The physical therapy department is fantastic they know what they're doing and another great part of…read morethis facility is the activities run by Stephanie deandra and Angelina they make the day go by faster and funnier

The administrator has changed recently, but they have the same great staff that's been around for…read moreyears. Stephen the admin comes with experience and will take time to introduce himself and answer concerns. The building is older, but clean and well maintained. You actually see patients awake and out of their rooms. The surrounding area feels safe and parking is accessible. There's a certain stigma that surrounds nursing homes, but a short term stay with the right people can get your quality of life back. I just wanted to say thank you to everyone that worked with us.

My mother in law had to stay here for a while and it was not a good experience. Starter-, there is…read moreone Dr and he only comes on Tuesday's. When we finally met him, we told him about her heart condition and medication and we waved us off and said "I don't do cardiology." WTH? It was all worse from there on. We were given a "special"phone number for him, but it's disconnected. Supposedly there is a virtual Dr. but that Dr. also never responded. Now onto the food. Imagine you have to live here for 4+ straight weeks and the food is not good and cold. What a nightmare. Always lukewarm to cold. One night we were visiting, tacos were the meal. That might sound great but considering my MIL is hardly sitting up, taco guts were spilling all over her. Also keep in mind, these are not delicious street tacos but bland, tasteless no spice no salsa tacos. Come on, at least feed these people temperature appropriate, tasty food. She wasn't on a dietary restricted plan, but I imagine the dietary plan might have been "only cold, terrible food." Next complaint is Physical Therapy. Somehow the PT person is never there, or accidentally skipped us or any other excuse. And now a compliment to the nurses. Most of the nurses were great, friendly, helpful. Care quality with the nurses was typically pretty good. Another compliment was the transportation. Golden was ultimately chosen for the included transportation on her insurance. That was great. Transport took her back and forth to dialysis. The problem is, once she is back to the facility, all is terrible again. No PT, horrible cold food, no Dr. to speak of, and a roommate that blasts the volume on her TV. Dr. 1 star, food 1 star, PT 1 star, nurses 3 stars. It's sad and disappointing, especially the food situation. At least give these poor old folks decent food. Something could have been done better. Where the hell is the Dr. in this place?

If you've ever wondered what it's like to go to prison, go and stay at golden Merced care. Firstly,…read morethe photos on here are laughable. That nurses station is just one. The room pictured is accurate for only 30% of the rooms in the facility. The others are terribly old and shabby and they pack THREE people in the other 70%. Not one of the 3 TVs in our loved one's room works. Each morning, our loved one wakes at 6am (We sent our loved one there because we were promised PT 5x/week, OT 3-4x/week and speech therapy 2-3x/ week. The PT is mostly happening at that frequency but not the others). Despite waking at 6am, our loved one has to wait at least 3 hours before somebody will take her to the bathroom. Several of the staff have flat out said, "go in your diaper and we will change you when we have time" imagine being told that. While you're recovering from a stroke. Your life is cruising along fine then poof you have a strobe and end up with 1/2 of your body paralyzed and find yourself in a prison setting like this place. One of the roommates poops their diaper at least once a day and my loved one (and us on several occasions) gets to enjoy the aroma while waiting for staff to come and deal with it. 30 minutes at least. Our loved one has lost 16 pounds in a month of staying here. The food is simply shameful. Canned green beans, powdered eggs, "pudding" that looks like gel. This is not healthy food for people dealing with strokes, brain injuries and the like. We make and bring food often and it gets stolen if we leave it in her drawer (expensive protein bars and jerky, so don't tell me they were worried it was rotten) things get taken from her daily. Clothes, personal items, you name it. Everything she wears or has is covered with her name in sharpie. So she can't even enjoy comforts from home or they get stolen while she's at PT or taking one of the 2 showers a week they are given. The physical therapists are INCREDIBLE people and many on the nursing staff are as well. One male attendant coos creepily to our female loved one, "do you need me to check if your diaper is wet honey?" Pretty sure anyone would know if they've gone in their own diaper. The halls are jammed with people parked in wheelchairs in various states of consciousness. There're always one or two pleading or yelling loudly without any signs of concern from the staff. This is my first experience with a facility like this and I must say I'd rather die than stay in one if this is the standard. These people are being treated like subhumans. Its shameful. The owners should be deeply ashamed of themselves putting profit over our parents and grandparents.

