The hotel has the bones of a once beautiful facility. When you walk into the lobby if appears that the one time gorgeous marble floors haven't been washed for decades. The high ceilings in the lobby are missing several ceiling tiles. The elevator had filth on the button panel and up the walls. The hallways hadn't been vacuumed or swept. The room itself had the illusion of clean but when the drapes were pulled back there were cobwebs with insects caught in them. The bathroom has absolutely nothing to assist the handicapped or elderly and dangerous. The IPhone docking station didn't work on one side of the bed and only half of the charging station on the other side of the bed worked. The outlet's were overloaded and some had no outlet covers on them at all. The sink and the shower had hot water but the jet tub; which I paid a higher rate for; didn't have hot water. With all that being said the bed was clean; I inspected it for bed bugs and thankfully there were none; the mattress was comfortable and the hotel was quiet at night. read more

We arrived at the Park Manor Hotel in Clifton Park, NY, after nearly four hours of travel, expecting a safe, clean, and functional environment. Instead, we encountered a series of unacceptable conditions and deeply troubling staff behavior that no guest should ever have to endure. Upon entering our room, we immediately discovered: No running water in the sink, shower, or toilet. No hot water available at all. A single bed, despite our reservation and written confirmation guaranteeing two beds. Two large holes in the wall behind the entrance door. At 4:30 a.m., a mouse crawled through one of the holes, forcing me to stuff the opening with our socks to prevent further intrusion. With only one bed provided, our daughter had to sleep on a chaise. These conditions alone warrant a full refund, compensation, and a formal apology. Yet the hotel's initial response was to offer only a 50% refund, which is both unreasonable and dismissive of the severity of the situation. We were unable to use the toilet, shower, or sink--necessities that any hotel must provide without exception. Unfortunately, the room's physical conditions were only part of the problem. The conduct of the General Manager, Angie Meyer, escalated this experience from disappointing to distressing. When I approached the front desk to ask necessary questions, Angie responded with hostility, raising her hand toward me and stating: "I feel uncomfortable speaking with you." "I'll put everything in writing." "Go back to your room." "I don't have to speak with you." Her demeanor was emotionally volatile, unprofessional, and discriminatory. She continued assisting other guests without issue, yet singled me out with dismissive and aggressive behavior. Her conduct became so alarming that I had no choice but to call 911 for assistance. At no point did I use vulgar language, raise my voice, or behave inappropriately. I sought answers and support during a vulnerable moment while traveling with my nine‑year‑old child. This experience reflects a profound failure in customer care, leadership accountability, and basic hospitality standards. Angie Meyer's behavior does not align with the values any reputable hotel should uphold. She demonstrated neither emotional intelligence nor the temperament required for a public‑facing role. In stark contrast, I want to acknowledge and thank Rowena from HotelTonight, whose professionalism, empathy, and commitment to the customer experience helped us navigate an otherwise horrifying situation. Her advocacy and clarity were the only sources of relief during this ordeal. She exemplifies what true customer care looks like and deserves recognition for her integrity and support. As a long‑time traveler and loyal client, I have never encountered such disregard for guest safety, dignity, and well‑being. This experience will be shared with colleagues, family, friends, and professional networks as I continue to seek a meaningful resolution. We request: A full refund Additional compensation A formal apology Immediate corrective action regarding staff conduct Provisions for basic hygiene needs An extended checkout time was given, as we were unable to bathe or use the facilities This situation is disgraceful, disappointing, and far outside the bounds of acceptable hospitality. We look forward to a prompt and appropriate resolution. Warmly, The DeLaRosa Family read more

There were no washcloths in our room. There was a hair on our one of the towels. There were stains in the chairs. It was not worth the price that I paid for my stay even though it was just an overnight. We stayed as just an overnight because we were just here for a concert and we got back late but I would not be staying here again read more

this hotel is disgusting. had to call health inspector who is forwarding to environmental team. bodily fluid stains on couch, shower/tub had tons of dirt and wasn't cleaned from previous guests. no bath towels. stains on walls that looked like blood. woke up with bug bites. dresser drawers won't stay closed. lamp shades have holes in them. no housekeeping present during 4 night stay. was told I had to take my own trash outside. drunk people passed out in lobby in the morning. read more

