I was looking for a place for my dogs for our upcoming trip. I read the reviews and this place…read moreseemed great. Tried calling to which a message tells you they don't pick up the phone due to solicitation. So you are supposed to text the number. I texted the number and got a response back the next day asking my dogs names, breed and a fact about them. I replied and never heard back. I took my business elsewhere. Just odd response from them originally, not even asking for dates or trying to call me, etc.

I have been bringing my dogs here for close to 20 years. Everyone is absolutely the best. You can…read moretell it is a labor of love for them whether for an elderly dog that needs hand feeding and special care or a puppy that needs patience and direction. My babies run to the door and bark to be let in. I never do Yelp reviews but should have shared years ago.

We worked with Jen who was great and then we sent him for the week long board and train with…read moreDeanna. She communicated wonderfully, sent us videos and pictures all the time. He is already doing amazing at just a little over 3 month old thanks to her. Their positive reinforcement approach really helps with his stubborn Chowski breed, as we want him to be confident and sweet. We can't wait to continue to work with her and eventually get him started on water sports they offer training for.

We are so incredibly grateful for Angelica! She is hands down the best trainer and dog therapist…read morewe've ever met. As seasoned dog owners, we've always been successful with our training methods--until now. Our current dog has different needs and Angelica helps us to understand them and build a deeper connection. Angelica has been unbelievably patient, not only with our dog but with us as well. She takes the time to teach us how to be successful just as much as she works directly with our fur-baby. She is also very encouraging and supportive of us. Thanks to her guidance, we continue to improve and learn every time we meet. We feel so grateful to have her in your corner in this journey. We can't recommend Angelica and her staff enough--they are truly one of a kind!

We boarded our pup Milo here for the first time last week while we traveled out of state - when I…read morearrived the young lady greeted us promptly and walked me through the check in, making sure to ask all the questions about our sweet boy to make sure he had the most comfortable stay possible, that was a great sign! She was very friendly, fantastic customer service. While we were away I received photos, videos, and updates about how our boy was doing from Maria - playing, eating, having the time of his life. This kind of reassurance when leaving your fur baby somewhere is so important and SO appreciated! I really felt like our boy was in really good hands and being loved the way we love him. He made some friends and was such a happy boy in all of the videos, prancing around outside and just loving his time. When I arrived to pick Milo up the same young lady helped check me out (I wish I would've gotten her name - her customer service is fantastic, she's great!!) Milo came out, freshly bathed, as happy as can be! I was so happy to see that he had a great time and we didn't have to worry about him while we were away. We will definitely be boarding our boy here again next time we travel!!

My dog Levi has come here for over 4 years and he loves the staff and the other doggie friends he…read morehas made here. I have such peace of mind when I drop him off, whether it's for daycare or for boarding, because I know he will be well cared for. They even send pictures and videos while he is there so I can see what my buddy is doing. If you are looking for a great daycare or boarding facility , you will love The Barkery!!!!

Needed a place for boarding for my fur babies while our family was on vacation. I saw this place…read morepassing by and looked up reviews. Easy to book the babies boarding online and via text messages with the facility. Boarding was reasonable I suppose. We haven't had to board them before but now don't have anyone to take care of them anymore when we are away since losing my daddy. Ran $65/night for the both of them plus new clients get 1 night free. When dropping off, they didn't want to go in given this place is attached to a veterinarian office and has that smell that fur babies hate. But dropped off and reassured them that we'd see them soon. Drop off and pickup times are set and have to drop them by 3pm and can pickup as early as 7am. The facility was very prompt in communicating. I got pictures and a report card with summary of their stay on their last day of boarding. Pickup was easy but Bingo must've had an accident that morning and instead of cleaning him up before me picking him up, he had poop smeared on his butt and back side. Good thing I packed blankets for the ride home. Had to give him a bath as soon as we got home. Boy did he stink! Overall good experience other than the pickup poop incident and pictures on the last day rather than during their stay. I kept wondering how my babies were doing. They were so happy when mom was there to get them!!!

