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    Parliament KinderCare

    5.0 (2 reviews)
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    Updated 1 month ago

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    6 years ago

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    The Christian School at Castle Hills

    The Christian School at Castle Hills

    3.9
    (11 reviews)

    My children have been here since pre-school. My youngest is about to start intermediate school (5th…read moregrade) and my eldest is about to start high school in a few days. Castle Hills is a part of our DNA. The superintendent is a man with more enthusiasm, dedication, compassion and commitment to student and family success than anyone I've ever known. Teachers are dedicated. The curriculum is challenging and the family-like environment fosters life-long friends and memories. I should know, I graduated from Castle Hills in 1992 and still have the same best friends from those days. If you want your child to know they are loved by Jesus and are more than just a face in the crowd, try The Christian School at Castle Hills.

    As a 52 year old man, I have recently discovered that their assistant principle is Trudy Elmer. She…read moreis a child abuser and has no business work with or around children. If you are considering this school, be warned that it is run by a woman who has committed long term violent child abuse on many children, myself included when I was under her watch. I will give context below. I was enrolled at Believers academy in the 1980s at which Trudy was the 7th-12th grade english teacher. During my 3 years at that school, Trudy committed acts of violence on me and others so many times that I can not honestly give an accurate number, but I would say its a safe bet that she beat me personally (or by proxy having another teacher do it because she felt like it didnt hurt me enough for her tastes) at least 50-100 times over the course of my enrollment in that school. Let me start by saying I am Christian, and I do believe there is a place for corporal punishment in child raising. But this schools entire staff used wooden paddles (which Trudy and one of her proxies literally broke over me at least twice) and used extreme force and phisical violence for any infraction no matter how small. To give a few examples, the very first time she bent me over and beat me was because at lunch time I was talking to the children seated next to me before I had completed eating my entire lunch. I remember it vividly. I didnt want to eat some part of it and was done as far as I was concerned, but Trudy did not care for that for whatever reason, and she took me in a small back room which was literally too small to hold classes in, and was the dedicated spanking room in that building. and she teed off on me like no one had ever done before. I remember looking back at her while she was doing it and seeing her wind up like a baseball pithcher and swinging for the fences. Other reasons She would beat me included forgetting to turn in a daily assignment, or for talking in class, not having some piece of school supplies (pencils notebook, or forgetting a book at home) Any comment that she didnt approve of was met with violence, and this woman clearly delighted in these beatings. At one point she broke her paddle on me, and made me wait in that room while she went and found another one. I was hyperactive and at that age I wasnt able to follow the structure of the school as well as others, so after she realized her beatings didnt fix me, she made the assumption that she just wasnt hitting me hard enough, so she recruited a male staff member to beat me for her while she watched from that point on. there was at least one other time that person brok e a paddle on me while acting as her proxy as well. Trudy was constantly on watch for any slip up of any kind, and during my 8th grade year I recall a chunk of time where she or some man at her direction hit me every single day for several weeks. I was Traumatized by that school in general, but primarily by her beating so much so that I am still suffering with significant trauma related issues over it. That school (believers academy) was very heavy handed with child beating, but Trudy was by far the worst offender. After suffering at her hands for several years, I finally was able to convince my parents to send me to another school, but the scars from being so horribly abused by this woman have never fully healed. Using the name of God to abuse 12 and 13 year old children is the absolute height of despicable behavior, both for the children she abused, AND for the reputation of any school that would allow such a person to continue to work with children. I know there are others who suffered the same or similar abuse from her, but to be fair an honest I dont know if Castle Hills School is aware of her behavior. After nearly 40 years of holding this pain and anger at being so taken advantage of and abused by this woman, I decided to call her out for it about a year ago via messaging her on facebook. she immediately blocked me wihtout so much as a response, so I do not believe that the time since has changed her enough to repent for her cruel and malicious behavior. PLEASE do not send your children to this school unless Trudy Elmer is removed from this place of access and authority over your kids. I am a parent now, and the thought of my son suffering the way I did makes my blood boil. I have held onto my faith in God and my belief in the Bible inspite of her vile behavior, but I can not in good concience allow this woman to continue to hold such a position without warning parents of her abuse. This is not anonymous, my name is Robert Johnson, and I will talk with any staff administration who want more details, but if you are an administrator at this school please look into her past. I am not the only one with stories like this. I believe Castle Hills may be a fine school, but until she is gone, your students are in danger.

