This place is the BEST. I Couldn't be more happy with everyone I Encountered, so helpful, so nice…read more For a little while I wondered about the name Centraal Then I dawned on me ... Amsterdam centraal station Thousands of bikes Was just there last year !!!

Marc and Chris allowed me to jump the lengthy waiting queue in order to make a critical repair…read more(entire new front rim) over Labor Day weekend on my 1987 Raleigh Technium.... just to accommodate my next-day departure for Nantucket. Everything these guys touch on a bicycle is professional and first-rate.

I came here on a whim because my daughter needed a new bike rather quickly with all of the shops…read moreopening up at 10, this one was surprisingly open at 8am! Fortunately for me, they had one just her size. Although it was more expensive than I had originally hoped for, I knew that going to a bike shop specifically would likely amount to a more expensive purchase. I was greeted by a very nice man (can't remember his name offhand) who immediately offered me a cup of coffee which I so desperately needed at that hour. He was helpful in terms of explaining all of the features and tips for both the bike and the helmet I purchased and encouraged me to bring the bike in soon to get a free tune up. Although it wasn't a long encounter, I was really pleased with the experience. He was so nice, engaging and personable and knew his stuff. Highly recommend Beverly Bikes.

Stay away from this guy Bill, the owner. He is a cranky grump with very poor customer relation…read moreskills and very overpriced. He uses minors to service bikes after school. I had a tune up on my road bike last fall that cost roughly $300. I brought it home and put it in my basement until this Spring when I went to use it. The gear lever wouldn't shift the chain. I had to take it back this week (35 minute drive each way x2) and pick it up the following day. When I asked Bill what was wrong with it, his curt response was "I don't know... I didn't work on it"! Also, NO apology for my inconvenience or the shoddy work but an inconvenience for him to help a 72 yo put it back in his car. I decided to give him the benefit of the doubt and still left my wife's bike for a simple flat repair. When I went back to pick it up the charge was $48, which included $15 for Stan's Tire Sealant and 2.9% credit card fee (I was unaware of). He never asked if I wanted this sealant and I was not given the remainder of what I paid for. Since Bill was not there at the time, I called him the next day to inquire about this charge and he was extremely rude and went ranting off that if I needed money that bad... to come down and he'd refund my money and even buy me a cup of coffee... blah, blah, blah! WTF? I've since learned... Go to REI in Reading and you can get the same sealant for less than $4 which you can use multiple times and a tire repair for $20 total, labor and materials. Don't waste your time, money or peace of mind at Beverly Bikes... I should have taken the time to read the other poor reviews he's gotten.

I can't say enough good things about this Bike Shop and Hunter…read more I'm from out of state and had an issue with my Aventon E bike. I called and gave my problem and Hunter advised to bring it in to see what the issue was. He got right on it and diagnosed the problem. He couldn't solve my issue as it needs a new battery and he had none in stock. I thanked him and asked what I owed him and he said nothing because I couldn't help you get back on your bike. This is a very well stocked bike shop with so many options for bike brands. Great service department and good location on the bike trail. Great old school service. Thank you

just purchased a E Bike. the experience from start to finish was excellent and enjoyable. Staff is…read morevery knowledgeable and experienced, as well as friendly. I did much research to choose a bike and settled with the Aventon Aventure 2. I wish I could remember all of the staff names but I do remember a few hunter, Luke, Ian, jack. All Excellent !!

These guys are great for all things bicycle. Their inventory is broad and they have or can order…read morewhatever you need. They are full service, and busy! While I was there people stopped by with their bikes for repairs from fixing flats to tuneups. Please note that with the resurgence of interest in biking during the pandemic plus the wave of e-bike popularity, you must book a maintenance appointment online ahead of time. They are currently booked for 3 weeks! Clearly Marblehead/Salem Cycle are experts and well-loved by their clientele. They put me on a great new e-bike with little fuss and very reasonable timeframe. I knew what I wanted and they got it assembled it, and went over all the operational details with me. Couldn't ask for more! Thanks!

I got a flat tire near Marblehead and they were able to fix it very quickly. Great to have them in…read morethe neighborhood!