See all

I don't know how the NYS board of health has not closed this hotel. I would not swim in the pool or go barefoot anywhere unless you have had all of your shots. I wished I had known before I booked. The continental breakfast is a laughable and unclean insult to continental breakfasts everywhere. Could not wait to get out of there. Ugh. I think they cater to longer term guests working in the area, poor things. read more

Everything can improve. This place is a dump. Front desk clerk was rude and dismissive about our clogged toilet, mold, low water pressure, lack of parking, holes, peeling paint and cracks in the walls and ceiling. Refrigerator was broken and they couldn't fix toilet so they moved us to a room that was just as bad. The towels were stained and falling apart. Stains on the sheets and covers as well as beat up outdated furniture. The lobby was unusable due to the doors opening right into it allowing sub zero air to blast in. If you stay here you're on your own. You have been warned. Pictures are from both rooms. read more

See all

This place is a pig stye and the employees are horrendous. Complaints got us nowhere and the one person who did seem to care, complained about other employees lying to her. She said they told her they provided housekeeping services to our room - twice - and they did not. Housekeeping is not existent either in the rooms or in the common area. The one time they did show up, it was after 18:00! The carpet in the elevator is so foul that we had to breathe through our mouths to avoid the stench. Honestly, it made us gag. And breakfast is a joke - cold cereal or bagels. The floor in the breakfast area looks as though it hasn't been cleaned in years. We checked out before our reservation ended. Absolutely disgusting place! read more

This place is absolutely disgusting. We had no towels or shower curtain to start. The guy who brought them smelled so bad. The towels smelled funny. Every piece of furniture was scratched and stained. The ice machine was nasty with mold and dirt. I told the front desk and tried to get a refund and was refused. Do not stay here. If I could give it a zero I would. read more

See all

DO NOT STAY HERE!! If I could rate this place 0 stars I would. Bed bugs all over the side of my bed. The smoke alarm was burnt out of the wall, as well as no carbon monoxide detector in the room. Not only a health/safety hazard but a violation of fire code. Black mold along the windows and shower. Left in the middle of the night, asking for refund and was only refunded after we threatened to report them to the fire marshal. Another guest that I know called the next day with similar issues and they refused a refund, and when asked for employee's name he hung up. Immediately after, we were both requested on social media by a fake account. Disgusting hotel and crazy people running this place. Should be shut down. read more

Park Manor Hotel - Bed bugs - Hotels Near Me - Clifton Park, New York

See all

Inside the hotel is this quaint little restaurant... Seven a Bistro https://www.7-bistro.com/ Always friendly service, great options on the menu (they make custom changes), happy hour specials, and they have a great event schedule! Don't forget to come in for your birthday- wings or clams or n the house!!! When we go for a birthday celebration we always get deer off the menu and get drink specials as well!!! I would suggest the Eggplant stack but ask for the Lisa Special- pesto instead of marinara!!! It's absolutely to die for!!! read more

Hotel was clean and the staff was kind. The fun was small but the pool was very nice. The location was very convenient.

To say this place is a dump, is the understatement of the year! Stay clear of restaurant ZERO SERVICE, we left at the nachos, it was nothing but crumbs. We walked to Chilli's in the same Plaza because we were hungary. It was a 5 star restaurant compared to this nightmare! read more

We stayed for 2 nights while we attended a wedding in Saratoga. Since it was the week after Labor Day, and the race track is still active, it was hard to find a reasonable rate anywhere in the vicinity. We found this place for $170/night. Upon arrival we discovered that the only elevator in the building was out of service. We later learned that it has been down for over a month. My wife is handicapped and stairs are an extreme challenge for her. I asked a for a room on the 1st floor, but they have none. The only stairway accessible from the lobby is on one end of the building. Our room, of course, was on the opposite end, so after she climbed the stairs she needed to then walk the entire distance across the property. No one volunteered this information when we booked the room. If we had known, we would have gone elsewhere. Overall, the hotel needs work. The carpets are visibly worn. Wallpaper and room furniture is worn and peeling. The bathroom could been better cleaned. The tub floor was a bit slippery and there are no grab bars to hold if you lose footing. The one positive I will say is that the bed was clean and comfortable. Lastly, when I brought all these things to their attention, the gentleman at the desk failed to look at me and didn't even apologize for our poor experience. I would not recommend Park Manor Hotel in Clifton Park. If you find yourself having to stay here, call ahead to ensure they have repaired the elevator. read more