    Heimer KinderCare

    Heimer KinderCare

    4.3
    (11 reviews)

    My daughter has been going Heimer KinderCare since she was 5 month old and we couldn't be happier!…read moreAll activities are reported through the app and I receive pictures as well. She learns a lot of stuff there and I get surprised every time I see some development! I love how they incorporate some fun holiday activities and events that parents can be a part of. Events, changes and notices are all communicated through the app and emails and they are really good about it. All the teachers are wonderful and very friendly every time I go in. I 100% recommend here to anybody!

    Everything about this daycare center is fantastic! I highly recommend for a number of reasons: The…read morecommunication from the center directors, Katie and Lisa, is phenomenal. Parents are always made aware of the activities going on within the center, which is great because I know what to talk to my son about in the evenings! The level of cleanliness throughout the center leaves me with great confidence that the entire staff is working diligently to safeguard the health and well-being of all children. During the covid quarantine, I kept me son home with me and utilized the center's drop-in service, as needed. I now have my son back full-time as I feel very comfortable and confident with the precautions of the entire staff (drop off at door, temperature before entry, staff wearing masks, communication, etc.). We love Heimer KinderCare and think of the directors and staff as family. How they interact with my son and me truly brightens my day. Trisha and Camille in the 2 yr old room are fantastic! My son always talks about them. All are so welcoming, supportive, and I love the pictures and updates I receive throughout the day!

    Montessori-Mount Sacred Heart

    Montessori-Mount Sacred Heart

    5.0
    (2 reviews)

    Love Mount Sacred Heart!! Originally, I was put off because we're not Catholic. But, after trying…read more3 other terribly disappointing daycare facilities, I reconsidered. And I am so glad I did. This is the best Montessori experience in San Antonio. It is a great balance of cost and programming. I cannot say enough good things about this school. Mount Sacred Heart also offers traditional Pre-K instruction and, obviously, feeds into the associated Catholic school, grades 1-8. I don't know much about that part since the Montessori is separate. The children don't wear uniforms and those in Pre-K do not attend mass.The children do have some religious education, but I asked a lot of questions and am very comfortable with it. It has led to interesting conversation at my house as we're not at all religious. Since it is attached to a school, there is the option to participate in CYO (Catholic Youth Organization, I think?) activities. Essentially, it's after school sports. The community is great and the teachers/staff are kind and friendly. Don't waste time and money like I did. Just go take a tour of the school.

    Excellent Montessori program. The teachers and directors are attentive, communicative, and manage…read moretheir classrooms quite well. The program has been around since 1972 and it shows (both the wear on the facilities as well as the professionalism of the program). The drop off and pick up procedures make getting in and out easy, and if they went further than the kinder year, we would stay.

    La Petite Academy on West Bitters

    La Petite Academy on West Bitters

    4.4
    (7 reviews)

    We couldn't have asked for a better experience in any of the classroom's our son was in…read more More specifically, we want to thank Ms. Jennifer and Ms. Ashlee for taking such great care of him as an infant. As any parent that has put a child, especially an infant, into a school knows, it's hard handing that child over and it takes a lot of trust. Both of you provided just that in how you took care of him and constantly communicated with us. We could see how much you cared for him and the other babies. We also want to thank Ms. Miranda and Ms. Kat for the care they show to all the kiddos in their classroom's and for giving our son a great experience. Each day, he is excited to go to school (he literally runs to the door when we ask him if he's ready) and that is because of both of you and how he is treated in the classroom. And lastly, we want to thank Megan and Ms. Christina. It is very apparent to us how passionate you are about the kids that come into La Petite. You both show great care and love, and fiercely protect them. We never saw this kind of care from the precious school he came from, it was all business to them. And while this is a business, you both make it clear that the kids always come first. We can truly see the love and care that the entire facility gives each of the children, so thank you for everything!

