They have a great company working in the facility helping the clients Isiabells Home Care Service…read moreis great

Okay so we moved Mom from the Santa Cruz area to here until we move to Catheys Valley or that…read morearea! There were super accommodating and the staff is very friendly and helpful! Has been a very good move!

This is one of the finest retirement homes I have ever been to. The rooms are very nice and roomy…read more The staff are very pleasant, helpful and very caring. Now this is where I would like to spend my final years.

Amy was super nice and very detailed oriented. We took our mini Aussie over to her home for a…read moremeet-and-greet with her dogs. After a couple hours they were friends Another plus .... she lives right by the vet in Escalon. We were not able to take our vacation due to health issues, so we had to cancel. In the future I wouldn't hesitate to leave our pets with Happy Dog Happy Home. She clearly loves animals and has a great set up in and outside for pet sitting!

Even though she was not able to help us, she was very kind and responded quickly. She was able to…read moremessage information and let us know when she was available for a call. My husband who is very picky was very impressed with her.

I made an appointment in 2021 to get a cyst looked at. the doctor was immediately very rude to me…read moreand didn't even examine me, never touched me. just sat in her chair and stared at me. she dismissed me and when I went to a follow up doctor elsewhere in 2024 they found the cyst had grown to the size of a golf ball and have had to deal with this as a much bigger issue because the doctor didn't do her job. I've been in so much pain and discomfort and it's been a frustrating experience in all.

I needed care and called hours ahead to find out what time they stopped taking walk ins, the…read moreemployees was very short and rude saying 4, I told her would it be ok since I would be off by 3:30 and my not make it sooner than 3:50 she did not respond. Once I was off from work I rushed there and got 5 till 4 and the employees with an annoyed look said "we stop at 4" I said it's 5 till and she responded depends on the provider you can go elsewhere . This facility should not be named patients first or they should have more empathetic employees with vocation

AMG in merced has moved next door to become Community Health Centers of America. I do not recommend…read moregoing there. I have been in pain for months and needed an MRI. I kept getting denied by my insurance. My insurance kept requesting more info for the MRI. The NP D. Huizar I had seen never called my insurance to do a Dr to Dr call to get my MRI approved. I went to the office twice when rejection letters from insurance were received. The letters specified the info they needed and for my medical office to call them. I even wrote up a list of meds and dates seen for my medical issue to help her when she was to speak to insurance. She still hasn't called and now insurance has cancelled all mri requests for my issue and I have to start all over again. The front office staff had a hard time scanning my documents to be put in my file, she wasn't loading pages correctly. This place is not worth going to.

I've been a patient for fifteen years more or less at atwater medical always been overcharged by…read morebilling always have to go Dana to be corrected now that she's gone the older women in billing won't look into it all she says if you don't pay I will send you to collections so rude my insurance has payed thousands of dollars to atwater medical and this is how I get treated.im a united states marine veteran

A Health Hazard Disguised as a Hospital…read more This was my first and only experience with Mercy Hospital under Dignity Health, and I can say without exaggeration that I would prefer to go to an unlicensed facility before returning here. My 75-year-old relative was admitted to the emergency department due to a mental health crisis. What we encountered was appalling: the room was filthy, littered with trash, floors unmopped, no bedding, walls stained, and an overwhelming stench filled the air. This was not an isolated issue--both rooms we were moved through were in similarly unsanitary condition. While the hospital often responds to public reviews citing privacy concerns, I found this ironic. As a licensed psychologist, I was shocked by the complete disregard for HIPAA. Conversations about treatment were held openly, with no effort to preserve the dignity or confidentiality of patients in crisis. I visited two different bathrooms on two different floors, and both reeked of urine. I'm not sure how a hospital could maintain a level of cleanliness worse than a gas station restroom, but somehow this facility managed it. Despite being cities away, I felt I had no choice but to remove my relative from their care. The conditions were simply unpalatable and not conducive to anyone's healing--particularly someone experiencing a mental health episode. *Highlights* (because credit is due): The security staff were very kind and helpful Phone calls were answered promptly Medical staff were personable and kind They showed compassion toward patients with mental health conditions However, compassion alone cannot make up for the deplorable conditions and lack of basic patient privacy. I sincerely hope Dignity Health re-evaluates the standard of care provided at this hospital--especially for vulnerable populations. "If you are ever in a crisis call 911 and ask for a different hospital intake."

Update for 10/16/2025 Discovered several lawsuits filed…read moreagainst Mercy Medical Center aka Dignity Health. Malicious unfounded accusations of vulgar language leveled against me leading to patient abandonment, breach of statutory obligations and denial of patient rights April 30, 2025. One snapshot of prior cases: 4. Local news: family pursuing legal action after an infant burned in Mercy Merced ER -- Merced Sun-Star covered a family that announced plans to sue following a serious burn to a baby who was treated at Mercy Medical Center in Merced. (Local civil claim / potential malpractice).