Quick maintenance and high quality apartments. Walls are thick, I barely hear my neighbors.read more

There are a few positives--the location is convenient, the remodeled appliances are nice, and the…read moremaintenance team has been consistently kind and helpful. Unfortunately, that's where the positives end. Management is not located on-site, which creates a major disconnect in communication. Information is often inconsistent, and community policies are not enforced. There is little to no oversight when it comes to amenities--people regularly use the gym and jacuzzi after hours, which leads to frequent noise disturbances for nearby units. On top of that, some members of the leasing team come across as defensive when concerns are raised instead of working toward a solution. It makes it difficult to feel heard as a resident. Overall, the lack of management presence and enforcement significantly impacts the quality of living here. I would not choose to live at another property managed by this company again.

The link below provides a small sample of what living in a non-top floor Harbor Lofts unit sounds…read morelike. The board/hoa conducted an in-unit test that sounded like this, in which they voted unanimously that this is completely normal noise to hear/live with (for clarity, the noise happening in these videos was from the residents of the unit above ours, the test was completed weeks prior). The videos are a bit shaky because their activities were causing our unit to shake (the testing activities shook our unit this way as well). Anyways, by the standards of the powers that be at this complex, this is totally normal noise/activity that all residents are expected to live with 24/7. https://drive.google.com/drive/folders/1hT7eBGBe04OBFh9wMPCDff5UBp0pBsnl

Living at Harbor Lofts has been fantastic! The units are modern with very high ceilings giving the…read morespaces an extra roomy feel. The amenities here are nice: 2 gas BBQ's, pool, spa, a gym and a nice large community patio area with chairs and tables. The place is kept up well and the community is very friendly and very pet friendly! The Board organizes events for the community to socialize. There's a weekly Farmer's Market on the street and tons of great restaurants, bars and breweries within walking distance. It's also great to be able to live walking distance to a Post Office, A UPOS store, A Fed Ex, A grocery store and a drug store. Love it!

Wonderful property! The leasing office staff are wonderful! The amenities are great and always…read moreclean! True luxury apartments! Conveniently located!

I've lived here for 5 years and continue to enjoy living here. The apartments inside are very…read morecomfortable to live in. It is conveniently walkable to Costco, Amazon fresh, and In N Out. Both Teaira and Brandon have been in the leasing office since I've moved in and they've been great and responsive. It's nice to go down and get free coffee in the leasing office and say hello.

Avignon was a wonderful place for my husband and I to start off our married life. We ended up…read morestaying for 5.5 years, and the overall experience has been very positive. The only reason we moved is because we needed to be closer to work. We were very sad to leave our little community! Avignon is not perfect, but the things that we had issues with were mainly out of the management's control. I will share my honest review below: Unit: The units are basic but overall updated. It had everything we needed and plenty of closet/storage space. The only issues we had were in the beginning with the kitchen sink and the internet. Our unit had some problems with the kitchen sink backing up, but maintenance fixed that quickly. Also, our unit for some reason had problems connecting to Spectrum. We had to have 5 different workers come in to inspect. Finally one worker said he knew about our specific unit and realized there was a broken outlet our internet was plugged into, so there was a second outlet it was supposed to be plugged into. Not sure if I'm explaining that right, but he had to drill holes into our wall to get the wire to go straight into the bedroom. But, no problems since then! Community: The community was pretty quiet and safe. There are kids who play outside during the summer, but they're not loud. Neighbors are friendly and keep to themselves. The addition of the small dog enclosure has been nice, and most owners are responsible. There are a handful who never clean up after their dogs, which is frustrating to see. But, the community is well-maintained generally. Parking: There is plenty of parking along Basque Ave. We've never had a problem finding parking, although there are occasionally events with the school or library, and then it is packed! But, this does not happen very often. The train track area can be a little sketchy at night, but the gates of the community keep trouble away most of the time. My husband's car has been broken into once before, so just keep any bags or belongings out of sight. As for the garage, the only frustrating thing has been sharing it with irresponsible neighbors. He has already moved out, but we had a garage neighbor who would never close his garage door, so I had my wedding decor and mementos stolen from my side of the garage! Very sad and frustrating, but it was out of our control. Laundry: Similar to the other complaints we have, some neighbors are just dirty or inconsiderate. For the first 5 years, we didn't really have any problems with the laundry room aside from the occasional broken machines or excessive pet hair in the machine. But lately, there has been a noticeable difference. The machines seem dirtier and smell, probably because someone didn't use enough detergent? There has also been a resident who leaves their clothes in the washing machine for 1-3 hours before moving it to the dryer, and then leaving it there for another 1-3 hours! I counted. Just one (maybe more) inconsiderate person that affected our quality of life. Maintenance does their best to keep things clean, but they can only do so much. Management: Matt is the nicest property manager! He is always quick to respond. He is also very understanding if you ever have problems you need to bring to his attention. He seems like he genuinely cares about his residents and always greets us warmly. We had no problems with our move-out inspection and getting our deposit back, too! Maintenance: Maintenance has always been great. There used to be a maintenance man that was AMAZING. He was so amazing that he got promoted and moved to another location, which was sad for us. The newer maintenance workers are also nice and quick, just not as quick as the first one. But, they've still been able to help us with anything we needed fixing or replacing. No complaints on this front! Overall, although there were a few frustrating aspects of Avignon, I feel that these are common issues that could arise in any complex as long as you live and share things with other people. It really depends on who is next to/near your unit. Again, we were very sad to leave, but Avignon will always have a special place in our heart!

