What a great experience I had. It's funny 19 years ago I got my prom dress here & 1 yr ago I got my wedding dress.It was a spur of the moment appointment on a Monday afternoon I was treated Like a celebrity. It was awesome. I didn't even have to look on the racks all the dresses were bought to me in the dressing room. After I said yes to the dress I was referred to the seamstress located in the same building who did an excellent job overall the whole experience was so positive! Thanks guys your staff knows what they are doing read more

I wish I could give this place a thousand stellar reviews!!! I took my sister here to find the wedding gown of her dreams and the staff at Party Dress Express made it happen!! We had a serious time crunch as her wedding is 3 short months away. From the beginning we were walk-ins and they saw to us right away (bonus points). The front desk girl, Faith was absolutely adorable and helped me (MOH) with my dress at the end- loved her!! But the star of the day (besides the bride to be) was Jackie. Jackie was an angel sent from wedding heaven! She knew my sister's size just by eyeing her, and brought out styles that my sister thought she "hated" and ended up falling in love with. She had my sister in and out of dresses in record time and "jacked her up" at the end complete with veil and bouquet. I personally went up to the owner of the store and gushed about how perfect Jackie had made my sister's experience. When my sister tried on her final dress, and Jackie revealed it in the mirror, she burst into tears. She was SO happy and she looked absolutely AMAZING. We had gone to other stores in the past and the difference is really in the staff. Jackie knew how to build her up, flatter her body, and give helpful tips along the way. Jackie listened to what my sister wanted and knew when to listen, and when to go with her instinct. You can't teach that! With staff like Jackie and Faith, and gorgeous dresses for extremely reasonable prices....you seriously cannot ask for a better place than Party Dress Express! All my ladies who are still looking..your search is officially over, you can thank me later ;) read more

I have been here a few times in the past couple of months for wedding things. The owner, Donna and her employees are extremely nice and helpful. I, unfortunately did not end up getting a wedding dress here due to my own circumstances. However, I did try on some wedding dresses and there is quite the selection to choose from! My bridesmaids got their dresses here and that department is just as nice! Plenty to choose from all around. Donna was extremely accommodating and she is there all the time which you don't usually see. You won't regret going, I promise. read more

I am the MOH in a wedding and we took the road trip to Fall River after having a horrible experience in a bridal store in Warwick, RI. We came here without an appointment, and the girls that worked here were more than happy to squeeze us in after reviewing a few things. We met with Kelly, who was absolutely amazing. She give honest, professional feedback on all the dresses, pulled millions of options for us and really was so engaged in the entire process. Best part of the experience was the pricing- you won't find cheaper than this spot! The same dress/designer was $70 less here for our other MOH and almost $90 less for myself! Happy girls and happy bride! Highly recommended! read more

Great selection! Amazing customer service! These girls go above and beyond to make your day perfect! came Here last minute story was busy but I did get lots of help. They have an amazing selection of dresses. I would highly recommend them! read more

The place is really dirty, and the "consultant" barely helped. Will never return. Didn't have a nice CLEAN selection of dresses. Very cheap looking dresses for 300 bucks. read more

My daughter needed a prom dress and we choose to start out our search here at PDX. I found the store to heck tick and in a complete disarray. The store does carry designer gowns; however, the gowns were full of rips or stains, or both! The one gown she did like the zippers were broken. It was a very disenchanting experience. The two star rating is for the young saleswoman who did try and salvage our shopping experience as we were leaving the store, she was pleasant and tried to redirect us back into the store but it was already to late to change our minds about PDX. I have no desire to go back here again. read more

