Nice place to live office and maintenance staff are very helpful ,grounds are kept up great…read moreneighbors

FANTASTIC place to live. I moved here and only planned on staying about a year or so, and just…read moremoved out after getting married and ended my almost-eight year stay at the Arts. Danielle and Kiana and their entire staff are awesome. Property is always clean, pool is great, and it's close enough to everything in Metairie (food, shopping, entertainment) but still quiet and out of the way of the hustle and bustle. Also only about a 10 minute drive to downtown New Orleans. My apt. was a one bedroom but VERY spacious, and included both a utility closet with a washer and dryer as well as a really large walk-in closet. The bedroom was the perfect size for a queen size bedroom set (a king would also fit!), and the bathroom was also more than big enough and also had a closet. I have no words to express how amazing the place is. If you are looking for an apartment in which to stay either temporarily or permanently, DO NOT make the mistake of just going with the "big name" apartment companies without stopping here.

i lived in Breakers for 7 years. so quiet and peaceful. Neighbors are respectful. The property…read moremanager is so kind. I never had an issue that wasn't addressed quickly. I am sad to leave to say the least. A wonderful place to live close by the city, 1-10 and West Esplande.

My husband and I just moved here from California and have been living here for three weeks and we…read moreare very impressed with the apartment, the neighbors, the management, the quietness of the area, the convenience to the freeway for my husband to get to work. The grounds are kept neat and clean and easy access to walk on the levee for exercise. The area is very well lit. It is well worth the money.

Crossroads Apartments is a beautiful place to live, the management staff is very friendly and…read moreaccommodating.

Although the rats, mice, cockroaches, and lizards that infiltrated the apartment incessantly were…read moredistressing, regardless of numerous visits by "pest control" who "filled holes" and left glue traps, Crossroads Apartments and 1st Lake Properties continued to disappoint well after move-out. The shabby and dated condition of the apartment, the exceptionally poor carpentry, and the trash and cigarette butt littered parking lots and stairwells can be overlooked, but I became apoplectic when my deposit refund was not only late but reduced by $622.75 for carpet replacement, blind replacement, "Dep Forfeitures", and photo documentation. My lease ended on August 10th, 2019, I am entitled to a refund or a notice of withholding with an itemized list within 30 days per The Rent Deposit Return Act, La. R. S. 9:3251. My check was dated September 20th, 2019 and the postage stamp shows it was mailed on the 26th of September, 2019. I assumed they would wait the entire 30 days to send it, but as the 30th day came and went, the office was contacted and they stated it had been sent on the 13th. Therefore, 1st Lake Properties did not withhold their legal responsibilities, which there are monetary penalties for, but also has questionable business ethics. Furthermore, when I moved in, the apartment had black stains in the carpet, that I removed myself, which leads me to question the legitimacy of this 504.89 dollar deduction. I literally left the carpet cleaner than it was when I moved in. The blinds, of shanty quality and with already broken pieces, fell from the bedroom window due to poor installation several times during my lease, which did cause some additional pieces to break, rendering that deduction as reasonable. I am unable to discern what exactly "Dep Forfeitures" are, but they amount to 100 dollars. Photo documentation, at $5, is peculiar, since most photos are stored digitally (like my photo documentation) and prints at Walgreens start around 23 cents. More on the property and community itself. Door knobs fall off, paint chips from the walls, the bathrooms have no ventilation and are of poor quality, the pantry door cannot stay on its track, I had to ask for a window screen (the one provided to me did not fit the window correctly, leaving a gap, and since there was already a pest problem, my window could not be left open), there was a large gap beneath the front door (again, critters could mosey in and out at any time) that I had to deal with myself, the doors inside the apartment cannot be closed all the way, the noise from I-10 is a nuisance, other tenants are oblivious to the fact there are others around them, and the air conditioning is terrible as it froze up unremittingly and is older than Medusa. The maintenance workers seem hardworking and clean up the trashed parking lots the best they can. Most office employees are subpar and I only ever had pleasant experiences with one of them. Finally, they wanted to increase the rent if I began a new lease, which I found to be both a laughable and money hungry move. Attached photos include the condition of the carpets and blinds before and after move-in, the gap beneath the door, the pest problem, and my dated documents. The images that have red circles are from move-in day. TL;DR Avoid Crossroads apartments and 1st Lake Properties due to the dreadful property itself and questionable business ethics.

