If I could give a 0 rating Dr. Haymore and staff would receive a 0…read more needed insulin supplies, requested 14 days ago. Still waiting for the office to send prescription for supplies. Supply company has sent 10 requests; I have followed up numerous times and still no order has been approved per supply company. Talking to office staff is difficult at best and this office has no personal skills as they prefer to only Text message. SMH Ridiculous!

Family Health Center lacks severely with their front desk and billing department. Unorganized…read more Unprofessional. Disrespectful and bad mannered. Despite whatever situation each patient has there, the way I was just treated by MELANIE in the billing department was appalling. Melanie needs to learn how to properly address people. She verbally attacked me and belittled me, but not only in front of my sick child who was standing there but in front of everyone at the doctor's office. She was extremely aggressive towards me for NO REASON. There is no reason to ever behave or act the way you did towards me. I was politely asking a question to the woman at the front desk where I was paying my copay for todays visit and when she could not provide the information I was inquiring of, Melanie from Billing, came out of her office and immediately started attacking me. It was very unprofessional. For future encounters, Melanie should probably pull people into her office when talking about matters such as these. And another thing, if I had any ill intentions, don't you think I would not return to Family Health Center? OR let alone bring up the matter and then ask the front desk about my other child's file there? Shame on YOU for how you treated me as a person today. Shame on YOU for the amount of disrespect you showed today. Shame on YOU for lacking professionalism. And Shame on YOU for letting your anger get the best of you, Melanie. Family Health Center, you can do better with the staffing at the front desk department and billing department. However, Dr. LeSueur, we will miss you and all the nurses who were always so kind to us and our children. But due to this matter that took place, we will not be returning after today's episode by the staffing there. Extremely unfortunate.

I am so happy to be a patient at New Era Family Practice. I am a certified old lady and Dr. Patel…read moreand his staff are a dream come true. They are all nice and very patient. Dr. Patel is wonderful. He not only takes all the time I need, he actually listens and acts on what I need. Then there is the added bonus of a testing lab right next door. The location is mid city and in a safe and convenient location. Also the Patient Portal isn't a sinkhole. It is excellent for making appointments and answering questions and concerns in a very timely manner. They put the Family part into practice.

Dr. Patel's office is a breath of fresh air. In 2013, my brother suffered a brain bleed that was…read moreinitially diagnosed as "that virus that's going around." Thankfully my brother was airlifted to Tucson & treated by the amazing neurology & ICU staff at UMC. Following that hospitalization, the neurologist was insistent that my brother be seen by a local doctor the following day & his health be monitored closely. Sadly, another family care practice nearby were rude, disrespectful & uncaring with my family. (Please see my lengthy review on Yelp for details.) Our parents encouraged us to see their provider, Dr. Patel, at New Era Family Practice. I wish we had taken their advice sooner. The entire staff at New Era is very helpful & caring. Unlike my previous family practice experience, New Era was willing to see me & my brother at the same time, as I was my brother's primary caregiver. They did all this without hassle & were very efficient with returning my brother's original blood pressure log, something the other clinic took. The scheduling is always easy. Front desk clerk Rosa is a model of efficiency, quickly processing payments & insurance matters. They have been willing to see me the same day for urgent issues, typically within the hour, or seeing me around my work schedule. Dr. Patel is very approachable & quite fun during appointments. He knows my family well & always asks about my brother, mom & dad at each visit. He works off a tablet, listens to my concerns & makes diagnoses in quick, but well informed fashion. If a prescription is needed, he will ask what pharmacy I want the Rx sent to & forward directly from his tablet. Due to the office efficiency, I can typically pick up any prescriptions immediately following my appointment at the local Walmart. I appreciate that Dr. Patel provides sound medical advice without being "preachy" or judgemental. He's been willing to complete letters to employers without hassle & in quick order. Hands down, THE best provider I've had in my 46 years on this planet. HIGHLY RECOMMEND.

The office staff is Amazing and really care about the patients. Appointments are easy to get. Dr…read more Thompson takes the time to listen and tries to address all the little things. Highly recommend this practice!

I have back and neck problems, rheumatoid arthritis in my hips, and fibromyalgia. He insisted on…read moretaking some of my much needed meds away. Not replacing them with something else, just cut them out completely. The main one I need, isn't addictive and is only taken when the pain is excruciating. He didn't care. He has no concept of people in chronic pain, and is very cold hearted. I left in tears, and found another doctor when I got home. I would NOT recommend him.

I saw Dr Sigoloff as he was recommended by a family member for a second opinion and I was very…read moreimpressed with him and the quality of his advice. He also was able to see me on short notice. I felt very comfortable with him and so I decided to write this review. I am now considering making him my new PCP even though I do really like my current PCP so it's something I'll be thinking hard about but I do highly recommend Dr Sigoloff as he also has training beyond a regular family doctor being a DO too. He was supportive of my decision to incorporate additional treatments for my lung cancer in addition to chemo and immunotherapy. He does a lot of research on many different types of treatments which tells me he is in search of all things that have proven research and benefits and looks to find truth wherever it may be found.

Have seen two nurse practioners and both were thorough, took time to listen, helpful, the nurses…read moreare friendly, you are not rushed. Rita "in the back" was a big help in getting my stolen CPAP replaced. Now as previous Yelp poster said, the process of getting an appointment is with someone in the Philippines, checking in the office is awful, there is a screen where you check in with "Mr. Jesse" a computer image on a screen. I hate it. Appointments are always available, there is a lab on site but I have not used them. Bring back friendly faces and this clinic would be an A+.

Been seeing Dr Serfino for many years. He is thorough, kind, and spends time explaining his…read moreevaluation. We have relied on him for many years in good health and when we were ill. I also think highly of his staff who assist him in running the office. All in all, we have been very pleased with Dr Serfino and his office for many years.

I have been Doctor Serfino patient for 16 years absolutely fantastic Doctor to include the front…read moreoffice, both Robin and Amy have done a great job for the passed 10 year never had an issue either with making and appointment or refilling prescriptions. Vince Cattera

Dr. Carampatan's office was amazing! No long wait (in the waiting room nor visit room). Checked my…read moreson's shot records, found one had been missed and made sure it was taken care of. Nurses were polite and attentive. Dr.'s beside manner above reproach. I would definitely recommend.

Thank you for your fast service and kindness! I'm very thankful that you do what you do to help…read morepeople. Your prompt attention and care is appreciated-- but your fabulous "bedside manner" is as much to note for a five-star review. I pray that you have enjoyable careers and maintain good health yourselves.

This is the only place in town for emergency care. The staff, the nurses, and the doctor were all…read morevery kind and professional. Where was a bit of a weight, but no worse than any other medical office.