Kuddos from one industry professional to another. It was pleasure working with Adam on a very…read moredifficult Real Estate transaction - title issues, permits, etc. Adam helped me navigate all this including permit issues with the city and got me to the closing table. Thank you!!!

We had a deeply disappointing experience with Josh Rudin, an agent with The Firm Mortgage / Firm…read moreBrokerage. Adam is the broker, Josh and his team--who act as property managers, selling agents, and investors--sold us a property for over $800,000 that, after purchase, turned out to have a significant amount of unpermitted work. Shockingly, the property's value prior to renovations was under $300,000, and none of the extensive, unpermitted modifications were disclosed during the sale. Even more concerning, this was the agent's own property, got work done with unlicensed agents and denied ownership. The unpermitted work is not just a minor issue--it will cost over $100,000 to bring the home up to code. When we raised these serious concerns, neither Josh nor anyone from The Firm Brokerage took responsibility or even responded. As licensed real estate professionals, we expected transparency, accountability, and ethical conduct--especially when an agent is selling a home they personally own. Unfortunately, that was not the case here. Based on our experience, we cannot recommend Josh Rudin or The Firm Brokerage. I would highly recommend to not do any business with them.

Anthony was the best from start to finish. We cannot recommend him highly enough. He is…read moreknowledgeable, courteous, and efficient. He definitely knows his job and does it well!

I called to interview him regarding listing my Palm Desert home... a full week passed before he…read morereturned my call, asking if I was still looking for an agent. Really? A little too late! I listed with Traci Sadler/Windmere Realtor, sold my home in two days at full price!

Christine is exactly what I wanted in a realtor. She has excellent attention to detail and…read morecommunication skills which we really appreciated coming from out of state. Christine is a great listener, understanding the kind of home we wanted. She helped us find the perfect place for us and negotiate all the details/deadlines. Her knowledge of the market is fantastic! I found her off a yelp review so I wanted to leave one assuring potential clients she is the real deal!

I found Christine on Yelp and so happy I did! We live in OC and were looking for a short term…read morerental in Palm Springs. We appreciated her honesty and patience. We waited till the right property came along. We recently closed and she is a true professional. She stayed on top of everything and made the process painless. Great communicator, I highly recommend!

In August we were referred to Niko Esposito of the Paul Kaplan group as we were searching for a…read morehome in the Palm Springs area. We were relocating from another state, and before we ever reached California, Niko was generous with important information for us to consider. As one would imagine, we had many questions about how to proceed and where to look. When we met up at our hotel in Rancho Mirage, Niko listened to our proposals and discussed our views for over an hour. Then we struck out for the most likely areas where we could see homes in our price range. Throughout the day, we visited homes and got to know the area thanks to Niko's expertise. When a realtor is as personable, knowledgeable and as natural an educator as Niko, it is a unique experience. She has never missed a beat when addressing our questions. Her responses to sudden questions have been prompt and extremely helpful. The escrow and closing process occurred remotely and they were smoothly managed by the CV Escrow company. We wholeheartedly recommend Niko Esposito because with her capable and professional guidance, we were able to close on our new house early in September and we are now very happily settling in this week.

I'll change my rating on this business if I can reach them.. been trying both by phone and email…read morefor a few days with no results. Left messages both times. The phone as of today goes straight to voicemail, had a few questions regarding some property we've planning on buying in the Palm Springs area and wanted Paul Kaplan group to represent us in a fiduciary capacity to ensure us getting the best deal as we are paying cash. I'll try another realtor in Palm Springs today.

A hard pass if you need a HOA management company. Do your homework before engaging this firm to…read moremanage your HOA. The firm does not have the HOA and owners as their best interest.

Wow. What to say about MaryEllen Hill. Well, to start with, know that the employees who work there…read morebreak the law. Straight up. And they are well aware of it. If they can steal your money, they will. I'll say a few things for potential renters below, but potential owners seeking a management company, I urge you to please consider using a more ethical company. If they can rip off renters with ease, they will certainly try to rip you off too. You should be concerned about a company that always has locked doors and can't accept certified mail. It is very difficult to serve them court papers. That is exactly why they do that. Their COVID excuse is bs. Look, I'm a pretty conservative guy and really try to give businesses and employees the benefit of the doubt. Buyer beware. These guys are really something else. If you assert your rights, they will be vindictive. Owners: During my year lease, they knowingly tolerated repeated police activity at my home without any assistance. I made a poor decision in joining a lease with someone I shouldn't have, but they couldn't bother to ask the owner to consider resigning the lease without that person on it. Fentanyl and methamphetamine use? Arrests? They don't care. Repeated overdoses? Don't care. Obvious disturbances to the neighbors with video showing it? Nope. The police suggested that most landlords are very willing to help in such situations. Not these folks. Renters: If you haven't signed a lease yet, DON'T. Don't be fooled by Shelley who will likely show you the property. She is in the same mold as the owner Cindy - unethical. If you have signed a lease, when it is time to get your security deposit back, write them on the 22nd day after the lease ends and inquire about the status of the return. They have 21 days to put it in the mail, but won't send it until you contact them. Contacting the landlord is the first remedy under CA law if they fail to send on time. I unfortunately waited 28 days and then they finally put it in the mail. They (very very) slow-walked repairing the heat during the winter for an entire month. We got a credit for those days about a month after it was fixed. Expect to be charged for any repairs needed to the property, even ones you didn't cause. Put absolutely everything on the move-in sheet. Small nail holes, small marks on the carpet, problems with hinges, old toilet seat that's a little loose, etc. I suspect they make up bogus receipts and charges from handymen that are literally their family members. Very hard to dispute. Look, even if you know they broke the law, it is a major headache to serve them court papers and fight with them. They are professional criminals. Don't reward these people with your business.

