just in the rooms but it does it there too. Thought about docking a full star for that but I'm gonna hold off for now. This is my first stay here and overall it was enjoyable and very fairly priced. I think the breakfast is a little in the expensive side but that seems to be a common theme in Europe and not just this hotel. Enjoy!

Great hotel and perfect location for business meetings. The rooms are fresh and functional with…read morevery nice appointments. Checking in was easy and because I was early arriving no rooms were ready, but that changed quickly and there's a very nice lounge area with cozy chairs and high top work tables with power so you can be productive relax while waiting for your room. The brekkie is top shelf and I joined colleagues in the hotel restaurant for dinner and ate there myself a couple times during the weeks stay. The staff was always super friendly and responsive and the beer was always cold! The hotel seems to be a very popular spot and dinner service is a busy all the nights I was there. Of course with great food and service, you'd likely expect this for sure. Great stay and I'd recommend staying here if you're looking for a great spot and super service.

This hotel is very modern one of the best Holiday inn i been to so far in Europe. This hotel…read moreactually have a shop in the hotel. The restaurant food is great. Customer service is great. They let us check in early.

Hotel is about a 5 minute shuttle ride from the airport. The shuttle bus also picks up from the…read morenear by Novotel Hotel. The shuttle is provided free to guests and runs every 30 minutes starting at 4am in the morning. It's an actual bus and not a van. There are racks available for luggage storage. Walking in, it's clean and smells nice. The staff was super efficient and got me checked in within a few minutes of me walking through the door. There is a restaurant on site, but I can't comment as we did not dine there. I had a queen sized bed room and it's enough for 2 people. The room has a fridge and a coffee maker. Though, I didn't try using their coffee maker because I don't know when's the last time it was cleaned out. There's a pretty big safe in the closet. The bathroom has a tub and a shower. Though, the shower itself is a little tight, but manageable. Bed was comfy, but it did get hot during the night and we set the temp all the way down, but that didn't cool the room down enough. Bathroom is big enough and not cramped at all. A couple of caveats is that this place is about 30 minutes away from the city center. You can either walk to the bus stop, take the shuttle back to the airport and take the subway or use Uber. We decided to use Uber as that comes out to about $35 vs, $11 one way using the subway and will probably take at least an hour to get to the city center. The's only 1 restaurant on site and I didn't see anything else in the area. There was no store that I was able to see. There's also public transportation right outside if you happen to miss your shuttle to the airport.

A Delta fax pas brought us unexpectedly to Brussels and the Crowne Plaza. While we wanted to be in…read moreLondon, this hotel took the sting out of our unexpected delays. Very courteous staff, excellent dining experiences, and comfortable rooms made this overnight excursion very pleasurable. If ever in Brussels again, I will stay here. You should too. Trust me.

Upon walking in, this looks like a fancy hotel. Very modern and chic. When we arrived, only 1…read moreperson was in line for check in before us. We proceeded to wait in line. About 5 minutes later, a herd of people started coming in and another check in desk opened up. The lady immediately helped the person that was in front of us. Then, she helped the couple that arrived AFTER us next. I am so mad and turned off by this. Not only did she acknowledge it, when I pointed it out but continued to ignore me! Horrible service In addition to horrible customer service, there's no PM shuttles to the airport even though this was advertised to be close to it. It's definitely not walking distance at all because you have to get on the freeway and take a few exits to get here. Just be mentally prepared to have to order a taxi or Uber in. Shuttles are also not complimentary like other hotels in the area but rather 5 euros per person. Lastly, it's great that the room comes with complimentary stuff in the mini Friday (water and soda), but the beds are subpar and standard. Two twin beds put together as a "superior double bed". If anything, the customer service is the one thing that makes me annoyed the most about.

This was a nice, cozy hotel we stayed in overnight. We waited for the complimentary shuttle for…read moreabout an hour after we've called the hotel a couple times notifying them that our group arrived and we're waiting at the shuttle pickup zone. Finally the driver arrived & it took us 5 minutes to get to the hotel. Our room was a pretty good size, not small compared to what I normally expect for a European hotel. Nice looking contemporary furniture. Our queen or double bed consisted of two twin size beds set next to each other. A tv & mini fridge was in the room. Large size bathroom with a large sink was convenient for our personal items. The closet was pretty large with a sliding door. No iron in the room, instead I had to go down to the 6th floor to iron my husband's shirt. The bed was somewhat comfortable but was able to fall asleep for a few hours after the shower incident. When my husband took a shower he did not encounter any issues. However, when I walked into the shower room, I must have turned the water control the wrong way that the handle broke. It wasn't like anything I've used in the US. Tried fixing but didn't work. When I called the front desk, someone came up right away and tried to troubleshoot it. By this time the water kept pouring out of the shower and it was past 11pm & he couldn't fix it. A lady came in 10 mins later & couldn't fix it either so they turned off the water in the bathroom. Knowing this can't be fixed sooner, they made arrangements for us to use another shower about 3 rooms down from ours. We had to be up by 6 am for an early flight & it was a bit inconvenient for this to happen but they accommodated our needs. Full complimentary breakfast was served in the dining hall & we had several items to choose from: small pancakes, hot food like eggs, sausage, etc, chocolate croissants, toast, bagels, fruits like apple, oranges & bananas, etc. even mini jars of ketchup & jams were available. Overall, it was a good luxury hotel to be in. The staff is friendly & very professional.

