Sandy and Tom were amazing to work with and the craftsmanship was incredible! Thank you Aurora…read moreStone for my beautiful kitchen counters!

We got quotes all over Syracuse for our countertop installation during our kitchen remodel. Aurora…read morestone was one of the few places that quoted based upon job pricing rather then by the square foot. Overall their cost was just barely above their major competitors, however they included a lot of extras their competition did not, a beautiful stainless sink for example as well as the supports for the island overhand and their installation. All in I would have spend more if I went with the completion. Their service was fast, efficient and most importantly quality. Extremely happy with the quartz countertops they installed for me and will use them again on the next home.

I will be coming back to this place when I need new flooring the professionalism and friendly…read morepeople make them wonderful to work with my floors look amazing my carpets are beautiful I don't think much else needs to be said if you need floors come here they will take care of you

We are very happy with the quality of the product and the installation. We had carpeting, vinyl…read moreflooring, and tile in our basement and stairs. They look great and the transitions are perfect. Appreciate the great service throughout this process. Thanks

We used Best Tile for our kitchen backsplash renovation. We found really nice looking ceramic and…read moreglass tile for a reasonable price. It took about a week for our tile to come in, and we installed it ourselves. One minor quibble: they charge a restocking fee for ANY returns, including the bag of grout that we didn't open. Overall, a very good experience. (See my profile for a picture of the backsplash tile.)

Did thousands in business with this company and was treated very poorly , forced me to shop and…read morewhat a favor they did me , found very over priced when compared to ALL competitors , do yourself a favor buy elsewhere save tons of money and get treated like a customer

very nice gentleman. got the problem fixed and I sm very pleased with his service. will call him…read moreagain.

I contacted this gentleman about potentially fixing my garage roof, and offered to text him videos…read moreof the issue. He said that would be helpful. I texted the videos, and then heard ... nothing. I called the next day, and he picked up, but then hung up immediately. I called back and the conversation went something like: ME: "Hello, I sent you the videos yesterday and I..." HIM: "I got 'em." ME: "Sooooo..... is this something you can fix?" HIM: "Yeah, I'll give you a call." That was month and a half ago. I found a different and more responsive contractor to solve my problem.

I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

Just had our second project inside of a year completed and they did an amazing job again-- always…read morecame at time they said they would ; trustworthy honest all the workers were professional and very detail oriented and great price for refinishing first floor and for installing new hardwoods in our entire upstair and replacing our staircase absolutely highly recommend them to anyone needing this work They even took care of our dog while we had to be out of the house