A good value for a comfortable choice of apartments. Their lofts really utilize the space well.read more

The apartment are nice and updated,once the management change the apartments slowly going down.I'm…read morenot sure if Backgrounds are being done because the residents are Sketchy drugs being sold,fighting always going on.The grounds are not being kept up! Trash always on the ground smh.Residents keep they garbage by the front door for days.The parking is horrible.When you come home you don't know if you have somewhere to park.Other apartment complex park in our spaces The apartments don't Tow so make it to your apartment at a decent time.Residents keep the gate open with a brick all day.The property Manager don't care because the apartments are going down and they are really nice in the inside The gates are down all around the apartments so anyone can walk on the property.If you have a newborn please don't move here because the walls are thin and you hear everything.Residents don't pick up behind they dog. Grass fill with dog Poop the residents are trifflin.This just half of the problems

I have lived here three months and continue to enjoy living at Sailboat Bay apartments. It's in a…read morebeautiful area with great restaurants and a great view. The management is extremely responsive to any concerns that I have had. Attacking and fixing any issues that I've had immediately. I have nothing but praise and would recommend highly that you live here. Of course this is just my opinion and you need to find out for yourself.

I lived here with my girlfriend, dog, and cat. We had a one bedroom apartment that was spacious…read moreenough for the four of us. Everything worked perfectly. I actually never even had to put in a maintenance request so I cant attest to how responsive they are in that regard. However, that probably a good thing. Also, the maintenance staff is hard at work in the building every week day. They are very friendly and I imagine if I ever had an issue they would do a great job. The community feel of the complex was great. I liked all my neighbors. Our dogs all became friends (this is a great apartment if you are a pet owner). I'd often BBQ with neighbors at the community grill at the pool. Or one in the courtyard. I'd stay here for years if I wasn't heading back to Los Angeles. SAFE & SECURE. AFFORDABLE. SPACIOUS. BEAUTIFUL. A great experience all around. I don't think i've ever been so happy in an apartment. Thanks for everything Sailboat Bay!

‼ DO NOT MOVE HERE ‼ WORTH READING BEFORE LEASING‼…read more This has been the worst living experience! I've been a resident at Lost Bayou since April 2021, and have had issues with my apartment from the very beginning. They started small in comparison; not cleaned before move in, broken dishwasher, trouble opening front door. Then grew; lease renewed without notice, hot water stopped working, bathroom door stopped closing, etc. But this last issue was the LAST straw! I've been forced out of my apartment since November 20th, 2022, due to a leak in the bathroom. I called the number they have attached to Google, and was redirected at least 4 times before finally reaching their emergency operator. She told me she would contact maintenance and give me an update, which I never received. When I went back to check the apartment the following day (Nov 21st) nothing had been fixed. I went straight to Lost Bayou's leasing office and spoke with Ms. Jeannie ( who was there from Frenchman's Creek Apartments ) and informed her of what was going on. I also expressed my concerns about not feeling safe to stay in the apartment, but was told it was still inhabitable since the ceiling hadn't fallen yet. Despite the vent leaking over the toilet, soaking wet floor, stench, not knowing if/when the ceiling would fall, and water spots also appearing in the bedroom. I reiterated that I did not feel safe or comfortable staying in the apartment, and would continue staying with a family member until repairs were complete. Ms. Jeannie told me that she would have roofers assess & repair the roof, followed by sheetrock repair, and give me an update. I received a voicemail from Ms. Vicky on November 23rd, right before closing, claiming that the roof had been repaired and the sheetrock was scheduled to be repaired the following Monday (Nov. 28th). The office was closed by the time I received the voicemail and on Thanksgiving. I called back on Nov. 25th for an update and to see if the sheetrock could be rescheduled to an earlier date. No answer. I called again Nov. 26th, still no answer. That night, after work, I stopped to check the apartment myself. Not only had there not been any repairs, the ceiling had now caved in/fallen and the floor was still drenched in water! I contacted the emergency operator the following morning, and was told that maintenance would be sent. When I arrived back to my apartment on the 28th for an update, once again nothing had been repaired. I went to the office to speak to someone but no one was there. A nearby employee directed me to Frenchmen's Creek, where I spoke with Ms. Jeannie. I told her how the damage had worsened since we first spoke on the 21st, and there seemed to be no urgency or compassion towards my situation. At this point I had been out of my apartment for a week, with no estimate of when I'd be able to return, and rent was due in 3days. I was never offered prorated rent, or any other accommodation(s). When I requested to be moved to another apartment, she said she would reach out to her regional manager and give me an update (never received). When I called Lost Bayou the following morning (Nov. 29th 10:02am) for an update, Ms. Vicky answered. She was not aware of anything Ms. Jeannie and I discussed, but said she would reach out to her and let me know what the regional manager had decided. She also said that roofers would be sent out again and she'd call me with an update (never received). When I arrived to the office that evening (4:35pm) for an update, the roofers had just been sent & Ms. Vicky was just then sending someone inside the apartment to pick up the debris that had been left for days. Her excuse was their lack of personnel. When asked what Ms. Jeannie said about me being moved to another apartment, she said that she hadn't spoken with her. I expressed my concerns again about having to pay rent for an uninhabitable apartment; due to not being able to use the toilet, shower, or tub. I was told that it was my choice not to stay there, and I could take the option to not pay rent & face a judge. At this point, my only option was early lease termination. Which meant I'd be paying the end of November, December, and January's rent ($2,138+) for an apartment I couldn't even live in! Of course the "accommodations" came once I turned in my early termination notice (Nov. 30th) and began packing my apartment. The ceiling was FINALLY removed on December 2nd. On December 5th, I was called to tour another apartment; which was unfinished and drenched in cigarette stench & God knows what else. I haven't heard anything from management since then and the bathroom hasn't been touched since the 2nd; I'm glad I got out of this hell hole when I did. It's unfortunate that I had to pay for management's negligence and incompetence, currently seeking representation, but hopefully by reading this you will not go through the same!