We came here yesterday from 2pm-7:30pm after a boating accident with our 2 year old. Dr. Stark and…read moreAllie our nurse were both so professional & amazing. They took great care of our little girl and really advocated for her wellbeing and our overall experience. I am so grateful for the care we received by the staff, during what appeared to be a very busy day in the ER. Thank you guys so much for all you do!

Not good at all. Turns out I have hypothyroidism. I spent 5 hours there. My time was divided…read morebetween sitting in extremely uncomfortable chair and being led on hikes around the maze of back rooms for testing. I observed that this system is new to me. Telling patients to hike to tests rather than testing coming to sick people or offering transport. I was told that I need to get used to the system as it is. I saw caregivers scrambling to find an empty wheelchair and following occupied chairs in order to take the chair for someone else asap. The worst part though is being treated like a problem or number. I was seldom able to make eye contact with anyone. The young man who drew blood for lab did though. It was an oasis of humanity in a department seemingly run by droids. I got no answers. I got no help. After 5-6 hours it was almost dark. Another older lady who had come just after me, had to leave to drive back to Sonora. My sister and I had to leave because of the chairs and the oncoming darkness. We would have driven home after dark, even though that's not best for us, if they had allowed us to wait in our car. We both have phones and could easily receive a text. I was told that, "They won't do that." We finally had to give up and go home. I didn't receive any help from my usual doctor until 5 days later. I looked up my patient record on the Mercy site. The nurse charted that I was uncooperative and angry. I was angry. It's just left hanging, you know, the reasons that might be the case. I was told that my written lab and X-ray results wouldn't be given to me, since I was leaving without seeing a doctor. I wish I could have seen a doctor. Since no provision would be made for minimal comfort measures, I didn't fit in their system, therefore I was a troublemaker. I saw several other people who were injured, bleeding, writhing with pain, who waited with no attention, no ice pack, no wrap for bleeding wounds. One elderly woman who could not keep still was holding her obviously deformed and bleeding hand, sat alone for 15-20 minutes before the triage attendant brought an ice pack and towel. The woman was crying and so grateful. She was alone. The young woman who brought her left without a word. There were many there who seemed to need more urgent help than I did. I was very weak and needed help, as it turned out with good reason. I learned that I cannot ever expect to get care or help in that ED.

Very nice facility. Staff is nice. I definitely would be a patient here. People complain bout…read morenurses and staff . But when people have a million things to do. I'm sure it's hard to focus on one persons attention that they would receive at home . But they try their best.

My mother in law was just sent here for physical therapy after hip surgery . She is receiving…read moreinadequate care at this facility . 1- when letting staff know patient needs to use restroom it took over 2 hours for staff to finally show up to help patient to restroom 2- patient pushed button for staff and took over 30mins for staff to come check to see why button pushed 3- patient meals are below state standard especially for patient recovering from surgery this is considered the best in Merced but has a below standard rating by Medicare.gov

This is a 10 Star operation. I was discharged from the hospital on a Friday. On Saturday, RN…read moreHalpreet called and set up an appointment the next day, on a Sunday, to see me. Then on Tuesday I had my first physical Therapist, Brittany visit, then on Thursday I had Occasional Therapist, Edwin visit me. All 3 were compassionate, friendly, and very knowledgeable. What they have done for me has been unbelievable and greatly appreciated. I was even seen on Monday, a holiday!! What a shock. The service from Progressive Home Health care and these 3 people have put the word Extra into Extraordinary!! Thank you, Thank you. Stan Sogsti Lodi, Ca.