The shopping experience was fine (nothing fancy, but it's Fall River not Newbury Street). The girls helping with the dresses were actually wonderful. They assisted in getting my undergarment (which I brought with me) secured then with zipping and buttoning any gown I tried on. The challenge came when I learned that they DO NOT allow returns and you are allowed ONE exchange. So the first gown I bought (I was a mother of the groom) I came back with one week later and was allowed to exchange it for the one I should have bought. It had to be a more expensive gown keep in mind otherwise I would have lost the difference. So I ended up with a $400 gown in a common style, in black, in a popular size. I made the mistake of buying the gown too early however and saw something I absolutely loved in Lord and Taylor 2 months later and bought. Now I knew about the return/exchange policies and decided to call to see if there was anything they could do anyway. I got the owner on the phone who, while very pleasant told me she would not be able to do anything for me. As a last offer, I asked if I could bring the gown back and in exchange for the $400 dress, could they let me have two little girl dresses (which I still needed for the wedding - two little girls who were coming but didn't have dresses yet that I was close to). So my offer was even if those dresses only cost $100 - $200 total, I would be happy to have the exchange. She politely told me no and to use Ebay; that I should have no trouble selling it there. I suggested she would even have less trouble with her large store but she wished me luck and hung up. I am a reasonable woman but to say I was disappointed is an understatement. Two recommendations mothers; wait until as close to the wedding as you can bear to select your gown (because there are so many and we lose weight and other things end up looking better ;)) and if you can't wait; steer clear of this place. I bought and returned four other cocktail dresses for the rehearsal dinner for my son's wedding and ended up returning all four of them (all over a 3 month period before the wedding last weekend) and ended up wearing something I already owned. I was 100% whole with those dresses because I purchased them at Nordrstoms and Lord and Taylor. I will sell my $400 frock on Ebay or Craigslist as we get closer to New Years and try again at prom time if I have no luck then. I never wanted to spend any time (or lose money) to dispose of this beautiful gown. read more

I ordered my mother of the groom dress in january. The wedding is in 4 weeks. after multiple emails and phone calls that are never returned, I still have no idea where the dress is!!!!! Would never shop here again!!!! read more

Amazing selection of wedding gowns for great prices! They had a mixture of dresses you can buy straight off the rack for great discounts and other dresses that you can order in your size (still reasonably priced). My goal was to stay under $1000 and I had almost the whole store to choose from. Don't be fooled by the location and store front, the have plenty of wedding dresses to choose from. read more

For many first time brides finding the perfect dress is a big deal and it was no different for me. In my hunt for the dress I brought along a small entourage and found a dress that everyone loved. Well, I thought everyone, shortly after I found myself second-guessing my choice. Not because it wasn't an amazing dress, but because it was far off from what I envisioned. I was not sure I looked like a bride. I came to Party Express to find a mother of the bride dress. After, we decided to check out the bridal department. Right away we were greeted by Donna, the owner, and a friendly staff. We explained my situation and the service we then received was second to none. They reassured me that no, I was not crazy and that I should be happy with my choice. They encouraged me too look and it didn't matter if it was the original or a new dress, just as long as I was happy. I really cannot say enough about the wonderful experience that I had at the store. It was the fact that they made it so comforting that sometimes you do say yes to the wrong dress at first. It allowed me to have an open mind and find a dress that I truly love! - Alisa Stratford CT read more

Went there looking for one dress that they said they had in stock online. Came in and no one had seen or heard of it. Went to look around for a new one, as I drove 40 minutes to get there, and every dress I liked was ripped in some ugly way. Horrible. The only reason it's two stars and not one was because the staff was kind. read more

This is the best store because they have a huge selection and their staff is super helpful! Kelly was a gem to work with! She was so unbelievably helpful and kind, and she even stayed after store hours so that we could finalize everything. Kelly made finding my bridesmaids' dresses a breeze. She was honest about what colors and styles looked most flattering on all my girls. I'm going to return to shop for my flower girls! Thank you Kelly! read more

An absolutely great place to find a wedding gown. I went here back in April just to browse and I ended up finding the perfect gown at a great price. I'm talking less than $500 with alterations included! I've had nothing but excellent service. I went to visit my dress when it came it and they treated me as if I hadn't already purchased the dress. Two employees helped me into my dress, suggested jewelry, etc. They've never been pushy and that was really important to me. read more

