I just spent 10 days in Park West Hospital and was very disappointed. They cannot find out what was…read morewrong with me and the food. Oh please the food was like dog food. It was awful disgusting

Emergency Room is Great. ‼ DO NOT give Birth here…read more They will literally try to control EVERY single aspect of your Birth and Delivery Process. The birthing staff was fantastic. The Postpartum Staff were Terrible. Only Great staff besides Dr. Lilly and Dr. Pause/Paws (however you spell it) are Blanche, and Angie. Oh, and the Social Worker. The Hospital Social Worker, Jessica, did her job so well, with Providing Skills and Resources. She went above and beyond. The One Lactation Consultant was also Very Helpful. Amanda was her Name. Honestly. I have pushed out FOUR Beautiful Babies. I know a little about how to push when delivering. I've Breastfed ALL of my Children. I don't need Random Strangers grabbing my breasts, and 6 eyeballs staring at me... and putting unnecessary pressure on me while I'm trying to do one of the most challenging things a mother can with her newborn. Honestly Ruined my First Moments with my Daughter. Literally had multiple mental breakdowns while I was there- from staff constantly entering and leaving, telling me what to do, how to do it, when to do it. Every time I'd go to sleep, I swear 20 minutes after... they would come in and wake you up. I was there 5 days. I got MAYBE 10 hours of sleep over the course of that time. It was like a Mental Torture Chamber. Overall, HIGHLY Stressful. Highly Emotional, SUPER distressing and Very Overbearing. Would NOT recommend.

Dr. James D Womack is really nice! I don't like visiting the doctor much but he put me at ease when…read moreI visited his Urgent Family Care Clinic. Thank you for being awesome.

I'm home after one day in cardiac ICU followed by one day on level 7 in regular care. I had…read moremultiple clots in my legs and lungs but moved down because they needed the level 4 ICU. I'm home on a blood thinner but my leg is still swollen the size of my torso. My car went down hill from excellent to nonexistent when I was moved, only later to be discharged with clots and severe pain, which I'm still enduring. I know my care was reduced and then discharged much too soon. I can't walk, my toes are blue and I have a cough. I was so impressed until the shift manager decided I needed less care, for what could be a life and death decision. There is no comparison in the difference of care or facilities. I'm going to a pulmonary specialist tomorrow and wouldn't be surprised if I'm re-admitted as I'm as sick as I've ever been.

The employees was no help.my son was there because he had issues with his health.the rn kept coming…read morein his room.to take blood.asked my son the same question.then when it's time for discharge.the employee said he need a follow up appointment.i called the other clinic.they don't take the right insurance. Don't go to fort sanders.go to ut hospital instead

Attended a continuing education program and the facility was wonderful. The staff was friendly and…read morehelpful; from the medical technologist program director to the cafeteria staff. Thanks for the warm reception.

The occasional desk lady is very rude and always seems pissed off to be working and gives nasty…read morelooks to everyone that comes up to talk to her.

Kudos to Penny at the front desk in the ER! She was so kind and sympathetic. The front desk in any…read moreoffice is always hard, but Penny has the perfect personality for this job!

I arrived yesterday at 5 pm and I am barely able to walk through the front doors as I injured my…read moreback. Sat in the waiting area for 3 hours while my legs are progressively going more numb. One I finally got to the back, all the nurse did was come get me and drop me off. No intro or even checking if who she had was the right person. It was shortly after when Shannon Keating, NP, came I'm in and barely introduced herself. She would ask me a question and proceeded to talk over me when I tried to answer or she would just repeat my answer as a question. A CT scan and urine sample was ordered as well was some medications. She leaves and I was another 30 minutes before a nurse comes in to get me the medications and doesn't mention anything about a urine sample. An HOUR later Shannon Keating came back in check how I was and I explained I'm still in pain so she ordered another round of meds and then asked if they've taken me to CT and I said no. She states something along the lines of "well I'm about to leave. I hope they don't find anything on the CT. I have to be back here tomorrow." I thought that was a bit wild to say to your patient but Keating has no bedside manner so it isn't surprising. They proceeded to send me in a new nurse who I assume is going to be my night nurse. He had a real thick accent and I am unsure of his name but he needs to give up the nursing career. The first time when he came in the bring me the second round of pain medication was an hour after it had been ordered, he was speaking so quietly no one in the room could understand. He moved as such a slow pace trying to apply the lido patch causing even more pain and then proceeded to not even place it in the correctly spot. After he leaves, I become curious as to why I haven't been to CT or for my urine screening done because it's 1030. I called for my nurse to come in twice. The first time an African woman came to answer the call light and I ask for a wheel chair to go to the restroom because he was supposed to bring me one. At 11 pm I call again because one was never brought to me. Once the African male nurse finally decided to bring me the wheelchair, he pushes me to barely inside the room and leaves me across the room from the toilet. No offer to transfer me nothing. I cannot transfer out of the chair alone by myself. It was about 15 minutes of me trying alone and waiting afterward for someone to come. Once no one came, I had to use the wheelchair as a walker to walk down the hall back to my room alone. I have 2 females with me, one being my partner one was my sister. Either of them could have help me in the restroom if he felt uncomfortable and even then, that's part of the job. Helping people. 1130 rolls around and he comes back to my room and collected the sample. I asked how long it was going to take for them to come get me for cT because it's been almost 4 hours since it was originally ordered. Instead of answering, he turns and walks out the door. Not a single word spoken when I asked you a question. I immediately hit my call light because that's not how this is going to work. He comes back in and is trying to mansplain what a urine culture is. I am in RN, wearing scrubs. I'm not asked why it's being down I'm asking how much longer. He finally asks if I want to speak to a provider. I said yes and hurry up. 1140 something a new provider walks in and I explain to her what's happened and that I no longer want the African man on my care and if I'm not on my way to CT by midnight, let me sign and AMA and I'll go somewhere with medical staff who give a shit about their patients. I find out they just expect you to know to go to the bathroom on your own for the urine sample. I've never had that at a hospital. The last half my experience was not as horrible and I was finally out of there at 115 am. You all need to get it the hell together. As a medical professional, quit hiring people who can't interact with people. That was a fucking terrible experience and I can honestly say I'd rather die than be sent back to Parkwest.