    I am writing this review almost a year after my child's disenrollment because I wanted time to…read moreprocess what happened and ensure I was sharing this experience thoughtfully. During that time, my family genuinely loved and appreciated the teachers and staff. We intentionally built positive relationships with staff and regularly showed our appreciation through small gifts. My 17-month-old child was disenrolled effective immediately following a disagreement between Ashlee and me regarding paperwork that I was told needed to be returned the following day. After 14 months of enrollment, I was informed that the center did not have paperwork on file, including documents containing my child's medical history, emergency procedures, and other important information. I expressed confusion and frustration because this was the first time we had ever been told anything was missing. I was then informed that if the paperwork was not returned the following day, my child would not be allowed to attend. As a parent, I found this concerning because the missing paperwork was not something we had knowingly withheld, nor had we previously been informed that it was missing. When I questioned the situation and expressed my concerns, Ashlee responded by saying, "Maybe we're not the right fit for you. I can go grab your kid's things and we can disenroll right now." My husband and I looked at each other in complete disbelief. I told her I felt that response was excessive and respectfully asked if I could wait to speak with Megan or Christina as they had historically been the individuals we were directed to when questions arose. Ashlee told me that the decision was final because she was also in charge. The conversation continued for approximately 30 minutes. I repeatedly tried to understand the rationale behind the decision. I even apologized if I had offended her by referencing Megan and Christina as the individuals in charge. I explained that my understanding came from prior interactions in which Ashlee herself had deferred questions to them when she was uncertain. I also sat down & began completing the paperwork. Despite my efforts to resolve the situation, I was repeatedly told the decision was final. During the conversation, Ashlee stepped away several times to make phone calls & also referenced a prior misunderstanding I had with Megan regarding medication, claiming that I had previously been "warned." This characterization was surprising to me because Megan had never approached me in a manner that suggested I was being reprimanded or warned. Every interaction I had with Megan was respectful, and understanding. The same was true of my interactions with Christina. It is also important to note that I was 8 months pregnant at the time, and this occurred around 6:00 PM on a Monday. Most daycare centers in the area were already closed for tours, yet I was suddenly being told my child no longer had childcare because I questioned a situation involving missing paperwork. What made the situation especially upsetting was that Ashlee stated she had been having a hard day. To this day, it is difficult not to feel that an uneqquiped lead had an emotional reaction and played a role in a permanent decision that significantly impacted my family. The following day, I spoke with Christina and confidently asked that they review the security footage because I knew I had never yelled at Ashlee, despite being told that was reported to management. While frantically touring new childcare centers and taking unexpected PTO that I had hoped to save for my upcoming maternity leave. Christina did call me back after watching the surveillance footage & she didn't see my yell at Ashlee either (no audio just visual clips) but understandably like any professional company, they had to go through with the decision. It would look very poorly on them to backtrack/ not support a teammate. At that point, I informed Christina that even if my child had been welcomed back, I would not have returned. The trust had been broken, both by the immediate disenrollment and by the allegation that I had yelled when I had not. Fortunately, all four childcare centers I toured with all the same perks as this center, accepted my child. Three were prepared to enroll us for the very next day. Several administrators I spoke with expressed concerns with how poorly the situation had been handled. Today, both of my children are thriving at their current daycare. However, I feel compelled to share this experience so that other parents can make informed decisions. My recommendation is that any communication, questions, or concerns be directed to Megan or Christina ONLY. Lastly, I was informed that I would receive a follow-up call from corporate customer service regarding the treatment my family experienced and the circumstances surrounding the disenrollment. Despite being told there would be further investigation, I never received that call. This whole experience was extremely traumatic.

    Parliament KinderCare - preschools - Updated June 2026

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