This review is for the Cancer Center that just opened in a new building about 2 years in front of…read moreCommunity North Hospital that was previously located across from ER in a smaller building. Cancer. The diagnosis is one no one wants. The entire journey from diagnosis to treatment choices is no easy journey by any means and finding providers with friendly employees and facilities that offer a wide variety of services is crucial to your physical, mental and emotional health. The Cancer Center at Community North is one place that I was surprised by and truly pleased with. I am far from impressed with the health care system in America so I felt it was very important to provide a review. From the moment we walked in, my family was treated with exceptional care from each and every employee we came in contact with. From the first employees at check in who gave us a overview of information of care to even providing us with financial assistance information at the front desk we felt a sense of genuine caring. Finally someone understands that the journey is not simple nor inexpensive and they offer you help up front instead of shocking you with medical expenses that you probably will not be financially prepared for unless you have medical emergency funds saved up for catastrophic health issues. Once we check in and knew where to go next, we met awesome nurses, care coordinators and doctors that did not rush us with helping us to understand all of the treatment options available and who encouraged us to take a few moments to think about what was best for our family. Even at check out we were not just directed on how to figure out how to get to check out. Our care coordinator escorted us to the check out and encouraged us to contact her at anytime with any questions, reaching our doctors, setting appointments, etc. If every medical facility ran as great as the Cancer Center, I guarantee the health care system would be so much better for everyone. They are a shining example of what other health care facilities and health care employees should be striving to be like!

I'm a relatively healthy person (knock on wood), but I've been to this Community Health Pavilion in…read moreCarmel multiple times. This place has different doctor's offices and service providers located within this one building. It reminds me of an indoor mini mall, because there is seating in the middle, with offices all around. Me, personally? I've been here to visit the Quest Diagnostics for blood draws, visited the walk-in breast screening services for my yearly mammogram, had an X-ray done for abdominal woes, and brought my children to visit the urgent care. There are also endocrinologists here, OB/GYN care, physical therapists and other physicians and services. The waiting room is big and open, and it's always been very peaceful and calm whenever I have visited. I don't enjoy visiting any kind of doctor at any time, but whenever I visit a doctor or get a procedure done here, it's always been a good experience.

It's not a bad place to get checked up. The real gem here is the men's room. Always clean and…read moresmelling nice, the urinals are set up in a perfect 1, 3, 5 order with 3 being the small urinal so 1 and 5 can always maintain mens room distance from each other.

Do not come here unless you enjoy being treated like you're not a person. Very disappointed in the…read morestaff they're very robotic in their work. The only person that gave me an ounce of kindness was the physician.

I was here November 3rd to the 4th unaware of what had happened to me. Before I could do anything…read morethe nurse after everyone left except for her shadow left she started torturing me. November 4th 2024 changed me as a person/patient. The "nurse" did not follow protocol and ask me if i had any loved ones needing to know my whereabouts. I was a missing person for 2 days while this nurse had me tied up and a hose shoved down my throat so I couldn't talk. Believe me when it was removed I went off. This nurse working the early morning of November 4th 2024 needs to be stripped of her license. If she can treat me like a prisoner she do the same to a baby or the elderly. My lawyers will find out who this nurse is. She messed up forensic science to point that the police could do nothing for me once I got home. The "nurse" had my teeth brushed 2 times while I had a tube in my throat but didn't ask me before she tortured me if I had a husband or even children that needed to know my whereabouts.

Hesitant to trust anything lately that requires time and money for my issues because what I was…read moretrying didnt work. Until I was introduced to the owner of this clinic and took my next step to invest in my health completely, down 40 pounds off all medications and have never felt better. They care and want you to experience connection to the real you.

From the owner: We treat our patients like family here. We offer a wide range of treatments including-natural…read moreweight loss as well as injection weight loss, red light therapy program rated Number 3 in the skin care/weight loss industry paired with other body contouring, products PLUS many more treatments! We take an intimate and personalized approach to your care. Our staff is always available to answer questions and give you the help you need.

I'm not sure if this is your address, but I did go to community health network for an operation…read more They were extremely compassionate and caring (unlike St. Vincent ER/86th st. Just look at their reviews) from now on, this will be my go to hospital.