The food is surprisingly good, considering the reviews previously and the general assumption of…read morehotel restaurants. I ordered the Sea bass and it's cooked to its perfection with amazing black mayo and steamed asparagus that complements all ingredients to its perfect balance . The fish skin was so crispy and it feels like a crispy chip on top. The purée of asparagus mixed seamlessly with the steamed asparagus. The dish presentation is also very interesting and appealing. I also ordered pistachio cheese cake for dessert, which is really yummy too. Highly recommend this place even you're not staying at the hotel. PS. I just found out yesterday was the first day they started the new menu! It was awesome.

Catharaina is the restaurant in the Van Der Valk Hotel near the Brussels, Belgium airport. The food…read moreis nothing to rave about. The service is very SLOW. It took 20 minutes just to pay the bill. It is a captive audience. What can I say? My pasta was a 2.0. My wife says her fish was 3.0 so it averages to 2.5.

Really nice hotel for an airport hotel. One of the nicest I've stayed in…read more LOCATION & DECOR: On the corner across the street from the train station at Diegem. 5 minute drive to the airport which you can see from the hotel if you're in a room on the right side. Modern hotel. Dark building with silver accents. Sleek, minimalistic elevated decor. Seems newly renovated FOOD & DRINK: You'll discover that there aren't many choices to eat around this location without heading into the city so eating on site is your best bet. -Restaurant and bar on the main floor. To the left of the reception desk and the stairs to the lower level. Serving full lunch and dinner menus. I only had the fish and chips and a black tea. Three stars on the food and tea. -breakfast buffet on the lower level is legit. Hot breakfast with fruits and juices and breads and pastries. Hard boiled eggs and hash browns. -self pay check out booth for convenient snacks and toiletries. PRICE: The most affordable place around. I got a room with a queen bed for under $150 USD SWAG/AMENITIES: -fitness center with treadmills and free weights -restaurant and bar -breakfast buffet -co-ed spa with showers -complimentary fruit and water -convenience snacks and toiletries at self pay station -elevators -heating and AC controlled in room -TVs and a desk and chair station -public microwave -mini fridge in room -room service STAFF & EXPERIENCE: I walked in and was greeted in three different languages. That's different than America. The staff is incredibly professional, knowledgeable and friendly. I flew in early and check in wasn't till 3, but my room was ready at 10 am. My room key worked and any questions I had whether I was in person or over the phone or answered. The room was immaculately cleaned and designed. It had a great feng shui. I got extra towels when I needed them and there was also an option to decline room service to conserve water and energy which is always great for the environment. I'll likely stay here again due to its proximity to the airport.

The NH Hotel is located right under the path of where the planes take off and land, but I was…read moreastounded that I've not heard a plane inside the hotel during my entire stay. The room is roomy and functional but I've slept in more comfortable beds with better pillows. The noise from the hallway has woken me plenty of times. The breakfast display is great and replenished frequently. The free internet is quite slow but still better than some of the paid services I had in other hotels. I would not necessarily return here if I had the need to stay in this area.

As I've said before, I'm a huge fan of Ibis hotels!…read more They always have a welcoming atmosphere and friendly staff! They're affordable and have all the amenities you need for a comfortable stay. Every Ibis I've stayed at is close to local transportation. This location was in walking distance to a bus stop into the city. The room was clean and our stay was comfortable! I'll definitely be using Ibis again!

I booked this hotel because of its proximity to the airport and it advertised that it had an…read moreairport shuttle, they failed however to mention that the shuttle doesn't run until after 6 PM not much help if you get to the airport before that. I would not advise to stay here in the winter, the heater is so small it doesn't even heat the room and I froze my @#$ off here Ibis Hotel kitchen restaurant next door. Pizza wasn't bad karma don't even think about the croque monsieur, it's just a toasted ham and cheese sandwich with not even enough ham on it to be able to taste it. Salads are not the best at all either, they just stack a bunch of lettuce on a plate and put minimal toppings on it

For a budget hotel, this one was pretty nice. I've never had a bad experience in an Ibis hotel…read more This location was very nice. The room was clean and spacious. This is one of my favorite brands to use in Europe.