Purchased another set of tires last year and just got a screw in one. Was able to take advantage…read moreof their free repair service! I figured I'd update my review because the purchase of the newest tires and this service visit were both good. It's invaluable to have free repairs and the other perks of buying from Dunn. Unless I find a killer deal elsewhere this will continue to be my go to tire shop.

Back at the beginning of December I went in to get a seasonal tire changeover. My appointment was…read moreat 4pm and I didn't get out until 6:15pm or so. Annoying but I understand they're busy at the end of the day when folks get out of work to take their car there. After leaving and driving all of 5 miles (and picking up my mom to go to a concert), my rear driver tire was flat. Pulled over and changed the tire. Already I planned on returning the next morning for a refund or some sort of compensation. At this point it was too late to go to the concert (also due to the fact that the appointment took over 2hrs) so we decide to go get dinner in east aurora. Hesitantly, I get on the 400 and after about 30 seconds of driving on the thruway, second flat tire, this time it was my rear passenger tire. Called roadside assistance and waited 2hrs on the side of the 400 at night in December. When roadside arrived, I realized my front passenger tire was also flat. Roadside took us back to the Union rd Dunn Tire location. Thank god the first tire went on a 30mph road and the second and third tires went while speeding up, not when I was at full speed. If I had been well on the thruway doing 70 and both tires went at once? Myself and my mother could have been seriously hurt or worse. The tires, upon closer inspection, were not attached to the wheels properly so when I turned my vehicle they started to slip off. Unbelievable negligence. I went in there the next morning and had the manager look at my car. He took it in and redid all of the tires as well as replaced the two rear tires. His explanation was that the valve stems were not replaced properly, which frankly I think is bullshit and I guess a better sounding excuse than "yeah my employee didn't properly install tires at a shop called dunn TIRE". He was apologetic and offered a full refund. I don't remember his name but he was good. Whoever worked on my vehicle should never touch one again, and after escalating this with a DM via email, I eventually stopped hearing back. I can't stress enough how much worse this could have been. Maybe this place shouldn't hire a bunch of 20 something year olds that skipped steps in their job bc they wanted to leave on time on a Friday night. Do not go to this location. It was my first time after only going to the McKinley pkwy location prior. Absolutely do not let those people do anything to your car.

Typically it's terrible news when you are told you need new tires. What fortune do I have to pay…read morefor tires and how much markup am I paying for you to handle this? Not the case here, with my experience, Josh was not only incredibly friendly but the service was exceptional. I don't look forward to the next fortune I have to lose, but I will be coming back here to give it to someone who at least cares about it.

I bought a 2011 Chevy Impala from Abbott motors in 2020 and it was nothing but reliable and I…read moreremember them getting everything together in a matter of days. Fast forward to June 6th 2026 and I bought a Chevy Malibu the staff Mike,Ray and Julie were nothing short of amazing they got me in a vehicle within 13 days of me blowing up the motor in my said Chevy Impala. I came in on May 30th and within 6 days they got me in a beautiful car that I can afford. Great job Abbott motors I will be buying my next vehicle there again.

First time customer, and I asked about getting a used tire (not exactly a big-time purchase)…read more But Joe treated me very well. He worked with us to get a used tire on the rim, balanced, and ready to go. He got the tire out of the car, and when it was done, he put a bag over it and placed it back in the car. Especially noteworthy was the initiative that he exercised in giving us the tire for free, only asking that we come back and purchase tires from them in the future. I appreciated the kindness and I will be back to purchase tires in the near future. As I said, wonderful initiative to build customer relationships without depending on manufacturer discounts. Great people and great service!

Great people - easy to work with. Knowledgeable. Quoted me hundreds of dollars less than one of the…read morebig franchises. Very fast work and great service. 10/10 recommend!!!!

Go anywhere else. I recommend Big D tire around the corner from this location…read more Had an absolutely horrid experience where I had to wait just under 2 hrs for a simple tire change. I was charged and discovered the tire hadn't never been changed. The nail was still in the tire! Took it back. The person I spoke to didn't seem surprised and didn't even ask to see it. They knew. I was asked if I wanted my money back plus a new tire. I turned it down. I no longer trust them. Took my car to Big D tire around the corner. Had the tire replaced in 15 minutes for 40$ less

Good service happy techs clean bathroom honest service coffee waiting room comfortable chairsread more

This place is top notch!!! Easy to get an appointment, really fast service. The employees and…read moremechanics are knowledgeable and professional. AMAZING CUSTOMER SERVICE!!! The bend over backward to please you. I wish I could give them 10 stars. Highly recommend!!!

Always friendly and very honest mechanics. Also does a through job. I take my car there for all…read moremaintenance issues.

Amazing service, had a nail in my tire and when all other places wanted me to buy 4 new tires Tread…read morewas honest and able to fix one. All my other tires are in great condition! Thank you for being honest, we need more businesses like this!

Found out that the Tread Cities offices on Genesee street and the other in Lockport are no longer…read morethere. Found another place to take care of my tires.

Extremely disappointing and insulting experience. I contacted Fox Tire in advance and gave them…read morefull details about my set of four Hankook iON EV winter tires, including the size, mileage, tread depth, condition, and no repairs. They told me they purchase used tires and that the range is typically $10-$80 per tire depending on condition and demand. After I brought the tires in, they offered only $10 per tire, then raised it to just $12.50 per tire. That is $50 total for four good-condition EV winter tires that originally cost around $1,000. The offer was ridiculously low and felt like a complete waste of my time. I would not recommend bringing used tires here unless you are ready to be lowballed.

absolutely awful service. Has anybody heard of two month old tires being bald because somebody hit…read moreyou two weeks ago ALL because you haven't gotten your car fixed because at the repair shop yet because the parts aren't in yet and it's still drivable. but yet I got four brand new tires two months ago and two of them are completely bald. They will do nothing to help me and/or warranty them out. Worst business I've ever done waste of money.

Always honest, great service. Happy to have these guys working on my vehicles anytime of year…read more You'll get the best diagnosis at Daves no question

I've been coming here for years and the work is always great and the owner is very honest and…read morereliable!