I have been visiting my general physician at Community Health Network for the last 2 years. The…read moreservice at the reception and the time taken to check me in has always been short. My doctor is extremely proficient and an expert in her field. The center also houses a radiology and tests lab which makes it easier to get all appointments in together. Usually not too crowded, it's a decent check in and check out.

Dr. Jordan Phelps is an excellent doctor at Community Health Network Fishers, and I'm very thankful…read moreto have him as a doctor. I was referred to him by a very close friend of mine because my old doctor was leaving his practice to take another job. Community Health Network Fishers is right in the heart of Fishers, and has a wonderful staff of nurses and nurse practitioners that take very good care of their patients. They provide family medicine and patient care for all ages and adults. Dr. Jordan Phelps, DO takes time to listen to me and understand my health concerns. He does a wonderful job examining his patients and gives a fair and healthy assessment of the patient's health conditions and concerns. Steven, the nurse practitioner, also does an excellent job listening to the patient's concerns and providing the best possible care that is needed for the patient. Community Health Network Fishers is my #1 choice for my doctor and health care needs, and highly recommend Dr. Phelps to anyone who is looking for a primary doctor. He is terrific and the nurses are wonderful as well.

Were extremely rude & declined my second scheduled follow-up eye surgery on my right eye because I…read morearrived at the centre alone. I had a driver to pick me up, following the surgery, & someone to care for me post op at home??? Would not contact my caregiver for verification & canceled my surgery; although they performed my first surgery, which was more complex & on both eyes, without question.

I accompanied my mom to her surgery. It was our first visit to this location. We were instructed to…read morearrive an hour and half before the surgery which ended up being 6am. We checked in at registration and were then escorted upstairs. All of the staff and nurses introduced themselves and explained each step of the day and what would happen next so we were always prepared. The whole experience was very efficient. The surgery lasted only 15 or so minutes and we were out the door a few minutes later. On the second floor, there is complimentary coffee, tea, and hot chocolate for those who accompany patients. There is also a TV on the second level. The third level waiting area is a little quieter. The lobby has an atrium in the middle that is open to all floors so you can hear all the noise happening across all 3 levels. There is a cafe on the 2nd floor as well, but the hours are only 9:30am-1:30pm Monday-Friday. Looks like they have soups, sandwiches, bagels, etc. as well as canned, bottled, and fountain drinks. The only negative was I noticed the "patient visitor representative" was just sitting at the desk watching videos on his phone. That is a pet peeve of mine, at least pretend to work while you're at work. There was a lot of signage around so everyone should be able to navigate around anyway.

I have mixed feelings about Northpoint. I have struggled with the way we have been treated by our…read moreselected pediatrician. She is nice, and she knows what she's doing, but I do not feel she has made my children priority. I have a few examples, one is she saw them for a well child while also being sick, I watched her walk out and go home for the day after our appointment. I don't feel my kids were given a fair appointment. Most recently I asked for an evaluation to be done on one of my kids and also asked for another child to be seen based on her Nero referring us back. I asked for both of these on the same day in May. I was contacted, given an appointment for my daughter, with only options on Thursday's, and told I would receive a separate call for my sons appointment. It's Aug 22nd and had no appointment for my son until complaining. Since though, I've received a letter that my doctor is retiring, she'll continue to see us through the end of the year (on a limited schedule - I'm adding the sarcastic remark), and my kids will be transitioned to other doctors based on gender. I just feel things could be handled better! My responsibility is that I could have followed up more, I will admit I had a part here too. Have I had billing issues, yes! I encourage everyone to review your EOBs! The person coding has no idea what happened in that room and is tasked with finding a way to get as many billable codes submitted as possible. Our responsibility is to review and bring up discrepancies. You may disagree, but this is where we are in the world! Northpoint is no different than most other facilities. Patient responsibility in managing our share is part of it. There have been great things happen with Northpoint and that is why I give them 3 stars. My son was seen by a male dr who got him into a great pulmonologist, who helped us solve so many undiagnosed issues! Both of my daughters ear issues, including multiple sets of tubes have been handled well. They room us fast, the MAs are always kind and I felt they addressed COVID well. The ability to have weekend appointments has been very helpful, I used this option more when my kids were younger. Northpoint is a larger practice and has the feel of the large practice without the technology. By that I mean, no ability to have full connection to Community My Chart and the options on their online portal is clunky. The proximity to Community Hospital and the fact the drs round at Community is a perk! Overall, we know that we will get the care we need at Northpoint, and that is what is most important.