Where do I even begin to start with this review there's just so much wrong in this place so it's…read moregonna be a long review! So to start this place wasn't so bad when Jessica was in the office she would get everything done quickly and professionally, whoever is in the office now is terrible and incompetent!!! We've called MULTIPLE times about roaches and gnats and they STILL haven't done anything!!! Also there were RATS here as well a few months back, this apartment is truly disgusting and outdated, they also went up on the rent at the beginning of covid for these shitty apartments, we had plans to move once our lease was up but unfortunately with the pandemic that didn't end up happening so now we're stuck here until the lease is up next year and it's miserable. ALSO our toilet wasn't flushing and we again called multiple times and the lady in the office literally told us it was a city problem so we suffered with this issue for over a month and called again to get any update on the city plumbing issue and she FINALLY sent a plumber out and he fixed the issue is less than 10 minutes so why did she never send a plumber to begin with???? this lady in the office lied to us and made us have toilet that barely flushed for over a month...there's also a rehab center on Wabash street and sketchy people are always hanging around and throwing trash and their plate lunches everywhere, maybe that's why there's so many's BUGS AND RATS!! Ugh please save your money and pick anywhere else but here if you're looking to move.

Keith and Soraya are the best . Soraya moved me in within 3 days with the help of Keith. They are…read moreamazing . They have the best personality in this world. I will definitely be staying here for a long time .

Quite possibly the worst experience I've ever had, roach infested. Awful neighbors. And very poor…read morequality. Lived here for 3 years had a new car that was hit & run twice (purposely parked in front of a security camera only to find out it did not work). People trying to open your door in the middle of the night or trying to lure you to the door to open multiple times. 2nd month of living here I witness physical fights outside. Moldy ceiling which was not properly repaired (leaked again after a month with even more mold). The gunshot through my ceiling was the final straw. DO NOT GIVE THESE PEOPLE YOUR BUSINESS.

I want to share my experience living in this apartment community, especially with the two female…read moremanagers who are currently running the office. Since they came in, the entire atmosphere and level of service have changed for the better. Anything I've ever needed--whether it was a repair, clarification, or help with a concern--has been taken care of quickly and without me having to chase anyone down. Before they arrived, I often felt like I had to constantly remind the office about maintenance requests or follow up multiple times. Now, I simply put in a request and it gets handled. It's refreshing to deal with managers who are attentive, professional, and genuinely care about the residents. They communicate clearly, follow through on what they say, and make sure things are done the right way. They have truly gone above and beyond for me, and I feel the difference every day. From the way they greet residents to the way they handle issues big or small, they bring a level of respect, efficiency, and kindness that is rare to find. Because of them, I feel valued and heard as a resident. Overall, I can honestly say the management team has transformed the experience of living here, and I'm extremely grateful for everything they do.

Kassandra Perrin and Ms.Angile was such a big help they made sure everything was perfect and made…read moresure we felt welcome.