Okay, first off I have never been to a walk-in clinic before and I was very trepidatious about…read moregoing to one. I imagined a bunch of sick people sitting around sniffling and coughing. When I got there no one was waiting, so I took that as a good sign. The APN Dawn was very kind. She was thoughtful, patient and kind. And she eventually gave me the script I needed. So there's that. I give HER 5 stars. So why did I give only 1 star? Let's start with two words: Windows XfingP. Are you kidding me? In today's day and age with all the patient data and credit card information? Then it turns out that my credit card was not just going to be used to pay for the $17.80 I owed after insurance, but stored - on their computers - on their XP computers. I didn't authorize that and I was assured that my card was only going to be used as a POS charge, not stored. So why did I see on the screen the last 4 digits of my card and a little caption that said "This credit card information will be charged and any additional charges would be put on that card."? WHAT?!?!? I told Dawn that I did NOT authorize that and fortunately I caught her before she pressed the "Process" button. She called Corporate and they had no solution for erasing my credit card data. She was on the phone with them for over 30 minutes just trying to understand and see what she could do. They had no answer other than for me to wait until Monday and see what else showed up on my card. I came up with the clever idea to cancel the whole visit and register me from scratch and enter all the data in again this time choosing CASH instead of CREDIT. IT worked; my credit card information was nowhere to be found. So, for anyone going there, pay cash only unless you want to be a potential victim of a data breach and having to go through the hell of getting a new card.

I've got to write a review about my experience today. This is my second time visiting the Take…read moreCare Clinic and today was just overall, awesome. As soon as I finished entering my name in the computer, I was brought into the room to get my symptoms written down, vitals, etc.. No wait at a doctor??!! HELLZ YA! After going through the typical mumbo jumbo, I was escorted across the hall to Dr. Jeff. Jeff was amazing!! He was the nicest doctor I have ever met. He made me feel so comfortable and really seemed interested in getting me all fixed up and feeling better. He was knowledgeable and discussed everything with me. For a chick with no insurance, I was nervous about going. I had put it off far too long now. Jeff was completely understanding of my situation and worked with me to make the cost as low as possible. For a check-up and all the meds.. I spent less than $80. This was such a savior in my predicament. Now I'm home, in bed, with my antibiotics, on the way to getting healthy again. I hope it happens quickly!! Thanks Take Care Clinic and Jeff for making it happen!

Apparently Duly Health and Care is now charging patients who send messages to doctors via the…read morepatient portal (My Chart). Previously this service was free but now they are charging. Ridiculous to pay a hefty charge for a question that the doctor probably took a minute to answer. Didn't receive any notification that this change was taking effect or never would have sent a question. EDIT: I did a Google search and found this: "While most MyChart messages will remain free, replies that require medical expertise and more than five minutes of your provider's time may be billed, as we do for other medical services. If a MyChart message is billable, we will first bill your insurance provider, as we do for all other medical services."

Here I am again. Check-in was quick and easy. Staff were…read morevery accommodating as usual. This still begs the question: Why am I still not walking well on my own? Why am I still in so much pain? Well, I'm here getting an Electromyography (EMG). An EMG measures muscle response or electrical activity in response to a nerve's stimulation of the muscle. The test is used to help detect neuromuscular abnormalities. During the test, one or more small needles (also called electrodes) are inserted through the skin into the muscle. The test sounds worse than it is. Dr. Mercurio was excellent. I'm confident she will help. Our hope is to find out also why my left leg and foot are numb. I'm finished now and look forward to the results.

Just the very WORST Health Care provider possible…read more I was unable to schedule an appointment because there os just an endless phone tree There is no human being available to answer What would ANYBODY do in.an EMERGENCY???!!!???

I received care for a poison-ivy rash from this location. I was under the impression this was an…read more"urgent care"-type center. There was no indication this was an emergency room and would be billed as such. The visit and treatment took ~5min. I received a bill for over $400 saying that this was an emergency room visit. I spoke with Edith B about disputing the bill, and she was no help. I would not recommend using this location for any medical treatment. The staff are not friendly, and will lie to you. Everyone working here should be ashamed to say they work in the medical field.

Great doctors and staff. All equipment is state of the art. Fast results explained thoroughly.read more

This review is only about the billing and insurance department…read more For the eye doctors who take care of me and save me from eye emergency a few years ago, I will give them 5 stars. It took almost 4 months, a bunch of phone calls , E-mails, finally after the local blue cross insurance company call duly and informed them they need to re submit insurance claims. Finally , they submit correct insurance claim...And the insurance claim went through. I start to wonder.. Will this issue happen again next time I have my annual eye check up?

I needed to get in right away since hubby and I share a car; and we have a child needing to be…read moredropped off at school at 8:45am. I arrived 20 minutes before 8am, when doctors start seeing people. The woman at the check in desk (Debra) was very kind and helpful. She took care of everything, told me I was second & directed me where to go. No one was called in until 8:10am. The woman they called in first came after me and the other woman. Then, 3 more people went in (1 being the woman ahead of me & 2 individuals that arrived afterwards). I checked in with the front desk to see why I hadn't been called. Debra inquired. They called me next. The male nurse took my vitals and was friendly. After he left though, I wanted in the room to see a doctor for another 15 minutes. Checked with the desk; they said someone would be in soon and that there was someone with an emergency they had to attend to first. Doctor saw me for 5 maybe 10 mins max. She was nice. I just really hate how long the entire process took and was charge $50 for all that waiting and such short time seeing the provider. Considering I arrived early and was the second in line, this shouldn't taken as long as it did. I get that medical offices are understaffed; however, the fact that people were called in before me who arrived afterwards, that's unfair. Walk ins should be seen according to the order in which they arrived. I'd give this a one star review if it wasn't for the friendliness of the staff.

this review is for the good experience i always have when chris does my blood draw. he's…read morepersonable, kind, and excellent with his ability to somehow not make it painful!