I just had my first child back in July and kept hearing amazing things about this practice. Even…read moremore so, Dr. Nanagas was highly recommended by multiple people on multiple occasions. I immediately decided he was who my son would see. Once my son was born, Dr. Nanagas came to check on him and ask a few questions. You can tell he is just naturally great with children-it's definitely his passion. Every encounter we have had with him makes it even more obvious as to how much he loves his work. He's so great with my son, always has great insight, and is just an all around breath of fresh air. I highly recommend this practice, and, if you can get Dr. Nanagas as your child's pediatrician, you'll have an all-around exceptional experience!

I had several interactions with staff before a procedure because well, I'm a pretty complex…read morepatient. Whether I called in, I either was able to talk to a staff member on my initial call or received a telephone call back promptly if I needed to leave a message. The staff does not assume every patient uses MyChart and asks how patients would like to receive information. I do use MyChart and prefer it but I am also cognizant that there are patients who may not like using technology to interact with their healthcare team. The nurses made sure that I not only understood preoperative procedures but also what I could expect up until I saw the doctor and post-operative instructions. I did not feel rushed during my time there. They are very organized and all employees work together well making sure they have each other's back. If they ever perform the wrong procedure on a patient due to a patient identification mix-up, I would be shocked because each employee asked me for my patient information well as why I was being seen. If you are the type of patient that gets annoyed with this, realize they are doing their job and making sure everything is done correctly to the right patient. This is a good thing! Dr. Bhagatwala was personable, thorough, and efficient which helped me feel at ease over a nerve-racking procedure. He went over my procedure before having me sign a consent form. This is how this process should go. He explained what was done to my designated driver (required for some procedures) and told me when I should return to the office. I was under moderate sedation so my most vivid interactions with him were up to the IV sedative administration. After my procedure, my DD was advised where to pick me up and the last employee that I interacted with made sure that I got into the car safely. They have an entrance for going and a secondary exit for post-op patients. Note: I had an early morning procedure.

Took my friend for her colonoscopy. This review will be from the perspective of an observer…read more For anyone DDing after a colonoscopy, there are plush seats and bottomless coffees here. It's an above average waiting room in terms of size and variety in seating choices, but not revolutionary. Choose between table booths to work on a laptop, armed chairs to feel rigid, or plush comfort to watch the multiple tv screens and channels. Get ready for a heavy dose of tv news. TV not your thing? Plenty of magazines to choose from. You won't be bored. The bathrooms are spacious and single person. There was never a line for the two doors. The staff was nice when we walked in. Accomodating. Even the nurses handled my friend with care. The doctor was a bit brief with the prognosis, but that seems to happen across the board with doctors... All in all a GREAT outpatient care center. Clean and well furnished.

I was referred to Ascension St. Vincent Castleton from Nora Urgent Care due to some chest pain I…read morewas having off and on throughout the day. As soon as I arrived, they checked me in and set me up in an examination room. The nurses and doctors came in and did an EKG on me. I explained my situation to them and filled out the forms. They told me the tests they were going to do on me, and walked me through the process with ease. The nurses were very professional and took very good care of me during my stay at the hospital. I was very impressed with the equipment and technology at the hospital and the tests they did on me. I had never seen anything like it before, but of course, I do not make a habit of being at the hospital on a regular basis. The only thing I did not like was one of the nurses went to fill up my water bottle and would not bring it back to me until I was done with the tests and being discharged. One of the nurses had to hunt down my water bottle for me before I was discharged. I thought this was unprofessional and rude to one of the nurses. Other than that, all the nurses were wonderful and demonstrated great customer service and care to me throughout my stay. As it turned out, the doctor told me it was an after effect from my pleural effusion and told me to take ibuprofen with food every eight hours. It would eventually go away. I'm glad it was nothing serious. The whole stay ended up being four hours from start to finish, which is ridiculous, but typical for an ER visit, but at least I did not have to wait to be checked in and seen by someone. Overall, this is a great hospital with great staff and would come back here for care if I had to go back to the hospital. Hopefully, that day will not come in the near future.