Apparently zero stars isn't an option for a review…read more.. I hope that if you choose this business to board your pet, that your experience is nothing like ours. We visited the New Tampa Pet Resort during the week that we were planning to kennel our dog Deuce - a healthy 22 lb. West Highland White Terrier that we have had since he was 8 weeks old. We told them that we have a very skittish dog, and that we did not want him interacting with other dogs. We were promised (and paid for) 3 supervised daily walks on a leash away from the other dogs in the kennel. They told us that they could handle our requests. My wife and I dropped off Deuce at 3 PM on Friday, October 17th. My wife talked to the receptionist and confirmed the instructions; they were laughing between the two of them that they were struggling to spell the word "skittish" as the receptionist was documenting this. We dropped him off and prepared to travel out of town the next morning for the weekend. We were outside our home in Tampa 3 hours later, and we received a voicemail that no pet parent wants to receive - our dog was injured, and they were taking him to the vet. No information about what vet they were taking him to or the extent of his injuries. We quickly sorted that out and went to the VEG emergency pet facility on Dale Mabry. He was mauled by a 200 lb. bull mastiff after New Tampa Pet Resort placed him in an outside dog run with a hole in the fence surrounded by over 50 large dogs. We were at VEG for over 6 hours. Deuce received over 100 internal and external stitches, and we left the hospital with a dog that had a drain tube hanging from his body. We had to go back to VEG four more times in the following 2 weeks to address complications with the surgery and eventually drain tube and stitch removal. The response from New Tampa Pet Resort was a combination of indifference and protecting themselves legally. The local manager apologized the day after the incident and told me that they screwed up. They showed me the hole in the fence, of course it had been covered up with a piece of temporary fencing. The instructions that my wife communicated to the receptionist on two separate occasions had magically disappeared. The cameras in the fenced area that were there before the hurricanes have not been replaced. A regional manager for New Tampa Pet Resort's parent company reached out to us a couple of days after the attack and told us that their insurance company would handle the rest. We never heard from a single person at the New Tampa Pet Resort facility again. Pets are designated as property in Florida, so unless your pet dies under their care your legal options are limited. Their insurance company would only reimburse us for our lost travel expenses if we kept quiet. No thank you. We now have a wonderful member of our family who is afraid to go outside for fear that he will be attacked again. Daily walks are difficult; we must take great care that there is no interaction with other people and certainly no other animals. Our dog will never be the same.

We have two dogs and four cats and are very nervous when we have to leave them at home. Platinum…read morepet sitting was absolutely amazing at putting our nerves at ease and making sure we knew that they were well taken care of. We loved the updates from our pet sitter. I HIGHLY recommend using them, they are by far the best service in the Tampa Bay Area!

From the owner: In home pet sitting & dog walking. We also provide overnight…read moreservices, pet taxi, medicine administration. Bonded & Insured. Our employees have passed a background check and we carry workman's compensation.

While we never used the services here, I did tour it as a contender for boarding my dog for 6 days…read more The facility was one of my top picks in terms of cleanliness and accommodation. We ended up going with another facility because they never offered daycare on Sunday. My dog would have been in her suite all day with only potty breaks and no exercise. There also wasn't an outdoor play area. The facility we did go with offered 20% off for new customers along with a military discount. They also offered a free assessment whereas they want to charge $25 here. These were things that made choose another facility along with larger play areas.

Maxi's first visit to the spa was very well received by him and I. Making appointment was easy on…read morethe phone .when I walked in Shawn was at the front desk he checked us in. I gave him all the documentation Max is up-to-date on all his vaccines. I met Melanie the groomer. She was pleasant handed over the leash. Max walked back in. Two hours later I picked up a beautifully coiffed, Golden doodle mini, there was no stress for him. He was very comfortable with this groomer as he had been nervous for the past grooming experiences. They were loud and he's a nervous dog. The shop is quiet and very beautiful, full of dog finding things treats and blankets and frames and lots of fun. Price right easy to access Plenty of parking a great experience. I'll be back every Monday for the next couple months for sure Thank you all

Brought my sweet dog here and he seemed to enjoy his 2 night stay. He played with the other dogs…read moreand he enjoyed it. The staff is very kind and patient, this is the number 1 thing that stood out to me. Would definitely bring him back here.

We've never boarded the kids before but were unable to take them on our trip this past February…read more For the length of stay, the VIP suite with camera wasn't a viable option so the best part was receiving the updates via the report card and pics that were provided. Kids were no worse for wear when we picked them up and we were able to relax at least a little bit being without them. Peace of mind is essential when you can't be there. For years, both cat and dog have traveled wherever we go so I t's good to know we have an option should the need arise again!

Staff is AMAZING there. Place is big and very clean. All the dogs look like they are having a great…read moretime. Love that they have cameras in all the play areas. I see my dog having a great time always.

We were taking a trip out of town for a short vacation and had good success with Pet Paradise…read morepreviously. This time was even better than before. I don't know how but the employees we spoke with on the phone and those we worked with made the drop and pickup quite comfortable and enjoyable. I know our little Jack Russel's were well cared for and happy... you can watch your pups play outside supervised right through the app!! Nice facility, solid caring employees and a price that is appropriate for the great service! Now rest easy and go have a worry free Vaca!!

If Carol isn't caring for your pets when you're away, then who is?!?! She is excellent and…read morereliable. Perfect care for my Frenchie every single time!

All our pets love Carol. Always reliable and great communication!read more

Don't use the company! I paid them for 30 minutes sits and found out that on average they were…read moreonly there for 10 minutes, some visits were less than 5 minutes! No way they could have fed, changed water, scooped liter and given my babies some love! When I brought it to their attention they suggested I find another petsitter and will not return my house keys. Check out this story on ABC Action news about them.. http://www.abcactionnews.com/dpp/news/local_news/investigations/i-team-hidden-cameras-show-pet-sitters-leaving-early

This company delivers high quality at a fair and reasonable price. Like the postal service, they…read moreare there through pouring rains, flooding roads and Florida subtropical heat. They are one of the few that has a real overnight service. Their sitters are dependable and real pet care takers. Recommend