I came here to get a scalp treatment and had a terrible experience. I paid $100 for someone to…read morespray essential oils on my hair and to wash my hair for a so-called "scalp" treatment. The lady who did my hair was also very unprofessional. She literally sprayed the essential oils onto my eyes and let the liquid drip into my eyes and didn't bother covering them. Also, when she was shampooing my hair while I was still seated in my chair, she got the shampoo into my eyes and it BURNED my eyes. She let me go to the restroom to rinse them out and finally put a visor on my forehead to prevent any more shampoo (or any liquid) to get in my eyes. However, I felt that she should have gave me this at the very beginning. Also, during the time I was there, they did not explain to me the whole treatment process due to the language barrier (since most spoke Korean only and little English). They kept trying to get me to buy their products and to come back once every 3 weeks for this scalp treatment. I understand that English is not their first language but they did not take the effort to explain to me what was wrong with my scalp or why I should come back. Lastly, after the lady styled my hair, my hair was already oily and hard so I had to go back to my hotel and wash it again. Overall, I DO NOT recommend coming here for a scalp treatment.

terrible terrible terrible haircut!!! I told them exactly what I wanted and they did not listen at…read moreall. I'm so disappointed. they could not speak English and i could not understand them at all. in addition, one lady was very harsh when dealing with the hair and when she was drying it with a blow dryer she repeatedly blew the hair forwards so that it kept whacking me straight in the face. She was using her hands to help dry the hair (?) and thus kept hitting me in the ear. so unprofessional. never coming back again! I advise everybody to stay away from here unless you want to leave looking like a troll.

Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

The therapy staff was friendly and did a nice job. I got multiple facials (hydroderms) here at…read moreSpavia, however didn't see results that were advertised by staff. The facial itself felt great, the waiting room was nice and quiet. There was one day where the women's dressing area smelled of sewer which was unsettling before going into a spa experience. It was after this that I decided to cancel my membership. Reaching out to the site, there was a requirement that I had to stay a member for a certain amount of months before canceling, so I did. They made it more difficult than a gym membership to cancel. I wanted to share with others: USE your credits otherwise they're gone once you terminate contract. I was a couple of days out of my canceled contract and lost that previous months unused credit. The company's main focus is to gain memberships and require you stay there for so many months without the option of canceling when you want. Therapy staff was nice. It is the business that deserves 1 star.

We came here to get hair cut ‍ My wife just did short hair and they did such a good job!…read more We came here 20 mins earlier than the appointment yet still they did it right at that time! Friendly and welcoming environment! Love the puppy there as well! We had a good time! Cheers

Wow! The customer service here was the best I've ever received! I found out about this place…read morethrough a TikTok and decided to give it a try for a Japanese Straightening Perm. Upon arrival, I was greeted by the lovely & welcoming owner and a cute dog roaming around. There was also Christmas music playing and coffee/tea. My hair was washed and then I had quick consultation where I was given honest suggestions. Since my hair was bleached within a year, they suggested that I go about with the permanent straightening only for the top of my head which was primarily virgin/healthy hair. Then, they would do a Keratin treatment for the bottom half. I was quoted a discount since it was my first time, so the whole treatment was $350 + tip which is about what I expected. The entire process took 3 hours. I was given snacks and water, and Richard was so personable. He didn't speak much English but we even communicated through an app on his phone! The photo is after my first wash and brushing through. Though it's not completely straight, the frizz is all gone! I'm hoping it stays like this, and I'm excited to get the full straightening perm next time. I will definitely be returning here and letting my friends know about this place. Thank you Richard, Suri, and Florinda (apologies if I misspelled your name)!

Diana is my hair artist and displays her talents every single visit…read more Nice calm music playing in the background and everyone gets their hair washed which is included in the haircut fees. Very professional and efficient and that's why MUSE is my haircut destination! Thanks Diana!

I asked for a short wolfcut/ mullet, and that is not what I got at all. I ended up with stick…read morestraight hair that is closer to a bob. There was also no heat protection for all of the heat that was put on my head. The people there were nice, and maybe they work better with longer hair, but I would not recommend this for someone who wants even a slightly more alternative style. I deeply regret my visit.

My hair has never looked better or healthier. I had a Master level stylist who showed me how to…read morestyle and care for my hair properly. For years I thought I had straight hair. Then with the help of my stylist, she recommended some amazing products that they sell in-house. The customer service was phenomenal too... immediately upon walking in, I was greeted and offered something to drink. It's a wonderful little shop that has a boutique-type atmosphere. I would highly recommend getting a Master stylist for anyone who struggles with their hair and doesn't know how to fix it or what to do about it.

I've been waiting for WEEKS for my Saturday appointment with a master stylist. I work full time, go…read moreto school, and I'm the primary caretaker for my 84 year old mother. Saturdays are the only opportunity I have to get personal things done. And of course their Saturdays are booked weeks in advance. They reached out to me four days before my appointment and tell me the stylist is not going to be at the salon on Saturday and they cannot accommodate my appointment. If it was some kind of emergency I would 100% understand but clearly it wasn't because they said the stylist was opening her Thursday schedule and they could move me to Thursday instead. Really disappointed and I feel like it was beyond unprofessional.

This was my second visit at Nayoung's salon, and I cannot recommend them enough. I had Richard who…read morewas so kind and patient with me. He did a wonderful job on my hair giving me exactly what I was looking for! Richard also provided the most voluminous blowout and careful attention to detail. I'm absolutely in love with the results!

Had a very lovely experience getting a haircut. Very attentive and detailed in cutting it to my…read morerequest.

I dunno about this place. I got the anti hair loss treatment. It was really quite pricey…read more They started with taking a video wand and showing me where I had some spots of less hair growth. Which I already knew about. Then they put some stuff in my hair and massaged. It was a really good massage and the room is nice. There was a red light therapy thing but it wasn't working. And another light thing but that also wasn't working. But overall- it was very expensive for what it was and i think I'd rather jsut get a full body massage for same price.

Forget having to travel all the way to Korea (like we see influencers do) to provide an…read moreunforgettable experience to your scalp and become more knowledgeable on how to take care of it. Now with their newest location opening on Forest Ln, there's not really an excuse for you not to book with their state of the art professionals. My experience with Paula was top notch and I would recommend everyone to book with her! Not only do they do scalp treatments but they also do facials. Recently dyed your hair? No worries! They got you :) my hair has never felt this healthy and my scalp got a detox of a lifetime.

Tram is amazing! Not only did she nail the color, trim, and style, but her vibe is so chill and…read morefun. She made the whole experience so easy and enjoyable. Love my hair and can't wait to see her again!

Lynn is amazing I've been going to her for over a year now she's literally the best haircut and…read moreblowout in town