I dropped off dirty clothes, they came back clean! I needed a patch sewed on my son's scout…read moreuniform, it was sewed right where I asked! Not much more to say. Prices and turn-around time are in line with the other cleaners in the area. Credit cards accepted with a $10 minimum.

I checked around for the pricing on hemming slacks-they were the most economical- they did a great…read morejob and were pleasant to deal with-I highly recommend them-I probably will be using them often in the future

UPDATE as of 2/9/2026…read more So much better! I don't see the woman with the glasses that I mentioned earlier below working over there now. She was the one and not the woman without the glasses who is very nice and thorough. There is also a man working with folding and now my opinion has changed. One bad apple can spoil the laundromat but remove the bad apple and then all is good again. I have resumed coming here. Thankful she is gone. Written 1/2026 Have been going here for about two months now using the drop-off service and have a couple of issues. I pay extra for detergent and fabric softener. Each assortment of clothing items are separated and placed in a tight plastic bag with a knot. My clothes are never soft and they never have a Gain scent which is strong. How can I open numerous bags every week after paying an average of $27 - $33 dollars including my usual $4+ tip and get this? I never asked for the blue stuff which I have no clue as to what that is but my brand-new underwear had a large blue blotch spot on the rear side and it's obvious she is not using anything I am paying for. The last draw was last weekend when I picked up my clothing, yet again, no scent once the bags were opened that evening and then the next two days. Once you open that bag, the Gain detergent and Gain Fabric Softener I paid for would smack you in the face. It's a strong fragrance! I am very upset because I went to get my beautiful heavy robe from Pottery Barn which is always ALWAYS soft after washing and drying it with just a dryer sheet and when I pulled it out, it didn't have any Gain scent NOR did it feel soft. It was so crispy and crinkly when I put it on and had static electricity. The woman there during the daytime is a thief and a liar. This has happened for two months and I'm done. Taking my business elsewhere and shame on them. By the way, no plastic bags although tied tight had scent in them either. STAY FAR AWAY unless you want to be treated like a fool. Now I'm off to find somewhere else to bring my usual 20-22 pounds of clothes I paid her to wash....oh, wait, it just occurred to me they might not even be washed!

Absolutely friendly and wonderful staff!! Great prices and services were top notch for the bed…read morecomforter that we dropped off!

Best in the area! Trust me, I've tried them all and not only are they extremely professional but…read morealmost friendly. They are now Mason's Dry Cleaning

This is now called Masons. There is no other cleaners like this one!! They are extremely friendly…read moreand professional...but not only that they take really great care of your clothing! I have had so many bad experiences at other area dry cleaners...I feel so lucky to have found this place! I can't recommend them enough!!!

Highest quality dry cleaning hands down. Service is great and clothes are always ready as promised…read more One time I left $20 in pants pocket, when I picked up the money was in plastic bag stapled to the tag. So they are also very honest.

Went to get jacket dry cleaned. It was a very nice experience. They had the jacket completed on timeread more

Sue was very pushy on what she wanted to do with alterations even after I informed her what I…read morewanted. I never had an issue in the past but this experience was enough to not make me want to go back.

I dropped some shirts off to be cleaned. My ticket listed the closing time on Saturdays as 5:00…read morep.m. I showed up at 4:45 p.m. on a Saturday to pick my stuff up, only to be greeted by a locked door, and a sign in the window stating the closing time on Saturdays as 4:00 p.m. Screw you! If you are going to own a business, at least have the courtesy and respect for your customers to list your hours of operation properly. Never again.

My family has been going here for about 20 years. Very reliable for dry cleaning and alterations;…read moreThey even preserved my wedding dress. Always great experience. In all the years we have been customers I've only had one issue - it occurred last month regarding a dress. The manager, Carol, was fabulous and she helped remedy the situation. The owner took responsibility (which is not common these days). I greatly appreciate them doing so and because of that I will continue to go to them for my dry cleaning needs.

DO NOT BRING YOUR STUFF HERE!! THEY LOSE YOUR CLOTHING AND DON'T CARE!!…read moreI brought a pair of pants here 2 weeks ago to have the waist taken in and the shop lost them! The tailor is a VERY rude Russian lady who acts like she cant be bothered. I spoke to Carol who says they are still looking for my pants that MAY be somewhere in their Monroe shop but because of the recent snowstorm they don't know where anything is. The manager refused to reimburse me for the lost pants! Totally incompetent business!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions