I had a stress test done on 12/17/25, I failed. I was told I had to get another test done at a different facility and I would get a call to schedule this. Today is 12/23/25, I tried scheduling myself but the referral was never sent. I've called Dr. Garg's office a few times to schedule this or just send the referral so I can do it myself and yet no one has called me back. According to the person I spoke with she is just the receptionist and will relay my message. Is this not an important test?? I mean it's the heart. Why is this not a priority with this office! I switched doctors. Partridge Family Physicians is not a good place for people who need medical assistance. read more

I have and my family treated with Dr. Ginnebaugh for years. He has been an awesome doctor. He is always very personable although thorough on my routine exams. When my daughter was in high school she had an issue with some swelling around her lip so we to her in and Dr. Ginnebaugh. He diagnosed her with the mrsa staph infection which can be extremely serious. He took quick action and because of that she avoided having to be hospitalized and the serious consequences that can come from that infection. I highly recommend him. Its hard to find a good family doctor that knows what they are doing. read more

I tried finding a good primary care doctor. I couldn't find a good doctor at all. Went to a lot of Doctors until I found Dr. Ginnebaugh. He is the best I have seen. He always puts me and my health first. The staff is also the best. Always do a great job. I'm am thankful I found him and his practice. read more

Dr. Ginnebaugh is the most unprofessional physician I've ever met. He's very rude and condescending. Same yourself the headache and avoid this guy like the plague! read more

I am a former patient of this clinic. I had thyroid nodules and an FNA in 2015 that came back "inconclusive." I kept asking and there was never a follow up. I kept having symptoms and the doctor told me it was all in my head and prescribed me anti-depressants and diet pills. I left and have been seeing a different doctor since 2018. What was "in my head" ended up being thyroid cancer. I am so glad I trusted my gut and stopped seeing this doctor. read more

This office just continues to get worse.. Dr Horrigan is awesome, but the same rude receptionist is still there.. long dark hair, accent. I was accused of not paying a bill and even when I showed her the debit from my bank account, she continued with an attitude. I've been coming here for years! I just don't understand why they don't get rid of staff that actually hurt their business. I come not feeling well.. I don't need bitchy staff to make me feel worse . read more

I have been seeing Dr. Horrigan for the past 10 years and himself and his staff especially Amy have been the nicest people I have ever gone to see! My wife even started going there!!! I have been without insurance over the years for various reasons and we have worked it out with Tammie in Billing with the same good attitude as if I had insurance!! Have had a lot of major medical problems and if Dr Horrigan sees its a major problem he sends me right to emergency to get it taken care of!!! You want a good Drs office to go to go here!!! The whole staff is great and knowledgeable and sincerely cares. Even when I havent been there for a while the Nurse Lisa will call and see how I am doing!!! !st Class place Steven A. Harold read more

HORRIBLE customer service. I have been with these physicians since I was a child. And while Dr Horrigan is an incredible physician, it is not worth dealing with the staff/nurses. There are too many options in healthcare to stay with an office who treats you like garbage. GO ANYWHERE ELSE, your health is TOO important. read more

Legend is that I've been going here since I was an infant visiting my grandparents. And then, once we actually moved to Michigan, this became my regular Doctor's office. I see Dr. Ginnebaugh, and he's great-- and ends every appointment with a recording of his findings for his records. Hilarious, actually. I've seen most of the physicians in the office (after going here for so long, you eventually see them all) and they're all pretty great. My only complaint is that, as a family practice, there are often crowds of sick kids with their parents in the waiting room on weekdays-- an experience that can be a bit unnerving if you're childless and not used to angry, uncomfortable, sick kids. However, I guess it means they must be pretty good with kids. (Hey-- my mom took me there so they must be.) And there's always stickers at the checkout, which makes even adults like me happy. read more

Great Physicians that I have been seeing for twenty four years and I think Dr. Horrigan is wonderful. Lately I have noticed new faces in the office and they are not as organized and proficient in there duties. The office calls me on Tuesday afternoon to come in have some tests done, I am told that I can just walk in with no appointment. On Wednesday morning I arrived for the tests and after waiting for forty minutes they still cannot figure out who called me and why so I left. If and when they figure it out they can call me, maybe I will show up just before they close. read more

This is the only doctors office I have ever been to. Dr. Horrigan has always been very pleasant, and I've never been unhappy with him. The employees working at the reception desk however are the most ill-mannered, nasty people I've ever had to encounter. This does leave room however, for receptionists I've never met there..so maybe not "all" of them. But every experience I've had in person and over the phone with them has left me uncomfortable, upset and sometimes embarrassed. I recently spoke to a "Gloria" who was immediately made me feel like my phone call was an inconvenience to her day. She accused me of not being a patient there..before she even asked my name!! Then I was told by another very abrasive woman that since I haven't needed to see my doctor in the past few years that I was not his patient anymore and they would not see me. Accusing me again if I had been to a different office recently. If there was some sort of policy saying that I had to return yearly to remain a patient I would have done it. But I have never been notified of such rules. There has also been a bigger gap in time throughout my life of not having to seek medical attention from them and I managed to still be his patient until now. Even if they were willing to accept me as a patient again, I would never put myself through dealing with these horrible, rude people again...especially during a time that I am sick and could probably use an ounce of compassion. read more

