My mom has been at Golden Merced Care Center since November 2023. I really appreciate all the help…read morethey give my mom . She is well attended there 24 hours . That has became my moms home. I'm so thankful for all the staffs working there .

Please don't let the Google rating fool you. My partner was admitted here and did not stay long due…read moreto the conditions. The facility felt poorly maintained from the moment we arrived -- the entrance door was broken, the building smelled strongly and unpleasantly, and the rooms showed visible neglect, including holes in the walls. When I came to visit, I wasn't greeted by staff at the front desk. They simply stared at me and didn't ask for identification, my relation to the patient, or any questions at all. I was allowed to walk in without any security checks, which was very concerning. The foul odor continued throughout the main entrance and into my partner's room. He requested a transfer, but we were told the process would take a long time. Because of this, he had to leave against medical advice and was re-admitted to the hospital to restart the process. He was eventually advised to pursue home health care or another facility instead. Please don't let the Google rating mislead you -- our experience was extremely disappointing.

A Health Hazard Disguised as a Hospital…read more This was my first and only experience with Mercy Hospital under Dignity Health, and I can say without exaggeration that I would prefer to go to an unlicensed facility before returning here. My 75-year-old relative was admitted to the emergency department due to a mental health crisis. What we encountered was appalling: the room was filthy, littered with trash, floors unmopped, no bedding, walls stained, and an overwhelming stench filled the air. This was not an isolated issue--both rooms we were moved through were in similarly unsanitary condition. While the hospital often responds to public reviews citing privacy concerns, I found this ironic. As a licensed psychologist, I was shocked by the complete disregard for HIPAA. Conversations about treatment were held openly, with no effort to preserve the dignity or confidentiality of patients in crisis. I visited two different bathrooms on two different floors, and both reeked of urine. I'm not sure how a hospital could maintain a level of cleanliness worse than a gas station restroom, but somehow this facility managed it. Despite being cities away, I felt I had no choice but to remove my relative from their care. The conditions were simply unpalatable and not conducive to anyone's healing--particularly someone experiencing a mental health episode. *Highlights* (because credit is due): The security staff were very kind and helpful Phone calls were answered promptly Medical staff were personable and kind They showed compassion toward patients with mental health conditions However, compassion alone cannot make up for the deplorable conditions and lack of basic patient privacy. I sincerely hope Dignity Health re-evaluates the standard of care provided at this hospital--especially for vulnerable populations. "If you are ever in a crisis call 911 and ask for a different hospital intake."

Update for 10/16/2025 Discovered several lawsuits filed…read moreagainst Mercy Medical Center aka Dignity Health. Malicious unfounded accusations of vulgar language leveled against me leading to patient abandonment, breach of statutory obligations and denial of patient rights April 30, 2025. One snapshot of prior cases: 4. Local news: family pursuing legal action after an infant burned in Mercy Merced ER -- Merced Sun-Star covered a family that announced plans to sue following a serious burn to a baby who was treated at Mercy Medical Center in Merced. (Local civil claim / potential malpractice).

Very nice facility. Staff is nice. I definitely would be a patient here. People complain bout…read morenurses and staff . But when people have a million things to do. I'm sure it's hard to focus on one persons attention that they would receive at home . But they try their best.

My mother in law was just sent here for physical therapy after hip surgery . She is receiving…read moreinadequate care at this facility . 1- when letting staff know patient needs to use restroom it took over 2 hours for staff to finally show up to help patient to restroom 2- patient pushed button for staff and took over 30mins for staff to come check to see why button pushed 3- patient meals are below state standard especially for patient recovering from surgery this is considered the best in Merced but has a below standard rating by Medicare.gov

This is a 10 Star operation. I was discharged from the hospital on a Friday. On Saturday, RN…read moreHalpreet called and set up an appointment the next day, on a Sunday, to see me. Then on Tuesday I had my first physical Therapist, Brittany visit, then on Thursday I had Occasional Therapist, Edwin visit me. All 3 were compassionate, friendly, and very knowledgeable. What they have done for me has been unbelievable and greatly appreciated. I was even seen on Monday, a holiday!! What a shock. The service from Progressive Home Health care and these 3 people have put the word Extra into Extraordinary!! Thank you, Thank you. Stan Sogsti Lodi, Ca.

