Chappelle has the kindest and most compassionate staff I've ever experienced at a veterinary…read moreoffice. Dr. Nelson is our primary vet, and she is wonderful at explaining options thoroughly without making us feel pressured. She always takes the time to discuss my pets' needs and truly cares about both pets and owners. Dr. Suto and the other veterinarians have operated on my senior kitty, and every experience has been positive with excellent recoveries. I'm incredibly grateful for the care they provide!

My cat and I have had nothing but good experiences with Chappelle since we transferred to the…read morepractice 4 years ago. We've seen several vets over the years for regular and urgent care, all of whom have been kind, taken time to explain what is going on and any recommendations they have, and have always offered multiple levels/costs of care when needed to make sure everything works for us financially. The front desk staff are helpful, and it's amazing to be able to call or text for help and have the chance to get same day appointments with no extra fees, and drop in for vaccines. Sometimes there is a long wait/delays, but I'd prefer this if it means that the vet takes their time to ensure your pet is taken care of.

So grateful to have an exotic vet in our neighborhood. I love Dr. Deans approach to caring for…read moreanimals. She does a great job of making time for our emergency issues and she always offers reasonable approaches to problems. Highly recommend!

Dr. Dean and this office really care about your pets. My dogs love going there. Their prices are…read morevery reasonable especially since the care is exceptional.

I cannot express how deeply disappointed and heartbroken I am over my experience at CSU Veterinary…read moreTeaching Hospital. I brought my dog, Lupo, there during a medical emergency while we were traveling from North Carolina, and what followed was one of the most traumatic experiences of my life. We were already in a state of panic, far from home, trying to make the best decisions we could. Despite that, there was a profound lack of communication, compassion, and transparency throughout his care. We were never offered the option to stay in any rooms, just to rest for a little. Being 45 minutes away while our dog was critically ill created unnecessary distance during the most important moments of his life. The most devastating part is that we were only contacted when things had already taken a severe turn, and that call was not a supportive update, but a frantic, high-pressure conversation where I felt like I was being almost yelled at that he needed to be euthanized immediately. There was no sense of guidance, no compassion just urgency without support. We were not called earlier as he declined, and we were not given a real opportunity to come and be with him in time. Because of this, I lost the chance to have any meaningful final moments with my dog. By the time we were involved, he had been intubated. That was not what I wanted unless it was absolutely necessary as a life-saving measure, and it ultimately robbed me of being able to hold him, comfort him, or say goodbye in a way that had any meaning. That is something I will carry with me forever. When we last saw him, he was placed all the way at the bottom of a cage. It felt impersonal and distressing given how critical his condition was. There was no sense that comfort or dignity in his final moments was being prioritized. To make matters worse, a necropsy (autopsy) was performed without our explicit consent. This was incredibly upsetting and felt like a violation during an already devastating time. The lack of clear communication and consent around something so significant is completely unacceptable. After his passing, the handling of his remains and the lack of communication continued to cause harm. Because of delays and inability to reach anyone, his body was not released to the memorial service we had chosen in time for us to receive his ashes before our flight home. We were forced to extend our stay, rebook flights, and incur additional expenses... all while grieving the loss of our baby. I understand this is a teaching hospital and that not every case has a positive outcome. But communication, compassion, and respect for both the patient and their family should never be optional. At no point did I feel supported, informed, or prioritized as his owner. Lupo was my world. He deserved better. And no family should have to go through what we experienced here. There was no compassion in here. There was only a severe urgency to give us a large bill.

When I questioned the billing charges, the staff became noticeably rude and dismissive instead of…read moreproviding clarification. I was told that CSU operates under a "seven‑day open billing consent," meaning my bill could actually increase even after I had already paid and left the facility. This was never explained to me beforehand, and being informed of it only after raising concerns felt both unprofessional and intentionally misleading. The idea that additional charges could be added for up to seven days after my visit caused significant stress and made me feel taken advantage of during an already urgent and emotional situation. I will be submitting a formal complaint with DORA regarding lack of transparency, inconsistent medical information, questionable billing practices, and delayed release of medical records and x‑rays. I will be requesting that this complaint be reviewed by Client Services, the Hospital Administrator, and the Service Chief overseeing my kitten's care.

