The nail tech heated polish remover in the microwave in a bowl and when she brought it over I got a big whiff of the nail polish remover. Awful! Then she wanted me to put my fingers in the bowl to remove the gel polish. When my fingers started hurting I told her and took my fingers out. She started mocking me saying "oh your finger hurt? Poor thing". I waited until I was finished to tell her she was very rude and would NEVER be back. Unbelievable experience. I'm surprised that you can even microwave nail polish remover without starting a fire or explosion! Crazy!!! read more

Do not go in here! The people were absolutely horrible, the nail tech was coughing all over me, they made fun of customers after they left the shop and they called me a liar in their language, and then laughed in my face! I didn't even get a massage which was supposed to be included in the price! read more

I will NEVER go to this place again!! The lady did a terrible job taking my nails off! I left with one finger bleeding!! read more

Passion Nails - Nail Salons Near Me - Byron, Georgia

Thanks for everything.!!! I was searching for a nail salon and found it, thank God for professional and compassionate people. They are not only in business to service the public, but actually go the extra mile to explain any concerns you may have. Amy was my nail technician...much love for the awesome new natural look with my own nails. read more

Passion Nails - Great new natural nail look - Nail Salons Near Me - Byron, Georgia

DONT WASTE YOUR TIME OR MONEY!!! They are money hungry; TERRIBLE TERRIBLE TERRIBLEEEEEE Customer service! If I could leave one star I would. Today I Wasn't satisfied with my nails which were SnS, the mood color displayed was different from the actual product, and he tried to double charge me for wanting a different color. I work at Publix so it was kinda convenient coming here, but not after today. They will neverrrr get any more of my money, EVER!‍‍‍ Nails were supposed to be pink and dark blue, instead they're magenta looking. And they look bulky especially on the thumbs. Big guy in the back did a Piss poor job on my nails. Hopefully no one has to experience what i have today. read more

Passion Nails - Nail Salons Near Me - Byron, Georgia

Horrible service everytime. Waited once for 2.5 hrs just to be told T wasn't coming. My Mom made our appointments today with the owner who chose 1000 as the appointment time. I'm writing this at 1016 & she's still not in the bldg & no one has acknowledged us. This poor treatment will never happen again. I'm on the search for a new salon! One star is too many! read more

I KNEW NOT TO GO BACK - but tried it anyway because i was desperate. I stopped going here YEARS ago after several trips with awful service - the wait is horrible - they tell you to come in take a seat up front..... wait 30 minutes. Move you to pedicure chair - sit with no water for another 30 minutes. They put water in fill it up - wait another 30 minutes before beginning on pedicure. If you need a manicure on top of that count on being there at least 4 hours. The final straw was one of the ladies that works there had her child there - it was late, the child was running around screaming, he was kicking, crawling on top of her while she was attempting to finish my manicure, spitting, hitting etc. I was in shock and asked her why she didn't discipline him - she just laughed. I was furious. Fast forward to Monday July 3 - trying to get a pedicure before 4th - my normal new favorite nail salon is closed on Mondays and i forgot - so i attempted passion knowing i shouldnt. upon walking in 3 people waiting in front - been there for 30-45 minutes. Three people waiting in pedicure chairs, no water in bowl - 2 ladies a total of two hours from walk in to that point, another lady one hour to that point. And then i realized there were only 3 people working - there was NO WAY IN HELL i was going to be a victim of their insanity also. I quickly looked up any other options in the area found one, called them while we walked out the door and off i went. NEVER EVER EVER NEVER NEVER EVER EVER will i go back no matter how desperate. EVER!! read more

Don't get me wrong. They do a great job on my nails... but... they've obviously mis numbered the jar and they just kept telling me to "come back in two weeks". Not... I chose the center color of SNS. Am I crazy? It the right color and I can't stand pink nails and they did not want to make it right even when I told them it was too pink after the first coat. She kept telling me it would be the right color when she finished. I don't think it is... I just don't. So... warning... make sure you have your color exactly what you chose. They won't make it right. I didn't have time to argue with them. Just paid my $35 and decided to find another nail salon. I'm headed back to Robins Nails read more

Passion Nails - Nail Salons Near Me - Byron, Georgia

I came to Passion Nails after another shop did a crappy rush job on my nails. My initial visit was close to closing time so it was slam packed. However, the staff made it clear that it would be a little bit prior to tending to me. I could sense the mild frustration in the staff due to still having about ten other customer in the shop so close to closing. In the midst of the frustration, some staff yelled at each other and at some guests, but everyone seemed to laugh it off. When they got to be after about 10 mins, they were politely and attentive. Didn't get charged for the rework, just the new SNS I selected for my natural nails. During my next visit on a less busy day. The staff lacked frustration and were again attentive asking how I was doing and if I was satisfied with my nails. read more

