I couldn't be happier with the quality of work and service! I don't know why we waited so long to…read morehave a custom window seat cushion made. Jim's passion for his art shows through in his work. He suggested if enough fabric was left after the cushion was made that he also make a large bolster pillow. I took Jim's advice and am happy I did. The cushion and bolster soften up the entire room and bring it together. He is friendly, professional and a joy to work with. I will be recommending him without hesitation. If you are looking for custom upholstery don't look any further!

My mother gave me an antique settee years ago, which was covered in red velvet. The wood had been…read morestained a dark black, and several pieces of the wood detailing were missing. I contacted Jim, spoke with him about my vision for the piece, and they came and picked the settee up. Six weeks later I had the settee back. It is absolutely beautiful. He refinished the wood working, replaced the lost pieces of wood, and recovered it in the material I had supplied. It doesn't even look like the same piece of furniture. I love it. Especially now that my mother recently passed away. Jim is an artist! I couldn't be happier.

We called Pender's to examine several antique pieces that had been damaged in moving. He had been…read morehighly recommended to us. He came promptly, repaired some pieces on site, carried some pieces back to office for work and gave valuable advice on care of our antiques. His office gave us a quote which was fair and proved accurate. We were vary pleased with repair work which was done in a timely manner. David is very knowledgable and a great resource. Highly recommended.

Great help! Too expensive for me, but wonderful selection of upholstery. Mr Pender spent his own…read more time helping me to choose and explaining ratings. Much appreciated.. Good parking, help getting pieces in and out. Nice place. Nice people. Relaxed vibe.

They did a great job. It just took a little longer anticipated…read more I was able to change the look of my furniture for the cost of buying one piece. Thanks Abraham

They did a great job with antique chairs I wanted recovered. It was a reasonable turnaround time,…read moreabout three weeks and a very reasonable price. Mr. Zaga was also very nice to work with. I would highly recommend!

TAKE MY ADVICE AND DON'T USE THIS VENDOR. THE QUALITY OF THE WORK WAS AWFUL AND THEY ARE DISHONEST…read more I took them to small claims court and the judge ordered them to pay me $500. They didn't pay and are now in violation of a court order. I brought in three upholstered chairs and a sofa to be recovered, based on a referral and Yelp. One of the chairs was returned and curved piece of wood that formed the leg and the chair fell off the first time I tried to pick it up to move it. The the cover for the back was crooked and Raphael said he didn't know how to fix it. I got out some pins and showed him how it could be done. He took it to fix it and I haven't seen it since. The fabric around that arm was puckered, but he used so much glue to reattach it I'm afraid the if I try to have the wood removed it will destroy the chair. I had 2 other upholstered chairs. First the back covers were to small, then they were too big, then they were different lengths. The biggest problem was the sofa. Thsere were numerous problems. Every time I pointed out a problem Rafael would say, "That's a problem and it should be fixed." The cushions hung out 4" beyond the frame and beige zippers were used with dark grey fabric. He explained that the overhand happened because the stuffing should have been replaced. I told him that since I'm not a professional, I took his word for what was causing the problem. I asked why the people working on the piece hadn't told me about this problem, because if they had I would have immediately authorized them to replace the foam. He said some of the people who do the work are better than others, and my work had been done by the less competent people. I asked if he could have the better qualified people redo the work. He said this was not possible because the more competent people wouldn't work on jobs that other people had not done properly. I asked if this meant that the furniture would be given back to the people who had already worked on my furniture, and he said, "yes". I then asked why they would do a better job this time and he had no answer. It didn't make sense to me that if the people who had messed up the job originally would magically do a better job now. No answer. During this period, I had numerous conversations with his customer service person. Almost every time I called her, she told me that she understood my problem but couldn't reach the boss who would make the decision. She also told me that I was a patient, reasonable person and she was sorry she couldn't help me better. Eventually, in November, the customer service person told me that the boss had agreed that he pay for me to have the piece recovered some place else. At this point I had to buy new fabric and find another company to do the work. Once the work was complete, I submitted copies of the invoices for the fabric and the work and followed up with 2 calls last week. NO RESPONSE. By the dates on the emails, you can see this continued for over 5 months. I AM TRYING TO TAKE THEM TO SMALL CLAIMS COURT, BUT THEY ARE IGNORING SUBPOENAS. I AM OUT AMOST $3,000.

