Just moved too far away from the Chicagoland area to save my haircuts for Shana. Someone in Philly…read morewill have big shoes to fill, and I don't know if they ever could! I have been going and spreading the gospel of Shana for all the years since my last review. Because I moved to St Louis and then covid ruined my year in Chicago, I didn't get to have many haircuts with her in the past six years, but I did when I could, and the few times I've had to settle for an emergency haircut elsewhere (Chicago Chinatown, flushing new york, etc) , no one was good as her. To me, what makes her incredibly special is how great my hair can look without any effort. I am a very low maintenance person, and no one else has ever given me a haircut that looks great just by me air drying my hair lazily. Plus, if I let my hair grow out, it somehow maintains some semblance of shape for a long, long time. How!! It's magic. Nowhere else have I been able to get this. Sure this is just one person's low maintenance needs. But honestly it's a big ask for a stylist - give me a nonboring haircut, but I don't want it to look like crap when I don't style it. No one else has been able to do achieve that for me. And from the time I've spent in the waiting area/waiting for my hair to dye, etc, and seeing other clients come through, it is clear Shana strives to understand each person's needs individually. And of course she's always offering advice based on each person (that you should always listen to!) All the things I said in my previous review are true still, she is of course a skilled technician. But also magical, to me at least. And I know it's just hair! But it was always great knowing I could always rely on Shana for a great haircut, and this void has been hard to fill now that I moved. Everyone should go to Shana, especially if you have thick Asian hair like me!

The staff is very friendly and hardworking. Shana knows what she is doing when it comes to hair and…read moreshe makes my hair so stylish...! After the cut and the digital perm, she taught me how i can maintain my hairstyle.

I had an amazing experience today at Scruples Salon and Spa! Marsi did my haircut, and I couldn't…read morebe happier with the results. The salon itself is clean, welcoming, and has a relaxing atmosphere. The staff is friendly and professional, making the whole visit enjoyable from start to finish. Highly recommend Marsi if you're looking for someone skilled, attentive, and truly passionate about what she does. I'll definitely be coming back!

Margaret gave a great manicure, and was so sweet & such a pleasure to work with! The person in…read morecharge at the front was also very helpful, and fit me in, and very pleasant! I will be going back!

Performing a hair donation. Over the last 2 1/2 years, from…read morethe beginning of the Covid pandemic and the abrupt closing of hair salons and barbershops, my hair has grown out to average 12 inches of length. 26 inches at the longest Decided since I am blessed with my mother's hair and her mother's hair that I would share the blessing with the needy kids or people that need hair. Big shout out to Kim Sun Young hair design and the ladies who work there for patiently braiding and packaging up my hair I highly recommend this salon as the service was wonderful and I believe it was a valuable experience.

I went back and forth as to whether I wanted to write this, but I do think my experience was…read moreunfortunate and may not necessarily reflect their skill and service here, but I think it's still worth sharing. The TL;DR is that I was unable to get my hair coloring done and also got a haircut that was not very flattering. I felt I looked better when I came in vs when I came out of the salon. This was all despite the effort I made to contact this salon multiple times beforehand to ensure that they were able to do the hair that I wanted. In January, I had my hair cut and permed in Los Angeles, which I was happy with, but I wanted to also make my hair blonde with this hair style (I'm a Korean American with dark hair). I confirmed with my hairstylist in LA as well as the internet that you should wait a while to bleach your hair to space out the damage, at least ~4 weeks. I currently live in Cleveland, OH for grad school and heard there aren't many good salons in OH for Asian hair. So I did my research, found this salon in Chicago with good ratings, read through ratings, looked through photos, and then first messaged them on instagram to set an appt. I sent them reference photos of the color I wanted, plus a current selfie showing my hair to ask if what I wanted was possible. I also explained I was going to be driving in from Cleveland (took me 7 hours since I avoided tolls) so I wanted to really make sure before I made the trip. I told them also about my perm from weeks ago (it was going to be over 7 weeks since the perm for the appt day I asked for). I also called 24 hours later directly to the salon since I didn't get a response on instagram right away. The person on the phone booked me with Michelle. I then proceeded to explain my situation and told them I sent them photos on instagram. The woman on the phone tried to reassure me saying "it's okay, Michelle can do whatever color. Don't worry about it." I took their word. They also responded on instagram confirming they could book me an appt and gave me an estimate of pricing (starting around $350) and time range (3-4 hours) based on the color I wanted. The day of my appt, I show Michelle my pictures and what I want. She starts rambling about how the color I want is not possible, or needs to be bleached multiple times because my hair color is too dark. I was asking her to clarify if that meant I have to come in on different days to get it done, and she wasn't very clear and eventually just said, "It's okay, we will figure it out. For now, you need a haircut right?" So we cut my hair to a length I was satisfied with, but since it wasn't dried/styled yet, I wasn't sure what the finished product would look like yet. Then we went back to discussing color. First, she tells me, "okay, we can bleach multiple times, but it may take a long time, maybe even 6 hours. Is that ok?" I said yes (I knew it might take a long time so I purposefully asked for their earliest appt time that day). "And it's going to be around $400-500. Is that ok?" I said yes again. THEN she says, "oh, and the bleach is going to flatten your perm, so you won't have your perm anymore." This is when I was stunned and hesitated and asked for time to think. I was already starting to worry about whether the color would actually look okay on me based on Michelle's initial response to my request, but then to also not have my perm that I had paid for before but I still wanted to be a part of my overall hairstyle? I was incredibly disappointed. I was definitely ignorant of how this hair stuff worked, but that's why I tried doing my research beforehand and asked them multiple times, sending them pictures and explaining my situation BEFORE I planned a trip 7 hours away by car. I don't have many free weekends, so this was also difficult for me to schedule. Eventually I declined the color because I didn't want to risk not liking the final color AND losing my perm. But I wish the staff, all the people I talked to here, told me BEFORE I made the trip to Chicago, and BEFORE she cut my hair. I honestly would not have gotten my haircut had I known I wasn't going to get color. I know cheaper hair salons for hair cuts in the area and might've opted for another place if I wanted one (my hair was already short, but the haircut price was still $70). The staff didn't necessarily act rude or anything, but they clearly failed to take my situation into consideration despite all of my effort and wasted my time, money and energy. And honestly I don't like the hair cut. I look like Johnny Depp from Charlie and the Chocolate Factory; the lack of layers is not flattering. I have to pull my hair back daily to look decent. I'm just sad this happened and they may be competent at hair, but the inconsiderate communication was really disappointing.

