Fast and did what he said he would do! Was prompt, efficient and clean. Would recommend for your…read morefireplace needs.

Chris is super. On time. Efficient and very knowledgeable. He solved my problem in no time. Highly…read morerecommend!

Great communication. Friendly and knowledgeable staff…read more Very competitive pricing. The crew was very detail oriented and took great care in replacing the refractory panels in my 25 year old fireplace. Now it's like I have a brand new fireplace. I'm very pleased and will use their services exclusively in the future.

Got in quickly. Did a great job! Jay was professional and careful. Cindy was easy to work eith.read more

Very happy with the service - did all of the things you expect:…read more1. Communicate well 2. Show up on time 3. Efficient and complete work 4. Estimate and price matched Extremely happy with their work!

Mark came out and sweeped/cleaned my fireplace, he was really nice and professional, did excellent…read morework and was reasonably priced. I would definitely use him again and highly recommend hiring him.

Very disappointing experience. It has been over a month since I first contacted HBR, and I am still…read morewaiting for a basic estimate. Throughout the process, I received multiple commitments on timing that were not met, and many messages and follow-up requests went unanswered. Communication remained inconsistent even after the owner became involved. I understand that schedules can be busy, but clear communication and follow-through are essential. Unfortunately, that was not my experience. When a company cannot reliably provide an estimate or respond to basic inquiries, it raises concerns about how they would manage a larger project. There are many quality contractors who value their customers' time and work hard to earn their business. Based on my experience, HBR did not meet those expectations.

when you book with Kim on the phone ask for Vince he has such a positive friendly attitude…read moreexcellent young man to work with the first time he came He was very careful to be clean and not make a mess mHe covered our fireplace with plastic sheeting, etc We had one mild communication misunderstanding as I was expecting them to go all the way to the top of our approx 25 foot tall chimney so without hesitation Kim sent Vince back out to do it again at no extra charge He did it again using six or seven extension rods to go all the way to the top of our chimney and I'm glad he did because there was definitely more soot up higher! I highly recommend HBR. they are fantastic and wonderful people to work with!

Today was our 4th annual chimney service with this company. We burn a decent amount of firewood…read moreeach winter. Luke provides a level of quality, honest work, which is rare in my experiences.

Hands down the best in the Metroplex. Luke Sullivan knows his stuff and gives you his very best…read morediagnosis for what is best for your chimney and more.

Very professional, gave us some tips and appreciated his knowledge. I would definitely hire again!read more

Great job and hard worker, you will be impressed with the finished product. I only give 4 stars…read morebecause of the up charge on supplies I was charged 85$ for 10 pound of reflective glass that I found on Amazon for 27$ I will say all of the supply cost was extremely inflated so that part wasn't good which can be fixed on his end in the future. Whats harder to be fixed is a bad job or sloppy work and that isn't a problem as his work is good. Overall I'm satisfied just a little salty about being overcharged for, stones, ceramics etc... P.s Alexander's customer service isn't very good. Even though I put 4 stars he took it upon himself to send me an almost condescending text. 4 stars is very good considering the amount I overpaid for supplies. Yes you should get the best deals for your customers. Also messaging me after business hours very unprofessional.

We had our chimney cleaned and they recommended that we spend $850.00 for a chemical clean, $850.00…read moreto repair a chimney crown, and $350.00 to replace the chimney cap. Seemed a little price so I called around for a second opinion and was able to get the chimney chemically cleaned for $399.00. He said the crown was not in need a repaired and the cap was fine too. When he observed the chimney, he could not believe we had it swept 2 weeks ago.

I got in touch with Rich at Right Way Chimney via Yelp, here and he was prompt to get back to me…read moreand schedule an appointment. He was on time and explained everything as he cleaned and inspected our chimney. He was also extremely careful to keep his working area covered, which was of course appreciated. The quote for the work was right on target and a great value. I definitely recommend him. I'll certainly be calling on Right Way Chimney when it's time for another chimney cleaning!

Kevin and Karen just removed five of the cutest (and noisiest) little raccoons and their momma from…read moreour chimney and then installed a screened cap. Theirs is a professionally executed operation from start to finish. I would have not had a second thought if they arrived w/o face coverings but out of an obvious commitment to the peace of mind and welfare of their clients they wore face masks. Their attention to the protection of property as they set up access to the chimney through the fireplace could not have been any more fastidious. Very impressive. Every aspect of their attention to and execution of the job was A+. As I can no longer use a ladder to get up to see how much tree trash is on our steel roofed patio cover I asked Kevin to tell me. He said a good bit but if you'll give me a hose I'll clear it for you which he did. And not just that but the entire side of the back roof! Service does not get any better than this.

$301 for 15 minutes work unclogging a dryer vent. This is more than a lawyer charges for a hour…read moreconsult!! Avoid these people.