Great choice for medical imaging. Facility is clean, nice and pleasant. Staff are friendly and…read moreprofessional.

I made an appointment online for a recent MRI at this location because it was the first available…read more This location is located off of Beach Blvd in a strip mall next to the Publix. The parking lot placement is a little weird, but there were spots available, but just beware the spots were tight. When I arrived I was quickly greeted. Since I did all the initial paperwork online prior to my appointment, the only thing I needed to do was pay when I arrived. In less than 10 minutes I was taken back by Miranda. She brought me back to a room, let me know what the process would be for the MRI and she also had to do the contrast (I was unaware that I was getting contrast in my arm). She did a great job and it was a quick and almost painless experience. The MRI took about 20 minutes from start to finish. Was it loud? Yes. They did give me headphones, but it doesn't do a great job of draining out the beeps. I was in and out of the entire facility in about 30 minutes.

Had imaging of back done. All employees from the front office to the treatment room were friendly,…read morevery professional and gave assistance getting up from the treatment table. I've always been referred to them with different issues and am well pleased.

Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

I absolutely DO NOT recommend Insite Radiology. Scheduling an appointment seems pointless because…read moreyou won't be taken back anywhere near your set time -- you'll be seen whenever they decide to call you. Definitely don't plan this during your lunch break unless you're prepared to be gone much longer than expected. If your doctor refers you there, I would strongly encourage you to ask for another option. There are other imaging centers that respect appointment times and their patients' schedules. This was an extremely frustrating experience and a clear disregard for people's time.

Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

The MRI tech here is awesome. I've been coming here for years and he is the best. Knowledgeable and…read moreKind. He definitely knows what he's doing. I like the atmosphere of Baymeadows MRI. It's relaxing and doesn't feel so sterile like a hospital. I'll keep coming here. I highly recommend.

I know saying I would give 10 stars if I could is cliche, but there is no better way to describe…read morethis office. Staff is kind and curious, they also have great availability for scheduling that worked around my busy schedule and every day life. Great communication and quick results. I loved that they got my reports over to both of the doctors I am seeing, they also sent me home with a disk for my records. I take my health and the care I recieve very seriously, especially as being someone who works in the medical field, and they provided the type of service and care all offices should strive for.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

Total lack of communication, its horrible when a place you have been using for years get…read moreprogressively worse. The office didn't call to advice me what i needed. Arriving 45 mins early, sitting in the office 48 mins after my appointment time is uncalled for. If you use this location follow up with them multiple times as they WILL drop the ball.

My experience with 9A imaging was not so pleasant. I had to do MRI but couldn't do it, flipped out…read more The attendance was like your just afraid to die. Which he made this comment several times which ticked me off. I went there before and never had any issues. But this man insisted on telling me I was scared to die. I said no I got claustrophobia so now I cannot do a MRI and I know this now.

Upright MRI and CT for those who can't lie down!! And very helpful, friendly and professional…read more Great place.

I visited Advance a couple of years ago, it was the best Imaging facility that I have ever been to!…read moreAfter a broken back 26 years ago, have had many! I will be going back for another MRI view soon. I have never been more comfortable with having an MRI! I HIGHLY RECOMMEND! The man that did my MRI, was as professional and nice as can be, and I hope I get him again!

This is inside the Ascension St.Vincent Health Center so if you're seeing a doctor at this location…read morethey will get the results quickly as in my case. I came here after scheduling out my mammogram early one morning. The urgent care on the other side of the building seemed pretty busy but this imaging area was not. The lady at the desk was so pleasant. She asked if I had an appt, made copies of my drivers license and insurance card, gave me some papers to fill out and sign, I returned them and she got me ready to go back in the back. The mammogram tech came out and took me back to the changing area and showed me where the lockers were to lock up my personal items then I went into the imaging room. She asked me some verification questions and we got started. This machine is not the most comfortable but I've been other places where they forreal, forreal mash you hard. Here, it's a little more tolerable. Afterwards they give you some breast cancer swag like some lip balm, pins, a pink ribbon, rubber bracelets, even a scrunchie. That's cool. I went back to change and left. That was perhaps the fastest appointment I've ever done. Definitely coming back here.

This building is located Nextdoor to St. Vincent's Hospital. Go around and past the hospital. They…read morehave plentiful parking, some shaded areas by Tess in some places. There are multiple doctors in this building. I go to Dr. Steinberg-a pulmonary doctor. The building is neat and clean. Pros-plenty of parking. Good doctors and employees here. Cons: Sometimes the sign of where to go can be tricky. Recommend? Yes

Type of care: puncture wound to the arm. No bleeding but was infected…read more Care quality: they told me to go to the emergency room. I went to the emergency room and they laughed and told me urgent care should have resolved this with a wet dressing and antibiotic care. So, I paid for urgent care and an emergency room visit. My thoughts are that this place does not have the skill level or the knowledge base to care for simple wound care. Office experience: I came first thing in the morning. Fairly easy process to register and about 30 minutes total before seeing someone. Staff was friendly

I visited the Hodges location this morning for care. However, after the greeting and interaction I…read morehad with the front desk employee, I opted to cancel my appointment due to lack of confidence in this facility. Not only did the person at the front desk infer (and directly state) I was fighting with her because I questioned the charge, her lack of knowledge about the insurance process made me feel uncomfortable with the competence of the front office staff -- and potentially the doctors -- at this facility. When I mentioned my concerns, she said she was new and had been trained to say this to patients who questioned the charge. She said she didn't want to fight with me about this, which I found disconcerting as I was not fighting. I just asked why I was being charged when my deductible had been met. She explained that my individual deductible had been met, but not my family one. I questioned this interpretation, as this is not how the deductible is defined, based on my experience and my visits to other health care providers. She repeated that she was not going to fight with me, then in a curt tone, she said I would be getting a bill from my insurance company. The term "fighting" along with her attitude toward me -- and what this said about the quality of care I might receive at this location -- made the decision to find care elsewhere an easy one. And I left.