Got a fabulous cut by Stephanie! I was visiting the Chicago suburbs on a recent trip and in need of…read morea haircut and since I've yet to find a stylist I like in NY, my mom recommended Stephanie. Both my mom and my aunt had gotten amazing cuts and color by Stephanie, so I knew I would be in good hands. She transformed their hair and I was so impressed. Stephanie is so sweet and takes the time to listen to what you want - I showed her pictures of how I wanted my hair to look and what it had looked like last summer when longer and she gave me exactly what I asked for. She's meticulous and makes the effort to put the finishing touches on your hair - she does a great job styling too. I would highly recommend her! Wish I could move her to NY.

I am so impressed with Rosewater Salon. Stephanie is a true artist with hair; she has a natural…read moretalent, understanding, and skill in her craft. She stands out from the crowd in her industry. I was previously with a stylist, for many years, that is close family to some of Hollywood's most famous beauties. I have to be honest...Stephanie gave me a better cut and style than that previous stylist, by far! I got EXACTLY the cut I hoped for. I felt she took exceptional care in not only understanding what I wanted but was also mindful to avoid damaging my hair as she moved through the appointment. I take care of my long hair, so I appreciated that she cares for the true health and integrity of hair as well. I loved the atmosphere and charm of her studio; it's very comfortable and I enjoyed the more intimate setting to discuss what I wanted, without any distractions. In the end, I told her I'll follow her anywhere...and I mean it. My search is over! Found my holy grail hair fairy! Thank you Stephanie!!! You are truly a cut above. See what I did there? =^_^=

Marisol, my hair stylist is highly skilled at cutting my naturally wavy, slightly frizzy hair. She…read morecuts it dry so it falls perfectly. I opted for the typical Giselle style hair, long layers and reducing bulk at the bottom so I can air dry and it's not flat on top. Relaxing atmosphere & good coffee.

Got a great airbrush spray tan with Joanna. It was my first time and she was patient and explained…read moreeverything step by step for me. I was very pleased with how it turned out. I had one little issue (not their problem, mine since in a larger women with more folds and creases than most) and i had some lines that were not noticeable until i was able to sit down after leaving much later. I called Joanna and she made time for me to come on the next day to correct the issue. That's great customer service.

The place is beautiful and the consultation I got was informative…read more BUT you need to have a lot of money to use their services. I was quoted approximately $5000!!!!! You heard that right. $5000 for a complete hair system and then I still have to go in every six weeks and pay hundreds of dollars for upkeep. I was shocked and devastated. I went to my car and started to cry. No one has an extra $5000 laying around. I'm sure their services are great and the hair is top quality, but they're obviously making a lot of money off of their customers. And that's great if you're wealthy.

Had an amazing experience, went to Jennifer and she was the absolute kindest. She made sure I was…read morecomfortable the entire time. The results were amazing, I've been looking for a dedicated salon to go to and I easily made my choice. My hair feels SO soft and they didn't gatekeep their products!!! They even linked them to me. I was fasting so I couldn't drink their complimentary drinks/snacks but the idea of that being an option is amazing.

Allorah was great! I have curly hair and she took her time to style it. Happy with the way she…read morelayered my hair as well.

Outstanding service! Got full color and cut with Allorah in the Glenview Salon. Thrilled with the…read moreresults and it was fun. Highly recommend.

Went in for lash extensions. Tatiana was great and very…read moreskilled. I wanted a natural looking lash, and it feels great and light. Just the way I wanted. Cannot wait to go back for fill ins :)

My daughter and I have been doing the magic sleek (a defrizzing, straightening treatment) on our…read morecurly locks for a few years now. We've been happy with our treatment and stylist, but a friend recently switched to Jasmine and said the results were better than ever. My daughter had 2 days home between summer adventures so I figured it was worth trying Jasmine. She was booked when I reached out, but then the week of let me know she had a cancellation and could take her - whoo hoo! The entire process took 4.5 hours, which is long, but crazy enough less than the 5+ hours we usually spend doing this treatment. Jasmine herself was was super friendly and confident that my daughters hair would be better than ever with this treatment. I was hopeful, but skeptical. She got to work right away with a few assistants helping with the process. When I picked up my daughter I was shocked how straight and smooth her hair was after just running a blow dryer thru it for a few minutes. My daughter was thrilled, although she hoped it would be a little wavy after braids since she doesn't like it perfectly straight. She took off for camp the next day, but the only letter I've gotten in the mail is (no joke) "my hair is totally straight." And based on the camp pictures I've been amazed by how well it took to her hair. It looks a little wavy at the ends and I'm guessing she's likely sleeping in braids to get it to curl a bit. We usually have to do this treatment every 5 months. Jasmine thought every 6-12 months, but our roots grow in so curly that I'd be shocked if we could go that long. I'm also interested in trying Jasmine for the magic sleek, but she thought other treatments would be better for my blonde (highlighted) hair like the keratin express. It's tough to please a 13 year old when it comes to hair (and other things), but I think Jasmine did it!