I was fortunate to be able to have my father stay at Park Merced for assisted living when his…read moreAlzheimer's began to progress. The facility is clean and beautiful, with a very fresh and friendly atmosphere. He had his own room, which was airy and light. We were able to decorate the room with his own furniture and pictures, so that it still felt like his own space. There are plenty of engaging activities promoting a happy social life. The meals were tasty and nutritious and varied so as not to become monotonous. The real stars are the staff. Everyone working at Park Merced excelled in kindness, patience and professionalism. It takes a special person to have the patience to work with memory care residents and Park Merced's employees really excel. I would recommend this facility to anyone in need of a safe, clean, well-run facility for the care of their seniors.

I was in park Merced for over a month for rehab. it's not anywere near a rehab center. it's an old…read moreage facility where you go to die. I saw no art or dogs, no music or oth entertainment. The only thing good to say is the staff is very friendly and competent.

They have a great company working in the facility helping the clients Isiabells Home Care Service…read moreis great

Okay so we moved Mom from the Santa Cruz area to here until we move to Catheys Valley or that…read morearea! There were super accommodating and the staff is very friendly and helpful! Has been a very good move!

This is one of the finest retirement homes I have ever been to. The rooms are very nice and roomy…read more The staff are very pleasant, helpful and very caring. Now this is where I would like to spend my final years.

Amy was super nice and very detailed oriented. We took our mini Aussie over to her home for a…read moremeet-and-greet with her dogs. After a couple hours they were friends Another plus .... she lives right by the vet in Escalon. We were not able to take our vacation due to health issues, so we had to cancel. In the future I wouldn't hesitate to leave our pets with Happy Dog Happy Home. She clearly loves animals and has a great set up in and outside for pet sitting!

Even though she was not able to help us, she was very kind and responded quickly. She was able to…read moremessage information and let us know when she was available for a call. My husband who is very picky was very impressed with her.

We brought our daughter here a while ago and was very appreciative of how the nurse was gentle…read moretreating her. I was very thankful for their service then, but as of now it is a completely different experience. I think people should only come here for Urgent Care needs. DO NOT come here for a follow up appt. I showed up 15min early for a follow up and when they finally put me in a room, they let me sit there for over an hour. When I asked if they forgot I was there, an assistant replied, "no, she's running a little behind. There's one more patient before you." Maybe there's a reason they call us "patient". Me and the assistant get into an immature door opening/closing contest because I want them to know I'm in there and she doesn't want to be uncomfortable. To put the icing on the cake, she walks by and calls me some name in Spanish. Apparently, this is junior high. Real professional. Apart from the waiting and childish assistant, there was also the issue with inconsistent opinions. My first visit, the injury was deemed "superficial". My second visit, Catherine calls it "soft-tissue" damage. So which is it? Mind you, it's Catherine on both visits. Then, I have to fill out the FMLA paperwork FOR them and then they have the nerve to charge me $30. Catherine doesn't want to take the notes or another 5-10minutes to fill it out even though she's made me wait an hour.... You have to fill it out anyways, so why put it off?? Health services today seem to completely ignore the human element of each encounter. I feel like another animal through the processing plant. No respect for a person's time. No respect or listening ear for a person's life situations. I think Merced has this problem in general. Patients are overbooked and offices are operated like mills. If I make an appointment with my primary care doctor, I'm not seen for another month even in the case/risk of serious infection. I have to come to Urgent care to be seen for follow-ups that still make me wait. What was the argument against single-payer healthcare again??? Oh yea! Waitlists.... well since I'm waiting anyways, might as well be single-payer.

I made an appointment in 2021 to get a cyst looked at. the doctor was immediately very rude to me…read moreand didn't even examine me, never touched me. just sat in her chair and stared at me. she dismissed me and when I went to a follow up doctor elsewhere in 2024 they found the cyst had grown to the size of a golf ball and have had to deal with this as a much bigger issue because the doctor didn't do her job. I've been in so much pain and discomfort and it's been a frustrating experience in all.