My room was swarming with bedbugs and the manager was rude arrogant condescending and refused to issue a refund. Stay as far away from this hotel as possible, read more

Where to begin....Look for somewhere else to stay. I'm sure this place was decent many years ago. Do not let the online photos deceive you. This entire hotel is very very dirty. Lord only knows if the hallway carpets have ever been cleaned. The elevator carpet is disgusting!! It's 9pm right now and they are vacuuming the hallway. Terrible customer service...they do not speak to you. Many broken items in our room; lamp, Keurig coffee maker, thermostat, door bar lock, coffee cups. Entry light burnt out. Same for our parents room. They also had a burnt out light in their bathroom. They also have no coffee in their room for their coffee maker. They have a microwave, our room does not. After our room was cleaned today. They took all dirty towels except 1 washcloth and the bath mat. Bath towels were replenished but no new hand or washcloth towels were left. They took the body wash out of the shower but did not replace. No Kleenex in the room. Buffet breakfast that is offered daily is NOTHING. Seriously nada. You have to go place an order of what you want. That is not a breakfast buffet as advertised. Went into the bar the first night. It was empty except for about 8 regulars who were friends with the bartender. All looked at us as were showed up uninvited to their party. Needless to say we left. Coffee in the lobby - No cups. LOW water pressure. Disappointing all around. read more

See all

We enjoyed a wonderful Halloween party last night in Seven Bistr's event space. The owner, Angie, is fabulous to work with and her staff really pays attention to detail. The food was amazing and it was nicely decorated. Angie made the charcuterie boards for our appetizers and they looked and tasted great. Thanks again to Angie and her staff for making our event so special I!! read more

Drunk in lobby harassing us during check in. Hair & fingernail clippings on the sheets when we lifted the top sheet on bed. Big stains on the chaise lounge. Broken elevator. Drunk screaming & banging on doors for 10+ minutes at 3:30 am. read more

The furniture was all scratched up and had cup stains, window sill looked like it had black mold, the office chair looked like a dog had attacked it, the toilet flushed twice every single use, toilet paper holder wouldn't hold the roll, the wall paper was peeling off the bathroom wall, tub was disgusting and the shower head was held on to the wall with duct tape. read more

See all

Just a lovely place. It's done up to look Art Deco. The young lady at the front desk was a delight to deal with, very pleasant and personable. Checkin was a breeze. Room was lovely. Large and a good sized bathroom. The room is clean, well decorated and incredibly comfortable. The bed was very comfortable. This just felt more like a well kept boutique hotel vs some of the other garbage out there. I am thoroughly pleased. I'm gonna try the restaurant and will update after an evening of sleep. read more

See all

This place was truly a DUMP. Ran by people who barely speak English, the rooms were dirty and disgusting, the hotel fraudulently charged me for "hotel facility surcharge fees" but could not explain what they were for. They are scammers , their staff live there in the rooms, front desk people are the housekeepers , they also rent out trailers from the parking lot, it's really creepy, weird and sketchy. They are SCAMMERS and steal from people and give you a garbage hotel experience. Stay somewhere else. read more

See all

Elevator is scary. Rooms are fine, beds are noisy. Ice machine doesn't work, fine for one night. Lacks a vibe. Lamps are crooked, it's kinda scary. read more

No,No,No.. Sorry but not Sorry. Have to give a 1 Star Rating. Too many instances to list here. Pointed out several issues with Front Desk personnel and being they did not bother to address the issues, you barely get the 1 Star. Even though they refunded me the money due when we ended up leaving early, it was still disappointing. A family that took over this Hotel that obviously had no prior experience. Good luck read more

Our first time here 6 months ago was quite nice. This time.. NOT SO MUCH. Room wasn't clean.. Hair in the shower that wasn't mine, piece of a tampon wrapper on bathroom floor, not mine. Fridge didn't work so they brought us a new one.. was broken on the inside and had black mold. Only half a roll of toilet paper in bathroom, no coffee/cups for coffee maker, doilies under glas cups were "used".. Next day.. leave dor a few hours. Come back.. had a bag of returnables that i planned on taking with me.. bag is GONE... BUT Nothing is replaced as far as garbages, toilet paper, towels, sheets. Needless to say... WE ARE NEVER STAYING HERE AGAIN. DISGUSTED TO DAY THE VERY LEAST read more

