Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

Quick service turn a round on pick up and delivery. They keep your preferences on file which makes…read moreeverything run smooth.

the laundry is not clean, the machines don't work, customer service is very bad. the workers are…read morevery good. very bad

Laundry Queen... rename it to Laundry Hobo please. Half of the machines are always broken and the…read morepeople that work and go there are ignorant, rude, and obnoxious. There's always someone with their 5 children screaming and running around and the staff there is just as bad. Today my clothes were ruined from bleach that was just chillin on top of a machines and the worker offered no solution . This place is god awful but it's cheap and 2 minutes away from my house. So if you can deal with that.. welcome to Laundry Hobo!

Clean, courteous staff and all around friendly environment. The cost to wash and dry laundry is…read moremore than reasonable.

I ignored the reviews and went anyway out of urgency. It wasn't worth it. A very uncomfortable…read moreexperience - which included service lacking in integrity. Rude and un-honest thieves. Will not be back.

Used to be great but now there is a new owner. Doesn't…read morespeak any English. Phone number is out of service. Website states they offer pickup and delivery - after a no-show, was told that was from the old owner (which as far as I know was a lie). Door states "last wash at 4pm, closes at 6pm." However, after 4 failed attempts to pick up my laundry after work, between 430pm and 545pm, was told that if no one is there doing their laundry, they close at 4pm. This is not posted anywhere, and due to above-referenced out of service #, you can't even call to see if still open before going there. Clothes came back covered in lint.

Complete rip off... The dryers cost twice as much as my normal place and I obviously didn't know…read moretil I'm sitting here with multiple loads of wet laundry... Obligating me to pay their outrageous costs. The staff was unfriendly and stand-offish... Many broken machines. Run down and trashy. Cramped and 4 people is crowded. Don't come here... It is exploitive because the people across the street can't get to anywhere else.

I started going back to this laundry mat after they hired new attendants, because the Spanish woman…read morewho use to work there was so ignorant. She's back and everyone else that use to work there left since she returned. I believe in second chances. Worst decision ever. This woman is still just as loud and ignorant as ever. She had customers doing her job, taking clothes out of the dryers and bringing them into the office. What upsets me is that she targets older individuals and those who will not speak up for themselves. She still takes advantage of them. This place will no longer get my business

it says on the door that final wash is at 6:30pm. I walked in there before 6:30 and the lady tried…read moreto tell me I was too late to wash. She was a short dark haired Hispanic woman with glasses. I basically had convince her to let me wash my clothes despite the fact that I was technically there before the final wash time and I was out of there well before the place closes at 8pm.

Great service. My clothes are very well done and their work seems to bring new life to the old! An…read moreexcellent value with friendly, colorful staff. I used to use two of the cleaners in and around Cleary Square with anything from inconsistent to NON-quality and I switched to Rocket about six-seven years ago and I have never looked back!

Damage my T-shirt, then had attitude about it. Not taking responsibility for the damage. Will never…read moreget my business again.

Excellent cleaners! I have been a customer for over 20 years and no complaints . I am very…read moreparticular about my white clothing and work attire and they never disappoint .

One star because there is no option for zero or negative numbers.This is the worst ever dry…read morecleaners. I had some alterations done to my very expensive sequined dress and they steamed the dress and ruined it. All of the appliqué on the dress was as scorched. The owner /manger denied that they ruined my dress. I will never go to this establishment again and I advise everyone to boycott this business. Terrible customer service and disrespectful employees. I regret the day I stepped foot. I try to support local small businesses but this one is not worth the time or effort. Definitely not the place to go.

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Every time I go it's not crowded and it's always clean. I wash and dry and fold. And if you want a…read moresnack. The gas station is next door. If your hungry. Down the street there's a pizza shop that's not far

Disgusting! Ever time I come here there's trash on the floor and the machines are not wipe down…read more The bathroom is Filthy . I literally would have to go to my house and use the bathroom. The parking lot is also is filled with trash. This will be the last time I'm coming here. We are in the middle of a pandemic! I would perfer to go somewhere that takes more pride and effort into cleaning their facility.

June and Theresa did an awesome job handling my suit and shirt. Their fun attitude actually made…read moregoing to the dry cleaners fun. Solid job!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.