When you are searching for an assisted living or memory care location for your loved one, trust me…read moreNOT ALL are the same and sadly many will promise things they cannot and do not deliver! We are so lucky to have found The Abbey at Westminster Place. While some may say it is too pricy or only consider price when looking that the care is all the same. THAT IS SO FAR FROM WHAT I HAVE EXPERIENCED PREVIOUSLY!!! The Abbey is worth every penny! So far, I visit my father with a smile each day rather than worrying what "problem" or lack of care I would discover. The Abbey follows follow protocols, are professional and compassionate, are willing to work with family members to address requests or concerns, have safety procedures in place to ensure your loved ones safety, kind staff who truly enjoy working there (that is hard to find), and most of all acknowledges when the ball was dropped and willing to make changes when necessary. Tameka (Wellness Director) truly listens to your concerns and requests and creates a care plan to best assist your loved one. If you a concern, she is quick to investigate and get back to you. Rukayat (AL Director) is truly compassionate and is so kind during her assessment of your loved one. While she needs to do an assessment to recommend the best fit for your loved one, she does NOT demoralize your loved one! Jill and Norma (Activities Directors) put together a wonderful calendar of events that my father truly enjoys! Raquel (Move In Coordinator) assisted me throughout the move in process and followed through after to make sure everything needed was completed. Ashley (front desk receptionist) allows greets me with a smile and ready to answer my questions and get me answers as I learn the ropes. No place is perfect but The Abbey checks so many boxes which were not provided at our previous location. Most of all, both my father and I enjoy just being part of this community! The level of activities and healthy yummy food here at The Abbey is amazing!!! Each activity I have been to, I see the staff engaging with the residents and the staff leading the activity excited to be there and offer this for the residents! My dad's bubbly spirit has returned after moving to The Abbey! The care staff whom I have seen are ready to help you and point you in the right direction if they cannot. They truly enjoy their job and helping their residents! The administration attend many events and know the residents. The are professional and polite. Sadly many assisted living and memory care facilities take advantage of the elderly who are the most vulnerable and silence their voice or twist events and then blame on the residents lack of memory! Remember most of all, no location is perfect but what I have seen in these past weeks, The Abbey at Westminster Place is BY FAR superior and I look forward to attending the activities which truly occur when they are stated and well attended. The residents I have met so far at The Abbey, greet me with a smile and often ask me to join them or sit down and chat with them. They truly look happy. If you are need for an independent, assisted living or memory care facility, please consider contacting The Abbey at Westminster Place. Renee will be happy to give you a tour and answer your questions.

Making the decision to leave your home and go to somewhere that has the environment and amenities…read moreyou need is no small thing. Selecting The Abbey at Westminster in Houston was a wonderful choice for me. Although you may not be in this area, look at the description of this place for comparison wherever u are. There are several layouts here. I chose one bedroom with 1 & 1/2 baths. Closet is huge. Living area while not what I used to have is lovely and ample. Food that is always an issue is wonderful. There are choices for all meals, substitutions are available, special dietary needs are accommodated and Chef will work with anyone. T he only drawback is that you are likely to gain a bit of weight mostly because the desserts are fantastic. One of the things that mattered to me was how to maintain my physical shape at my age. The exercise choices are unbelievable and will suit whatever you need. There is also Hydrotherapy included in the monthly rent. It's rare to have it and helps me so much. You will have to look up what it is. The moving in process has been as good as it can be. Staff have been so accommodating in this very difficult process. Also, must mention that the other residents here have been kind and welcoming. They all seem to relate to how hard it is to make such an enormous change in these later years. Good luck to whoever is reading this. Life can still be good!

Great staff Very clean well organised place!…read moreHad my grandfather here for over 2 years!

Beautiful brand new facility that is truly focused on the care of its residents. My father has been…read morethere about two months and they have done an outstanding job managing his medical needs and ensuring his safety. They are very easy to work with and it is evident that they care about their residents and their families!!

From the owner: Nestled in the peaceful surroundings of Katy, Cypress, Bridgeland, and Cy-Fair, Texas, SilverCrest…read moreAssisted Living and Memory Care offers new standards of excellence for senior assisted living facilities and memory care facilities. Trained associates are always nearby to cater to the specific needs of every resident, ensuring a comfortable and stress-free lifestyle. Our spacious, modern, amenity-filled apartments are designed for independent senior living and memory care support. They provide comfort, safety, and convenience. Discover the joy of aging gracefully at SilverCrest, where you can live your best life with personalized care and a vibrant community. Call for your tour today.

We have been Erickson priority list members for two years and have spent a considerable amount of…read moretime at Eagles Trace prior to our planned move into Hummingbird Square. Our experience has been a solid 10 with every aspect of the community, and we wouldn't necessarily qualify as easy to please. The grounds and buildings are immaculate, staff in all areas are friendly and accommodating, and the food in all dining venues is consistently restaurant quality with incredible variety. Residents are genuinely enjoying their retirement here and there is a relaxed, friendly culture. There is an impressive range of activities, classes, interest groups and entertainment. Having spent a 40-yr career in healthcare, I asked to tour the assisted living, memory care and skilled nursing units. All reflected high quality care in immaculately clean, homelike surroundings. As long term care goes, this is as good as it gets (as a former nursing home administrator and director of nursing service, I'm in a position to assess this accurately). We researched life plan communities for several yrs and are satisfied that we made the best choice, as more than 20k other Erickson residents have done across the US.

