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    Parson's Pro Cleaning Carpet & Tile

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Parson's Pro Cleaning Carpet & Tile

    Carpet cleaning

    Grout cleaning

    Re-grouting

    Parson's Pro Cleaning Carpet & Tile Photos

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    5 years ago

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    The Good Tile

    The Good Tile

    4.6
    (40 reviews)

    I hired Eliab of The Good Tile to remove our 90s bleh kitchen floor tile, remove our backsplash…read moretile, and install over 300 square feet of new flooring tile plus new backsplash, and extensive accent wall tiling in the backsplash tile. My new floor tile has a pattern, and the backsplash tiles were 2.4" x 8" ceramic hand glaze ceramic tiles, and so neither would be easy to install unless the tile installer was very skilled. I thought the review photos on Yelp showed Eliab already has an extensive body of work done well, and I loved that he specializes in tile so I knew that he should be very competent at it. And he and his guys Salvi and Rafael were excellent! They worked hard and did very precise work. That was a ton of cuts and joints to line up perfectly with all that subway tile, and it looks wonderful. The cuts around light switches and power receptacles: also precise. He was as good as his word about showing up, doing it right, and cleaning up as they went. He earned my trust, was good to work with, and I would happily hire him again. I definitely recommend! I will post pictures for now as is - but keep in mind the construction is still going on so they will not look as great as they should. I'll try to remember to update our photos when the remodel is truly done.

    UPDATE: Your…read moreresponse is not accountability. It is damage control, and it is misleading. You keep trying to reduce this to a "misunderstanding" about the plumber, but that is not what happened. You recommended and coordinated the plumber as part of the project, and the plumber stated that you already knew the correct rate. Yet I was quoted a lower amount up front, which made the situation feel like a bait-and-switch once the job was already underway. You cannot bring someone into the project, benefit from the job, and then act like his pricing and your communication had nothing to do with you. Your claim that you did not leave anything unfinished is also contradicted by the photos I uploaded. The kitchen tile work was not completed. That is not an opinion. That is visible in the photos. Your latest claim that you "only charged for what was carried out" is also misleading. I paid for the majority of the kitchen tile work, and the kitchen was still left unfinished. Saying you did not charge for the uncompleted portion does not erase the fact that I paid substantial money toward a job that you did not complete, then had to hire another contractor to finish. The most serious issue is that you were supposed to return the following week to finish the tile work and dispose of the tub. I texted you to confirm the schedule and materials. You did not return my calls. Then you did not show up. That is not a misunderstanding. That is a no-call/no-show. A professional business owner does not ignore a customer, fail to show up, leave visible unfinished work, and then publicly try to rewrite the facts. This was a horrendous experience involving misleading pricing, unfinished work, ignored calls, a no-show, and added expense. Homeowners should look closely at the photos and be extremely careful before allowing The Good Tile into their home or paying them for a project.

    Parson's Pro Cleaning Carpet & Tile - carpet_cleaning - Updated August 2026

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