Kent was so wonderful to work with! I always gravitate towards local repair men vs big companies…read more Kent was knowledgeable, very reasonably priced, and I enjoyed chatting with him. He lives in town and has been doing sewer/drain repairs for many years, he's seen everything! Give him a call!

Nathan did a great job! Highly recommend them. Reasonable price. Another company could not clear my…read moredrain. He got it done quickly

I would like to thank Rooter-Matic and specifically Nathan for the outstanding work performed at my…read moreresidence on 4/16/2024. In addition to being very respectful, he greatly exceeded expectations with his knowledge and work ethic. A 5+ review. Thanks again Nathan! Mike Thomas, Pekin IL.

We've used this plumbing company for years at both our previous home and our current home, and they…read morehave consistently exceeded our expectations. From routine plumbing repairs to more involved projects, they've always been professional, knowledgeable, and dependable. Chris was just out today and as always arrived on time, clearly explained the issue and the available options (including the budget friendly ones), and completes the work with great attention to detail. It's hard to find a company that's both honest and reliable, but they've earned our trust time and time again. We never feel pressured into unnecessary repairs, and the quality of their work has always been excellent. It's reassuring to have a plumbing company we can count on whenever we need them. We highly recommend them to anyone looking for skilled, trustworthy, and friendly plumbers. They've definitely earned our business for years to come!

My wife called this company for service and I guess got no quote for price. I asked for a simple…read moredrain cleaning of a single drain from a clean out in a full height basement. They offered a discount but charged $500 for 15 minutes of work. Other companies offered the same service for $99. My recommendation is use another company as this company is incredibly overpriced.

What a team! My husband and I have nothing but wonderful things to say. They've been helping us…read moremaintain our septic for fifteen years or so. I called on Gulliford to help us with a different property, and not only was the problem magically fixed, but I was shown every detail of how it was fixed, . This is the company you want on your team.

These guys made an appointment, and gave a rough estimate to pump my septic. They called to change…read morethe appointment after running late, and gave us a new time. They were late again, and showed up near the end of the day. After looking for the tank, he said he would need the camera that was on the other truck. Since the work day would be over when he got back it would be $150 an hour for overtime. If we wanted them to come back Monday (it was Friday ) then there was no charge for the looking they had done. If not, it was $90. I called the office to try and figure out why I was going to have to let my drains keep backing up, or pay $150 an hour, when the issue was the guys were horribly late and didn't bring their tools. The guy in the office was nice, but unhelpful. He described it as a unique situation with stuff under the ground in the yard making it hard to find my tank, and suggested I get someone with a backhoe. I had someone else come out with a metal poker and a tape measure and mark the tank off in less than half an hour, and charge me $25.

I was told by TLC to have a plumber check for leaks around my drains because of drain flies…read more Quality Plumbing found the problem right away--the seal on my stool was leaking. He had the tools and parts to fix it right away! So far I haven't seen any drain flies. The bill was very reasonable.

I called with a simple plumbing issue, and without asking me any questions to further elucidate the…read moreproblem, they said they couldn't help me and referred me to a septic and sewer company, who came out and removed hair from a few drains. I ended up paying $560 to have hair removed from drains, which a plumber certainly could have fixed for far less money. Quality plumbing should not assume the general public has plumbing knowledge, and instead ask them a few questions before referring them to a company that charges more than twice as much.

We previously hired Pierson Plumbing to come out and move Adrian that was in the middle of our…read morebasement floor into the utility closet so that we could put down carpet. They were reasonably priced. I found them very competitive other places, but the difference was the price was a bit lower, and the customer service aspect was incredible. I love that they get along so well with my husband and he really enjoys when they come out to work because he gets to talk shop with them. Are you just have them come out for another project that I'm so excited to get started because I know the work will be incredible

I highly recommend Pierson Plumbing to anyone who needs…read moreprofessional work at a good price. I don't usually write reviews but the people at Pierson are top notch in my book. If we need plumbers in the future we'll call Pierson Plumbing first.

Had sewer issues that the first service could not fix without putting in a cleaning trap at an…read moreastronomical price. I called A&B and they sent Brendan. In a little over an hour he fixed the issue. Brendan was great...kind..helpful and gave me tips on maintaining the line. That says to me they care about their customers. The office staff (I cannot remember her name) , was very kind and reassuring. She also gave me a senior citizen discount. This service saved me thousands of dollars and I will always use them in the future. I was happy I got to talk to the owner to express my gratitude. He was a very nice guy. Fantastic company!

Service done on clean out Guy came out last week when toilet overflowed. I need an invoice on this…read more It was done at 7201 N Lakeside ct

Dustin Leverenz inspected the HVAC equipment in my recent's purchased condo today and gave me very…read moregood information. He was very polite and knowledgeable and answered many questions about my 21 year old system. He did not try to sell me anything. The service call was $89.95. His manner and professionalism did sell me on his company which I plan to use in the future. Thank you for a positive experience.

Update to November 20 review November 21, 2025…read moreToday I was contacted by Brandon at Mike Williams who said they wanted to make things right. He asked me what I thought was a fair price for the service and I named an amount that was in line with the typical prices I found during my internet searches. Without argument he agreed immediately and refunded me everything over that amount. A very substantial refund. Brandon was very nice and very helpful. It took a while and a lot of effort to reach the right person but Mike Williams made things right.