Thank you Michelle of Goss Chevrolet! Michelle provided excellent, timely, and friendly service…read morewhen I needed help with my Suburban. The service center fixed my problem quickly and identified another dangerous issue that was under warranty. They shuttled my car from and to my place of work so I didn't have to take a day off. I will certainly make the trip up to Goss for service again!

Great garage and very friendly people. Had tires changed there and I was extremely satisfied. Will…read moredefinitely go back.

I just had the best car buying experience of my life. These people are wonderful. Jon, the owner is…read morethe nicest guy you will ever meet. When I talked to people in town and told them I needed a new car, many people recommended Barrette Ford. I am so glad I took their advice. I just picked up my car today and I am more than pleased with how pleasant and easy the transaction was. Jon took care of everything and even took care of some things I forgot to ask about. I will definitely buy another car here.

From the owner: New and Used vehicle sales, service, part and accessory sales. We are a 4th generation Ford…read moreDealership, the 2nd oldest in Vermont. We were established in 1922 and have been serving our community for over 100 years. Stop in for a visit sometime and see what small, hometown service is all about!

I was looking for a used car for some time. A friend told me about the APA and I used their guy…read more(Andrew) to examine a car I wanted. Thanks to Andrew I realized that the car the dealership is trying to sell me was fixed in a way it will look good but it was only cosmetic. Andrew told me about EZ (or Izzy) which is also an APA approved dealership. I heard about this place also from a friend but they didnt have the car I wanted. EZ told me to come have a look and guess what I found another car that suited (requirements and price). I had the car checked by Andrew and he noted a few things, EZ right away said that he will fix it and he did without changing the price, he did all the repair and sold me an amazing car. I highly recommend this place.

In the last 20 years or so I have purchased many Toyota's. I bought a new Sienna from White River…read moreToyota, at least 4 new (3 Prius, 1 Sienna) from Berlin City (NH), a used Sienna from Heritage, a used Corolla from Berlin City (VT) and now two cars from Handy. A new Prius Prime and a used RAV4. Up to 2010 Berlin City in NH was by far the easiest to work with and the best deals. Some people like car shopping and the whole experience where they believe they are making the best deal. Not me. I know what I want, I don't need to test drive it, I have no time for your BS. In the past only Berlin City would give firm trade offer and finalize a deal completely by phone or email. Then deliver the new car, pick up the trade and be done and gone in under 40 minutes. We once spent 3 hours at Heritage when we had already selected the desired used car from their website and had cash, so no financing required. Anyhow, I digress. In 2017 I had located a Prius Prime and secured a trade offer from Berlin City. I paid a deposit and then they were unable to obtain my desired car. I contacted Handy and shared the offer from Berlin City. They said we will match it and I was like, game on. I already knew if I tried Heritage, they would tell me to come in for a test drive and they would need to see the trade before committing. So I bought from Handy, September 2017. Then in March 2018 we wanted to trade our 2011 Sienna for a used RAV4 (2015-2016, low mileage). I downloaded Carfax, car gurus, autotrader, cars, edmunds and began the search. First up, Berlin City. They had an acceptable vehicle and offered $9,000 for the Sienna. The earth went on. I knew the "value" of the Sienna to be closer to $11,000 if I sold it and $10,000 if traded. My friends at Handy had a few used cars I liked and I told them I was trying to sell the Sienna for $10. They promptly offered 10, sight unseen and I was like, game on. After we had a deal in place, the windshield cracked. A big crack. I was pissed and assumed they would attempt to screw me by dropping the trade offer. They did not. There was no deduction at all. Color me happy. I'll be back.

TLDR: Handy Toyota told me they could provide me a new RAV4 Prime XSE with both a kick sensor and…read morehitch installed - the kick sensor would just be relocated, no worries. However, instead of relocating the kick sensor, they removed it and disposed of it. Now I'm out a kick sensor... and apparently they can't actually produce the car they sold me, one with both a kick sensor and hitch installed. In 2024 I was considering a new car, but only if it was the right one - information I shared with the sales person when I emailed to ask Handy Toyota if the kick sensor on the RAV4 Prime XSE worked with a hitch. Handy Toyota responded that "If you get the Toyota hitch they relocate the sensor so its nothing to worry about. Aftermarket ones wont do that." I relied on their expertise as a Toyota dealership to my own detriment, as it turns out this is NOT true. After some run around, and a complaint to the VT AGO CAP, asking them to show me where my kick sensor was now located, as I hadn't been able to work it since the hitch was installed, the General Manager of Handy Toyota acknowledged that the kick sensors "are not able to be relocated on the Rav 4 Prime" and that my kick sensor was "physically removed and disposed of at the time of the hitch installation." The only explanation I have received from Handy Toyota for why their sales person misrepresented the compatibility of the kick sensor and hitch on the 2024 RAV4 Prime XSE was that "the technology in these vehicles is complex and ever changing." It took Handy Toyota approximately six months to provide me this rationale. I have not received an explanation from Handy Toyota for why nobody reached out to me to confirm that I did not want my $340 kick sensor returned as I'd specifically requested the four blank lug nuts that my new locking ones were replacing. I paid for those, and I paid for my kick sensor. After sharing a draft of this review with Handy Toyota to contest, they made a limited offer to buy my car back; however, they still won't provide a replacement kick sensor (nor reimbursement, outside of the conditions they've stipulated) for the one they told me would be relocated, but instead was removed from my car. Handy Toyota will only provide a replacement kick sensor in conjunction with their removal of my hitch and returning my 2024 RAV4 Prime XSE to original stock as well as a refund for the hitch and installation labor determined by them, plus they'd pick up and drop off my car while leaving me with one of their loaners. I don't trust them and I won't have them work on my car, even if it means eating the costs and getting the work done elsewhere. If you are looking for Toyota sales or service, I recommend skipping this option.