I came to the Imaging Dept. in Turkey Creek Medical Center for an C.T. Scan with Contrast. My CT…read moreTechnologist was Kevin, and I must say, he's very personable, professional, and knowledgeable.... a true credit to his field and to Turkey Creek Medical Center. Justin R.

Please For the love of God, go anywhere else. Not only did it take 4 hours just to get back to a…read moreroom with only two people ahead of us in the entire ER, but my girlfriend was in unbearable stomach pain to the point that we came in at 10 PM instead of waiting until the next day. The two staff members we interacted with seemed like decent people, but they showed absolutely no urgency or interest in helping us. Questions were ignored, updates were nonexistent, and after 8 hours total, we still hadn't heard a single word about the blood work that had been taken 3 hours earlier. We still hadn't even seen the doctor. Eventually, I had to walk out of the room and tell someone that she was curled up in a ball crying in pain. Excuse my language, but after 8 HOURS, not a single fucking pill, injection, or any form of pain relief had been offered. What kind of healthcare system ignores someone who is clearly suffering like that? When I asked for some sort of pain medication or even an estimate of how much longer we would be waiting, I was told, "I'm not even going to lie to you, I thought you guys were discharged." That was the final straw. Needless to say, I will never be returning here, and I would strongly encourage anyone considering this ER to go somewhere else.

I had an outpatient procedure done there yesterday, March 5, 2026. From start to finish, it was…read moreseamless. From registration to release it could have not been better. The facility was excellent, but moreover, those dedicated people who cared for me were unsurpassed. Highly professional with just the right personal touch. Couldn't have been better.

The last time I brought my mom her it was great but we had to come back a week later because they…read moresent her home still septic and this time they placed us in the ats waiting room and have already been here for 5 hours now waiting they have her n other patients hooked up to iv's in this extremely small waiting room its packed shoulder to shoulder and they r coming out taking peoples blood right on top of other people no cleanliness or nothing of any kind they even had me have someone bring my mothers medication up her n give it to her myself because they couldn't give it to her yet because they don't know if they r going to admit her or not and again she is still septic from a week ago when they sent her home that way smdh? It looks like a 3rd whole country hospital in here. I have truly never in all my years of health care ever since anything like this at a hospital like ut ever before .

St Mary's has been our hospital of choice for more than 50 years…read more I want to wish all of the former staff and employees well. I would like to know where all of the Emergency room Doctors have relocated. They were the best. Tenova doesn't care about anything but money.

Horrible!! Horrible!!! Took my son there with chest pain. The girls at the desk were rude and…read morenon-caring. The medical staff were aware that he was having chest pain and let him set at the desk in a wheel chair for 10 minutes and then ER nurse took him back and was rude and told me that just because his blood work was low one time didnt mean it would be low this time. VERY RUDE !!!! DO NOT GO HERE !!! I asked to see the charge RN for the ER and she never came. HORRIBLE HOSPITAL

First time seeing Mr. Gauslin today since my other doctor has left. I was nervous but I had an…read moreamazing appointment and he spent the time needed to properly address questions I had in my appointment. I appreciate his time and listening to everything I said and for helping me find the proper solution. Will definitely bring coming back to see him again!

I have been a patient of Dr. Rebecca Jackson since 2010. Given that I spend half of the year at a…read morevacation home on the west coast I am only in the Knoxville area half the year. I have not needed my primary Dr. Jackson in close to 3 summers while here, although have seen several orthopedic Doctors, GI and cardiologist. I returned to the area for the summer and soon became quite ill. I called Dr Jackson's office to get in to see her for what I thought might be bought of Acute Diverticulitis. The woman that answered the phone said that since I had not seen Dr. Jackson in close to 3 yrs. I was no longer her patient and would need to be seen as a new patient! The woman said she would talk to Dr. Jackson and call right back. About 4 hrs. later we called again and a different woman answered and in describing the earlier call she also said she would talk with the Dr. and call right back. Meanwhile, I was in terrible pain for that whole period. I never did get a call back and still have not 1 week later. I went to the ER in Lenoir City and was diagnosed with Acute Diverticulitis as suspected. I think Dr Jackson and her staff dropped to ball are unprofessional and obviously did not care about all the years I saw her. Pretty sad!

Grabbed my dehydrated daughter (19) with flu and ran her up to the North Tennova ER tonight…read more They had her in a room within 10 minutes. Staff was jovial & friendly to her. Everyone told what would happen next at each step. Dr. Was thorough. She got two bags of fluids, and started to feel better. Nurses and tech were all accommodating. Nice facility and staff.

ER is horrible. I came in with swelling and extreme pain from the knee down. They made me walk back…read moreto imagin. I almost fell. only took blood and did a not so great ultrasound. Was given nothing for swelling nor pain. Hours later was told that i pulled a muscle. was told to go ce it. Bottom line no care, no treatment, no wheelchair, and almost fell.