AFC Upholstery was the worst decorating experience I've ever had, and I'm an old hat at this! On…read moreJanuary 29th, I brought in two couch seat cushions I wanted to be copied and five pillows. I wanted to have my beach cottage ready for the summer. I was told it would be 4 - 6 weeks. I called weekly after that. Excuse after excuse. I also brought in an authentic mid- centry setee on February 4th. Again I was told it would be 4 - 6 weeks. This week, I picked up both on October 4th. I was working with Tom. He has now retired, my guess, after all his screwups. Once I picked up my orders, Cindy was now in charge and could find my settee and fabric. That took another couple of weeks. I had to send pictures. Cindy didn't want to attach blame, but I was totally screwed. Not only did I call, but I also went in. Tom would tell me I was next. I asked Cindy was the only January or February order, and she said I was by far the last one received. I'm a nice person. I keep playing over and over again what I did to piss Tom off. Then I realized it was b/c I WAS nice, and he could get away with me. I didn't want to be firm for fear they would screw me over. Who knew, being nice did exactly what I was trying to avoid! Maybe it will be better with Cindy, but I have no intention of giving them any more of my business!

A year ago my wife and I were at the Raleigh market and she fell in love with this table. She…read moretalked about it for a year. It was one of the first things we purchased after moving out of our apartment and into our home. The staff was friendly and very helpful when deciding on colors and seats. They were able to squeeze us in for a quick delivery. We highly recommend!!

I just got my custom office furniture yesterday. It is even better than I dreamed. I sketched a…read moredrawing for what I needed and they created it exactly as I envisioned it. I have other pieces from Rustic Restorations, a dining table, chairs, China hutch, bar stools. I love the solid wood creations. Thanks to Chad and Phil for helping me through the process. The best craftsmanship and customer service! They can create most anything! If you need solid wood furniture this is the place to go!

Stacy Williams has upholstered so many beautiful pieces of furniture for us, and I recommend their…read morebusiness to all my friends. Truly appreciate the professional service and quality work they do.

This is truly a great company. We just had our son's headboard reupholstered and we were wow'd by…read morethe perfection of the work they presented us. They picked up the headboard and delivered it. The crew were super nice and very professional. We recommend this company to anyone looking for a job well done. Pricing is very affordable as well. Congratulations on a job well done!!!

I had a zipper replaced on my purse I was so excited about the work it was perfect and the person…read morethat did the job was very pleasent I have his card and would recomend him to all my friends and family. That purse was a gift from my son so it means a lot to me. I couldn't say enough nice things about this business, my husband needs his seat in his truck done is thinking of having him do it. I am so sorry I did not get his name. I definitely would recomend this company.

upholstery, I do not recommend this company because of how long it took and being overcharged,…read morethere was one excuse after another.

I came across Pancho's carpet cleaning a while back & finally booked an appointment to get the…read morecarpet cleaned in several rooms as well as my ottoman. Pancho scheduled a time to come out based upon my availability and let me know when he was on the way. Pancho came with another employee which helped make the process go faster. The carpet and ottoman cleaning were reasonably priced. They did a great job cleaning my carpet & ottoman. I would use their service again.

I reached out to the business about a quote for an area rug to be cleaned for a new move. When…read morecompleted I asked how long a rug should take to dry. He said 4 hours or so. After 7 hours the rug was still wet and it looked dirtier than before it was cleaned. I was concerned and reached out and sent a photo asking if it was unusual to still be wet and discolored. He said the rug was very dirty and he did the best he could. The rug was not that dirty and I have photos of it beforehand for comparison. I asked if this could be rectified and never received a response. I am now going to have to hire someone else to fix my rug.