Nurse just showed up no call no appointments I just got out hospital because I suffered stroke…read more Nurse that was assigned to my case was rude and didn't call before showing up to my home. She rushed me when I could barely speak trying to get my words out. She forgot to bring paper work for my signature. She just wanted to get here have me sign papers and leave she didn't even stay here to help me. I would not recommend this home health care company. I had a bad experience with them.

Personally, I love the services they provide. There's a full staff, from nursing, social services,…read moreand transportation. The people who work there truly care for every person and give them the best attention necessary to avoid decline. My mother goes there and loves it. She always anticipates to go the following day. Definitely recommend it here.

Although I miss this place and the wonderful seniors that attended I hated the staff. Very…read moreunorganized. And treated employees super wrong. Fired with out telling them why. I would never recommend any family or friends ever going here

I've been there a few times...all nurse's were caring and kind to me. Of coarse some more than…read moreothers but no "bad" experience's.

ZERO STARS if I could. Avoid this place if you don't want surprised billing! Business manager…read moreenjoys her power to much and refused to adjust billing to the correct coding for my procedure even after my doctor acknowledged his mistake. Business manager told me over the phone is was insurance fraud if the coding was changed, but my insurance company confirmed with me that it can be changed without issue. This woman just refused to do it!! I do NOT recommend this place, take your health care another facility.

I can't thank Rachel enough. This has been a difficult time for myself, my family and my Mom…read more Rachel was always there for me, anytime day or night. She listened to my concerns and had a resolution that worked for everyone. The caregivers were great, and so good with my Mom. I don't know how I would have gotten through this without them! Thank you Rachel and Courtney too! You are truly angels!!

My Mom has been receiving home health care from Sequoia Home Health, Kris, the owner & RN is…read moreamazing, very caring & very nice. Linda the physical therapist is very caring & very nice as is Maty & is Foua the occupational therapist. Incredible, compassionate care! Many thanks!

I cannot thank Dr. Miyata enough for the care I received. I had been struggling with a chronic…read morewound for over two years that had formed a tunnel in my hip. Doctors at Sutter, Kaiser, and other practices refused to help and simply referred me to wound care. Dr. Miyata took my concerns seriously, quickly identified the root of the problem, and offered to help when no one else would. Dr. Miyata was thorough in explaining everything and made sure all of my questions were answered. My surgery was a success, and although a significant amount of tissue had to be removed, I had very little pain afterward. He checked in with me regularly to make sure my healing was progressing well, and I always felt supported throughout my recovery. I'm incredibly grateful for Dr. Miyata's skill, compassion, and willingness to help. I truly feel fortunate that he took my case. Thanks to his care, I finally have my quality of life back, and I would confidently recommend him to anyone needing surgery.

i would NEVER recommend seeing this so called doctor, especially if you're an elderly person. This…read moreman is extremely rude. cuts you off mid conversation and says he knows what you are about to say Thinks the patient with memory issues doesn't deserve a regular appointment where they feel comfortable and not rushed. When I was asked a question and it took me a few seconds to answer this man put his hand up and motioned hurry up. I hope and pray none of his patients are ever treated like this in the future. A friendly reminder bring a person with you to your appointments with him. I guarantee he would not have acted this way if i wasn't by myself

Merced, Ca Worst care unprofessional, little concern for…read morepatients well being. Patients aren't monitored or supervised when moving, when the patient falls it is the patients fault. Staff does not respond calls from the patients when asking for help. Or the patient in the other bed who is screaming for meds & help! Clothing mailed to the facility, have never been located. One shipment was sent 2 X, the other was sent once no one saw the packages! Even if you all and alert them packages are being sent, they have to look in the laundry room?? makes no sense if they weren't received? Theft. Might be better care sending your loved one to a dogging day care! pets never experience any bad treatment. They are cared for & taken care of, should be twice as good for a human being. These facilities are worthless, for the money they collect from insurance. Negligent

they are horrible they treat their workers with no respect and the residents they are very…read moreunprofessional with them they don't care for them they leave them falling and wet all day they don't treat anybody with respect so please stay away from this place it's very horrible