Went for cleaning & exam appt 1/13. Every time I go, new dentists & techs. Whats up? Also, tech took xrays with equipment that didnt fit my mouth, too large, I gagged the whole way thru the process even tho I told tech prior to starting my gag reflex was sensitve. I think tech enjoyed torturing me. NEVER GOT A CLEANING! Tried to "upsell" a cleaning for close to $1200.00! Never going back there. read more

Very great people! Made me feel comfortable and discussed my needs very gentle in my mouth!

EXTREMELY DISAPPOINTED! Would not recommend. Booked my appointment 3 weeks out and 3 days before my appointment I received a text saying they could not accept my insurance provider. Very frustrating. Very unprofessional. Poor customer service! BTW-My insurance provider is Delta Dental- largest dental plan provider in the United States. read more

I never do reviews, but I am so disappointed in this dental office. I really liked the atmosphere here but....I go to the dentist every 6 months to get teeth cleaned and no problems. The last appointment I went to all the sudden I need a deep cleaning which my insurance does not cover. I told them I don't want it. They at first said I had to sign a waver if I don't want it, I said fine I will. So I set up an appointment which they cancelled on me twice. So I called today to set up an appointment to get a cleaning and they said I can't just get a general cleaning because in my notes it says I need a deep cleaning. So I have no choice in my services I guess, if you don't do what they say you need, they won't treat you. So I guess I need a different dentist. read more

This dental office is great! When I first walked in, I was greeted by the front office staff with warmth and smiles. They were all super nice and friendly whilst I was in the waiting room before my X-rays and cleaning. The back office staff (hygienist, dentist) also exceeded my expectations.They were very informative and professional when it came explaining my dental health, also I didn't feel like i was being pressured into getting work done that I actually did not need (has happened to me before at another dental office). Scheduling the follow up and future appointments were a breeze as well, they were able to work with my random and busy work schedule without issue. Overall, Dr. Matatova and her staff took care of me very well and I definitely see myself coming back regularly for cleanings and whitening! read more

The staff was kind and I was told there would be no charge for x-rays, because I had just had them. Since I was a new patient, they said there was no charge for evaluation. New patient charges are $79.00 if you pay in cash, since I had insurance and they billed them I am stuck with a $449.00 statement. I had paid $73.00 the day of my appointment for extra cleaning that needed done. Now 5 months later I receive the statement, thinking everything was taken care of. Moral to the story, pay cash for $79.00 and don't tell them you have insurance. A great way to get money out of the patient! Never again! It's all about the money! It looks like after reading other reviews, I'm not the only one treated this way! read more

They hardly ever answer the phone. I've left messages regarding my son's bill and never received a callback. My daughter has attempted multiple times to call and leave messages regarding a prescription they gave her and has gotten nowhere. They said they would call her back regarding it and it's been a week with no response. When they do answer the phone they are not friendly and you get put on hold multiple times saying "Sorry, I have to put you on hold again" read more

I recently moved to the area and broke a tooth so I needed to find a dentist. I booked an appointment here and went in. To my surprise this was the worst dental experience of my life! The dentist who was working on me did something wrong when giving my novacane injection and instantly it felt like she had set my face on fire! I was screaming in pain! She acted like it was somehow my fault and started telling me how she's so good at what she does that she even teaches dental students. She then asked if I still wanted my tooth fixed! I told her of course I do I'm already numb! She got my tooth ready for a crown and put a temporary on. I went to the desk and prepaid for the crown and was told they'd let me know when it was ready. That was MAY! So fast forward over two months and my temporary has come off and I still have not heard from them. I sent an email to them yesterday while I was at work and called this morning and left a message but still no one called so I called again and reached a very Condescending girl who wasn't even apologetic, all she could say was doctors schedule is full! I told her I'm off today and tomorrow and since I've paid in full over two months ago and the temporary has come off I think they can fit me in. All she would say is doctors schedule is full. read more

I went in for a cleaning and general checkup appointment. The office had a modern-dental vibe and offered me some water as soon as I checked in. I was all pampered up during the cleaning. They let me watch Netflix and charge my phone while they worked their magic on my smile. I was treated like a KING - as one should feel when receiving any kind of medical care. Dr. Matatova explained everything about my teeth health very clearly and could also speak Spanish which was a plus. I highly recommend Parkwood Ranch Dental Care, not just for being a cool, high tech dental office but also because of the friendly and amazing staff! read more

I've been going here for the last year and can't give enough kudos to my hygienist as well as the rest of the staff. A very pleasant and efficient experience all around. Entrust this office with your dental care and you surely won't be disappointed!! read more

SCAM of a dental office!! They send a flyer for a $59 cleaning, yet charge you thousands. The $59 is if you DO NOT have insurance yet NOWHERE on the flyer does it state that. They take advantage of seniors and do additional work when your appointment is only for a simple cleaning!!! STAY FAR FAR AWAY!!!! read more