Do Not Recommend! Go elsewhere!!!! They label this place a five star hotel? Seriously? Under what guidelines. Not sure where to begin: Shower tub had visible mold Housekeeping only makes the beds 3 days a week, M, T & F - the other four days you're on your own. Bed was similar to sleeping in a hammock Pillows are flat with no support 2 glass cups are all you get - no clean cups left after housekeeping doesn't make your bed and just leaves 2 towels only. a small half dollar size of round bar soap to serve you in the shower main lobby vending maching takes your credit card swipe but does not dispense. No water You are directed to a water machine with little cups Noisy Saturday nights with the bistro having life entertainment that vibrates to the 2nd and 3rd floor No breakfast options Entire crew acts indifferent and preoccupied Phone in room continuously flashed, message waiting. When you call for your messages, you get a rapid busy signal. Even after report it, the light flashed for 3 days Pretty expensive nighly rate for a place that is poorly managed, needs a good scrubbing and update. Go elsewhere! read more

I checked in at the hotel and went to the front desk. First of all, we had to carry all 13 of our bags up 2 flights of stairs because the elevators are broken. Then they gave us a room key and once we got up to the second floor and swiped the key, we immediately saw other people's things and the room was clearly being used. What if someone was in there changing? Gross. Then we go back down and they give us a new room on the third floor so we had to lug all 13 of our bags back up another flight of stairs to the third floor. Once we got to our room we thought it was over, but we turned on the ac and it sounded like a damn lawn mower. It was actually so loud. We turned it off immediately and tried the thermostat and sure enough it was broken. This was our last straw. They gave us a full refund and we checked into another hotel but this is completely unacceptable and terrible service. Would not recommend. read more

thank you for a lovely stay! The room was beautiful! I will come back sometime! I remember when the hotel had a lease on it! I wondered how such a beautiful building was looking for an owner! Such a gorgeous building and thanks once again! read more

Really enjoyed my stay at this brand new hotel in Clifton Park. Everything appeared new and very well maintained, rooms and lobby had exceptional amenities. The staff was incredibly informative, friendly, and were very accommodating by providing exceptional service when we made a request or two that we thought might seem unusual. Would certainly recommend this hotel, and personally would love to stay here again, especially to experience the live music, food, and drinks at their bistro. read more

No coffees but decaf in the room. Although they advertise a full breakfast .... There were no napkins, no utensils, two English muffins , three bagels, 10 fruit punches, 2 apples, 3 oranges and a few sugary cereals strewn about.....that's it. I'm not exaggerating. Also the coffee was scarce. More disgusting was the fact that the trash was not being emptied so people were leaving refuse on the tables. Oh we also found an old bandaid on our blanket and curtains were all ripped up in our room so we woke bright and early. read more

I've been coming here since 2022 and had no issues whatsoever. The seven bistro restaurant is amazing. The best food and prices in town. Park Manor Hotel employees were fantastic. I've been in every hotel in the area, including Clifton Park, and is hands down the best. The events that go on there awesome. read more

I arrived after a long drive to check in at 8:40PM on a regular weekday, and my room wasn't ready, I was told to wait 15 minutes in the lobby, and staff treated it as if this were an everyday thing and offered nothing by way of compensation for the inconvenience. If you book a Premier room, you should get a room when you check in--especially 4 and half hours after advertised the check-in time. read more

To say the least ... really the only good thing about this hotel that it was inexpensive...check in took a while..only one person working, especially for a busy weekend with a concert and racing happening that weekend. They announced there would be breakfast, the breakfast consisted of cereal with no bowls or spoons..half a gallon of milk just sitting on the counter, bagels on a paper plate, a container that looked to be butter that had been melted, cream cheese also in a plastic container, and no silverware. Definitely not a set up that you would see at a hotel. They had one drink vending machine that had Red Bull and Perrier, no bottled water of any sort. The pool was disgusting, hair floating on the surface of the water, and the water was very cloudy. They said the hotel was renovated in April of 2022..yeah no..maybe the lobby was but that's about it. We stayed 2 nights no one ever came to replenish towels, we had to go search, and our garbage can sat outside our door till we left. They offered room service but I think you had to go to the desk to order and pick up when ready. It was just a weird vibe but as I said at the beginning it was inexpensive. Will not be staying there again! read more