AMG in merced has moved next door to become Community Health Centers of America. I do not recommend…read moregoing there. I have been in pain for months and needed an MRI. I kept getting denied by my insurance. My insurance kept requesting more info for the MRI. The NP D. Huizar I had seen never called my insurance to do a Dr to Dr call to get my MRI approved. I went to the office twice when rejection letters from insurance were received. The letters specified the info they needed and for my medical office to call them. I even wrote up a list of meds and dates seen for my medical issue to help her when she was to speak to insurance. She still hasn't called and now insurance has cancelled all mri requests for my issue and I have to start all over again. The front office staff had a hard time scanning my documents to be put in my file, she wasn't loading pages correctly. This place is not worth going to.

I've been a patient for fifteen years more or less at atwater medical always been overcharged by…read morebilling always have to go Dana to be corrected now that she's gone the older women in billing won't look into it all she says if you don't pay I will send you to collections so rude my insurance has payed thousands of dollars to atwater medical and this is how I get treated.im a united states marine veteran

I recently spent some time at Mercy medical center. One of their strengths is definitely their…read morenursing staff. The great majority of them are caring and professional. The one exception to that was a girl by the name of Bernice (a nurse). She seemed to have some sort of personality disorder. She had almost a frantic need for attention at times and seemed to have some serious control issues.

A Health Hazard Disguised as a Hospital…read more This was my first and only experience with Mercy Hospital under Dignity Health, and I can say without exaggeration that I would prefer to go to an unlicensed facility before returning here. My 75-year-old relative was admitted to the emergency department due to a mental health crisis. What we encountered was appalling: the room was filthy, littered with trash, floors unmopped, no bedding, walls stained, and an overwhelming stench filled the air. This was not an isolated issue--both rooms we were moved through were in similarly unsanitary condition. While the hospital often responds to public reviews citing privacy concerns, I found this ironic. As a licensed psychologist, I was shocked by the complete disregard for HIPAA. Conversations about treatment were held openly, with no effort to preserve the dignity or confidentiality of patients in crisis. I visited two different bathrooms on two different floors, and both reeked of urine. I'm not sure how a hospital could maintain a level of cleanliness worse than a gas station restroom, but somehow this facility managed it. Despite being cities away, I felt I had no choice but to remove my relative from their care. The conditions were simply unpalatable and not conducive to anyone's healing--particularly someone experiencing a mental health episode. *Highlights* (because credit is due): The security staff were very kind and helpful Phone calls were answered promptly Medical staff were personable and kind They showed compassion toward patients with mental health conditions However, compassion alone cannot make up for the deplorable conditions and lack of basic patient privacy. I sincerely hope Dignity Health re-evaluates the standard of care provided at this hospital--especially for vulnerable populations. "If you are ever in a crisis call 911 and ask for a different hospital intake."

I am super irritated that this is the second time the Hope Chest has been picky about what they…read morechose to accept as donations. I am not donating poor quality items. The items are in great to excellent shape. My first experience with them as far as donations was when I needed a couch to be picked up. I heard they would pick up items. When I called they gave me the third degree and acted like it had to be brand new for them to pick it up. My couch was perfectly fine to donate and the family who received it was more than happy. Because in the end, I told Hope Chest to just forget it! They obviously didn't want my donation. Well, today I called ahead of time and the person I talked to said, "Make sure you don't have a truck load of donations right before closing!" She didn't say anything about them not accepting toys of any kind. I would not have wasted a trip. I also agree with some of the other posts, their prices are pretty high for a thrift store. Yes, sometimes the manager will work with you. But I don't like to haggle. I would rather just see a good/fair price, pick it up and take it home. I also wish they would have student/teacher discount day like some of the other thrift stores have. It would be nice. :)

Just cruising by and was drawn in with a 50% off sign? And it was!…read more Cool second hand store that was packed both with goods and people. I wish I had more time to go through the whole thing slower but not today. The service was busy for sure being half off everything. Last words...saved for another day.