This was my third and final visit. I was actually fussed at by 2 different staff members for asking a questions and then my nails were ruined. (1) She insisted on wrapping my nails in foil before allowing me to pick out a new gel color... very difficult to maneuver the color samples. I was fussed at for asking. (2) I waited with my nails wrapped for 30+ minutes. I very nicely asked how long it would be before someone could just finish the part of taking my polish off because I was going to run out of time, I was fussed at. The nail tech said he could get my nails done quickly...then cut my (natural) nails OFF without even asking me. Then he proceeded to tell me that this was the "perfect length". No... and what is the point in paying big bucks to paint short, stubby nails? He still charged me $10 for ruining my nails. read more

My review is based solely on pedis... I have zero experience with their manicures, acrylics or waxing. This was my third or fourth visit since they've opened, and Passion Nails maintains the role as my backup pamper place. It's no Footprints Spa, but it's just 1 mile further from my house so just as convenient. Hours are also convenient. I'm here today because I didn't feel like making an appointment at Footprints(not always needed but often helps). The reason I get pedicures at these 2 salons is the way they cut my nails. Both salons have better techs than other places. I don't get those painful ingrown toenails like I do when I go to places when the techs rush or lack proper training/experience. So very friendly & welcoming too! Cons: Not as spa-like & clean as Footprints. It just isn't as clean as prior visits but NOWHERE near the worst around here. Will continue to come here for pedis. read more

Tried this place because it's close to me and open on Sundays. That's a win-win if the place is good. I took a chance and I'm really glad I did. Helen did my pedicure and she did a tremendous job and very sweet. The massage was very relaxing and my toes look great! I will be back. read more

T did a great job ! He gave me just what I wanted. The manager did my eyebrows I explained to her what I wanted and that's what she gave me. I spent $50 and it was worth it ! read more

We we're traveling and desperately needed to get our nails done. Read a few reviews and this was the best. Very quick and efficient! Great customer service. read more

Passion Nails - Pink and white powder over my own nails! - Nail Salons Near Me - Byron, Georgia

I got a full set here and my nails broke the next day. I came back the next day 2 hours before close and they were doing renovations and told me they would give me a discount when I came back . I came back for the third time and they said they can't discount me . I asked if they could contact their manager and they said they don't have his number. Then some worker said do you want your nails done or not . They do bad work and are disrespectful. It's not worth it even though it is cheap. read more

Love this nail salon. I've been going for over 9 years and have never been dissatisfied! Ask for T , he's the best at nails and Dianne is the best with pedicures and waxing! read more

They won't be getting anymore of my money just got my nails done a week ago and had to go back today to get them fixed and they wanna charge me 10.00 well they got their last 10.00 from me....looking for a new nail shop read more

This place is awful!!! Never again will I go here and I should report this business to the BBB for the way they treated me. When I walked in I was asked what I wanted. All I wanted was polish on my toes and a manicure. I was asked about 5-6 times by 3 employees if I wanted gel polish. I told them no multiple times. They asked me why I didn't like gel. My job doesn't allow for polish and I was going to take it off in about 3-4 days after my vacation. I almost walked out at that point. I was put in a pedicure chair and when I was done with my toes being polished I was told to go to a manicure station. The lady proceeded to tell me I had a big butt. I'm in my 130s...Not funny at all. Thankfully, I'm not insecure but to someone who is that could have really triggered them. Lastly, when I was getting my manicure I was asked if I was married and before I could even answer the lady she said, "no, you're not married because I can tell you don't like to be touched." This place ought to be turned in for the way they treat paying customers. Avoid it at all cost unless you like to be embarrassed, belittled, and treated horribly. read more

This place is amazing. I moved to Warner Robins in November and haven't had a good pedicure since. I walked in on a Tuesday evening got a pedicure with no wait. The staff is friendly and the salon is clean. HELEN is great i got the best pedicure from her today. Can't say enough this place. This is my nail salon from now on. read more

Chris the owner refused to provide service to me, I only do my nails with Amy because I like her work, he said he felt offended I only like Amy and he said he will not allow Amy nor anyone to help me in the salon! Never did I disrespect this men, nothing but nice when I go in. But if am going to spend my money I am going to pay for a service that I want! That is completely disrespectful, knowing that I am a regular customer not only do I wait hours to see Amy and spend so much money monthly to be treated like that. RUDE is the only word I can use to describe this place of service!!!! read more

I was given a gift card to this salon for Mothers Day, so I thought I would try this place out.. Big mistake! I arrived at the salon at 4:15 and asked for a pedicure. I was given a chair where they ran literally like warm water. After sitting for one hour and 5 min with feet in the water , now ice cold and water log feet.The was also another lady next to me who came in about 15 min behind me. We both decided that this would be the last visit. The guy in charge in a white shirt with a rose color IPhone could not improve customer service because he was busy texting There was no sense of urgency. I get both mani and pedicures every 3 weeks and I have never had such awful customer service. However once the technician started my pedicure he was great... management has got to do better!!They are missing out on some great business ! Hope this helps them to make some changes. read more