Never again!! I have had a few somewhat successful experiences at PDX but unfortunately the last one erased all those good memories from my mind. I finally allowed my daughter to pick a full price dress for her senior prom. She had needed several dresses in the past and we shopped the sales rack for them. This time she choose a beautiful blue dress and I was happy to pay the price on the tag. Imagine my surprise when my seamstress friend went to alter it and found that it had been previously altered. Imagine my dismay when I called the store and was berated and out and out told that my seamstress must be trying to make more money on alterations because their dresses are never resold. I felt humiliated !! Funny, my friend was doing all the alterations for free and she even saved the pieces to show the previous alterations. Shame on you! Tonight, I am taking my oldest daughter to buy whatever bridal gown she wants and NO, we absolutely will not be at PDX. Sorry :( read more

Tons of dresses. Seriously, so very many. I went on Mother's Day, so it was pretty empty, but I can imagine it getting really busy. I had Faith as an attendant, and she was awesome. Everyone there is super friendly and the prices are great. Definitely recommend this place to all brides. read more

Bought my wedding dress from here, also my bridesmaids dresses and some shoes, great place, staff is very professional and lots of pretty dresses for everyone! read more

They went above and beyond for me. Made me feel very welcomed. Very nice! Love the staff here. They're very helpful, they knew exactly what I wanted. I could've only ordered one dress without a deposit down.. But again, above and beyond! She knew I needed a prom dress. She ordered two dress WITHOUT deposit down. Large & great selections of dresses. I'll definitely be buying more dresses here! read more

I had the best time finding my wedding dress here. Liz was so helpful, nice and patient while I tried on numerous dresses--finally narrowing it down to the one. She really made me feel comfortable, and kept giving me accessories to fit the whole look together. The owner was lovely to me as well. The selection was excellent, and the prices are extremely reasonable. I highly recommend this shop! read more

Party Dress Express is located in one of the old Fall River factory mills. I first shopped here a couple years ago when it was across the way in a different building, but the new location is much nicer. They carry casual dresses for any occasion, prom dresses, mother of the bride/groom dresses, bridesmaid dresses & lastly, bridal gowns. For the most part, they have a rather extensive selection, you just gotta look for it. It's more or less set up like a regular clothing store, with dresses on round racks in the middle and outfaced ones on the walls. Most dresses are very weathered or lived in, if you will. They can order new ones in the size that you need, or like my mother-in-law did for our wedding, you can take the one off the rack & they'll fix it up for you before bringing it home. Pricing is reasonable, except for the more high-end couture gowns. They saleswomen are much more visible in the new location, which is an improvement. The dressing room situation with the letters can be confusing, but it's not rocket science either, we figured it out, it's just different. read more

Bought my dress here after many attempts at various bridal stores across MA. Loved the selection here. I originally came as there was a Sophia Tolli trunk show and I'm so happy I did. Nicole was incredibly helpful and patient and I felt like I got a fair deal. I got 10% off due to the trunk show and all dresses get free alterations. read more

Love this place! I went here to look for a dress for my wedding. We had booked an appointment in advance (bridal party included.) I was very pleased with our consultant, I forget her name (sorry!) but she was the one with the tattoos. I had an idea of what I wanted but was also open to her suggestions. We had picked out dresses we liked and she also picked out a few suggestions for me. She made me feel super comfortable and she was easy to get along with. There was one dress in particular I loved on the hanger and when I tried it on it was exactly what I was looking for. (It ended up being the one the consultant picked!) I did end up purchasing the dress elsewhere that was closer to where I live. But I cannot say enough about this place. Our consultant definitely made our appointment! read more