Nurse just showed up no call no appointments I just got out hospital because I suffered stroke…read more Nurse that was assigned to my case was rude and didn't call before showing up to my home. She rushed me when I could barely speak trying to get my words out. She forgot to bring paper work for my signature. She just wanted to get here have me sign papers and leave she didn't even stay here to help me. I would not recommend this home health care company. I had a bad experience with them.

Personally, I love the services they provide. There's a full staff, from nursing, social services,…read moreand transportation. The people who work there truly care for every person and give them the best attention necessary to avoid decline. My mother goes there and loves it. She always anticipates to go the following day. Definitely recommend it here.

Although I miss this place and the wonderful seniors that attended I hated the staff. Very…read moreunorganized. And treated employees super wrong. Fired with out telling them why. I would never recommend any family or friends ever going here

I've been there a few times...all nurse's were caring and kind to me. Of coarse some more than…read moreothers but no "bad" experience's.

ZERO STARS if I could. Avoid this place if you don't want surprised billing! Business manager…read moreenjoys her power to much and refused to adjust billing to the correct coding for my procedure even after my doctor acknowledged his mistake. Business manager told me over the phone is was insurance fraud if the coding was changed, but my insurance company confirmed with me that it can be changed without issue. This woman just refused to do it!! I do NOT recommend this place, take your health care another facility.

I can't thank Rachel enough. This has been a difficult time for myself, my family and my Mom…read more Rachel was always there for me, anytime day or night. She listened to my concerns and had a resolution that worked for everyone. The caregivers were great, and so good with my Mom. I don't know how I would have gotten through this without them! Thank you Rachel and Courtney too! You are truly angels!!

My Mom has been receiving home health care from Sequoia Home Health, Kris, the owner & RN is…read moreamazing, very caring & very nice. Linda the physical therapist is very caring & very nice as is Maty & is Foua the occupational therapist. Incredible, compassionate care! Many thanks!

Dr. Miyata performed my surgery recently. It was my first time having surgery and I was pretty…read moreapprehensive about the procedure. He was very professional and took time to explain the procedure in great detail. I appreciated that he answered all of my questions and even asked me if I had any last minute questions right before the surgery. My schedule has been crazy, but I appreciated how flexible Dr. Miyata and his staff were to help accommodate me. I'm very pleased with my outcome and would highly recommend him to others.

Office: Good parking, but the plaza is pretty old and smelly. The office itself is small and tight,…read morebut there is seating in the outside courtyard. There are 3 simple patient rooms and a bathroom that is pretty clean. This space needs an upgrade, but that is on the plaza owners. Appointments: Always on time. Waiting is about 10 minutes or less. Being seen is less than 5 minutes, but so thorough, straight to the point and informative. Doc listens and answers all questions. Front desk and assistants are very quick and straight forward with instructions and appointment set ups. I appreciate the efficiency of everything from the whole team. It helps planning my day after the appointment very easy. Doctor: Miyata is very experienced, skilled, professional, talented, caring. He went into the right profession. He gives the best advice for his clients. He makes sure he has an assistant with him at every appointment to keep everyone accountable. He is always on top of his appointments and does his best to give the smallest incision possible for better healing. Surgery experience: From start to finish, it was wonderful. I have done 2 in office and 1 with anesthesia. Doc explains everything in details, every step of what he is doing. During the surgery, you feel no pain. My healing journey was great with very little to no scar. Everyone's healing journey will be different though, depending on your health. Overall: I trust Miyata with all my surgeries. Get referred here.