Dr. Magee and Dr. Matatova are amazing! Their new facility has the latest technology, better than any other office I've been to. The staff was also amazing. The treatment I received was explained to me very thoroughly and I look forward to returning for my 6 month exam. read more

Parkwood Ranch Dental Care - Pictures with Dr. Matatova and Dr. Magee after a successful cleaning - General Dentistry Near Me - Mesa, Arizona

See all

The most amazing dental experience I've ever had! I was able to book an appointment within the same week and they were super accomodating to my schedule. I also was able to get a dental procedure the same day that I went in for my check-up and cleaning. The dental hygenist and dentist were very good at explaining and walking me through the process which I always appreciate. They were constantly checking up on me and making sure I was okay. I love this dental office and I'm looking forward to my cleaning in 6 months! read more

I highly recommend These Ladies !!! If I could give the whole facility a Big 'ol #10 I would! I have never been to a Dentist office that made you feel so warm and so welcome during a visit .I felt very confident in the staff and their ability to do magnificent work on my teeth. I had my teeth cleaned like never before !!,by an Amazing young lady she was very kind ,gentle,& very knowledgeable she knew what she was talking about and it felt like she really cared about the health and state of my teeth as well as the Dentist .THE DENTIST WAS AWESOME These ladies put the C & S in customer service. I will definitely be returning to have more work done read more

I originally gave this office 5 stars. I will say when we are actually seen they are amazing. However, in the 1 month we have been patients, we have had 3 appointments cancelled or rescheduled at the last minute. This is very frustrating when school or work schedules had to be rearranged to make the appointment in the first place. I mean I understand things happen, but this is excessive. Hygienists are the only reason I am giving 3 stars. The dentists 0 read more

I felt comfortable at Parkwood Ranch as soon as I walked in. The office is modern and the cleanest I've ever seen. All of the staff I encountered were super friendly and helpful! Pilar, the dental hygienist, was very thorough and took the time to explain everything to me. Dr. Matatova is very knowledgeable and made me feel safe. The whole experience, from making an appointment to the exam, was made very easy for me. They know how to make their patients feel at ease and cared for! read more

I recently moved to the valley and needed a dentist because I chipped a crown during COVID. Initially, they were closed (like the rest of the USA). As soon as they were planning to open they called and got me in. Very clean, modern, and state of the art facilities. Everyone was welcoming and friendly. I felt they explained everything very well and took great care of me. I have been there three times and feel confident that the 5 star rating is spot on. They provided consistent service and I really appreciate Dr. M and Dahlia and Kim the hygienists. If you need a dentist, look no farther! Thank you! read more

I found this dentist because of an emergency'. The staff is extremely helpful and was sensitive to my fear and anxiety. The dentist explained what was happening what could be done to fix my dental issue and I knew exactly how much I needed to pay. I appreciated everything being professional yet friendly and personable. I certainly will return to this dental clinic with future check ups and needs read more

Total ripoff ! I went to this "affordable" establishment because one of my inlays fell off. So, they spent over an hour taking X-rays because the technician forgot to turn the machine on the first time and then the dentist spent about 10 minutes to glue the inlay back. They advised me that they would charge about $ 12,000.- to fix all of my teeth. My so called "dental insurance" would not pay anything. Of course, I don't have $ 12,000,- and when I checked out, the guy told me "It is going to be $ 280,- for today". (I believe my so called insurance paid another $150,- on top) Months later they started to send me bills for a "comprehensive evaluation and x-rays" which I never ordered (almost $ 300,-) They never asked me if I would like to purchase X-rays or get a comprehensive evaluation besides gluing the inlay back. Their coupon offers these services for $50,- It's like taking your car to a dealership for an oil change and when you come back to pick it up you see $ 1,500.- on your bill for fixing the A/C. It is pathetic: any repair shop needs your permission to do additional work but obviously these dentists believe that they can do whatever increases their profit without asking you. Now I understand why all of my friends hate the dentists here in AZ and get their teeth fixed in Mexico. By the way: I went to a different dentist office in Mesa and they quoted me $ 8,000 for the same job for which Parkwood Ranch Dental Care would have charged $ 12,000.- , roughly 50% less !! read more

I frankly don't know how this office got such high ratings! My husband had to have teeth pulled because of pain. After the service, they handed him a script for motrin, and sent him on his way! Well five hours later,he is in terrible pain still. So I try to call them but just got the message that they were gone for the day. They claim to be an emergency dentist, but only want to help if it's within their bus. hours! I called four times to no avail , they obviously were " OUT" for the day meaning, " if you've got any problems after our treatment , please stuff it. I've never seen a dentist that does their work shoves patients out the door. I've never heard of a dentist with no emergency number! I suppose they send patients with continued pain to the ER! It's obvious this dentist doesn't care what happens to their patient once they get paid! I'm beyond angry, i've had to listen to my poor husband in pain for hours! No I won't be going back! read more