Great experience here trying on bridal gowns. Theresa was so helpful and very kind. I explained to her that it was my first time trying on dresses ever and we (me, my MOH, and mom) just wanted to see what we liked. She let us pick out a ton of dresses, helped me into all of them. Complimented me a lot and gave her honest, but kind, opinion when a dress didn't look great on me. She accommodated all of our requests (different belt, less beading, different veil, etc). I found a very plain dress I liked but I wanted a little bit of bling, she put a thin belt on and it wasn't enough. I told her this and she went looking for a wider one and did the same with veils. She was not pushy at all and was very interested in making sure I was happy. She asked lots of questions about me, my fiancé, our plans, etc. She let me take pictures in all the gowns and walk around in them for as long as I wanted and never pressured me to move along to the next dress. I will definitely go back, I had an awesome experience. Highly recommend read more

I don't think Ive ever seen so many dresses in my life lol. A lot are tattered but you can order another one. Very busy for prom but things go by quick. read more

What a great experience purchasing a wedding gown for my daughter. The sales help were fabulous. It appears everyone seems to help out, there was no "she's not my customer" attitude at all. Our salesperson Faith was so kind and helpful and when my daughter found the gown she loved and looked great on her everyone seemed to turn all at once and say how beautiful she looked in the gown. They are honest in their opinions and if something didn't look good they would say so quite diplomatically. It happened so quickly the girls ended up picking out bridesmaids gowns also. The whole process took less than 2 hours. The fact that they don't charge for alterations and their fare prices makes this place a great option for any kind of gown or dress purchase. The customer service was just excellent plus. read more

This was my first stop in my search to find a gown for my destination wedding in the Caribbean next summer. I had a Saturday appointment at 4pm. I had my mom, 2 cousins, sister-in-law and a bridesmaid with me along with 3 children under the age of 16. I heard no complaints. There was one other bride trying on gowns at the same time. There was more than enough space. The dressing room was also very spacious. There was a plethora of wedding gown. The designers and sizes were very easy to find. My consultant Teresa was very nice. I didn't feel pressured to purchase anything right then and there (although I felt that my she THOUGHT I would). The only downside is they didn't have as many of the gowns I was actually interested in, in my size. The plus size were VERY plus sized and the others....were NOT. They didn't have a lot of in between which is where I fall. Everything had to be clipped on (now going to 5 shops, I know this happens sometimes, but I felt like it was EVERY GOWN here). read more

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I walked in here on a Sunday with no appointment and I was so glad I did. I was hesitant to come here as I had heard it was more like a warehouse and that couldn't have been further from the truth. The staff here are so very nice, friendly and helpful. I wasn't having a lot of luck finding a bridal gown that I loved and they had a ton in the style I liked and the prices were affordable. They let you look at the dresses as well as pull some for you to try and there is no pressure to buy at all. I had a dress in mind I liked that they didn't have and they looked it up online for pricing and availability with no hesitation. I had a great experience here! read more

I wish I could give 100 stars for Party Dress Express! I honestly cannot thank them enough for their incredible customer service and selection. I had looked around at other bridal shops and even tried on a few dresses and when I called PDE they had the same dress I was looking at for about $300 less than the other stores. Their customer service is unparalleled as far as I'm concerned. They followed up on every phone call or email that same day. Their alterations department made sure that my gown fit perfectly and when I went to pick up my gown they all gave me a hug and wished me good luck for the big day. All of my bridesmaids got their dresses from PDE as well as my flower girl. They are gorgeous! For anyone looking for an incredible wedding gown I wouldn't suggest any other place other than Party Dress Express! They really are the best! read more

This store had the nicest staff ever! They include alterations in the wedding dress purchase, so worth it! I also got the bridal party dresses and flower girl dress from them. The flower girl came from another country and I needed rushed alterations, which they did with no I problems. I cannot say enough good things about this store. The best recomendation anyone gave me for my wedding! read more

I cannot say enough wonderful things about the staff at the party dress express.This was a second marriage for me. So I am not 20's or 30"s. The staff made me feel quite comfortable. They helped me pick out the perfect bridal dress. I made some custom changes to the dress. I also compared prices. They have the best prices and they include the alterations! I loved, loved, my dress.....thank you Party dress express for making my day so special! read more