We have lived at this complex for 6 years and enjoyed the community and the neighbors. We have a…read moregreat management team and they always take care of us and we appreciate Matt and the entire crew!

We have been living here for a month and have had multiple maintenance requests from how the…read moreprevious tenant left the apartment. Most recently, we had to get our refrigerator replaced because it was leaking. Jose let us know we would have to wait a few weeks to get a new one in. He called and said they had them in early and came that day to install! Jose and Arnulfo were WONDERFUL and so quick with the exchange. Jose even installed an ice maker before they brought it up because he remembered we had a problem with the other one that needed to be replaced :)

It's time to update my review since living here over a year now. I just renewed my lease and it is…read morean increase as you will find everywhere these days. Some things I have learned about the community that would be helpful are the following: If you rent an apartment with the outside patio facing a courtyard and are on a lower level be prepared for early wake up noise from the landscaping team, squirrels everywhere and skunks. Apparently this area has alot of skunk activity and though it is better than last year you will still wake up to that awful smell during the spring time if you have your windows and sliding door open and are on the ground floor. The AC units in the older buildings (I'm in the 297 building) are very loud where the newer ones (closest to Anaheim stadium) are smaller and more efficient and quieter. The older buildings are cheaper and most spacious - they were purchased by Irvine Company and were built by another builder - but you pay the price in utilities. My electric bill in a 2 bedroom last year was over $300 a month. I think next lease renewal I will move to the newer side of the complex for energy efficiency. They put in new smoke detectors this year that are so sensitive you can't get them to turn off for at least 15 minutes. You have to cook with both your AC fan and over the stove fan if you want them to not go off. The office has had a lot of turnover so I don't feel as connected here as I did in Irvine at both Promenade and Westview and emails aren't answered as efficiently but if you stop in they are very nice and helpful. It's just hard to get attached to one person since there is the turnover of staff. Maintenance is the best and I can't say enough about how efficient and caring they have been. The only complaint I have is that we don't have access to the AC filter as I have had in the other communities where you can just change your filter whenever you want (at Promenade you just put the old filter in the hallway and they bring you a new one). Parking is garage parking and is okay but neighbors aren't great. I parked in the wrong spot early on and instead of checking with the office my neighbor had me towed at a grand total of $300 and damage to my brand new electric vehicle. Not a good neighbor for sure. I would have just put a note on their window. EV chargers - the most are in building 297/291 garage. Amazon delivery is the best benefit here that you don't get anywhere else. They deliver packages directly to your door instead of the package lockers which is awesome to have when you live alone or can't lift something heavy. Very pet friendly, two dog parks kept pretty clean. Fireworks from Angel Stadium every Friday night during the season can be seen from the back parking lot. All in all, I'll stay here for a while but thought it would be helpful for others to have some information.

I love living here. The grounds and neighborhood are relatively peaceful. I love the facilities…read more The neighbors are friendly. I love how the complex is dog friendly. I hope I can stay here as long as I can.