Worst check in hotel experience I've EVER experienced in my life. Girl in the front (think her name is Stephanie) needs to get fired for messing up royally huge, giving an attitude and yelling to an elderly GUEST for no reason, and providing completely inaccurate info and confusion. She told us multiple times we were not charged for the stay even though I showed her MULTIPLE RECEIPTS THAT SAY PAID prior to check in. she was wrong. Just so wrong, and I confirmed with hotels.com and the bank and they said we did already pay. So not sure where she was getting information from. Let's not forget that we had to move hotel rooms 4 times due to the hot tub not working/being dirty. We got so tired of switching rooms constantly and all I wanted to do was lay down after a long day so we asked to just switch to a regular queen room without tub because of the ridiculousness going on. Asked for a partial refund on that because that was the LEAST they could do after alll that bullshit which took 1-2 hours after arriving at the hotel check in and they didn't even provide that. Then when we moved to the regular queen room I thought it was finally a place I can just sit and relax but the bed fell over and became lob-sided after I barely sat on it...how is that even possible. On top of that the front desk lady charged us $125 and $88 hold for incidentals and explained everything poorly to the point it caused major confusion with hotels.com and caused another 3 hours on the phone to figure shit out. I will never be back and I hope no one ever chooses this "hotel" if you can even call it that. I came to the area for medical treatment and this place gave me even more stress and agitation and inhospitality that it wasn't even worth it to stay over. I'd rather spend more money at a holiday inn, La Quinta, or Hampton inn rather than deal with this shitshow. I'll be telling others about my horrid experience here and not to stay here. With all the maintenance issues and horrible management from the hotel everything took us about 5 hours from the moment we checked into the hotel and we had such a sour taste before even getting to our room. read more

Just spent the night....not even sure where to start with this comment! Employees here are not friendly. Had to pull teeth to get a few extra towels....Our room, the sink was clogged, toilet doesn't flush well, came to the top of the rim and then went down....the air conditioner runs every two minutes sometimes shuts right off other times runs for several minutes. Can hear the folks in the next room....the walls are that thin. Now to top it all off, noticed this morning that the blanket we have on the bed is dirty....looks like soda spilled on it and a few other spots that I don't even want to guess what they are. Never again....NEVER. AGAIN! read more

Bad service. It was clean enough. There are other options nearby at the same price that a much nicer.

This hotel is horrendous. They had a party in the reception area near the lobby and you can here the music and the base shaking the room violently at 11pm. The hotel (frat house) didn't care that half the floor was complaining and that we had a toddler trying to sleep. Why they put non-party guests right above the reception and the party guests elsewhere throughout the hotel gotta make you wonder. The following morning the general manager was apologetic and promised we'd be refunded and it turns out she LIED. Clifton Park needs to shut down this party house dump. read more

Wonderful Art Deco hotel in convenient location. Very large rooms, ample parking, friendly staff. Nearby restaurants and shopping. Great seasonal location for Saratoga and Lake George. Would definitely recommend. read more

Staff is amazing the hotel is disgusting. Over the room are filthy!!! Walk into a supposed clean room piss stains all over the holier and fecal matter in the toilet. Debris a lil over the room floors and looks like the tables haven't been wiped down in months! Avoid this place at all cost not worth the money! A super 8 motel is cleaner then this place read more

Where to begin? No WIFI. When I asked an employee all they said was "it's working properly" when indeed it wasn't. They have a vending machine in the lobby that contained 2 types of Red Bull and Perrier and one with snacks. There is a coffee and tea station that doesn't look like it's been cleaned in weeks. Breakfast service consisted of bagels, butter that looks like it had melted 5 times over, cream cheese, cereal, no bowls or spoons, a jug of milk just sitting on the counter and a basket of oranges. Apparently they didn't didn't serve breakfast due to an emergency. (Read past reviews). There was a dirty sock on the floor in our room. Clumps of hair floating in the pool that the water was a interesting color. Bathroom tile not clean and the towels were sparse. Decaf coffee only in the room. There was no information in the room about dining (or anything for that matter) or how to order room service or even a menu for the restaurant. On the upside the ice machine was awesome! Would I stay at this "boutique non chain hotel" again?? Hell no. read more

There is no pool. We booked this hotel solely for the pool. The manager was not helpful or sympathetic and offered no condolences- just blame that we didn't read the fine print that the pool was not listed under amenities. There are MANY photos of the pool and even their google profile says that they have one. If you're looking for a pool or even just kindness - don't go here. read more