This store is jam-packed with dresses in all styles and colors. The salespeople are friendly and helpful, very focused on the customer's needs and their stock. When the first few dresses didn't work for my daughter, the salesgirl asked what she did and didn't want in her dress, then went hunting on the floor for her. It was like having a personal shopper. In the end, we found the perfect dress. read more

After going through a poor experience at a bridal boutique, I wanted somewhere a little more low key, and Party Express was recommended by a friend. It was exactly what I was looking for while looking for a bridal dress - casual, helpful, and full of options. I ended up picking out a dress that was under my initial budget and plan on going back to look more at the accessories. It is also extremely awesome that alterations were included in the cost. Four stars only because I spent a good amount of time looking at dresses on their website, only to go in and find out the majority were not available. read more

If you're looking for a wedding dress and have gone to numerous boutiques, look no further than Party Dress Express. I went to this place to have my very experience of trying on my first wedding dress and just thinking I would go to get some ideas and try on some styles and go shop around other places. I was wrong. My family and I were greeted by Theresa who is one of the absolute sweetest people you will ever meet! I went on a Friday morning 10am appointment so no one was on the store dress shopping yet and I had her complete attention to my family and I for 3 hours! What I thought would be a very long summer of going from store to store, was a very enjoyable and memorable moment for my parents and I. Theresa was so incredibly patient and helpful with every detail that she thought might look beautiful. Between trying on different veils and different necklaces, she was right there to help while also enjoying this special moment with us knowing this was my very first experience and knowing this was an important part in my life. Had Theresa not been there that day and had I not gone to Dress Express, I'm not sure if I would've found my dress as quickly as I did. When I checked out I also worked with Kelly alongside Theresa to make a crucial decision if I had wanted the veil/wedding dress in white or ivory. In the end, Kelly helped me choose. But both women were so great to give their honest opinions. After I put down my deposit, they give you a folder and in that folder are $25 off coupons to use for bridesmaids. But the biggest of all is a $100 gift certificate that you can use on anything in the store including the remaining balance of your wedding dress!! Which I thought was fantastic seeing as mine was fairly pricey. I also met with Jen, she does alterations right down the hall in her own business. She came over while I was trying on my dress since I had a question about an alteration to see if she could take care of it. She was also so wonderful as well! I had the best experience ever with Theresa, Kelly and Jen. I will be buying my bridesmaids dresses from this store now! read more

Bought a mother of the bride dress at Party Dress Express. The salesgirls were very helpful. I was a little disappointed that it took a few days to be told they were unable to order the dress I placed a deposit on twice. I was able to buy the dress I tried on with the alterations included. However.......the alterations were HORRIBLE!!!!!! The top of the dress was still too big after the alterations and the seamstress sold me double sided tape and told me "all the models use it". The dress needed much more than double sided tape which does not work on a satin lining anyway!! I ended up paying another seamstress to fix my gown. She had to take the entire top apart to make it fit and fix their mistakes!! Beware of their seamstresses!!!!! read more

Excellent selection in plus size mother of the bride. Sales staff very helpful. Was very happy with my dress. However, alterations were not included but I was referred to the seamstress in the same building (who happens to do the store's alterations). When I came back after the first fitting, the skirt waist had not been taken in. They suggested that I lost weight or had different undergarments. Not true - everything was the same. Came back 2 weeks later and the skirt still was not taken in. Again said I must have lost weight or changed undergarments. I did not. Took the dress home to another seamstress. She recommended additional alterations to the shoulders, took in the top at the hips, took in the skirt as best she could at waist. Original seamstress told me to wear it too high. So the hem from the first seamstress was based on wearing the skirt with the back drooping down and the front very high. Now the fit is much more secure and the top fits much better. Might want to go to your own seamstress. read more

We went to Party Dress Express and took a two hour trip to get there. It had a lot of Sherri Hill dress and thru email I requested to find out if they had certain dresses before we drove all that way. All the ones that they said they had were indeed in the store. The workers were very nice and helpful. They answered my questions thru email quickly and we didn't feel rush in the store. I am ordering a dress thru them and I would definitely go there again for a special occasion. read more

