Nicole and her team were so easy to work with, very communicative, and so professional. It was such…read morea pleasure and will definitely use them next time.

Booked them recently for my baby shower and it was a huge hit. I love the perks they offer after…read morebeing a costumer and I can't wait to book them in the future !

I was excited walking into this place excited to look at decor for our wedding. We were greeted by…read moresomeone at their desk, then after asking told "linens are over there, and hurricane glasses are over there." That's all. We didn't get asked what we kind of event, who we were, and we definitely didn't get any help with pricing. There were at least 3 gals there that could have done a lot more. It just seemed like no one wanted to make a sale or be helpful. It was over all just disappointing, so we left.

Thank you for responding but I'm not sure you get a clear picture of what happened. When I picked…read moreup the chairs, I did count and I was given 25 chairs. The problem was I actually took back 35 chairs and 10 chairs were not your companies. I was told in less than an hour, your company counted ALL of your inventory and did not have any extra chairs BEFORE I came and picked up the chairs that didn't belong to you. When I picked up the chairs they all fit in my trunk but bring back some had to sit up front. My problem was I probably should not have allowed others to help me load them and when I dropped them off I should not have allowed your staff to tell me "Im good" when he didn't bother to count them. So Mike you don't have to feel sorry for me. Lesson learned. This a WARNING for others to learn from my mistake of being too trusting of your staff.

Owner Tyler is extremely rude and unprofessional. DO NOT give them your business. After voicing our…read moreconcerns about no communication on pick up time as the bouncy house was blocking our driveway, he hung up the phone on us! He said "according to the contract" this and that, but also "according to the contract" it says you will tell us a pick-up time. That of course didn't happen and it felt like it was all our fault. After reading the other reviews, it looks like we're not the only one. In a business where customer service is everything, the owner is HORRIBLE to work with. There are many other options out there from companies that are looking to earn your business and treat you with respect. Surprised this company is still in business. 10/10 DO NOT RECOMMEND.

Wow, after 5 years of using Topsy Turvy rentals, this was the last straw…read more Background, we have 6 kids and we started renting from Topsy Turvy before Covid at first for just our kids and eventually for their birthday parties. They've always been great with communication and prompt with drop off/pick up. Usually within an hour of our reserved start and end time. This rental experience was very different. We rented a bouncy house from 4-8pm. It was dropped off at 3pm and the delivery person confirmed our end time and said they'd be back then. 8pm came and went. By 11:30pm, my husband and 4 neighbors had to deflate it and rolled it into our garage since we couldn't just leave it out all night on our driveway - HOA rules and all that. I called at 7am the next morning to find out when they would be picking up - left a message since no one answered. Called again at 11am since I wasn't able to just hang around at home the whole day waiting on this pickup and I wanted to confirm some sort of pickup time - mind you the company communicated ZERO with us up to this point aside from saying they'd be back around 8pm the day of our reservation to pick up. This time someone answered and said they were really busy the night before with X # of pickups and only pick up until midnight. He said they'll get there when they get there. 10 minutes later the same person who dropped off our rental was there to pick up. He apologized and said he was told someone else was picking up our rental last night so sorry it was missed. (He was very nice about it - this was a different person than who I communicated with on the phone) When it was time to pay, I asked if there could be any type of discount since nothing about pickup was communicated to us (aside from "I'll be back around 8pm tonight") and we were left just waiting all night for the pickup. He called the owner, Tyler, and the owner called me back immediately. To say Tyler was RUDE would be the understatement of the century. He asked why I would want a discount and I just mentioned I was wondering if it was a possibility given we had to deflate and move the bounce house on our own last night and were waiting hours for them to show up - and they didn't communicate with us and we've just been waiting in limbo. He said I clearly didn't read the contract (he was demeaning to me about it). I asked what I missed in the contract and he said they have 24 hours and they'll get there when they get there. In their contract it says "delivery and pickup may occur up to 24 hours before and 24 hours after event start time and end time. LESSOR WILL NOTIFY THE LESSEE OF ESTIMATED TIME OF DROP-OFF AND PICK-UP PRIOR TO EVENT START TIME." I told him I was told 8pm pickup time at drop off and he didn't care. I was left in shock. If I'm at fault for missing that section in the contract, then so be it - he could have kindly or even matter-of-factly told me this. Instead, he was so short and rude and borderline aggressive. I mentioned we've been renting from them for years and this was the first time we've ever had any issues but if this was how they (he as the owner) reacted I don't think we'd be able to rent from them in the future. He loudly said "Thank GOD" and hung up on me. So, there's that. Bounce house was fun for my kids, but in my opinion not worth the non-communication and subsequent aggressive communication from the owner, Tyler. Will NOT ever be renting from again. Would NOT recommend to others. Owner should rethink his business if he can get so riled up and aggressive over a simple question and not handle customer service.

Perfect party rental for our event! Jean and Will were attentive and helpful, quick to respond to…read moreany questions and also communication via phone and email was timely, informative and easy! I already plan to use them again for another event in 2026! Thank you!!

Rented utensils, plates, and glassware here for our wedding and all looked elegant in the royal…read moretheme we were aiming for. All the rental items were not flimsy at all. Picking up and returning was easy. If you have others picking it up and returning for you, make sure they have your name. Overall, I definitely recommend this place to rent for your wedding. Only reason why i downgraded them a star was just the handling of the items by the staff. Seemed more carefree than delicate. However, communication was great via phone and email - quick, easy, and efficient.

We booked the gaming truck for a Non Profit event this summer and the experience was AWESOME! If…read moreyou're looking for a way to bring excitement to any event, youth or Adults, THIS IS IT! The gaming truck is spacious, with games outside and inside. They also provide giant games like Connect 4 and cornhole. Nikki & Raheem we're both very nice and personable! We would recommend anyone to book with them.

We used R&N for my son's birthday party. Fantastic experience! The kids had a blast!! The staff…read morewere extremely helpful and really great with the kids! I would recommend them to anyone!

absolutely the best group. arrived on time and set it up beautifully. they picked up everything…read moreafter the day of the party. their toddler play setup is fantastic. we are so glad to have found this group. My 3yr old birthday party was a hit with custom banner.

I have called this company on four different occasions and left messages and they NEVER return…read morephone calls. Very unprofessional.

I called to inquire about renting a beverage dispenser for a party I was having. The gal who…read moreanswered the phone was really helpful. I drove on over and rented the dispenser, which was really easy. When I returned, I rang the doorbell they tell you to ring in the back when returning items. I waited and waited and waited. I ended up going back up to the front to find out that no one was back there. No biggie but they should have the doorbell ring up front if no one is going to be back there. Pretty reasonably priced. The top of the beverage dispenser (lid area) was pretty scratched up and faded and looked a little trashy but no one seemed to notice since the beverage was pretty and poured easily. I would rent from them again.

Highly recommend Moments Made Memory!…read more We hired Moments Made Memory for our corporate Family Day event and they were fantastic. The setup was quick and efficient, the props were amazing, and the team was professional and courteous throughout the entire event. They were a pleasure to work with from start to finish. Would absolutely book them again for future events!

Do you want a Photo Booth for your party or event? Perry is your guy!! He was a joy to work with-…read moreshowed up early to have everything set up. He had a lot of great props to use, hats, sunglasses, various signs- even some to write your own comment bubble. The print out process was quick- didn't hold up the line. I like that you can choose what size and layout you want, even doing 4 different pictures. He even gives you access to all of the pictures and audio files when you're done, which is really cool to be able to see the fun your guests had. My guests all loved it, and I would definitely hire him again!