They don't care what the residents want. They just say WE'll LOOK INTO IT. THE food is ALWAYS cold…read moreand they have lots of bed bugs I fell out of bed once and it took them 2 hours to get me off the bedroom floor

The Asian Roach infestation currently is an issue. Somebody will come out to spray sometime, they…read morewon't be wearing a mask as no policy to keep residents safe is in place. Frontier Management took over in January 2022, now residents are fed sandwiches, and mystery mash. No appetizing meals as before the takeover, no chicken, salmon, beef, no real meat, not even McDonald-like chicken tenders. Sandwich comes with cheap deli meat, no tomato, no lettuce, mayo only. No nutritional food pyramid for seniors is evident. Guests are not allowed to eat in the dining room with their LO. Ex Dir stated she knew the food was bad, and not nutritional, but it was a supply chain issue. She offered no solutions. Hopefully change for the better will occur soon. Am supplementing healthy meals as well as HEB deliveries. No covid testing done on residents after they are quarantined. Very few guidelines via the State of Texas are enforced like those for a nursing home. New management brought in new staff. Sadly it is lacking a healthy actively engaging environment and cleanliness.

The selling staff that we have met so far are friendly, respectful, caring and kind and the entire…read morestaff seem to really care about the residents. Very impressed with the service. The rooms are great. They offered around the clock personal assistance, amenities, and activities. Such a wonderful place for the elderly that require care in a nursing home. Great and safe place, I highly recommend it.

Toured Sunrise Cinco Ranch recently. Facility was clean, well staffed and residents appeared well…read moretaken care of. Compared to two others i visited I would prefer Sunrise for a family member.

Management is unreliable and deceitful. Many good people…read morework there and are treated disrespectfully and a few are extremely rude.

It's horrible my neighbor has an aunt and uncle there ,, Lydia controls it all won't let them out…read morefor lunch with friends or relatives Both of there phones have disappeared ,, my neighbor has medical power over them both she feels helpless ,,, she thinks something sinister going on We are getting an attorney to look and see their bank accounts ,, She wasn't even notified when the uncle landed in the hospital !! I'm getting a hold of a news journalist that is a client to investigate this place now !!!!!

From the owner: The Reserve at Royal Oaks is a premier Memory Care community in Houston, Texas. If you have a loved…read moreone who is living with the effects of dementia or Alzheimer's disease, our dedicated staff takes great pride in delivering high-quality care that is compassionate, safe, and resident-centered. Our services are designed to meet our residents' physical, emotional and spiritual needs 24 hours a day, 7 days a week. Our memory care community could be your answer to finding a new home for your loved one in Houston, TX. Ask about our SPARK program: placing the ultimate focus on supporting our residents' ideas, choices, and independence.

We brought my father-in-law to Auberge after my MIL passed away in September. The location is…read moregreat, as it is close to his granddaughter and her children, so they can visit whenever they want. Inside, there is everything one could need for excellent care. This is a locked unit, which is exactly what we needed. He has his own room, although eventually, he may have a roommate. The staff is very kind, and accept phone calls any time so that we can check in on him. He has a better social life now than in the last 15 years. They have good activities pretty much daily. The activities director sends photos regularly. This place is a blessing.

The majority of the caregivers are wonderful, caring people. Unfortunately, the Auberge does not…read morehire nearly enough of these caregivers, so the place is woefully understaffed. The front office experiences very high turnover and is another case entirely. When signing the initial contract upon move-in, they neglect to point out the predatory pricing practices family members are forced to agree to. Signing this contract occurs at a time of great duress for family members, and the Auberge capitalizes on family members' weakness. When providing the required 14-day notice of moving out, I would advise anyone to beware of the minute details you must adhere to in order to comply with their specific move-out notification. They would regard even the most minimal deviation from their required process as cause to void your move-out notice, thereby allowing them to charge for even more days after your loved one is gone. If you can manage any sort of refund for unused days (due to your loved one moving out for any reason, even death), be prepared to wait weeks to receive it. While The Auberge is eager to tack on late fees for any delayed rent payment, they shamelessly hold onto your money for their own use as long as possible. In our case, it took 80 days to receive our refund, even though their contract states that any refunds will be received within 30 days of move-out. Further, in addition to the required 14-day notice (up to 30 days in some instances), be aware that the Auberge also charges for caregiving even on days when your loved one is in the hospital and clearly not receiving care at Auberge. Make no mistake, The Auberge cares far more about your money than your loved one. Of course, in an industry where customer loyalty and retention are irrelevant, I guess I shouldn't be surprised.

They invited me in for a job interview the woman seemed nice and I am qualified for the job had my…read morecertifications to be a cna and bls. I have more than 10 years of experience in wound care and taking care of a double amputee as well as doing the Hoyer lift. I was told someone would email and call me even if I didn't get the job. Nobody emailed me nobody called me I called them nobody answered. I thought the staff was nice the place was clean the residence outside they were playful and friendly. They probably didn't call me back because I told the front staff that a man in a wheelchair started to roll away he kept saying he wanted to leave and they asked if a staff member was outside guess someone is supposed to sit with them and no one was.

I came here for an interview. I was emailed to come in for a scheduled interview. I showed up on…read moretime and upon arrival, nobody knew who would be doing my interview. I applied online, but the receptionist told me I had to reapply in person on paper. After taking 10 minutes to fill out all the pages, I was then told to wait another 20 minutes for someone to come see me. After 20 minutes, I was told to go home and somebody would call me to reschedule because they were busy. I got a phone call a couple days later about my application, and they said they would reconnect with me in a week. It overall seemed so unorganized and not respectful of my time whatsoever. Do not apply or waste your time here.