I have gone to this store for every dance since sophomore year and I am currently a senior. Every single time I have gone in the past I had an amazing experience and being a plus size girl I greatly appreciated that. However yesterday I went with my friend to find senior prom dresses and found one I adored. I had previously bought a dress so had to explore my options of exchange. The manager (jessica or Jackie something like that) came over toward the end and was snappy from the start and when I continued asking questions got ruder and ruder so I asked her to please not be so rude and she YELLED at me in front of my friend and said she wasn't speaking to me and then laughed at me. I have never had such a terrible customer service experience anywhere especially not a dress store. I have always been loyal but now will not return due to this experience. read more

I am disgusted by this business. I bought three dresses here at full price and have never had an issue. Today I went to check out with a dress that I got from a section with a large sign stating that "Clearance Dresses [were] 50% Off Lowest Ticketed Price" with "Plus Sizes" listed beneath that. So imagine my surprise when the plus size dress rang in at full price. The manager offered to walk me over and read the sign to me and then refused to accept that the sign was misleading- only the dresses hanging immediately below that sign were part of the promotion. She then went on to say that the lowest ticketed price was specifically marked with a red tag. When I asked her how I would know that from reading the sign she said, "You are making up excuses because you just want a 1/2 off dress". This is how the management treats their customers! They should be ashamed of their behavior. Do not waste your time here. I recommend using it as a place to try on different sizes and styles and then purchase online.. read more

So pleased with my experience here!The sales staff were all very courteous and professional. I was thrilled with my saleswoman Clara in the fitting rooms. She was honest, attentive and helpful with each dress I tried on. I went alone to pick out my gown,knowing only the designer and color the Bride had chosen. I haven't been in a wedding in at least twenty years and being an older bridesmaid and now a plus size one, I found the selection was quite varied. Wanting a second opinion,I face timed my parents in Florida to ask for help in the final dress choice. Together,We chose a beautiful gown. I selected and paid for the dress and happily went out to my car. While still in the parking lot, I was looking through the pictures that another customer took of me in the different styles I had tried on and I realized I liked the back of one just a bit better than the one I had just selected. I went back in, asked Clara and Theresa to try on that second dress again, just so I could compare them one more time.I ended up choosing the one with the back that was just that much prettier than the original one I bought. I was so impressed that there was absolutely no problem at checkout and no judgement whatsoever that I had changed my mind a mere Five minutes after purchasing my previous gown.Any store that gives that kind of personalized service with no issues when changing your mind,is the kind of store that I would highly recommend. read more

My mother and I recently visited PDX to look for a dress for my mother to wear to my March destination wedding. We were initially thrilled with the selection and though it may be "warehouse" style, everything was easy to find and we felt comfortable pulling selections for my mother to try. The 2 sales girls who helped us were great and this review has nothing to do with them. Unfortunately when we were brought to the front end of the store to order the dress, we didn't experience acceptable customer service. The store was advertising a 20% off bridesmaid dress sale. When we asked about the sale and if it could be applied to my mothers dress (the dress she picked was considered a bridesmaids dress) we were told "no, that applies to wedding parties not just one dress". We reviewed the signage and nothing was mentioned about the stipulation. We asked to speak to a manager and she just repeated the same words but was actually more rude than the first woman we spoke to. When we mentioned that the sign didn't reflect what she was saying she told us that the sale ended the next day anyway so it didn't matter. It really wasn't about the fact that they have rules to their sales that they don't advertise, more the delivery of what they had to say. My mom was very polite and both associates were unnecessarily rude. There was no need for it. I will NEVER do business with PDX again, simply for how we were treated. Had this been handled with more class and tact I would have returned with my bridesmaids and my mother in law. My advice, don't waste your time! The sales people on the floor are great and helpful but if you do have an issue the management has a lot to learn. read more