What a beautiful clinic, the people there are so friendly and so caring. They truly engage with…read moretheir practice in the medicine of healing

Cache La Poudre Vet Clinic is probably the best place I have taken my cats and dogs to. Dr…read more Shackleford is, without a doubt, the most caring doctor I've ever met. He really knows his stuff and can toe the balance between what's affordable and what is absolutely necessary, often coming up with ways to skirt your budget, especially in emergencies. After you have been going there a while, they will definitely work with you financially on a short term basis. He can be a very busy guy, so if you have a later appointment do expect for it to be running 20-30 minutes behind, but you really won't regret taking your animals here. Dr. Shackleford has really set the bar high for any future veterinarians I work with now that I'm getting ready to move.

We have been going to City Park Animal Clinic with our little Beagle, Scarlet, for 9 years now. She…read moreis 15 years old. We love Dr Frank and his crew, and he is a great vet and has been practicing a long time, so has many tools in his toolbox. He is there full time now. He spent a long time with us and Scarlet, and reminded us a number of times that he wants a progress report in a week. We are grateful to have him as our vet, and highly recommend City Part Animal Clinic. Reasonable, Caring, animal lovers!

The quality of service is a bit pricey for how slow they are to get back to you. I was never called…read morewhen they said they would and had to call multiple times just to get a simple answer about the dogs test results. I also was never given in-depth details about fees or follow-up treatment.

They took great care of our elderly cat when we discovered him in distress late at night…read more It's reassuring to know you have a good place to go in an emergency.

DON'T BRING YOUR PET HERE! GASLIGHTING a mourning pet parent…read moreto hide your vet tech's incompetence is next level evil. When the travel vet came to put him to sleep last night, it was very obvious that those black marks are bleeding wounds developing scabs where his nipples should be.

Caring Pathways was truly a blessing during one of the most difficult times in my life. Leslie,…read moreDesiree, and Destiney were absolute angels--kind, accommodating, and deeply understanding. It's only a YEAR later that I'm getting around to writing this review, and the experience with this company still makes me tear up, with gratitude! As a first-time client, I had some special requests, like keeping my dog's body for a few days while I finalized ideas for memorabilia. They honored my wishes with such grace and compassion. When I needed an urn, they went above and beyond, showing me their inventory so I could select the perfect one, as each wood option was uniquely cut and meaningful. Their attention to detail and genuine care for my situation made such a difference. Despite my attempts to give them a cash tip as a thank-you, they kindly refused and asked that I leave a review instead. So here it is (a YEAR later): Caring Pathways offers incredible service with a truly compassionate touch. I can't recommend them enough. The vet, Kaity, and her assistant that came to help us were just as much of a blessing as the ladies at the mortuary. You're all just the most extraordinary team of humans!! Thank you, again!!!! With love, from Teresa & Bourbon.

Caring Pathways and the staff is the most empathetic place one could imagine. I had to make couple…read moreof phone calls to them and their care about a beloved animal is amazing. Dr. Kira came to our house and she was just amazing from the moment she stepped in. She made everything so comfortable for us. She gave us as much time as we needed with our little angel, Casper. Casper slipped away softly surrounded by his family in his favorite place. We couldn't thank you enough, Caring Pathways and D.Kira.

Dr. Thomas provides a wonderful caring service to people - she is very reasonable in her approach…read moreto treatment- very generous in her service and she goes the extra mile for you when needed-she has faithfully served the community and helped people maintain healthy pets that they otherwise could not afford She has done tremendous good work for years in Fort Collins- I have lived here since 1978 and I have never seen anyone do more charitable service to others than Dr. Thomas Whatever the issue please consider the depth of what she das provided

And they're closed too bad. It was the only place in Fort Collins that would do discount care price…read morethat is too bad. Everything else suffered somewhere between the beginning of the pandemic and when she closed, I'm not sure what happened. I would've given four stars before.