Great selection of party good but the customer service is horrible. People doing other work while…read morethe lines get longer and longer, I heard one say softly, they will just have to wait!

This is a pretty great party city. This chain of stores is slowly dying and it is nice to have one…read moreto visit still as I throw monthly events and am always on the lookout for props and decorations. The store was a pretty tight squeeze between aisles, but they have everything you need and more. I was able to find tons of great party supplies for my event. There unfortunately was only one person ringing people up and the line was about 10 people deep. One member of the staff was blowing up balloons and several people were on the floor. The cashier was pretty friendly though so I wasn't too worried about waiting.

This place is awesome. Here are a few pictures of the latest party decorated by Tammy and Janice.read more

Let me start by saying the girls in this place are so amazing and they make your party magical!! As…read morefor the price she works with your budget! They are the one you need to see for all your party needs believe me you will be very happy!!!!

Sandy always comes up with great ideas based on themes in mind for home and office parties. She…read morelistens carefully and then makes great suggestions that fit into the budget and decorating plan. Sandy also brings lots of positive energy with her and that really makes a difference when working together. She gets you excited for your own event !! Highly recommended !!!

Sandy did a wonderful job creating a festive atmosphere for my son's Bar Mitzvah. We had a…read morebeautiful archway that livened up our stage/dance area, clusters of balloons that created drama and spaciousness near the ceiling, and centerpieces that fit in with our theme. I really can not thank her enough for her suggestions, professionalism and most of all, her help!!!!

Great service! Niece's birthday is this weekend. Sadly due to COVID-19 can visit. I used their…read morecontact us form and received a call the same day. Deb was very helpful and upfront about the minimum for delivery and the delivery charge. She created a wonderful balloon bouquet of unicorns. She loved it. I also asked them to make a smaller bouquet for her 3 yr old brother. Her parents said the delivery guy made sure they knew who the balloons were from.

Was SO HELPFUL over the phone picking out a bunch of balloons for a 71 year old's birthday. We…read morecan't be together, so sending a bunch of balloons and a birthday boy hat for a family zoom really made all of our day. Reasonably priced, and local delivery!

What a nice boy he gave me a free bag of Halloween candy because I thought my order contained five…read morepezz but it was just one what a nice boy anyway if you're reading this reply with your Snapchat and or Instagram let's be friends (or more) Happy Halloween!! Update by the way I really needed this because I had a full cauldron that I had to fill and this fills it perfectly and my horse borders are going to be so happy when I give them their Halloween candy and sell them the halters because my margins were getting really low because I've been spending so much on candy and other things so thank you so much maybe I can actually make money on the horse halters I sell!

I've always had good luck with these people. I'll stay with them. Going there again tonight…read more Neil

They decorated a bridal shower and exceeded my expectations! Pricing was very fair and the service…read morewas even better! If you're looking for party decor, 10 out of 10 recommend!

Kinda wished I had went here first went planning my baby shower. I wanted a "Prince" theme and I…read morewas looking everywhere for gift bags or boxes and they finally had them here! The perfect gift boxes I needed and they had A TON of other party stuff. Staff was super helpful and friendly. Prices can get up there though! Definitely a spot to check out if you're into party planning and decorating! I will definitely check them out FIRST when planning my next event!

The place is well stocked with every item you can think of for any occasion!…read moreYou can actually be there for a long while walking up and down each aisle ! The service is a bit slow but we had no choice but to be patient. Only one person at the register and and older women blowing up balloons . Hoping that our large order does not get mixed up or missing any balloons from our order cause our event is actually like most customers important. Last order never arrived and we did get a refund but that's not what we wanted to happen and disappoint family member . This order needs to be precise and complete and I am hoping all goes well. Let's see what the outcome will be... I will keep you posted if not! But the value is reasonable and comparable to others. They might need to get another cashier who could be faster or more knowledgeable of this store. She could have been new but the other women should have noticed she struggled and actually took over . But, order will determine if we come back in the future!!! Cross our fingers!

We went in and got a bunch of balloons for my sons birthday and asked them to fill one small…read moreballoon we got somewhere else- & that we are willing to pay for the helium- and they wouldn't do it. They had no desire to help. With service like that, no wonder they're going out of business.

I stumbled upon this place during the week when I was getting prepared for the #stationerystoreday…read moreunfortunately they weren't on the list of shops to browse for the official day (I think they missed the deadline) but I am hoping they will be included next year. The store owner is absolutely a pleasure to have met! and you can tell that all the items purchased for the store reflect her love of entertaining. Stationery of all sorts - greeting cards, note cards, journals, letter writing sets, themed notepads, etc. My goodness, the selection of paperware alone is quite impressive. What I am saying is if you are having a party and wish to have quality paper plates, napkins, and décor this is the spot to start. They have helium tanks here and a HUGE array of any occasion party balloons. If you follow me you already know that I have a 'thing' for gift baskets... whether it is for a Housewarming, "Thank you' to a client, friend or employee. I only wish I lived closer because this store had EVERYTHING all in one location - higher-end body products, unique regional souvenirs, sturdy creative artwork gift bags, toys for children, candles that are known to have that lingering scent, gorgeous tumblers both ceramic and stainless steel. The culinary treats section is plentiful as well, and at the risk of repeating myself, I'll say it again great store for putting together gift baskets! Curbside metered parking directly in front of the store as well as on the side streets. I return home in a few weeks and I am looking forward to seeing what they have for the Fall merchandise. Respectfully Reviewed

Despite living in Natick for decades, today I went to Paper Fiesta for the first time - and what a…read morejoy! They carry The Best greeting cards, which are getting harder and harder to find, at least those of the A+ variety. I immediately selected the two cards I went in for, and I also snagged a gift for our nephew. It's a wonderful gift shop. I'm glad I gave myself a browse.

Unbelievable! Highly recommend. Amanda communicated often and even came to the venue to preview…read morethe space and walk through with my daughter for her Bat Mitzvah. The space was large and Amanda created a magic with the balloon centerpieces, arch and balloon trees. The room took our breath away. Her mix of different purples with silver was exactly what we requested. Prices are very reasonable for the quality. I would recommend The Party Lab for any size event and for any occasion. It was a true pleasure to work with Amanda!

Highly recommend! Very very reasonable prices (incl. delivery) and attentive service. I e-mailed…read moreback and forth with Amanda and she was extremely quick to respond and make sure that everything was taken care of for our open house. She arrived on time, was extremely efficient, and was gracious and prepared enough to accommodate a couple of easy on-site requests.