Please be aware of the following "doctors" who are dangerous. The Board of Trustees at Good…read moreSamaritan need to address the elder abuse that is occurring at their hospital with the level of incompetence in the following individuals: Anas Lababidi -He added medication to the patients nebulizer which settles on the vocal cords, he knew the patient would not be able to speak afterwards. None of this was shared with the patient or family. The pain and suffering the patient went through afterwards was unbearable. The patient could not speak or communicate and cried in frustration and sadness. Lababidi knowingly silenced the dying patient and is a perpetrator of elder abuse. Roberto Viau Colindres -Horrifyingly inhuman -This "doctor" tells the patient they will die, directly to their face. -When asked a clarifying question he said "I'm not going to repeat myself" and walks out of the room. -his manner is sickening and patients and family are scared when he enters the room Basil Hernandez There is a saying in the medical community that Hospitalists are the bottom of the barrel and lowest on the hierarchy. Basil proves this point exactly. -He marked our loved one as incapacitated when the patient was talking and requesting things. His colleague showed me this notation on the computer screen. -He walks out of the room as you are asking questions trying to learn about your loved ones condition. -We had to beg him to use his stethoscope in his maximum 30 second visits to the patient where he did nothing. Maddelena (Maddie) Deneaufbourg -Aggressive and pushy, she is supposed to be there for a patients family to offer palliative care. Even her coworkers had to stop her from harassing my family. She preys on people when they are at their lowest. -She walks into the patients room unannounced and touches your loved one without permission -When you ask her to please leave you alone she does not.

I presented to the ER with a broken finger and remained in your care for over two hours. During…read morethis time, the following issues occurred: Lack of Basic Hygiene/Wound Care: Despite having a bloody injury, no staff member cleaned my finger for the duration of my two-hour stay. I eventually had to specifically ask a staff member to clean the blood off my finger and my hand. Neglect of Pain Management: I was never brought any form of pain medication during the entire visit after asking for it. When asked about this, I was told that maybe it would be brought to me when I was discharged. Failure to Provide Basic Comfort: I was forced to ask for an ice pack to manage the swelling and pain, which was not proactively offered by the nursing or medical staff. I then had to ask for another ice pack after the first one was no longer cold. Absolutely horrible, horrible, horrible experience. Do not go here for any emergency services!

When I am not feeling well and people tell me, "go to the doctor." This fear comes over me. Now…read morethat I have Dr. Julie Van Do I know that I don't have to be scared. It was a great experience from the time I barely took my seat in the waiting from before I was taken back. The nurse before I met the doctor is how you imagine every nurse you want taking care of someone you love. Dr Van Do was on time, caring and listened to every care and question I had. Everything was under one roof. It was the easiest thing I did that day.

These doctors could give a shit! These slobs blame you for their shortcomings.Why do you have to…read morechase to 4 places for your medication?I hope this dump folds.Sloppy pigs.

Never, EVER go to the clowns under any name of cadence or northwestern. The undermedicate and try…read moreto make you feel like a drug addict. I broke a bone in my foot. 265 lb man. They gave me 5 mg hydrocodone and said youll be fine. I am not fine by any means. When I called as I had the shakes from the pain I was told by the head nurse in a flippant attitude; "Your screwed" Endure the pain because we could care less. They told me to call my primary physician, wich i did, he was unavailable so i called the on call doctor, he told me to call the emergency room where i was treated. and yet again; "Your screwed". By the same nurse. Does anyone know a good attorney?

I had the responsibility of accompanying friends and family during their surgeries here on more…read morethan one occasion. As a consequence this office was my natural first choice when it came to seeing a doctor about my sexual health. My initial visit with Dr. Fermina Ventura was frightening, as I had never seen a gyno before and I didn't know what to expect. I got an STI panel (no shame in getting checked, people!) and a pap so I could start receiving birth control. She was surprisingly sweet and calm, talked me through everything, and answered every question I had. They referred me to see one of their counselors to talk about my treatment options when my pap smear came back highly abnormal. They explained everything as best they could, and sent me home with lots of helpful information. The next time I went to see the Dr., she remembered me! I was fascinated. That clinic has a LOT of patients and I was truly pleased that I was not just another girl, but a patient with real concerns and a name. I see Dr. Ventura once a year now for regular check ups, paps, and occasional cancer screenings. She's my go-to doctor and I would absolutely refer all of my female friends to go see her. If you're worried at all about your privacy here, don't be. They are SUPER DISCREET. They call you from a number that is not registered to the office. If they have something to mail to you, they mail it to you in an unmarked envelope. If they need to call you, they don't even say who they are until they are certain they're speaking to the right person. They 100% respect your privacy. The only con are the jerks who stand outside to protest, but what can you do? :)

Some nurses were very rude. I barley had any recovery time either. Wanted me out quick. Its not a…read moredecision between you and your Dr. either. You dont even get to speak with the Dr. before the abortion. I wish I had talked to the Dr. before. I would have not gotten my abortion if I could just speak to someone or see my ultrasound. I live with pain and regret everyday.