Darci not only met but exceeded our expectations when handling the recent sale of our home. She is…read moreefficient, personable, and sincerely interested in making the experience of selling property as pain free as possible.

This review is LONG overdue! Darci came recommended to me by my mom after she helped her purchase…read morea second home in Palm Desert. I have long loved the area and have stayed in lots of homes on vacation, but I did not know exactly where I wanted to be. After seeing how dedicated Darci was to helping my mom find her house, I was excited to work with her for my own. My mom has not bought a home for over 35 years and was relatively new to the process since it had been so long. Like my mom, we were buying from a different city and that can be tricky when you don't drive past a spot everyday. Darci was so patient with us both and so knowledgeable about all the areas in Palm Desert, Palm Springs and Rancho Mirage. She was able to find us a property within 5 minutes driving distance of my mom's place, with a pool, no HOA and with mature landscaping! Darci is a great negotiator and was able to get us the home at the price we wanted, all while making a friend of the seller. The best part about working with Darci Hope and her team is how quick they are to respond. In this market, homes go so fast! She was able to get us in for a showing asap and wrote an offer for us the same day. I truly believe that is what sealed the deal for us on getting our perfect vacation home!! I can't believe how lucky we are and now that things are cooling off, I can't wait to sit in my pool for the holidays!! Thank you, Darci and team!!

For 2nd time went to the office to report a person who is living and renting cross street from my…read morehouse, the guy breaking into my garage and I see him walking away from my property. Making a report police and let them know the type of people you guys are renting !!! The police is aways asking for proves they got it and do anything, now came here and they send me back home saying call the police ! The money you need for that people is renting is already causing to our neighborhood unsafe situations for our kids and Family!!!

Be careful with your post move in and pre move out inspections -- this company wants to screw you…read moreon the security deposit refunds. They took more than half of the deposit for ridiculous charges like replacing blinds, carpet, smoke detectors, and soap dispensers. They also raise your rent after the first year. Avoid this corporate landlord

These people are very professional and responsive. They have been managing my vacation rental for…read more3 years without any issues. Guests who stay there also rate Ryson Vacations highly. Would definitely recommend!

We have a couple of Airbnb properties that we manage ourselves, but our property in the Palm…read moreSprings area seemed too far for us to manage to our standards. I wanted to hire the best and decided on Ryson. Jason and Ryan are incredibly hard working. Sometimes I send emails in the middle of the night and feel bad because I know they will still respond quickly. Yes, they have a pre-set onboarding process, but I found it to be very professional. I wanted to open at lighting speed because I had been delayed so long with the pool construction. I bought a lot of things that just weren't needed like duvet covers that weren't white or pillow cases that were special and only in a set of two and those had to go. That was disappointing, but we didn't want sheets in the photos that were impossible to replace. It's better to have things done perfectly so your first guests will be 10 star happy and ours were. The consistent comments I get from guests are that the management company is quick to respond and resolve problems. From their website identify their properties and look at the reviews there and on Airbnb. Many of the comments will not only compliment the house, but also Ryson typically it's related to communication, problem resolution or cleanliness. I've had pool issues and after many months of dead ends, they helped me get to the bottom of the problem. With our city getting serious about neighbor complaints, I'm not worried because I know Ryson will be on top of it. We had one group during Cochella that was playing meditation music so loud that I got a call from the neighbors in the middle of the night. Ryan let them know that they would be out there right away and if he could hear the music from the exterior of the home he would immediately terminate the stay if the guests didn't comply. They were also protective to ensure the safety of their cleaning staff. It cost me money, but I respect that. If staff are treated well, they will take care of the home well. No management company is perfect. It's a demanding job with lot of surprises every day. We look at the house as a business. It doesn't have to be my way, it just needs to be safe, beautiful, professionally managed and provide our guests with a great experience. Read the reviews here: Panoramic Mountain View Desert Hot Springs on Airbnb