Highland Pinetree is truly an amazing community. I've lived here for 2 years in both a 1 and 2…read morebedroom and always felt safe, never had a problem with insects, never had a problem with neighbors, and overall had all needs met by the amazing team. If you reach out to the office for ANYTHING, they are always eager to help. Our community director, Heather, is extremely helpful and always planning fun events/contests for residents! Everyone here is amazing and all deserves shoutouts. Edwin, Kathi, Valerie, Enrique, Sal, Angel, and MORE! Thank you for always being available for your residents and being willing to help at a moments notice. You never feel forgotten or pushed to the side here. If it weren't for outgrowing our apartment, we would've stayed here much longer. If you are considering Highland Pinetree, I highly recommend you take the leap and move to this amazing community! :)

I've had a really good experience living at The Pinnacle in Fullerton, and a huge part of that is…read morethe staff. A special shoutout to Jake Orlowski--he's been incredibly helpful whenever I call or need something done ,he's always one call away and makes everything completely stress-free. It's awesome having a management team that is actually responsive and easy to work with. Thanks, Jake! and all the pinnacle team for making my stay at the Pinnacle feel like Home.

Find somewhere else. Ive been here for 4 years and the increase the rent every year. Staff is over…read moreworked which makes them a little rude and hostile against tenants. Candie and Anthony are awesome though which is why we stayed for so long but I'm thinking this is our last year. Packages are stolen right from the package room and nothing is being done to solve the problem. I was told to pick up my packages RIGHT AWAY but literally picked up my packages a day later and it was gone. Pinnacle your residents deserve better

Another car stolen from the "secured" underground assigned parking! Still no help from the…read moreassociation. Do not pay for security and cameras every month they do no good.

I've been here for 5 years and I love love this place. I love my neighbors, love the area, and…read moreeverything else. This is a great quite place. I'm so mad it has so many bad reviews.

Honestly, I'm not sure why the other reviews are so bad, though I know the management did change…read moreshortly before I moved here. I love my apartment! I have been here a little over a year. They are renovating so if you move here you'll have nice floors, the best appliances (I'm not joking, I've never had a nicer dishwasher or washer/dryer in my life), and brand new bathroom. The manager is great, he's super responsive and they have gone above and beyond to make sure I'm happy and comfortable. There was an issue with a previous tenant in the building smoking, and they didn't hesitate to do what they could to fix the issue, and it's been solved! My utilities are low bc they cover most of them and it's the best bang for your buck in Fullerton. Yes, the building is old, but with the new upgrades being done, it's a non issue. Oh, and I haven't had a bug problem like the other people stated.

Absolutely love it here. I've been living at Amplifi since 2022, and it's been such a positive…read moreexperience. The leasing office team: Jennifer, Rosie, and Joaquin are always friendly, approachable, and genuinely helpful whenever I've needed anything. It really makes a difference when management is both professional and personable. Maintenance has been just as reliable. Jose, Francisco, and the rest of the team are consistently quick to respond and handle everything efficiently without cutting corners. Every morning, I see them out cleaning - scrubbing the grills, mopping the floors, and keeping the hallways looking and smelling fresh. That level of care doesn't go unnoticed. The community feels well-kept and comfortable, and the level of service from both the office and maintenance truly sets this place apart. I truly enjoy living here and would absolutely recommend it to anyone looking for a well-managed and cared-for community.

My family and I have lived at Amplifi Apartments for a year now and we just renewed our lease. From…read morethe very beginning, we've felt so welcomed by the staff. Rosie gave us a tour of all the spaces available, was incredibly helpful, and patient answering any questions we had. The entire process from start to finish went smoothly. Maintenance requests are done in a timely manner, which we appreciate tremendously. We're grateful for the storage spaces offered, the amazing amenities, and that it's dog friendly. Since living here, we've enjoyed the community events they host too such as taco night, pizza, and most recently they had a coffee/matcha cart. We've also utilized renting out the clubhouse for a joint birthday celebration. It's been such a joy living here and I hope we're able to stay for a long time. I highly recommend Amplifi if you're looking for a safe, gated community, that's beautiful, and close to downtown Fullerton.