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    Pat Gallagher Enterprises

    3.8 (10 reviews)
    Open 8:00 am - 8:00 pm

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    Services - Pat Gallagher Enterprises

    Tree cabling or bracing

    Disease management - trees

    Insect management - trees

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    Hole next to shed

    I WOULD NOT USE THIS COMPANY AGAIN. My neighbor had contacted this company. I saw Pat giving an estimate, I asked him to give me a bid. The bid was to remove 1 large silver maple branch (10-12" parent cut) about 20 feet above and to top an old dead tree about the width of a telephone pole (see photos). These were both in my backyard. He initially quoted me $4500! I almost fell out of my chair (another company quoted me $1080 last year for the branch and to trim a few branches from the dead tree, but they never followed up). Pat negotiated down to $2000 which still seemed a bit high. I decided to give them a chance because Pat mentioned being a small company with 44 years of "excellent service". I wanted to help support the small business. He even raved about doing business with ex-Blues and ex-Cardinals. During the initial interaction, I asked Pat about how they removed branches, if they used ropes, and (after sarcastic replies about dropping it on my shed), Pat assured me it would be done right with no damage. He mentioned that they use a lift which makes the process much more safe and effective. I asked if moving the lift would damage my yard. He said they put plywood down to avoid that and if it rains, they will not do the the job if the ground is soft and damp. Needless to say, it poured the night before. Going against his Pat's assurance to me, the crew showed up after it rained all night and proceeded to move the lift to my backyard. They did put plywood down to transport it, but the ground was really damp. I was worried. As they began the job, I watched as the lift operator/trimmer cut large branches and launched them to the ground below. I had a stack of decorative river stones and cinder blocks (makeshift compost bin) that had numerous branches dropped on top of them, scattering many stones (see photo). They didn't bother re-stacking any. They certainly did not use ropes. Unfortunately, I had to leave for work. It was probably best because this was hard to watch. I was nervous the whole time branches were dropped from 25-30 feet above. On my way out, I tipped one of the laborers and thanked him (prematurely) for taking care of my yard (thinking he'd get the hint). When I returned home, I was severely disappointed. There were two ruts in my lawn (approximately 5-6 feet long) where the lift was moved (see photo). A 12" diameter hole in the ground about 6" deep next to my shed (see photo; no shed damage) AND the large silver maple branch WAS NOT COMPLETELY REMOVED (see photo). The ribbon Pat tied on the tree to mark the branch during the bid had blown off in the wind storm. Pat contacted me the night before and I mentioned this to him and he thanked me and said he'd make a note. I went a step further. I printed a picture of the tree with the branch to be removed circled and left it for the crew to avoid this. They chucked it on the ground and left it there (see photo). I wish I would have been home to supervise. To add insult to injury, a half-full water bottle was left in my yard on the ground and they didn't bother reattaching my downspout extender that they removed to get in the gate. It's the details that matter to me (especially after spending $2000 of my hard-earned money). I felt completely bamboozled and insulted. I guess my tip wasn't enough to "take care" of my yard. Later that day Pat returned to collect his check and proceeded to tell me how good of a job they did and to go on Google and rate the experience. It was like he was trying to convince himself. He reiterated that small companies rely so much on these reviews. He never once asked me my satisfaction (I think he knew they did a lousy job). I was fuming. If this company did the same quality of workmanship for Pat's home as they did at mine, I think he'd be disappointed too. I think you should serve your customers the way you'd want to be served.

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    3.6
    (9 reviews)

    At this time in our lives where contractors of any kind are absolutely impossible to get a hold of,…read moreto show up, or to respond, can you imagine someone both responded, showed up and did the work? Crazy right. I'll preface this by saying I had a small landscape job (it's a city yard, whadd'ya want??!). A job that I had two landscape architects come by and look at, then completely ghost me. They seemed to think it already looked spectacular even though I kept saying I wanted it completely re-done. Poynter seemed like a pretty large firm but their website said they did small projects so it was worth a try. Sure enough, the phone was answered and he gave me the time of day. I never felt like my job was too small (it was a $5500 job). Every time they came by, it felt like it was important. The plans were thorough, the communication was pretty good. I kept three main trees and a few milkweed plants but everything else was changed out. Part of the job was rebuilding rocks on a water feature. They did a great job making it look so much better. The few things I pointed out that needed fixing at the end, they fixed without an issue. The two laborers were very thorough in their work and very nice. They cleaned up everything. I highly recommend them for small jobs that other companies may shrug off. Not only did they show up but it looks fantastic!

    We were very excited to work with Poynter for our landscaping project! Bob came out to our house…read morethree times to look at the space and go over the plans with us. Unfortunately when it came time to make some changes and finalize the plans we were completely ghosted. Over the past 5-6 weeks I've emailed twice and have called twice to leave messages and nothing has been returned. I understand it's a busy time and it was communicated that our project isn't urgent, but even a "hey I'm busy I'll get back to you in a couple of weeks" would've been appreciated. We won't be moving forward with our project with poynter.

    Pat Gallagher Enterprises - treeservices - Updated July 2026

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