A huge truck ran into me and Rick's did the body work (driver's side fender and headlight had to be…read morereplaced) Awesome job, great personalities and customer service and had to deal with PITA insurance company. Thanks Rick!! You saved the day.

Honest, to the point, treats every customer with respect. Best service in the north country.read more

Worst car dealer! They agreed with the price I asked and make me signed for credit check. They also…read moreasked me deposit $500. Then,they set the delivery date and told me to buy the insurance. I did everything. I came as appointment to possess the car, one seller (Marco Denommée) told me that they could not sell that car, I had to pay more to get it. It's really surprise me. Worst experience! Be careful! Ask them to give the paper with every detail before going to the finance office because they can tell lie. Isidore Fhima, second seller that I worked with, can tell lie with the reason that he doesn't have the memory, "I forget..." I didn't buy that car cause I'm afraid that they make me more problem in the future. Neither the director Jean Alloul nor Daniel Alloul answer my call and never call me back after this happened.

Best Car Dealer Ever! the chief mecanic took 20 minutes to reexplain my car to me, I was amazed…read more I had forgotten my sunglasses in my trade-in and my salesman offered to drop them off at my house, I was also amazed. I have already refered two of my friends who were very happy. In summary, this is my second car there and i highly reccomend Toyota Montreal-Nord to everyone. Thanks Pierre

My experience at Ocassion Dery was very good thanks to Rémi who is an excellent salesman and beyond…read morethat, a really nice person who is interested in helping find the right car for you. Rémi is patient and courteous as you go through the purchasing process. He takes the time to explain important car features that you may not be aware of otherwise. I also appreciated his honesty, as well as his allowing me the time to decide which car would suit my needs. I have purchased several cars in my life, but never have I had as nice and helpful a salesman as Rémi. I highly recommend your doing business with him, and the team at Dery Toyota!

From the owner: Concessionnaire Toyota de Saint-Jean-sur-Richelieu Le…read moreconcessionnaire branché La plus grande salle de montre de véhicule neuf de Saint-Jean-sur-Richelieu

Vimont Toyota Laval sold a used Demo car as new. On the contract, Vimont Toyota also declares the…read morecar as new. They claimed my credit was not good enough which is why they got a rate of 3.99% for me at RBC bank. I have an excellent credit score that goes between 710 to 720. The only reason why my credit score goes down is because of the credit checks. The dealer also Included the transport charges and other charges for a used Demo car. I tried to resolve with them amicably but the two Assistant Sale Manager (Real Tetreault and Hugo Lalonde). I spoke with treated me so badly. Real Tetreault said he order the car to be sold as new and he said he did not want to be mean. While he maintains a cold look and a condescending attitude. Hugo Lalonde called my witness  "Arrogant". My witness spoke on my behalf because I could not explain well. My witness asks why he insists a demo car is a new car. He also walked away disrespectfully from the meeting when I pointed out that calling my witness "Arrogant" is unkind and not nice. The sales Agent Sebastien Bouchard kept insisting that a demo car is a new car and never took responsibility for the misled misrepresentation of calling a Demo car a new car on my contract. The accessories on the car are used accessories and were not my choice since Sebastien Bouchard claimed is mandatory and is written on the website that is sold with the car. The Sales agent kept telling me and my witness that a Demo car of 3367KM is a new car. The $2000 I negotiated with the Sales Agent Sebastian Bouchard to remove from the sale price. He never removed it from the final sales price on the contract. The General Sales Director is horrible. His name is Frederic Clermont. He hang up the phone on me and he would not let me talk and explain how badly I was treated by his other employees. It took a couple of back and forth tweets with Toyota Canada before he felt is necessary to call me. He called and his call did not last 3 minutes, He hang up... Instead of putting me on Toyota Finance at a lower rate, they went to cut the deal with the bank and put me on a higher rate with RBC. They make me lose the loyalty of 0.5% with Toyota Canada. Plus Real Tereault lied to Toyota Canada that my credit score isn't that good that is why they put me in the bank. I have a credit score that ranges from 710 to 720. They sold a demo car at a retail price, and did not remove the $2000 I negotiated, plus, on the contract they never indicate is a demo car, they wrote is a New car. The transport charges and PDI charges were all added to the transaction. I will run from dealing with this car dealer in the future. They are not approachable and trustworthy after you sign the contract. They will treat you like a piece of trash. They also wanted to sell me a remote starter and Toyota App for over $1000. Note the remote starter came with the car, and the Toyota App is free of charge for the next year or more. The dealership treated me in a very bad way after signing the contract, The Assistant Sale Managers are the worse. I will never deal with this dealership again. They feel happy ripping me off..

Since moving to Laval I wanted to try out the local Toyota dealership. I was able to quickly get an…read moreappointment for an oil change. I was greeted by a very friendly staff member who directed me to the tech advisor. Nice guy trying to do his job but oh boy....I mentioned it was my first time and that I was coming from Spinelli Pointe Claire and it seems that was his cue to try to sell me every possible service. I just wanted an oil change lol. I know they have a job to do but I felt like it was fire at will. On top of that I found their prices not competitive at all. Compared to my local garage, it was down right highway robbery. Sorry guys but it was my first and last time. I'll support my corner garage guy from now on.