Wow, where do I start...I have been going here since I was about 10 and now at the age of 32 I still go there, in fact my fiance' now sees Dr. Horrigan too. He is the best Dr. I have ever had. At 15 I was a cheerleader and my knee swelled to the size of a baseball and I slept about 20 hours a day. Dr. Horrigan ran alot of bloodwork on me and at first thought I had Mono but actually I have Lupus. He has been awesome from day one. I have also been seen by Dr. Ginnenbaugh he's also the best. And yes he does his recordings at the end of EACH and every visit and is absolutely hilarious. All children like the doctors, they make EVERYONE comfortable. They will listen to everything that you have to say in order to give the best treatment. If you need to be referred to a specialist or any other doctor they will point you in the right direction, they tell you their best opinion. read more

Sadly, I have to agree with Katie T. (the most recent post since this one). The excellent doctors aren't enough to excuse the horrible staff at the reception desk when you come in. Where do they find these people, and why are they so nasty? The last several times I have come in I got treated rudely by NASTY staff who are annoyed that you are even in the room. Don't dare try to talk to them because you are "interrupting their paperwork" and they hate that! Just sign in and sit down! Management needs to raise the bar for how customers are treated at the front lines. If you can't be friendly then don't work with customers! My story: Upon signing in the receptionist "Kim" tried to charge the wrong amount for my visit upfront - she brought it up not me. I told her it was only a $25 copay because I have PPO and this is my primary doctor. She argued with me until I showed her my insurance card, she looked at it and angrily gave it back to me and corrected the charge to $25, and quickly tried to usher me away to sit down (because she was embarrassed, but she did not apologize). She then blamed it on what she read from the computer and said it was the insurance company's fault for the data she read. I asked if they had my card on file, she said yes- (but somehow she didn't read it). The customer at the other window next to me leaned over and said "you have to watch yourself here, they screw up and charge people the wrong amount all the time, last time it happened to me". So then I thought maybe the employee doesn't know how to read the screen. So to double check I called my insurance and asked them if they were displaying the wrong information for the doctor's office to read, and they immediately knew what the mistake was-- the employee was reading the information wrong on the screen--and they pinpointed the problem to a specific code number, and even asked to talk to the receptionist to help show her how to read it properly so that she doesn't mistakenly charge the wrong amount to people in the future! The receptionist tried to not take the phone and said she was too busy and needed to help other patients and I should please have a seat, but I insisted that she take the call because I am trying to help her to avoid this mistake in the future, (and there were no other customers in the room). She took my cell phone and snapped at the kind insurance person who was on the phone and said "yep! I don't need your help thanks!" and she hung up on the lady --while she was still talking and handed my phone back to me and shut the sliding glass window in my face! Like that little glass window will make me go away now!!!! I asked for an office manager and was told "she's off today, please have a seat". When I was finally brought back for my checkup I tried to again ask for somebody in charge, but the nurse tried to cover for them and gave excuses for how they treated me. Saying it's probably not their fault. Finally a head nurse, acting as manager came in to hear my story and apologize for the rudeness of their staff. She agreed there was no excuse for them treating customers like this. I really appreciated that effort, but it was WAY too hard to get this outcome! This was the last straw putting up with being treated like Sh** when I am the patient, and patients pay the bills for this place! I told them this will be my last visit since they can't seem to manage customer service here! I was asked not to post about this and to please let it "blow off" -- but it's happened too many times to me and other people as well. There is no urgency to take care of this. So morally this needs to be shared because nobody should be treated like this! I hope this message shocks the business management into paying closer attention and to take a more active role in managing the attitude of their staff- both new and seasoned - and put customers back to the highest priority, not at the bottom below paperwork! I came home and found a new doctor and will read customer reviews carefully from now on! I feel bad for the good doctors that work here because they should not be grouped in with this review... but you can't see them without first going through this horrible experience. They are the best part of the practice. I hope they learn to get an office manager who can get their sh** together upfront -- monitor employee attitudes and listen for trends in customer complaints, take it seriously. Too many mistakes here especially with money. As a corporate manager myself -- your employees will only behave the way that you ALLOW them to behave. No excuses. Another lost customer. read more

Honestly, I just read the long review and have to say I have never experienced anything close to that during my numerous visits. The doctors are terrific, very empathetic and the staff have been extremely polite and professional at all times. I will continue to bring my family to this practice. Love them! read more

I have been going to Dr. Ginnebaugh for years! They are always quick to get me in for an appointment when needed, and are always extremely friendly when I come in. I am surprised by the previous comments because I am always greeted with a warm "Hello, how are you." The nurses are always friendly when they call you back, always asking how you are doing and making an effort to make you feel welcome. Dr. Ginnebaugh always makes an effort to check in with you personally before getting started. He truly cares about his patients and it shows. I would highly recommend Partridge Family to anybody who is looking! read more

They used to be great. In the past few years the staff has gotten worse and they WAY too expensive!

I have been going to ginnenbaugh for several years. Most of my visits have been fairly routine prescription refills and flu visits. Recently I had an injury and went to his office for several visits. He ordered a number of xrays which did not dictate my care or treatment. He seems to be more interested in getting you in and finding ways of making money from you. He is very phony. Furthermore you will routinely wait 30 to 60 minutes after your appointment time to see him. Needless to say I am dropping him. I should have done this a long time ago. read more

The professionalism and caring attitude of the staff of Partridge Family is hard to find in family health care. Most service providers have forgot what it means to service the patient and make them feel like a part of your family. Dr. Ginnebaugh and his staff take time to know everything they can about their patients. A strong family takes care of one another. That's the Partridge Family. read more