Had an awesome experience shopping here and would highly recommend stopping by if you like to ride…read morebikes. Upon entering I was greeted by the two staff members with a pleasant hello and the question of how can we help you today? Meanwhile both of these guys were clearly in the middle of assembling/ servicing bikes but didn't seem to mind taking a minute to help me find what I was looking for. This was huge for me as i've been to other shops in the past and have had the opposite experience. One time the staff of another local shop couldn't be bothered to look up from whatever they were doing to assist me when I was literally there to buy a bike... a nice top of the line gravel bike I wanted for a long time..that experience left me so jaded I took my business elsewhere. Long story long that was not the case with these dudes, and after helping me find the helmet and peddles I needed I learned a bunch about the owner Jake and head mechanic Ed. Both of them local to the area - their stoke and knowledge of the neighboring trail systems was wonderful and they even hooked me up w/ a shop water bottle - I've got a zillion bottles but who doesn't love free swag?? Safe to say I left shop more stoked on riding than when I walked in and fully intend to shop here again in the future. Lastly, the aesthetics were modern and major bonus points for the sick grunge station they had on!

Helpful, courteous, quick and easy. I would recommend this bike shop to anyone. Service was…read moregreat, owner installed a new bike rack and showed me how to secure bikes while actually placing my bike onto the rack. Also got a new seat and they made sure I tested it first and thankfully they did this because it did need a quick adjustment.

Clay, Margaret and the staff at North Shore Kayak Outdoor Center set up an amazing kayak trip out…read moreto Thatcher Island during our vacation to Cape Ann. The 1.5 mile open paddle on the Atlantic Ocean was exhilarating and a ton of fun and they were amazing hosts. Thank you North Shore Kayak Outdoor Center for making our dream to reach Thatcher by kayak come true!

This shop is the best, hands down! I have been renting kayaks at North Shore for the past two…read moreyears. Not only do they have a great selection of kayaks and tours but the owner, Clay, is a genuinely awesome guy. During one of my multi-day rentals, Clay travelled all the way to my Airbnb to help troubleshoot a problem with my Kayak. I use the shop mostly to rent kayaks for fishing and its always a great time (see attached photo). I will keep coming back!

We ordered a bike online for my son and it came mostly put together but it needed some work beyond…read morewhat I could finish. The training wheels we ordered didn't quite fit the bike. They managed to get them on by bending them into place. They charged $30 total and spent at least 45 minutes solid working on the bike. They were as perplexed as I was by the fact that this bike had just one brake on the handlebars to control both the front and back. After I was home, I read all over the documentation, "the front wheel appears as if the brake doesn't lock, that's just how this bike is designed." :P They basically dropped everything they were working on just to help us out. I wouldn't buy accessories here, but this is a decent bike shop for repairs!

Nice shop in norther Mass area. Friendly staff. Will be back when the weather warms up and time…read moreto start riding again.

My favorite shop! Great bikes, great service, and close to my house! They've taken care of all my…read moreissues swiftly, and were very flexible.

Had a bike fit for an existing bike I own, and Dean did an amazing job. He took the time to dial in…read moreeach part of the bike, so that it was both comfortable and optimized for speed/power. Took a couple of hours, and it was worth every minute as well as worth every penny. I now no longer have my hands go numb when I ride. My hips are less sore, even after a century ride. AND I picked up 5 watts on my FTP.

Update: I had to return the sneakers. Unfortunately, they weren't as educated as I thought. I had…read morevery clearly told him I'm not a runner and I go for walks. My feet were killing me and felt like I had no support. I went to a small business sneaker place instead, and they explained that the sneakers I was paired with weren't great for my feet, didn't support how I walk, and are meant for runners who do little to no walking during their runs. Thankful to have found another place that was knowledgeable and paired me with sneakers that actually work for me. My Dick's Sporting Goods experience was still full of friendly staff and a clean and organized store. This location is clean and organized, full of friendly and helpful staff, and has a wide variety of options to choose from. I recently went to buy a pair of sneakers and Branden so kindly helped me find the pair that was best for me. He was very educated on the different types of sneakers and where other products in the store were located.

Great customer service from Kay in the shoe dept. She greeted us and offered to help with a smile…read moreon her face. A tall, darkhaired young man with glasses also helped, in fact, he found the correct size and style shoes my husband was looking for. The two employees worked together very efficiently and were very patient and courteous. Perfect customer service. We will be back.... Thank you.